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Traveler (289)
Room & Suite (129)
Dining (13)
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Overview
  • Excellent43%
  • Very good29%
  • Average12%
  • Poor7%
  • Terrible9%
Travelers talk about
“west house”(77 reviews)
“the main house”(48 reviews)
“family suite”(47 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Multilingual Staff
3 Star Hotel
All hotel details
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Reviews (731)
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294
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All reviewswest housethe main housefamily suitebagelswhirlpool tubquichebreakfast roomwine and cheese hourno elevatorsummer streetfirst floorflights of stairscomplimentary breakfastwithin walking distancestreet parkingessex streetold house
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1 - 5 of 713 reviews
Reviewed 5 days ago via mobile

Our visit to Salem Inn was brief, only one night. However we found the Inn to have a lot of historical charm, along with modern conveniences. I forget the name of the woman manning the front desk but she was very friendly and knowledgeable about...More

Thank MrsLambrou
Reviewed 6 days ago

My two sons & I stayed recently for two nights to explore Salem. We were very happy with our choice! The location was terrific - very walkable to everything we wanted to see and do in Salem (we didn't even use our car). We stayed...More

1  Thank BusyLady45
Response from Jill-Pabich, Guest Relations Manager at The Salem InnResponded 5 days ago

Hello Busy Lady, Thank you for your positive review! I'm are glad that you found so much to like, including our complimentary omelette breakfast. I wonder, did you hear any spooks in the room above you?? We do have fans at the front desk that...More

Reviewed 1 week ago

Beautiful historic gem of a hotel. Clean room and wonderful staff. Location is right in the heart of downtown Salem. As soon as we checked in roughly 430pm, the paranormal was positively there! Girlfriend opened up the soap package to wash her hands, then set...More

Thank Pauwel S
Response from Jill-Pabich, Guest Relations Manager at The Salem InnResponded 5 days ago

Hi Pauwel, Wow! I'm so glad the ghost made an appearance and helped make the most of your stay with us! Thank you for sharing that story. We have also heard that the breakfast room (the old, original kitchen,) is haunted by a little boy....More

Reviewed 2 weeks ago

First off, thanks for letting us check in early! After getting a little turned around by our GPS and after finding parking a couple of blocks down, the front desk staff showed us on a map where to park behind the Curwen House, which worked...More

Thank enjoyingtheworld24
Response from Jill-Pabich, Guest Relations Manager at The Salem InnResponded 1 week ago

Hello! Thank you for taking the time to write such a positive review! It is very helpful to is when guests let us how we're doing. It is also useful for other potential visitors to hear from an actual guest what their experience was. We're...More

Reviewed 2 weeks ago via mobile

Where do I begin? I'm baffled at the cost of this hotel given the serious lack of anything nice. The TV is the size of a computer monitor. There is no cream with the coffee. The furniture is less antique store and more yard sale....More

1  Thank richardandrew0192
Response from Jill-Pabich, Guest Relations Manager at The Salem InnResponded 2 weeks ago

We are sorry that your experience didn't meet your expectations. As you can see on TripAdvisor, Google, and Expedia, most our reviews are very positive and most guests are very pleased with their stay at the Inn, for many reasons: big, comfortable rooms, excellent hospitable...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Room amenities
Air Conditioning
Details
Price range
$254 - $304 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$254 - $304 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (289)
Room & Suite (129)
Dining (13)
Business Center & Event Rooms (1)
Questions & Answers
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Shanghai-McCoy
November 15, 2017|
AnswerShow all 3 answers
Response from Ellen M | Reviewed this property |
4 flights of steps to the fourth floor. The fireplace uses logs to burn, which they supply for you. No balconies available.
1
Vote
TheDuchessofNewYork
August 21, 2017|
AnswerShow all 5 answers
Response from kdigio | Reviewed this property |
Hi Stephanie! I'm not sure if there is a working fireplace in that room. The fireplace in the room I stayed in was not operational, but I didn't mind because I stayed there in the summer. I would call the Inn and ask them... More
1
Vote
Lajemar
June 26, 2017|
AnswerShow all 5 answers
Response from J M | Reviewed this property |
We felt like we were being watched the entire time we were in the room, especially while trying to sleep. We also heard what sounded like people running above us for hours... We thought we were on the top floor. My daughter... More
0
Votes
Room Tips
"Room 17 for a haunted experience."
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"If you're not superstitious, Room 13 is pretty and comfortable."
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"If staying in the main house, there is noise from the busy Summer Street out front in rooms at the front of..."
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"My room had a door to the outside. If this is not to your liking, you might ask for an upstairs room."
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