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Hawthorne Hotel

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#1 of 2 Hotels in Salem
Certificate of Excellence
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1,796 Reviews from our TripAdvisor Community

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Showing 1,774: English reviews
New York City, New York
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 23, 2014

We stayed for 2 nights, rooms and entire building is kept immaculately clean. Staff were attentive and very pleasant and friendly. The hotel has a lot of history in the area, many old photos displayed. Ate I the Tavern, Food was delicious!!! Within walking distance to a lot of attractions, also trolley nearby for a day of touring the town,... More 

Helpful?
Thank Debbie H
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Debbie H, Thank you for your review of the Hawthorne Hotel. I’m pleased you enjoyed your stay with us, and that you appreciated our Hotel’s history. We are very proud to be one of the Historic Hotels of America, and as such do our best to retain that charming atmosphere while still keeping in mind the needs of our... More 

Chatham, Massachusetts
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 21, 2014

We have stayed here a number of times when visiting the Salem area. The staff is excellent, very attentive and knowledgeable. The area is filled with history and so is the hotel. You can walk right from the hotel to center of town and all the historic locations.

Helpful?
2 Thank Harry D
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Harry D, Thank you for your review of the Hawthorne Hotel. As someone who has stayed with us on several occasions, we appreciate you taking the time to share your lovely feedback with us. We take pride in offering our guests a true sense of hospitality from the moment they make their reservation until they check out after a... More 

Hopkinton, Massachusetts
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 21, 2014

My son was married last weekend at the Hawthorne hotel. Everything went so well, our wedding coordinator Alaina was fabulous to deal with as was Liz who was in charge the evening of the wedding. All the staff was very accommodating and most friendly, the food and service were also wonderful. Would totally recommend this venue to everyone. Many guests... More 

Helpful?
2 Thank JGSullivan
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear JGSullivan, Thank you for your review of the Hawthorne Hotel. Congratulations to your son and your family on this wonderful occasion! I’m pleased that you had such a great experience with us from the moment planning began and throughout the wedding. As I’m sure you can imagine, with our Grand Ballroom, cozy Library, and other beautiful function rooms, we... More 

Montclair, New Jersey
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 20, 2014

I visited Salem with family for a couple days and we all booked rooms here. It's pricier than anything I've stayed at but thought it would be nice to try a fancier hotel. It's right in the middle of town and we spent the whole time walking to everything we wanted to see. The car stayed parked in the lot... More 

Helpful?
3 Thank Svetlana K
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Svetlana K, Thank you for your review of the Hawthorne Hotel. I’m glad that you and your family enjoyed your stay with us, and that our central location in downtown Salem proved ideal for you when exploring the city. There are so many great attractions and a wonderful, growing shopping district. I hope you had an excellent time with... More 

Shavertown, Pennsylvania
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 20, 2014

My wife and I had the opportunity to attend a conference in Salem, Ma.in April 2014. We did a little research on the area and hotel prior to our trip. When we arrived at the hotel, the front desk personal were courteous, friendly, and informative. They not only answered all our questions about the hotel, but offered helpful advise on... More 

Helpful?
2 Thank mike k
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear mike k, Thank you for your review of the Hawthorne Hotel. I’m pleased that you and your wife enjoyed your stay with us, and that you found our Front Desk team to be so welcoming and helpful during your visit. I will be certain to share your compliments with them. As you mentioned, we are a historic Hotel, and... More 

Hampton Bays, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 19, 2014

We were very impressed with the Hawthorne Hotel. The staff was extremely helpful, and went out of their way to ensure we had anything we needed during our stay. We were there for a week, during that time we did not come across a single employee without a smile. Our room had a terrific view and was much bigger then... More 

Helpful?
2 Thank Jennifer M
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Jennifer M, Thank you for your review of the Hawthorne Hotel. I’m pleased you enjoy your stay with us and appreciate your compliments for our great team. We believe that we are not in the hotel business, but in the hospitality business, and we choose employees who share that belief. I will be certain to share your kind words... More 

