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The Westin La Paloma Resort & Spa

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3800 East Sunrise Drive, Tucson, AZ 85718-3302
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1243)
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Panoramas (6)
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 01/28/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin La Paloma Resort & Spa
Updated 01/28/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#34 of 143 hotels in Tucson
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
This oasis is no mirage. The Westin La Paloma Resort & Spa is a hotel in the middle of the Sonoran Desert. With staggering views of the Santa Catalina Mountains, activate your sense of adventure with a stroll through Sabino Canyon. Learn about local wildlife at one of our many museums or enjoy shopping nearby La Encantada. Our resort balances activity with leisure, offering dynamic work spaces at our full-service business center and five outdoor pools with cabanas, chaise lounge chairs and shimmering waterfalls. Reserve an early tee time at our Jack Nicklaus Signature Golf Course and a massage at La Paloma Spa & Salon. Collaborate in 78,427 square feet of event space and refuel at AZuL Restaurant. After a long day, rest in your pillowtop Westin Heavenly® Bed. Recharge with a coffeemaker, refresh from a contemporary bathroom and take in the Tucson sunshine from a private balcony or patio. At Westin, exceptional service is the standard.
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Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Golf course
Tennis court
Children Activities (Kid / Family Friendly)
Valet parking
Paid wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Fitness classes
Restaurant
Breakfast available
Breakfast in the room
Outdoor dining area
Swimup bar
Poolside bar
Patio
Waterslide
Kids club
Kids pool
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Facial treatments
Makeup services
Massage
Pedicure
Waxing services
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Interconnected rooms available
Private balcony
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Great View
Languages Spoken
English
Hotel links
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3313Reviews62Q+A100Room tips
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Popular mentions
Nathalie B wrote a review Sep 2021
2 contributions1 helpful vote
Beautiful property. Lots of stairs and few ramps. I have mobility issues, and had difficulty navigating. The drivers took us where we needed to go in golf carts. Master suite was dated, furniture scratched, refrigerator never got cold.. Restaurant food was stellar. Excellent staff. Pool areas were gorge6, altho lots of loose pavers made it a trip hazard. Excellent staff! The best was Francisco. He went above and beyond at the pool cabana! Give this guy a raise!
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Date of stay: September 2021
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Response from Trevor Curran, General Manager at The Westin La Paloma Resort & Spa
Responded 4 weeks ago
Thank you for sharing your experience in our beautiful resort. We greatly value all of your feedback. Your enthusiastic praise for your dining experience, our associates, and compliments for Francisco are all inspiring compliments. It is our hope to have a chance to go above and beyond for you in every way in a future stay. Sincerely, Trevor Curran—General Manager
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Maribel G wrote a review Sep 2021
1 contribution
We got married in Tucson and did a group booking for all our out of town family at the Westin. From the very beginning of getting a rate and link for our guests, to the actual stay, everything was more than spectacular. Huge kudos to Gina, Barbara, and every single person that helped made our day extra special with their amazing customer service. We enjoyed Azul restaurant, Contigo restaurant, the pool amenities, Espresso coffee shop, room service, bell hop, etc. Our guests even got to see some wonderful wildlife during their stay! My bridesmaids got to see their first javalina and quails while we got our makeup done. I’m adding the pic of it so you can see how closely beautiful it was.Thank you so much for making this special occasion even more amazing.
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Date of stay: September 2021Trip type: Traveled with family
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Response from Trevor Curran, General Manager at The Westin La Paloma Resort & Spa
Responded 4 weeks ago
It was an honor to welcome you and your wedding guests for your special occasion. Thank you for taking the time to share your compliments for our resort experience, amenities, and helpful associates. We hope to have a chance to greet you for another memorable stay in the future. Sincerely, Trevor Curran—General Manager
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Uday Dalvi wrote a review Sep 2021
Tucson, Arizona1 contribution
We were at the charity event and I was touched by the customer service provided by Yolanda, a 33 year veteran at Westin La Paloma, for two elderly sisters. Sisters were very cold inside the conference room and were almost shivering and unbeknownst to them Yolanda brought two jackets for them to make them comfortable. It was really refreshing to see this kind of customer service that you only expect from Waldorf Astoria type of hotels. Kudos to Westin La Paloma for cultivating this culture. Yolanda is a live proof of that.
