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148 Washington St, Salem, MA 01970-3508
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Traveler (346)
Room & Suite (78)
Videos (2)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#4 of 9 B&Bs / Inns in Salem
Location
Cleanliness
Service
Value
Travelers' Choice
Our Salem boutique hotel offers an exquisite stay in the heart of historic Salem, Massachusetts, The Merchant is a stunning federal style building that once hosted President Washington. It now offers luxurious guest rooms that retain much of the original woodwork and exquisite detail while offering the best of today's amenities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Non-smoking hotel
Outdoor furniture
Room features
Bathrobes
Air conditioning
Fireplace
Seating area
Iron
Flatscreen TV
iPod docking station
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Modern
Romantic
Languages Spoken
English
349Reviews6Q+A97Room tips
Traveler rating
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Popular mentions
Melodie wrote a review Jan 18
Massachusetts2 contributions
We stayed here for one night as a part of our anniversary weekend. There was great communication from the staff even before we arrived. I received a voice-mail the morning of check in outlining parking options, check in, etc and I also opted in to text alerts, which was super convenient. I always got a quick response whenever I texted. Upon checking in, the ladies who helped us were very friendly and helpful. Our room was on the second floor and we found it to be cute and comfortable. The fireplace was nice especially since it was so cold during our stay. The building is old so the floors creek and we could hear when people would walk past our door. Initially I was concerned that we would hear people all through the night but luckily the other guests, which there didnt seem to be many at the time- I'm guessing because its the dead of winter, were respectful and quiet. Location was great, within walking distance of lots of good restaurants, cute little shops, bars, etc. There is a kitchen on the main floor that is stocked with complimentary goodies for the guests. We grabbed a homemade scone on our way home, it was delicious! All in all we had an enjoyable stay and would definitely stay there again.
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Date of stay: January 2022Trip type: Traveled as a couple
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Response from K P, Guest Services / Front Office at The Merchant
Responded 2 days ago
Hi Dream, Happy Anniversary! Thank you for making The Merchant a part of your romantic getaway. We loved hosting you in the heart of Salem and we’re thrilled to see that you felt welcome and right at home in your cozy accommodations. It looks like you had a magical time exploring the local highlights, and we look forward to seeing you again on your next trip to town and for many anniversaries to come! Our doors are always open for you!
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Brent C wrote a review Oct 2020
8 contributions4 helpful votes
Property's Favorite Review
The Merchant is perfectly located near everything you'd want to see in Salem. Each room is unique and the staff was incredibly warm. The little details make this hotel a wonderful place to stay. Even during pandemic they went out of their way to communicate, prepare food safely, take care of us, and help us make our trip enjoyable. Can't wait to return.
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Date of stay: October 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Hollie Greene, Marketing at The Merchant
Responded Dec 9, 2020
We're thrilled you enjoyed your stay! During such a difficult year, we've had to make a lot of adjustments to keep our guests and staff safe, so it makes us very happy to know you felt comfortable. We hope to see you again soon!
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Rachel S wrote a review Nov 2021
5 contributions
Highly recommend for travelers looking for a B&B or an inn-type experience. Absolutely charming rooms that are comfortable and colorful. Soft bedding, heated floors in the bathroom, and a fireplace to greet you nightly. The staff was sweet and helpful with recommendations and maps. Definitely make sure you check in before they leave for the night if you need assistance. The parking must be reserved separately and is accessed via Barton Place.
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Date of stay: November 2021Trip type: Traveled as a couple
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Response from K P, Guest Services / Front Office at The Merchant
Responded Nov 29, 2021
Hi Rachie, It’s always nice to be reminded how much our guests appreciate the little things that make up The Merchant experience, and your review made our day. Thank you for sharing your highlights and helpful tips with your fellow travelers. Can’t wait to have you back!
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KyleWalk1411 wrote a review Nov 2021
1 contribution
The hotel is wonderful! Clean, great spot, and kind staff. They have been very helpful and sweet! Great little coffee set up and a few snacks. We will stay here again for sure. Rooms are super clean and well kept!
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Date of stay: November 2021
Value
Rooms
Location
Cleanliness
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Response from K P, Guest Services / Front Office at The Merchant
Responded Nov 17, 2021
Hi Kyle, Thank you for the positive feedback! We’re happy you liked your time at The Merchant and we hope you’ll make us your home base for all of your future trips to Salem. Happy travels!
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rab2012 wrote a review Nov 2021
West Palm Beach, Florida106 contributions30 helpful votes
Beautiful hotel with excellent decor-location perfect to walk and see all salem sights-all restaurants within walking distance-rooms lack clocks and phones which is a drawback for me but maybe not for others-morning baked goods are yummy and a lovely touch-the contemporary first floor kitchen allied free access to water/coffee/snacks 24/7….there is no counter space in the bathroom-and the lights flickered often in room 6(perhaps a ghost?Perhaps they need an electrician)?I do wish staff was there a bit more and that I could have called down with a few queries.But the lavender and calming balm left at bedside to help ease in to slumber is just such an amazing personal touch!If ever back in salem,would only stay here!
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Date of stay: November 2021Trip type: Traveled with family
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Response from K P, Guest Services / Front Office at The Merchant
Responded Nov 11, 2021
Hi Rab, The pleasure was ours! We can’t thank you enough for being our guest at The Merchant and for highlighting the personal touches that made your stay memorable. It’s wonderful to know what you enjoyed most about your experience and how we can make your next visit even better. Let’s do this again soon!
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PRICE RANGE
$178 - $323 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMassachusettsSalem
NUMBER OF ROOMS
11
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Frequently Asked Questions about The Merchant
Which popular attractions are close to The Merchant?
Nearby attractions include Crow Haven Corner (0.3 miles), Hex: Old World Witchery (0.08 miles), and Omen: Psychic Parlor and Witchcraft Emporium (0.2 miles).
What are some of the property amenities at The Merchant?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at The Merchant?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at The Merchant?
Guests can enjoy free breakfast during their stay.
Is parking available at The Merchant?
Yes, free parking is available to guests.
What are some restaurants close to The Merchant?
Conveniently located restaurants include Village Tavern, Red's Sandwich Shop, and Turners Seafood.
Is The Merchant located near the city center?
Yes, it is 0.1 miles away from the center of Salem.
Are there any historical sites close to The Merchant?
Many travelers enjoy visiting The House of the Seven Gables (0.6 miles), Phillips House (0.4 miles), and Salem Maritime National Historic Site (0.5 miles).
Is The Merchant accessible?
Yes, it offers reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.