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La Quinta Inn & Suites San Antonio North Stone Oak

Traveler (8)
Room & Suite (12)
Video (1)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Fitness Center with Gym / Workout Room
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Business Center with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Family
HOTEL CLASS

Location

Full view
45Car recommended
Grade: 45 out of 100
56Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
438Reviews
33Photos
4Q+A
26Room tips
Traveler rating
  • 204
  • 89
  • 56
  • 52
  • 37
Time of year
Traveler type
Language
  • Filter
  • English
Popular mentions
Key didn't work (4 times) No coffee in room, called front desk, never sent any No bath towels in room. Neighbor's door slam shut waking me at 5:30 am Associate turned down the bed in his room and said there was a "big brown stain" on the sheets.
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Review collected in partnership with this hotel
Response from Jessica R, Front Office Manager at La Quinta Inn & Suites San Antonio North Stone Oak
Responded yesterday
I’ve received your review of La Quinta San Antonio North Stone Oak. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation.
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Chose this Inn due to location of our Doctors appointment. We traveled 2.5 hours This facility needs a lot of improvements. The roof has white plastic sheets on several areas of the roof. The Inn is very outdated. It smells of urine and smoke throughout the building. No TV/Cable
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Response from Jessica R, Front Office Manager at La Quinta Inn & Suites San Antonio North Stone Oak
Responded 2 weeks ago
I’ve read your comments about your stay at La Quinta San Antonio North Stone Oak. WOW – not the type of experience we want you to have! Our goal is to provide you with a positive, memorable experience each and every time you stay with us as our guest. I’m sorry that we didn’t do so for you.
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Helpful staff - good rooms - good breakfast for my foreman and crew members. Stayed all week during an important installation in San Antonio. We were glad we chose this location. Staff was very helpful to all members of the team.
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Review collected in partnership with this hotel
Response from Jessica R, Front Office Manager at La Quinta Inn & Suites San Antonio North Stone Oak
Responded 2 weeks ago
Thanks for taking the time to write about your experiences at our San Antonio North Stone Oak La Quinta. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn and Suites as your choice for lodging accommodations.
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We will be staying here again. Easy Access in and out of Hotel. Great bedroom and so clean everywhere. The Breakfast had everything you could want. Coffee was very good. All Staff we encountered were very friendly and asked if they could assist us with anything.
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Review collected in partnership with this hotel
Response from Jessica R, Front Office Manager at La Quinta Inn & Suites San Antonio North Stone Oak
Responded 2 weeks ago
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at San Antonio North Stone Oak La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.
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Very old, outdated, run down. No working phones or wifi during our 2 night stay. The fitness center had trash bags taped to the inside of the window with a closed sign. The pool and hot tub were also very run down. Needs updates or to be bull dozed. Overall, very poor experience.
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Response from Jessica R, Front Office Manager at La Quinta Inn & Suites San Antonio North Stone Oak
Responded 2 weeks ago
Thank you for your candid feedback. We are very sorry to hear that the hotel was not up to par in the areas mentioned. Please note this information has been passed on to our management staff to ensure improvements are considered and made. We very much appreciated your business and thank you for staying with us.
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Photo provided by managementLa Quinta Inn & Suites San Antonio North Stone Oak
Suite
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What are pool hours?
Only hotel in San Antonio with Indoor Heated Pool open 24 Hours a day
0 votes
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Do you have roll-away beds?
Yes we do have rollaway beds.
0 votes
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Do the rooms have TV
Yes, we have 32' Flat Screen with Cable Line Up and HBO
0 votes
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How close is this to 2019 Thicket Trail in the Deer Hollow neighborhood?
6 miles
1 vote
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"Fix the refrigerator. Spray for bugs. Enhance the WiFi signal. "
"Room facing clinic next door is best. Also ask for high floor."
"If reserving an ADA room, it is best to call this hotel direct to make sure your needs can be met."
"Stay at the Drury Inn next door. Our stay there was great."
"24 hour pool access!"
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PRICE RANGE
$110 - $198 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
san antonio la quinta
LOCATION
United StatesTexasSan AntonioStone OakFar North Central
NUMBER OF ROOMS
85
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