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Wyndham San Antonio Riverwalk

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1,960 Reviews from our TripAdvisor Community

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Showing 1,951: English reviews
Houston, Minnesota
Reviewed October 21, 2016

We stayed for a conference that was at this hotel. When we arrived, somehow the computer had booked 2 rooms for us instead of 2 beds. That was cleared up. Go up to the room and we are at the elevator. Said I didn't like that room because it is noisy and they said they were booked and couldn't move...

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Thank 397marilyno
Reviewed October 17, 2016

Just finished my last convention director's job for Texas Association of Journalism Educators. This hotel is a great venue for this type of convention with almost 1,000 high school students and teachers. The staff was friendly and helpful. The facilities suit our conference structure and San Antonio offers great experiences for the students in a safe environment. This was the...

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Thank Pat G
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Pat G., Thank you for your kind words expressed in your feedback. We appreciate the relationship our team has enjoyed over the years with TAJE. We look forward to their return. I wish you all the best, as you move on to your next chapter in life. Kevin Latone Kevin.Latone@sawyn.com 210-362-6430

Tioga, Pennsylvania
Reviewed October 17, 2016

My wife & I recently spent 3 nights with A Submarine Vets reunion group at your resort. The rooms were comfortable & clean. The in house restaurant was enjoyable, especially the breakfast buffet, food was plentiful as well as delicious. Your Hospitality Ambassador Irene was extremely helpful in assisting us with coffee & a bag to go due to an...

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Thank Allen W
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Allen W, Thank you so much for the humbling review of our Hotel, Wyndham River Walk. I am overjoyed to hear that you had a fantastic stay and that everything was perfect during your visit. We will be recognizing Irene for her extraordinary efforts in satisfying your experience with us. Thank you once again and please return to visit soon!...

Nashville, Tennessee
Reviewed October 17, 2016

We have stayed at various Wyndham properties in our travels. We chose this one because of it 's being on the Riverwalk. Never had any bad experiences at any Wyndham or their other ir hotels or motels.

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Thank nicholasedwardm
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

nicholasedwardm, Thank you very much for the time you have taken to compliment our Hotel regarding your recent visit. I am glad that you continuously enjoy yourself while staying with the Wyndham Brand. Thank you once again and we look forward to having you again soon! Kevin Latone General Manager Kevin.Latone@sawyn.com

Seattle, Washington
Reviewed October 15, 2016

Its ridiculous to be charged 25$ a day for parking! The amount we paid for the stay did not match the quality of the room. It just felt grimy. The toilet was all scratched up from someone using a metal brush, the bathroom didn't have a fan. We did not stay the two days we had intended to stay and...

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Thank Z9274QAjustinc
GM-KevinLatone, Manager at Wyndham San Antonio Riverwalk, responded to this review

Z9274QAjustinc, Thank you for taking the time to review our Hotel regarding your recent visit. I am sorry that you felt your room was not up to par, but I confidently can mention that our staff has an intricate process that is followed to clean and insure quality of every single room in our Hotel. We also keep a competitively...

Midland, Texas
Reviewed October 13, 2016

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Thank shelkey7
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Buda, Texas
Reviewed October 13, 2016

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Thank Vicki S
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Fort Worth, Texas
Reviewed October 12, 2016

Overall - hotel staff was fantastic! We had a large conference and they had a lot of people do deal with. I was very impressed with the service. The rooms were great and beds comfortable. Very clean.

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Thank K1369FTsusand
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

K1369FTsusand, Thank you very kindly for the gracious comments on our Hotel and service. I am glad to hear that everything about your seminar went well and that your room assignment was very comfortable. I am overjoyed that you absolutely had a great stay. Thank you and we look forward to your return. Kevin Latone General Manager Kevin.Latone@sawyn.com

Temple, United States
Reviewed October 11, 2016

My room was perfect! Staff was fantastic!! I was there for 3 nights and 3 days for a conference. There were a couple of times I used the hotel restaurant instead of driving or walking for a meal. The buffet for lunch was "bbq" brisket and ribs. They tasted like rubber with bbq sauce poured over them. Also, sodas are...

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Thank Brenda C
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Brenda C, Good Morning and thank you for taking the time to review the Wyndham River Walk. I am glad that you room was perfect and our staff was attentive to your needs during your visit. Thank you for the wonderful Valet compliment as well. I would like to mention that we do offer fountain sodas and drinks in our...

Austin, Texas
Reviewed October 11, 2016

No dresser; just 2 drawers in a TV stand. No in-room fridge. Beds were ok. Cleaning staff was friendly. Stay far away from the restaurant - poor service when it's busy, and I got dirty cups and spoons at least 3 times over the course of my conference. Was charged for both daily parking and valet parking when I only...

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1Thank Z7404ORcatherinep
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Z7404ORcatherinep, Hello and thank you for taking the time to share your observations online with our fellow travelers. I am sorry that you experienced some inconveniences during your stay with us. We surely work very diligently to ensure that our guests have the highest quality stay in the Downtown San Antonio area possible. We do offer a fridge upon request...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Wyndham San Antonio Riverwalk ***Centrally located on the historic Riverwalk*** Enjoy all the excitement, charm and culture of San Antonio while at the Wyndham San Antonio Riverwalk hotel, a AAA 4-diamond hotel. Enjoy all the amenities of a full service hotels with the convenience of being near AT&T, Frost Bank, Toyota, Boeing, General Electric and USAA. The hotel is within walking distance of the Alamo, Hemisfair Park and Tower, El Mercado Marketplace, the San Antonio Convention Center and the RiverCenter Mall. We are a short drive to Fiesta Texas, the Six Flags Amusement Park, Sea World, Schlitterbahn Water Park, the San Antonio Missions and the San Marcos Outlet Center. In addition the hotel is conveniently located to Brooks Army Base, Kelly Air Force Base, Randolph, Lackland and Ft. Sam Houston bases. This 410-room hotel features 37,000 square feet of meeting space, with a grand ballroom and exhibit hall. All rooms are wired with high-speed Internet access with WiFi (wireless) access in the public areas. We feature valet and self parking for all guests and meeting attendees. The hotel features a roof top pool, sauna, whirlpool and a complimentary full fitness center. We are a 'pet friendly' hotel; please go to hotel features for additional information and fees. ... more   less 

Additional Information about Wyndham San Antonio Riverwalk

Address: 111 E Pecan St, San Antonio, TX 78205-1530 (Formerly Crowne Plaza San Antonio Riverwalk)
Location: United States > Texas > San Antonio
Price Range: $166 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wyndham San Antonio Riverwalk 4*
Number of rooms: 414
Reservation Options:
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Also Known As:
Crowne Plaza San Antonio Riverwalk Hotel San Antonio
San Antonio Crowne Plaza
Hotel Style:
#20 Luxury Hotel in San Antonio
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Questions & Answers

Here's what travelers have asked, with answers from Wyndham San Antonio Riverwalk staff and other travelers.
22 questions
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Questions? Get answers from Wyndham San Antonio Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All three of the rooms we had were on different floors but all looked the same.”
 of 5 bubbles andreaj128, 1 week ago | Read review
“Higher up for a view”
 of 5 bubbles 542dannym, 3 weeks ago | Read review
“Our room was 19th floor and there were no problems”
 of 5 bubbles patk935, 3 weeks ago | Read review
“great location for downtown”
 of 5 bubbles cndywilliford, 4 weeks ago | Read review
“Motel 6 with a view”
 of 5 bubbles krisc2017, Jan 2, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question