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Comfort Suites at Tucson Mall

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#70 of 130 Hotels in Tucson
Certificate of Excellence
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Comfort Suites at Tucson Mall
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98 Reviews from our TripAdvisor Community

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Showing 90: English reviews
Aurora, Colorado
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed here from 8/18/16 to 8/21/16. Very good stay, room was clean. Breakfast and lobby area was clean. Loved the hot breakfast every morning. The staff was friendly and helpful. Will stay here again and I recommend this hotel to all future Tucson travelers.

Helpful?
Thank itzchristined
San Tan Valley, Arizona
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed at the Comfort Inn so we could do some site seeing around Tuscon with our grand-daughter The staff was very quick to take care of any problems we had - from requesting extra towels & shampoo to fixing the TV cable box. The carpet in our room was very dirty and sticky in several places. The air conditioning... More 

Helpful?
Thank debolmstead1767
Sutherlin, Oregon
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 22, 2016

Could be a nice hotel but they do not keep things working or fix them when you point problems out. Stayed for 6 nights. First night fire alarm sounded twice during the night! Next day found out no hot water to the sink. Notified maintenance and front desk but it was not fixed in our 6day stay. Did offer to... More 

Helpful?
Thank J4028FFbrucel
SueAnn L, Manager at Comfort Suites at Tucson Mall, responded to this review

Dear Guest, We appreciate the time you took to give us your honest feedback about your experience at our hotel and we are truly sorry we disappointed you in so many ways. Our maintenance team has resolved the problems you experienced in your guest room and our front desk management and staff has embraced your review as a new training... More 

NM
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 13, 2016 via mobile

Comfort Suites isn't my first choice, but this hotel was close to the location where I needed to be for the weekend. Staff was friendly. Rooms are a bit small and the bathrooms could be updated. The room was clean and breakfast was good. However, on the second day they stopped serving at 9:45 instead of 10. It was coffee... More 

Helpful?
Thank Sandie83
SueAnn L, Manager at Comfort Suites at Tucson Mall, responded to this review

Dear Sandi83: Thank you for taking the time to write a review regarding your experience at our property and thanks for giving Comfort Suites a try! We are very sorry that we did not exceed your expectations during your stay. Finding breakfast closed early on your second day is unacceptable and has been corrected immediately! We sincerely appreciate the kind... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed April 26, 2016

This place is fantastic! They not only allow pets but charge a small one time fee. Comfort Inn suites does a terrific job all over the country, but this place is so handy to shopping and great restaurants.

Helpful?
Thank Carol S
Seattle, Washington
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed April 22, 2016

This is a sweet, clean, friendly hotel within blocks of shopping, great restaurants, and even a local Sonora Dog! Which I recommend you try! The rooms are clean, and appointed with freezer, fridge, microwave, coffee, blow dryer, and iron. Everything you need for comfort including great beds and super pillows! (if you follow my reviews, I am a pillow connoisseur)... More 

Helpful?
Thank GA B
Flagstaff, Arizona
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 18, 2016

We were given a room with an air conditioner that did not cool and the bathroom had a blood smeared on the shower curtain and door frame. The hotel staff moved us to a clean room with a working air conditioner, but was missing a shower curtain. Our room key/card was more than a nuisance. It onlly worked once before... More 

Helpful?
Thank Judi H
SueAnn L, Director of Sales at Comfort Suites at Tucson Mall, responded to this review

Dear Judi, Thank you for your feedback. We are so disappointed to read about your experience at our hotel! Please accept our most humble apology! We are currently using your review as a training document for our entire team. We are so much better than what you experienced. We truly hope for a second chance to show you real, flawless... More 

San Francisco, United States
Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 12, 2016

The hotel is a little dated but VERY nice. The rooms are comfortable, lots of space and it is conveniently located near numbers restaurants and bars as well as the mall, if you have time to shop. Excellent pool and spa area. Very poor internet WiFi.

Helpful?
Thank Bruce C
Lawrence
Level Contributor
155 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed January 22, 2016

Really did not enjoy my stay here. The hotel rooms are good sized and pretty nice, but the housekeeping was spotty at best. They'd take the towels away but forget to put some back, etc. Pets are welcome but there isn't a good place to really get them a good walk except along a busy street. Breakfast was free but... More 

Helpful?
Thank Diedre C
Wharton, New Jersey
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 16, 2016 via mobile

The price of this hotel is partially what caught my eye. I was a little worried being that it was so cheap but I was pleasantly surprised. A great location! Quiet and close to restaurants and shopping. The hotel could use some updating but it was clean and comfortable. I found the 2nd floor hall to be a little dark.... More 

Helpful?
Thank Dina D
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The all newly renovated Comfort Suites® at Tucson Mall is centrally located one block west of the Tucson Mall, and is near several popular points of interest including University of Arizona and downtown Tucson. Our guests enjoy the convenience of walking to a great variety of dining and shopping venues. And a short drive to Interstate 10 will get you to Tucson area attractions easily and quickly.All new suites include spacious sitting areas with queen-size sofa sleepers, desks or tables, coffee makers, microwaves, refrigerators and laptop-compatible safe. Complimentary wireless internet access keeps you connected and premium TV channels on a flat panel television are offered for your entertainment. For a truly leisurely stay, take advantage of the suites with whirlpool bathtubs.Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites at Tucson Mall the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast.In addition to free breakfast, we offer free wireless high-speed wireless Internet access, free local telephone calls, free weekday newspaper, new fitness center and an outdoor heated pool with whirlpool.In addition to free WI-FI, business travelers will appreciate conveniences like access to copy and fax services. Business suites featuring spacious work desks, ergonomic chairs and two telephone lines are available. There are banquet and meeting rooms available to accommodate most events and business functions.The Comfort Suites at Tucson Mall is the best stay and best value for vacation getaways and business travel to the Tucson area. ... more   less 

Additional Information about Comfort Suites at Tucson Mall

Address: 515 W Auto Mall Dr, Tucson, AZ 85705-6008
Location: United States > Arizona > Tucson
Price Range: $80 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites at Tucson Mall 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Comfort Suites At Tucson Mall Hotel Tucson
Comfort Suites Tucson Mall
Tucson Comfort Suites
Hotel Style:
#42 Family Hotel in Tucson
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