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Wyndham San Antonio Riverwalk

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Wyndham San Antonio Riverwalk
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1,886 Reviews from our TripAdvisor Community

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Showing 1,877: English reviews
Houston, Texas
Reviewed yesterday NEWvia mobile

February 18,2016 my wife and I ate the restaurant and the hostess Myriam was our waitress as she was busy with sitting people down she was still the best waitress she said she was sorry for the wait but she did amazing

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Helpful?
Thank chrispon123
Reviewed 3 days ago NEWvia mobile

Everything was awesome, but did not like that my room had no refrigerator or microwave😒 the room is very clean, employees are fast with check in, food was very good, hot and always smelled so good. Dine in was nice and so was room service. Valet service was really great with my vehicle 🚗 and the guys were so quick...

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Helpful?
1Thank Tina P
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Tina P, We appreciate your wonderful comments relating to your recent get away weekend with your partner to the Wyndham San Antonio Riverwalk Hotel. Sounds like you took full advantage of the amenities of our hotel. It was great to hear the food and services were to your liking. Our outdoor pool and whirlpool are a hit for people of...

San Antonio, Texas
Reviewed 3 days ago NEW

Eli my waiter and did a wonderful job. He was very friendly, attentive and courteous. Always smiling. Thank you.

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank 952noahw
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

952noahw, It was our pleasure to have you as our guest at the Wyndham San Antonio Riverwalk Hotel. I was delighted to hear Eli was so memorable in how he serviced to your needs and wants. We look forward to your return. Kevin.Latone@sawyn.com 210-362-6430

Reviewed 4 days ago NEWvia mobile

The beyond Good: I guess since I'm a true Southern Belle I will start with the good part of this review.... Chef Derrick was AMAZING (he truly needs to be recognized) and Grill 111 staff were the best. The temperature keep me from sight seeing so I ate in the hotel the entire visit. They truly get 👍🏽 The Bad:...

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Helpful?
2Thank Charmel T
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Charmel T, Thank you for sharing such wonderful comments on your experience with Chef Derrick when you were visiting with us. Clearly, he made quite a favorable impression with you, and for that I am delighted. I will be letting him know of your impressions of him personally. I do regret your experience was not similarly positive in other areas....

Splendora, Texas
Reviewed 5 days ago NEW

We enjoyed our stay but when we checked in the bathroom was not clean. There was hair in several areas of the bathroom. I would have asked to have them clean it but we didn't check in until midnight and needed to go to bed.

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
2Thank 673tarynb
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

673tarynb, Thank you for visiting with us and for providing feedback on your recent visit to San Antonio. I was happy to hear you had an enjoyable stay with us. I apologize for our oversight in providing proper servicing in your bathroom. I will discuss with our housekeeping team for future guests. We look forward to welcoming you back. Kevin.Latone@sawyn.com...

Texas
Reviewed 5 days ago NEW

Being a diamond reward member you are supposed to be upgraded to a suite at check in. The lady told me none was available but when I looked online there was. I called the front desk and she said it wasn't available at the time I checked in or she overlooked it. I check the internet as soon as we...

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
2Thank lancek212
bryanguerra, Front Office Manager at Wyndham San Antonio Riverwalk, responded to this review

lancek212, Thank you for taking the time to share your observations of your recent visit with us. I understand you concern about the complimentary upgrade for our Diamond Members at the Wyndham. When available we absolutely offer this to our guests checking in at the Front Desk. I apologize that we did not meet your expectation. At times we are...

Keller, Texas
Reviewed 5 days ago NEW

Overall the accommodations were very good. However, the room I was staying in had some sort of HVAC unit in the ceiling and the main intake vent was located in the entryway of my room. The unit was very loud, so much so that it made viewing television and sleeping somewhat difficult. I spoke with the hotel staff about this...

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank 586elainev
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

586elainev, Thank for you for staying with Wyndham. We appreciate hearing back from you. I was glad to hear your accommodations were good. I apologize for us not taking care of the noisy HVAC unit, after you brought this situation to our attention. We can do better. I will be sharing this concern with my team for their corrective actions....

