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Hampton Inn and Suites Tucson-Mall

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#26 of 129 Hotels in Tucson
Certificate of Excellence
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Hampton Inn and Suites Tucson-Mall
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405 Reviews from our TripAdvisor Community

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Showing 371: English reviews
Alamgor, United States
1 review
Reviewed 4 days ago NEW

Stayed four days. Staff were nice but one wasn't as friendly as others. However everyone else were efficient and polite. The breakfast was great. The location is close to shopping malls, centers, a parks.

Review collected in partnership with Hampton

Helpful?
Thank 640stanf
Robert L, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Thanks for your feedback 640stanf! I was glad to see you enjoyed your time with us! I was sorry to hear you found one apple not as sweet as the rest of the bushel! We try to be just as awesome as our guests but you guys keep raising the bar! We truly hope to provide you with a uniformly... More 

Show Low, Arizona
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

The greatest staff, facility, and amenities that you will ever fine in Tucson, Az. Or any other hotel in the Southwest. The staff has never failed to take outstanding care of me and my family yet. The management never fails to ensure you are well taken care of.

Review collected in partnership with Hampton

Helpful?
Thank Greg K
Robert L, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear Greg K Wow! That is high praise indeed and we're super happy that you've had great experiences with us! I promise that we're going to continue to try to earn that praise every time you're here. Here's to happy travels in the future! More 

phoenix, United States
1 review
Reviewed 2 weeks ago

This Hampton Inn is consistent in there service. There are no surprises when you check in. the location is centrally located for easy access to all parts of Tucson. The Staff are Friendly and accommodating. There are Restaurants near by, some within walking distance or just a short Drive

Review collected in partnership with Hampton

Helpful?
Thank walterad2016
Robert L, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear walterad2016, It is great to see that you feel you can count on us to deliver consistently friendly and helpful service! We look forward to being part of your local travel plans for many years to come! More 

Fort Lauderdale, Florida
Level Contributor
11 reviews
8 hotel reviews
Reviewed 3 weeks ago

I had a fantastic stay here. The hotel is located in a nice area with a beautiful view of the mountains as you drive to it. My room was a little on the small side in comparison to other Hampton Inn locations but it suited my purposes fine. The breakfast area was huge and the lobby had a nice look... More 

Helpful?
Thank FG32
Robert L, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear FG32, Thanks so much for the kind words about your recent stay! The area around here sure is beautiful isn't it? To be fair though, we can't claim full credit for the mountains as they were here when we got here, we just put a window frame around them! We look forward to seeing you again the next time... More 

Bonney Lake, Washington
Level Contributor
600 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
Reviewed 4 weeks ago via mobile

Hampton Inn are my usual travel choice because the beds are usually comfortable and the rooms generally clean. Although this hotel could use some updating, we were satisfied with our stay. Our suite included a separate bedroom and the bath was spacious.

Helpful?
Thank Sandra S
Robert L, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear Sandra S Thank you for taking the time to provide us feedback regarding your recent stay. We are glad you find Hampton Inns to be a reliably clean and comfortable stop during your travels. We hope to see you again the next time you are in our area. More 

Level Contributor
39 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 20, 2016 via mobile

Staff was horrendous, room was okay, but definitely will not be a choice of mine in the future. The woman at the front desk today at 12:00 pm insisted room 140 was not a room they had (which is where I indeed stayed for 4 days). She was rude and unacceptable for the hospitality field. Not a very nice staff... More 

Helpful?
Thank Justin S
Robert L, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear Justin S, I am terribly sorry to hear about your experience while staying at our property. The customer service you described is certainly not representative of the experience we strive to provide our guests. We hope you will provide us another opportunity to serve you the next time you are traveling in our area. If you are inclined, we... More 

Naperville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 18, 2016

Nice hotel. Was in town for U of AZ family weekend. Friendly staff, nice clean lobby and room. The complimentary breakfast was good quality as well. The hotel is not far from the mall and nice restaurants. Would recommend this hotel to everyone.

