The Westin La Paloma Resort & Spa
3800 East Sunrise Drive, Tucson, AZ 85718-3302
Enter dates to see prices
Full view
View all photos (1,951)1,951
360
Panoramas (6) 
Videos (1)
View prices for your travel dates
Hotel direct offer!Earn Marriott Bonvoy bonus points on each stay
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
About
#34 of 144 hotels in Tucson
Location
4.5
Cleanliness
4.5
Service
4.4
Value
4.1
GreenLeaders Bronze level
Relax and recharge with us at The Westin La Paloma Resort & Spa located in the beautiful Sonoran Desert of Tucson, Arizona. With staggering views of the Santa Catalina Mountains, feel the sense of adventure with a stroll through Sabino Canyon or learn about local wildlife at one of the area's many museums. After a long day, take in the sunny Tucson sunshine from a private balcony or patio and get a good night's sleep in your Westin Heavenly® Bed before setting out for new adventures tomorrow.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Electric vehicle charging station
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Golf course
Tennis court
Children Activities (Kid / Family Friendly)
Valet parking
Paid private parking on-site
Wifi
Paid wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Fitness classes
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Swimup bar
Poolside bar
Patio
Waterslide
Kids club
Kids pool
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Facial treatments
Makeup services
Manicure
Massage
Pedicure
Steam room
Waxing services
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Show more
Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Mountain view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Family Resort
Languages Spoken
English
Hotel links
Special Offer:Earn Marriott Bonvoy bonus points on each stay
Location
40Car recommended
Grade: 40 out of 100
391Restaurantswithin 5 miles
110Attractionswithin 5 miles
3800 East Sunrise Drive, Tucson, AZ 85718-3302
Getting there
Rental CarsSee rental cars from $35/day
3490Reviews67Q+A100Room tips
Reviews
Traveler rating
- 2,047
- 735
- 347
- 207
- 154
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
A maid called head maid and security on me just because I came into the room when she was cleaning. They checked the jewelry box like I was a their while apologizing. The front desk agreed with the maid while acknowledging there was a booking issue between the hotel and 3rd party. Completely unacceptable and frightening to travel. Cannot recommend to black people.
Read more
Date of stay: September 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
My family and I stay at this hotel one weekend every month for business. And I trully mean this Mr. David B. Pool manager is one of the hardest.most dedicated persons I've noticed every single time. That man is always on top of his game and is very caring towards his staff and hotel guests. He is a pleasure and his work ethic is 1000%. He never stops and is always walking with a purpose even in 100+ degree weather while still wearing his dress shoes, pants, shiry, and tie. Please recognize him and if it helps somebody makes this man Hotel General Manager or similar. He trully deserves this. From Guadalupe Malanche and Family.
Read more
Date of stay: September 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: AMAZING RELAXING the best hotel in Tucson hands down!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nicholas Gold, General Manager at The Westin La Paloma Resort & Spa
Responded yesterday
Thank you for your excellent review and praise for the efforts of David Belcher to provide friendly service. Your enthusiastic compliments mean the world to us. It was our pleasure to welcome you and your family. We look forward to your next memorable stay in our resort.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My adult family and I visited La Paloma in July. It was our third time at the resort, and we were thrilled to be back. We love that it has adult only pools. The poolside bar/restaurant is very good, as are the workers. Our rooms were clean. The real gem of the entire resort is David! He manages a lot there, including the pool area, which is where we often saw him. He is so professional and a great role model for the younger workers there. He took amazing care of us every day we were there and was so conscientious towards any need we might have. We loved getting to talk to him each day and appreciated his attention to detail. He gave us awesome restaurant recommendations as well. Thank you, David, and everyone at the resort for a lovely stay.
Read more
Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nicholas Gold, General Manager at The Westin La Paloma Resort & Spa
Responded 3 weeks ago
First of all, we are truly honored by your frequent stays. Thank you for your many compliments for our pool oasis, dining options and friendly service from our associates. We will celebrate your specific mention of David’s efforts to go above and beyond. Your excellent rating is greatly appreciated. We look forward to greeting you and your family for your next memorable stay.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The overall service was good. In particular David B., everyday we had everything we need; whether that be by the pool or in the restaurant area. He conducted himself in a respectful and professional manner. He was the hardest working person I’ve seen at any resort, no task was to small. He greeted everyone person with a smile. I would come back solely based off of his service.
Read more
Date of stay: August 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nicholas Gold, General Manager at The Westin La Paloma Resort & Spa
Responded 3 weeks ago
Thank you for your wonderful appreciation of service during your recent experience as our guest. We are very grateful for your mention David’s efforts to go above and beyond. Your plan to return to our resort is the best compliment. We look forward to your next stay.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Breathtaking desert backdrop, relaxing pools, and top-notch staff made our family vacation unforgettable. Special mention to Mr. David, for going the extra mile. Highly recommend for a memorable time
Read more
Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: The cabana rental is worth every penny!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Nicholas Gold, General Manager at The Westin La Paloma Resort & Spa
Responded Aug 15, 2023
We are honored by your excellent rating. Thank you for your generous praise for our associates and your special mention of David’s efforts to go above and beyond. Your recommendation of our resort is the best compliment. We look forward to your next stay.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The rooms do not have traditional AC. They have a swamp cooling system. This does not work well during monsoon season, when there is humidity in the air. I was surprised that a Westin-level hotel would not have actual AC in the rooms. When we were there the system was running 24 hrs per day, yet our room never really got cold. Would not recommend this hotel in July/Aug as that is monsoon season and it’s really hot outside! On the positive side, we enjoyed our meals at Azul, esp breakfast.
