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Hawthorne Hotel

#1 of 2 Hotels in Salem
Certificate of Excellence
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18 Washington Square West, On Salem Common, Salem, MA 01970
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1,763 Reviews from our TripAdvisor Community

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Showing 1,741: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Definitely great food! Waitstaff provided great suggestions. Three course buffet with drink options. I chose the garden salad to start, the Belgian waffle with fresh strawberries & ended with the raspberry bon bon dessert - the best part! I tried my friends' home fries & crab cake (part of the seafood egg benedict) - both were flavorful!

Helpful?
Thank Flo G
Salem, Massachusetts
1 review
5 of 5 stars Reviewed 2 days ago NEW

Jules and Adam are the best, they did an excellent job. I enjoy coming here for the delicious food. Jules is extremely nice and does a great job every time I come in. I look forward to the next time, every time. - Lee

Helpful?
Thank crazymrkangaroo
Leeds, United Kingdom
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

The Hotel is Listed as Historic and the decor reflects this , They offer free bikes subject to availability ; The room we had was small and had seperate toilet and shower the shower was compact and in a cupboard , no coffee making facilties in your room and free coffee only available until 11.00 am , our room over... More 

Helpful?
1 Thank fluffy001
West Brookfield, Massachusetts
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Several of us were fortunate to be able to stay at this fabulous hotel during our New England Arts and Literacy week. My room was immaculate and comfortable. We ate at Nat's a few times and the food was wonderful. If you are going to eat there, don't plan to be done in a hurry.

Helpful?
2 Thank LRM223
Raleigh, North Carolina
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

We highly enjoyed our stay at the Hawthorne, and wish we could of stayed longer. We booked last minute and the service from booking through checking out was well above par. It's always nice to indulge in the luxuries of a modern hotel, but it's also nice to take a step back in time and experience the ambiance of a... More 

Helpful?
2 Thank achatey7
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear achatey7, I appreciate your enthusiastic recommendation for the Hawthorne Hotel and thank you for both staying with us and taking the time to review your stay. Hopefully you will have some more time when you return to Salem on your next visit. Best regards, Patrick Cornelissen General Manager More 

Level Contributor
9 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Supposedly haunted on the 3rd and 6th floors (ok the elevators seem to like those floors), but apart from that (and I have seen no ghosts), the hotel is perfectly located, at walking distance to all the attractions, and the staff is very friendly. There's an iPod station in the room, the tavern is great (ipswitch draught beer especially), and... More 

Helpful?
Thank Alexandra V
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear Alexandra V, Glad you enjoyed your ghost-free stay with us and thank you for commenting on the friendly staff and other amenities you encountered. We are indeed the best place to stay in Salem! Regards, Patrick Cornelissen General Manager More 

Philadelphia, Pennsylvania
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We were driving to Maine and planned to stop in Salem to visit the Peabody-Essex Museum. Our day and night in Salem worked very well. The Hawthorne is a center of town hotel which holds its place of honor as an anchor establishment in a small city. Our room was clean, nicely decorated, bright and right where we wanted to... More 

Helpful?
Thank TriptheLifeFantastic
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear TriptheLifeFantastic, I appreciate the nice feedback on both the rooms, the location, as well as on how well your breakfast was when staying at the Hawthorne. Since you enjoyed your visit to the PEM, and seen that they have continuously new exhibits, I hope you'll consider returning to Salem soon. Best regards, Patrick Cornelissen General Manager More 

Arlington
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

If you think about the smallest, oldest hotel room you can imagine and then cut that size in half, you would have the room they gave me. I travel often for business, and I cannot remember a worse hotel room. There must be nicer rooms in the hotel or they would not have such a high rating here. They do... More 

Helpful?
Thank hendlerj
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear hendlerj, We are quite vocal and open about the few small rooms we have in our room inventory, which are about the size of a hotel room in New York and mention it on our website, as well as over the phone. As you point out we do have many other rooms that are much larger in size and... More 

Cincinnati, Ohio
Level Contributor
58 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed for 3 nights for a weekend wedding. Room was very good though the only seating was the desk chair but I understand they're all quite different. Bath was a bit small but functional. Only complaint was with the wifi. At times it was quite fast and at other times nonfunctional. Parking was good but would likely run out with... More 

Helpful?
Thank GBBB66
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear GBBB66, Thank you for taking the time to review the Hawthorne. With regards to the WiFi, we recently upgraded our incoming data stream from coax to fiber optic, and his week the entire hotel is undergoing an overhaul of our access points, as we are installing brand new and much faster ones, to ensure all our guestrooms have fast... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

The front desk staff were great! They went out of their way to make our stay feel special! The hotel is old, but in a good way! Very attractive rooms, beds were comfortable. The location of this hotel is the best you can get, you can walk to everything.

Helpful?
Thank MegandRyan
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear MegandRyan, Thank you for staying with us and appreciate the great review! Regards, Patrick Cornelissen General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Tavern on the Green
Tavern on the Green
Cuisines: American, Bar, Pub, Vegetarian
Nathaniel's
Nathaniel's
Cuisines: American, European, Contemporary
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Our historic Salem, Massachusetts hotel provides 93 rooms including 6 suites all individually furnished and tastefully appointed; ideal for business and leisure travelers to the Salem area. Our 4-room guest house, the Fidelia Bridges Guest House offers travelers a unique experience in an historic property while enjoying all the amenities of the Hawthorne Hotel. All rooms have flat-panel 32inch high-definition televisions, iPhone/pod/MP3 player docking stations, twice the number of "squishable" pillows, duvets, newly renovated bathrooms with granite sink surrounds. Guests receive complimentary bottled water, complimentary coffee and tea 24-hours per day, complimentary use of the local YMCA with two indoor swimming pools, as well as use of our on-site fitness room. ... more   less 

Additional Information about Hawthorne Hotel

Address: 18 Washington Square West, On Salem Common, Salem, MA 01970
Location: United States > Massachusetts > Salem
Price Range: $155 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hawthorne Hotel 3.5*
Number of rooms: 93
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Also Known As:
Hawthorne Hotel Salem
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