North Carolina Mountains, North Carolina
Level Contributor
58 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed July 17, 2014 via mobile

I'm not gonna lie- this hotel is on the pricey side. As someone who's only done chain hotels and motels though, this was a real treat. It reminded me of Disney's Haunted Mansion. It's old and full of charm. We stayed on the 6th floor, and our room had 2 bathrooms. My only complaints are that breakfast is too pricey... More 

Helpful?
2 Thank Elizabeth F
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Elizabeth F, Thank you for your review of the Hawthorne Hotel. I’m glad you enjoyed your stay with us, and that the Hotel’s unique historic charm added to your visit. We feel that our prices for rooms and for our restaurants is competitive with the area when you take into account the special amenities we offer (such as complimentary... More 

New York City, New York
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed July 17, 2014

This summer we visited Salem again with one of our grandchildren. Although we have always been impressed with the city's attractions, up until now we have been unimpressed with hotel options. The Hawthorne Hotel changed all that. As an historic hotel, it maintains the charm of an earlier era, but with modern upgrades. Although there are older trappings ( small... More 

Helpful?
4 Thank gourmetgirl44
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear gourmetgirl44, Thank you for your review of the Hawthorne Hotel. I’m pleased that after several visits to the city you found your way to us! We are very proud to be one of the Historic Hotels of America and do our best to maintain that unique charm and atmosphere throughout the Hotel while still accommodating the more modern needs... More 

New York
Level Contributor
37 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 16, 2014

I, my wife and son stayed here for one night and we should have stayed here for 5! Its a very nice place and the old look really plays well with the area. I like antiques (my wife does not) and both of us enjoyed the hotel. The beds were great but don't expect too much room in the bathroom,... More 

Helpful?
3 Thank RacerDad0
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear RacerDad0, Thank you for your review of the Hawthorne Hotel. I’m glad that you and your family enjoyed your stay with us, though I’m sorry you were only able to be here for one night! I’m also pleased that you enjoyed the historic nature of our Hotel which, as you mentioned, complements Salem well. I hope you had the... More 

New Jersey
Level Contributor
62 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed July 16, 2014

This is a wonderful hotel located in the heart of Salem. We parked our car and walked everywhere. The front desk staff was extremely helpful, particularly Maggie who gave us great advice about Boston. The beds were comfy and the room was big enough for the four of us. The shower could have used some shelves or something to put... More 

Helpful?
2 Thank exit130
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear exit130, Thank you for your review of the Hawthorne Hotel. I’m pleased you enjoyed your stay with us, and that you found your room to be welcoming and comfortable. I also appreciate your compliments for Maggie, one of the members of our excellent Front Desk team, and will be certain to pass along your kind words to her and... More 

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Tavern on the Green
Tavern on the Green
Cuisines: American, Bar, Pub, Vegetarian Friendly
Nathaniel's
Nathaniel's
Cuisines: American, European, Gluten Free Options, Contemporary
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Our historic Salem, Massachusetts hotel provides 93 rooms including 6 suites all individually furnished and tastefully appointed; ideal for business and leisure travelers to the Salem area. Our 4-room guest house, the Fidelia Bridges Guest House offers travelers a unique experience in an historic property while enjoying all the amenities of the Hawthorne Hotel. All rooms have flat-panel 32inch high-definition televisions, iPhone/pod/MP3 player docking stations, twice the number of "squishable" pillows, duvets, newly renovated bathrooms with granite sink surrounds. Guests receive complimentary bottled water, complimentary coffee and tea 24-hours per day, complimentary use of the local YMCA with two indoor swimming pools, as well as use of our on-site fitness room. ... more   less 

Additional Information about Hawthorne Hotel

Address: 18 Washington Sq, On Salem Common, Salem, MA 01970-4056
Location: United States > Massachusetts > Salem
Price Range: $143 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hawthorne Hotel 3.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Hawthorne Hotel Salem
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