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Date of stay: September 2021Trip type: Traveled on business
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Response from Trevor Curran, General Manager at The Westin La Paloma Resort & Spa
Responded Sep 16, 2021
We are inspired by your generous praise for service and your kind words about Yolanda. We are celebrating your recognition of her effort to go above and beyond with all associates. It was an honor to welcome you for your event at The Westin La Paloma. Sincerely, Trevor Curran—General Manager
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Laura S wrote a review Sep 2021
605644 contributions
This is my second stay at this hotel in about 5 months. The first stay in May was pristine - absolutely nothing to complain about. The hotel food is good, the rooms were nice, the pools were spectacular, the resort was clean, and the staff was friendly. We just stayed again at this hotel in September, and it was not quite the pristine experience that we had last time. I still loved many things about this resort, but the sour note this time was the cleaning. There were often bugs in the pool and they were not frequently cleaned out. When we visited in May, the pool was cleaned every day. The room cleaning was poor as well. It seemed like they only emptied trash, replaced towels and made beds. They did not wipe down counters, floors, or anything else, even though we stayed for a week. To top it off, one day they came in and only emptied trash and picked up towels but did not even make the beds. That is not the level of service that I expect from a Westin. if the cleanliness issues could be addressed, then maybe in the future I would be able to give this hotel another 5 star review.
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Date of stay: September 2021
Value
Cleanliness
Service
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Response from Trevor Curran, General Manager at The Westin La Paloma Resort & Spa
Responded Sep 14, 2021
Thank you for the great feedback you have provided. We are truly honored by your return for a second stay this year, but we regret that we missed some of your expectations during your recent experience. Your impressions will be reviewed with managers and supervisors for training purposes. We sincerely hope that your next visit to our resort will be excellent in every way. Sincerely, Trevor Curran—General Manager
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NatalieFitz wrote a review Sep 2021
San Diego, California21 contributions3 helpful votes
Hotel is extremely dated yet charging top prices. Peeling walls around property, musty smelling rooms, old shower tiles, mosquitoes everywhere, bugs in room, bugs throughout pool, no one activity cleaning bugs out of pool, dark and poorly lit paths around pool at night, poor cocktail service charging unannounced additional “service fees” of over 18% and the list hoes on… Why are you charging resort fees for poorly maintained facilities? Consider staying elsewhere. This is a 3-star property, at best.
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Date of stay: September 2021Trip type: Traveled as a couple
Room Tip: Valet parking is only option. If you do chose to stay here, arrive with low expectations.
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1 Helpful vote
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Response from Trevor Curran, General Manager at The Westin La Paloma Resort & Spa
Responded Sep 14, 2021
It is our most important goal to provide you with hospitality and attentive service that exceeds your expectations. While we sincerely regret your disappointment in your overall stay, we are grateful you took the time to share your thoughts with us. Your comments will be reviewed with all managers and supervisors. We hope your future travel will give us an opportunity to welcome you for more excellent experience as our guest. Sincerely, Trevor Curran—General Manager
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PRICE RANGE
$151 - $463 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin la paloma hotel tucson, westin tucson, westin la paloma tucson arizona, tucson westin
LOCATION
United StatesArizonaTucson
NUMBER OF ROOMS
487
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Frequently Asked Questions about The Westin La Paloma Resort & Spa
Which popular attractions are close to The Westin La Paloma Resort & Spa?
Nearby attractions include Madaras Gallery (3.9 miles), DeGrazia Gallery in the Sun Museum (1.5 miles), and Tohono Chul (4.2 miles).
What are some of the property amenities at The Westin La Paloma Resort & Spa?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at The Westin La Paloma Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin La Paloma Resort & Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Westin La Paloma Resort & Spa?
Yes, valet parking is available to guests.
What are some restaurants close to The Westin La Paloma Resort & Spa?
Conveniently located restaurants include Frost Gelato, Frost Gelato, and Vivace Restaurant.
Are there opportunities to exercise at The Westin La Paloma Resort & Spa?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Are any cleaning services offered at The Westin La Paloma Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin La Paloma Resort & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin La Paloma Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Westin La Paloma Resort & Spa?
Many travelers enjoy visiting Saint Philip's in the Hills Episcopal Church (2.5 miles) and Plaza de las Armas (3.8 miles).