Reviewed 6 days ago NEW

This hotel was under renovation, but my experience was very nice. Sure there were some areas that were not up to par, but overall the staff was very accommodating and the room was very nice. Did have a bit of inconvenience, but was not detrimental at all

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Helpful?
Thank joycej604
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Joycej604, We appreciate your providing feedback to us from your recent visit. I was happy to hear you found our staff accommodating and the guestrooms to your liking. We always like to hear about how we can better meet our guest needs for future visits. We look forward to your return. Kevin.Latone@sawyn.com 210-362-6430

Reviewed 1 week ago

This is a very pleasant hotel located along the San Antonio Riverwalk. The staff were particularly helpful. One specific example was the service I received from Engineer Robert. I was having a great deal of difficulty connecting to the internet, so I called the front desk. They sent Engineer Robert to my room and he helped me connect to the...

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Helpful?
1Thank Farley H
Preston B, Chief Engineer at Wyndham San Antonio Riverwalk, responded to this review

I am so glad you took time the share your positive experience from your visit with the Wyndham San Antonio Riverwalk Hotel. I was excited to read about the great service my maintenance person Robert provided you. We rarely receive acknowledgement from guests and it is nice to know our efforts are appreciated. We look forward to your return. Preston...

Houston, Texas
Reviewed 1 week ago

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
1Thank 564miay
bryanguerra, Front Office Manager at Wyndham San Antonio Riverwalk, responded to this review

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Wyndham San Antonio Riverwalk ***Centrally located on the historic Riverwalk*** Enjoy all the excitement, charm and culture of San Antonio while at the Wyndham San Antonio Riverwalk hotel, a AAA 4-diamond hotel. Enjoy all the amenities of a full service hotels with the convenience of being near AT&T, Frost Bank, Toyota, Boeing, General Electric and USAA. The hotel is within walking distance of the Alamo, Hemisfair Park and Tower, El Mercado Marketplace, the San Antonio Convention Center and the RiverCenter Mall. We are a short drive to Fiesta Texas, the Six Flags Amusement Park, Sea World, Schlitterbahn Water Park, the San Antonio Missions and the San Marcos Outlet Center. In addition the hotel is conveniently located to Brooks Army Base, Kelly Air Force Base, Randolph, Lackland and Ft. Sam Houston bases. This 410-room hotel features 37,000 square feet of meeting space, with a grand ballroom and exhibit hall. All rooms are wired with high-speed Internet access with WiFi (wireless) access in the public areas. We feature valet and self parking for all guests and meeting attendees. The hotel features a roof top pool, sauna, whirlpool and a complimentary full fitness center. We are a 'pet friendly' hotel; please go to hotel features for additional information and fees. ... more   less 

Additional Information about Wyndham San Antonio Riverwalk

Address: 111 Pecan Street East, San Antonio, TX 78205 (Formerly Crowne Plaza San Antonio Riverwalk)
Location: United States > Texas > San Antonio
Price Range: $160 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wyndham San Antonio Riverwalk 3.5*
Number of rooms: 414
Reservation Options:
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Also Known As:
Crowne Plaza San Antonio Riverwalk Hotel San Antonio
San Antonio Crowne Plaza
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Questions & Answers

Here's what travelers have asked, with answers from Wyndham San Antonio Riverwalk staff and other travelers.
21 questions
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Questions? Get answers from Wyndham San Antonio Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Motel 6 with a view”
 of 5 bubbles krisc2017, Jan 2, 2017 | Read review
“On the edge of the Riverwalk, not that far to walk to the restaurants.”
 of 5 bubbles jimkJ7457VH, Dec 5, 2016 | Read review
“Don't expect to control the temp in your room, and don't expect a hot shower!”
 of 5 bubbles 1vinces, Dec 5, 2016 | Read review
“Stay at the other end of the Riverwalk where it actually exists.”
 of 5 bubbles jamesp261, Nov 30, 2016 | Read review
“At least ask if any of the rooms have good views.”
 of 5 bubbles happytraveler4209, Nov 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question