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The Westin La Paloma Resort & Spa

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3800 East Sunrise Drive, Tucson, AZ 85718-3302
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1198)
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Panoramas (6)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin La Paloma Resort & Spa
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#34 of 136 hotels in Tucson
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Experience the newest level of luxury in the Southwest at Tucson, Arizona's iconic Westin La Paloma Resort & Spa. This AAA Four-Diamond resort, beautifully situated in the lush foothills of the Santa Catalina Mountains, has undergone a $305 million resort-wide rejuvenation. Each of the 487 spacious guest rooms (including 25 expansive suites) have been meticulously reappointed A perfect getaway for couples, families or corporate retreats, Westin La Paloma Resort & Spa offers world-class amenities including five resort swimming pools and the 177a€™ Sidewinder water-slide; 27 holes of Jack Nicklaus Signature golf; the restorative Elizabeth Arden Red Door Spa; WestinWORKOUT Fitness Center; Kids Club; and 8 exceptional dining options. Just 25 minutes from the Tucson International Airport, Westin La Paloma Resort & Spa is located near art galleries, shopping and more. Courtesy transportation is provided for guests via new Mercedes Sprinters to the upscale La Encantada shopping center.
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Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Golf course
Tennis court
Babysitting
Valet parking
Paid wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Restaurant
Breakfast available
Breakfast in the room
Swimup bar
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Refrigerator
Flatscreen TV
On-demand movies
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Green
Hotel links
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3,268Reviews60Q+A100Room tips
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Popular mentions
Stephanie h wrote a review Dec 2
1 contribution
My family and I had the pleasure of staying a few days at the Westin La Paloma. What a wonderful experience all around. From the wonderful service by staff to the relaxing massages from the spa, and the kids enjoying the pools, I can’t say enough about how great a place this is. Thank you la Paloma, we’ll be back!
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Date of stay: November 2020Trip type: Traveled with family
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Response from Trevor Curran, General Manager at The Westin La Paloma Resort & Spa
Responded 2 days ago
We are inspired by your enthusiasm for your recent experience in our resort. Thank you for taking the time to share your detailed comments about our friendly associates and the amenities you enjoyed as our guest. Your desire to return is the best compliment, and we look forward to your next stay. Sincerely, Trevor Curran—General Manager
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Sylvie S wrote a review Nov 2020
Denver, Colorado472 contributions51 helpful votes
I’ve been to a lot of resorts all over the world and I definitely was expecting a lot more... this place could definitely use a face lift although it was clean it was very dated.... there were no amenities for the coffee in the room.. The staff was very attentive and helpful and the pools were maintained nicely... You need to walk a lot to get to different places in the resort ... the sheets could have been softer ... It was nice but not luxurious.. however the Latin restaurant on the property was excellent
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Date of stay: November 2020Trip type: Traveled as a couple
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Response from Trevor Curran, General Manager at The Westin La Paloma Resort & Spa
Responded 1 week ago
Thank you for sharing your impressions regarding your recent experience as our guest. We appreciate all of your feedback, as it is our greatest desire to make your stay excellent in every way. Our associates are inspired by your mention of their efforts to provide friendly service. It would be our privilege to welcome you for another stay. Sincerely, Trevor Curran—General Manager
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Carlos L. wrote a review Nov 2020
Palm Springs, California1,139 contributions548 helpful votes
Wonderful resort with nice spacious layout. We were upgraded to A307 which was nice room with balcony based on elite status. The person who attended us was friendly and helpful. She was great. We would stay again. Yes the place seems a little dated but we tend to like Westins and their restaurant is one best in area. Highly recommend.
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Date of stay: November 2020
Value
Cleanliness
Service
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Response from Trevor Curran, General Manager at The Westin La Paloma Resort & Spa
Responded 2 weeks ago
Thank you very much for sharing your impressions. We are very grateful for your compliments for our resort, your guestroom, and dining experience. Your recognition of our friendly associates is heartwarming. We are honored by your enthusiasm to return, and look forward to your next stay. Sincerely, Trevor Curran—General Manager
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apanda c wrote a review Nov 2020
12 contributions9 helpful votes
If I could give less than one star, i would. The house keeping is worse than Best Western. I have stayed in all kinds of hotels. They do the minimum. The won't pickup even one piece of paper from the floor, let alone trash bins in thee bathroom and by the desks This is after I called and requested twice. They do just the beds. They don't clean shower, don't give more supply of toilet tissues. The front desk guy that I talked to said that they would do the deep clean every 4days. I stayed here for 6 days and they didn't even wipe down a thing. About the coffee, forget about it, I have to beg for that. I don't understand how they can overlook this very basic things.
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Date of stay: November 2020
Rooms
Service
Sleep Quality
Trip type: Traveled on business
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Response from Trevor Curran, General Manager at The Westin La Paloma Resort & Spa
Responded 2 weeks ago
We appreciate you sharing your experience in more than one review, as we value all of your feedback. First of all, we sincerely apologize for missing your expectations for housekeeping in your guestroom. We are also very grateful for your previous honorable mention of two of our associates, and will recognize them for providing excellent service. It is our hope to have a chance to greet you for a stay in the future that is excellent in every way. Sincerely, Trevor Curran—General Manager
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Simone C wrote a review Nov 2020
Scituate, Massachusetts1 contribution
Cannot say enough great things about this hotel! Beautiful location, great pool and tennis courts and very attentive staff. Mariam at the front desk was particularly attentive and friendly from the moment we checked in. She went out of her way to acknowledge my birthday and make sure that we had a great stay. She is an absolute asset to this property. We will definitely be staying here again in the future.
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Date of stay: November 2020Trip type: Traveled as a couple
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Response from Trevor Curran, General Manager at The Westin La Paloma Resort & Spa
Responded 3 weeks ago
Thank you for your delightful review. We are truly inspired by your enthusiasm for your recent experience. Your feedback will be celebrated with all associates, and we appreciate your special mention of Mariam. It would be an honor to have an opportunity to welcome you for another birthday stay in the future. Sincerely, Trevor Curran—General Manager
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PRICE RANGE
$151 - $463 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin la paloma hotel tucson, westin tucson, westin la paloma tucson arizona, tucson westin
LOCATION
United StatesArizonaTucson
NUMBER OF ROOMS
487
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Frequently Asked Questions about The Westin La Paloma Resort & Spa
Which popular attractions are close to The Westin La Paloma Resort & Spa?
Nearby attractions include Madaras Gallery (3.9 miles), DeGrazia Gallery in the Sun Museum (1.5 miles), and Tohono Chul (4.2 miles).
What are some of the property amenities at The Westin La Paloma Resort & Spa?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at The Westin La Paloma Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin La Paloma Resort & Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Westin La Paloma Resort & Spa?
Yes, valet parking is available to guests.
What are some restaurants close to The Westin La Paloma Resort & Spa?
Conveniently located restaurants include Frost Gelato, Frost Gelato, and Vivace Restaurant.
Are there opportunities to exercise at The Westin La Paloma Resort & Spa?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at The Westin La Paloma Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin La Paloma Resort & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin La Paloma Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Westin La Paloma Resort & Spa?
Many travelers enjoy visiting Saint Philip's in the Hills Episcopal Church (2.5 miles) and Plaza de las Armas (3.8 miles).