Review collected in partnership with Hampton

Helpful?
1 Thank Shanna C
Stacy B, General Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear Shanna C, Thank you so much for the wonderful review in regards to your stay at our property the Hampton Inn & Suites Tucson Mall. We are happy we were able to host you while you were in town for U of A parents weekend! We loved having you and hope to see you the next time you are... More 

Level Contributor
249 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed October 16, 2016 via mobile

We are on a USA road trip and we have been staying at all Hamptons. This one was lacking. The breakfast situation was bad. Some days they were out of Three items. When I asked about why there was no yogurt, the front desk said that they just go it in. Next day, they were missing three items early and... More 

Helpful?
Thank marieds
Stacy B, General Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear marrieds, Thank you for your feedback in regards to your recent stay with us. I am terribly sorry to hear about the issues mentioned during breakfast. I will be sure to address that and hope that you have a pleasant rest of your trip across the country. More 

Longmont, United States
1 review
Reviewed October 16, 2016

Traveled to Tucson because family member was in hospice care. This Hampton Inn was very close to the hospice. The Hampton Inn was clean comfortable and the staff were extremely patient and helpful. The staff even helped us fine places to eat.

Review collected in partnership with Hampton

Helpful?
Thank Marva K
Stacy B, General Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear Marva K, I am so sorry that your travels to Tucson were under such sad circumstances. I am glad we were able to provide convenient accommodations to the hospice and the staff was able to help with dining options. If your travels bring you back to the desert we hope to be able to serve you again. More 

Sparks, Nevada
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 12, 2016

This hotel is very nice. Even though it is located on a very busy street, it is quiet inside. The pool was great. The staff very nice. Breakfast was yummy. We would stay at again. We arrived late at night and decided to get a cab to the hotel from the airport. That was a long way and cost us... More 

Helpful?
Thank Dianne A
Stacy B, General Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear Dianne A, We loved having you at our property the Hampton Inn & Suites Tucson Mall while you were in town. We are happy you traveled the extra mile from the airport to stay at our oasis in the desert. We loved having you and hope to see you the next time your travels bring you to Tucson. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Hampton Inn & Suites Tucson-Mall hotel is located just 12 miles north of downtown Tucson and just two miles from the popular shopping destinations of Foothills Mall and Tucson Mall. Our Tucson mall hotel is also only 5 miles northeast of La Encantada shops and restaurants. The Bisbee Mining & Historical Museum, the Old Tucson Movie Studio and the Pima Air & Space Museum are all a short drive away when considering things to do in Tucson, AZ. Beautiful Sabino Canyon and Saguaro National Monument are also just minutes away as are dozens of other fun and interesting Tucson hotspots. Stay at this Tucson hotel and enjoy true southern hospitality. Sleep deeply in a clean and fresh Hampton bed(R) and stay connected with free access to high-speed internet. Start each day right with Hampton's free hot breakfast or just grab a Hampton On the Run(R) Breakfast Bag to take away with you from Monday to Friday. Swim laps in the hotel's large outdoor pool or relax in the whirlpool spa, or work out in the fitness center with a range of cardio machines and weights. Stay on top of work in our fully-equipped business center, and host a meeting in this Tucson hotel's 836 sq. Ft. Of dedicated meeting space. ... more   less 

Additional Information about Hampton Inn and Suites Tucson-Mall

Address: 5950 N. Oracle Road, Tucson, AZ 85704
Location: United States > Arizona > Tucson
Price Range: $83 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Tucson-Mall 2.5*
Number of rooms: 109
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Expedia, Hotels.com, Travelocity, Odigeo and Priceline so you can book your Hampton Inn and Suites Tucson-Mall reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn And Suites Tucson-Mall Hotel Tucson
Hampton Inn Tucson
Tucson Hampton Inn
Hotel Style:
#13 Romantic Hotel in Tucson
#21 Family Hotel in Tucson
#21 Business Hotel in Tucson
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Questions & Answers

Here's what travelers have asked, with answers from Hampton Inn and Suites Tucson-Mall staff and other travelers.
3 questions
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Midland, Texas
over a year ago
Culver City, California

See all questions (3)

Questions? Get answers from Hampton Inn and Suites Tucson-Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We stayed on the third floor in a corner suite for $109 a night that included a jetted tub. Nice, clean & quiet.”
 of 5 bubbles 510diannea, Oct 12, 2016 | Read review
“221 - 321 are as far from the elevator as you can get. 204-304 back up to the elevator would stay away from them.”
 of 5 bubbles terrym413, Oct 12, 2016 | Read review
“Book a mountain view.”
 of 5 bubbles neecee23, Sep 10, 2016 | Read review
“On north side of building.”
 of 5 bubbles MarkS584, Aug 7, 2016 | Read review
“Be sure to get the Hilton reward card for getting the free Wi-Fi.”
 of 5 bubbles scriber57, Jul 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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