Read more
Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Nicholas Gold, General Manager at The Westin La Paloma Resort & Spa
Responded Aug 15, 2023
We deeply regret that you were not fully pleased with the cooling system in your guestroom. Thank you for taking the time to share your feedback, as well as your compliments for our AZuL team. Please accept our apologies for missing expectations for a truly memorable stay. It was our pleasure to welcome you. We hope a future stay will give us a chance to provide you with a more enjoyable experience.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and 3 boys stayed there this past weekend. We were supposed to stay for 5 nights, but left after two. The place was dirty, the staff was not happy to be working, the valets were not present half of the time, bathroom door was broken, trash was every scattered throughout the property, and complaints were not attended too.
Read more
Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Go somewhere else. Loews Ventana was the same price and a night and day different experience.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Nicholas Gold, General Manager at The Westin La Paloma Resort & Spa
Responded Aug 15, 2023
We are very sorry to hear you were disappointed in your family stay. Thank you for taking the time to share your thoughts so we may review your feedback with our housekeeping team leaders. Please accept our apologies for missing your expectations. We sincerely hope to have a chance to provide you with a more excellent experience in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I had a fantastic time celebrating our 10 year wedding anniversary at the Westin La Paloma. We are local to Tucson, and we decided to stay here for the special occasion. The manager was very kind to us and made us feel very special! We had an amazing time, and we would highly recommend this hotel!
Read more
Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nicholas Gold, General Manager at The Westin La Paloma Resort & Spa
Responded Aug 1, 2023
We are delighted by your wonderful review. Thank you for choosing to celebrate your anniversary with a staycation in our resort. It was our pleasure to have the opportunity to welcome you. Your enthusiastic recommendation is the best compliment. We look forward to your next special getaway.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Looks better than it actually is. First off they have rooms in a basement level and you have to buggy lug your luggage down the steps even with the provided golf cart service. They come get your luggage and of course you feel obligated to tip them. The room down in the basement was smelly or som sort not very clean smelling. The room was not sound proof, since being on the lower level, it sounded like big foot above us all throughout the night - didn't sleep well either nights we were there. The front desk was not very helpful when we told them about it. It was as though they have heard it before. The air conditioning would not let you go lower than 65 and even then it didn't feel cold enough. The last night we were there it was in the triple digits with heat and the power went out and the air conditioning never felt like it was working after the power came back on. Horrible sleep experience. Housekeeping needed to be notified to provide clean towels and they never came to make the bed the 2nd night we were there. The drinks at the bar are pricey but relatively good. The first round was better than the second in terms of quality and size. It was like they gypped us the 2nd round as they were not completely full like the first round. …
Read more
Date of stay: July 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Request a room on the top floor. Bring your own drinks/cocktails. Pack light to avoid using...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nicholas Gold, General Manager at The Westin La Paloma Resort & Spa
Responded Aug 1, 2023
First and foremost, thank you for taking the time to share all of your feedback. We deeply regret that you were disappointed in your guestroom experience. Please accept our apologies for noise disturbance caused by the activity of other guests and the ac issues due to the power outage during your stay. It is our sincere hope to have a chance in the future to welcome you for a more restful and memorable stay.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is the third time I have stayed at this resort with my family, and it never fails to impress. First of all, the manager David was excellent. He was so warm and friendly and clearly took his job seriously. He gave us some good restaurant recommendations and went above and beyond to make sure that we had a pleasant stay. Our rooms were very clean and housekeeping came in every day for a touch up. The grounds were beautiful. The check in and check out process went smoothly. The beds were extremely comfortable. We really enjoyed the food and drinks from Sabino's during our stay. The only area for improvement would be for the hotel to make sure that only adults are using the adult pools. At one point, there were children with water guns in the adult pools and at another point, a woman was swimming with an infant in the adult pool. I often saw staff making efforts to keep the pools free of any floating debris, which was much appreciated! …
Read more
Date of stay: July 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nicholas Gold, General Manager at The Westin La Paloma Resort & Spa
Responded Jul 31, 2023
We are elated by your frequent stays with your family. Thank you for taking the time to share your generous praise for our associates, and your special recognition of David. We are celebrating your feedback with our team leaders, as we encourage all associates to go above and beyond for you. We look forward to the privilege of welcoming you for another memorable stay.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Tucson area.
PRICE RANGE
$252 - $350 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin la paloma hotel tucson, westin tucson, westin la paloma tucson arizona, tucson westin
LOCATION
United StatesArizonaTucson
NUMBER OF ROOMS
487
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingTHE WESTIN LA PALOMA RESORT & SPA $194 ($̶2̶6̶3̶) - Updated 2023 Prices & Reviews - Tucson, AZ
Frequently Asked Questions about The Westin La Paloma Resort & Spa
Which popular attractions are close to The Westin La Paloma Resort & Spa?
Nearby attractions include Madaras Gallery (3.9 miles), DeGrazia Gallery in the Sun Museum (1.5 miles), and The Mini Time Machine Museum of Miniatures (3.7 miles).
What are some of the property amenities at The Westin La Paloma Resort & Spa?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at The Westin La Paloma Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin La Paloma Resort & Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Westin La Paloma Resort & Spa?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Westin La Paloma Resort & Spa?
Conveniently located restaurants include Frost Gelato, Frost Gelato, and Vivace Restaurant.
Are there opportunities to exercise at The Westin La Paloma Resort & Spa?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does The Westin La Paloma Resort & Spa have an airport shuttle?
Yes, The Westin La Paloma Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Westin La Paloma Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin La Paloma Resort & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin La Paloma Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.