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Hilton Tucson East

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Hilton Tucson East
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879 Reviews from our TripAdvisor Community

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Showing 853: English reviews
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Osage Beach, Missouri
Reviewed yesterday NEW

Room requested was not available, moved to different room that ended up being next to a loud group that partied at night, had to make multiple calls to front desk at 1 & 2 am to quiet them down. Rooms are in need of renovation. Staff was very friendly and did their best to resolve issues. Eventually got us moved...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank J1156FAjennifer
HOTEL’S FAVORITE REVIEW
Reviewed January 5, 2017 via mobile

We fled to Tucson for a few days to escape the Chicago winter. We stayed with family, but called Hilton to ask about using the pool. We are HH members and we stay at Hilton hotels often, so we were not surprised when Pablo, the manager at the Tucson East, totally set us up! He offered us the opportunity to...

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Helpful?
Thank FiveHappyTravelers
About Hotel's Favorite Review
pascoeamanda, Manager at Hilton Tucson East, responded to this review

Thank you so much for your wonderful review. Your comments have been shared with our executive team. We look forward to hosting you and your family again in the future!

Walnut Creek, CA, United States
Reviewed 2 days ago NEW

The air conditioner worked poorly and the bathroom was so small and the water in the shower didn't drained well... this because we stayed at the executive level room. Plus the room rate not priced accordingly to room and hotel location.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank M3748EKroberth
Bolingbrook, United States
Reviewed 2 days ago NEW

Very clean and comfortable rooms, front desk staff are very helpful especially when it comes to making any changes. I had to prepone my trip by a day and they listened to me and then got my changes done right away, and all this without making any fuss or complaint.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank milanb928
Frederick
Reviewed 4 days ago NEW

Large comfortable room, comfortable bed, lots of different types of pillows to choose from, bright open lobby. Pool is not for swimming (laps) given the "C" shape. Breakfast buffet has some nice choices. Good coffee, fresh orange juice, fresh fruit, hot eggs, sausages, potatoes, oatmeal. Easy in-and-out. 25 minutes or so to get to the east side Saguaro National Park...

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Helpful?
Thank MouseDance
pascoeamanda, Manager at Hilton Tucson East, responded to this review

MouseDance, thank you for your kind comments from your recent stay. I hope that you will join us again in the future. I have shared your kind comments regarding your dining experience with our Chef and restaurant team.

Surprise, Arizona
Reviewed 4 days ago NEWvia mobile

Large rooms, 1st class staff. All the amenities required in a 1st class hotel My toilet overflowed and they quickly came to fix it Large parking lot, hotel near restaurants, shopping and driving distance to downtown Tucson

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Helpful?
Thank michaelbkolsky
pascoeamanda, Manager at Hilton Tucson East, responded to this review

Michael, thank you for your kind comments. We are so happy that you enjoyed your stay with us. We look forward to welcoming you back!

Tucson, Az
Reviewed 1 week ago

I reserved a king size bed.. walked into a 2 twin bedroom. Internet was slow, movie buffered every ten minutes. Toilet bowl was dirty. And they only dropped the price like 30 bucks. I had to pay for a room I did not ask for.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Victor M
pascoeamanda, Manager at Hilton Tucson East, responded to this review

Victor, I am sorry to hear of your disappointment regarding the room you received. If you choose to come back, please feel free to contact me directly so that I can personally assist you during your stay and ensure that you receive the room you prefer. Regards, Amanda Pascoe Director of Housekeeping

London, United Kingdom
Reviewed 1 week ago via mobile

The Hilton East was a lovely surprise. Caring staff,comfortable room and good facilities. Having come in from a long drive and we decided to eat in the hotel restaurant and it was great! Delicious home made tomato and basil soup, spectacular Rib steak with perfectly cooked vegetables and a wonderful chocolate Grenache dessert. The service was superb. Breakfast was good...

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Helpful?
1Thank Lordy1
pascoeamanda, Manager at Hilton Tucson East, responded to this review

Lordy1, thank you for your kind comments regarding your recent stay. We are so happy to hear of your enjoyable experience. We look forward to welcoming you back!

Sierra Vista, Arizona, United States
Reviewed 1 week ago via mobile

Have only stayed here twice, but both times were great experiences. The rooms are very clean and very quiet. The front desk staff is so helpful and made our visit comfortable. I have stayed in most of the Hiltons in Tucson, but this by far is the best. The location is great, near many restaurants and shopping centers including the...

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Helpful?
Thank LouisEmeliana W
pascoeamanda, Manager at Hilton Tucson East, responded to this review

Louis, Thank you for your kind comments regarding your recent stay at our hotel. We look forward to welcoming you back!

San Luis Obispo, California
Reviewed 1 week ago

Tv didn't work, phone didn't work so could not call to report, room had half a roll of toilet paper when I arrived, limited menu, bathroom smelled like mildew or musty so had to clean it myself. Not enough ventilation in bathroom

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Caryn H
pascoeamanda, Manager at Hilton Tucson East, responded to this review

Caryn, thank you for your feedback. I am sorry to hear of your disappointment with your room. I will be sharing your feedback with the individuals involved. We are in the middle of preparing for a full renovation to take place this year. I hope you will give us another chance once it is completed.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A modern atrium lobby hotel with all-interior corridors in Tucson; this upscale hotel has a 7-story atrium lobby window that showcases the Catalina Mountain Range views. Guestrooms with King or 2 Queen beds and free Internet. Executive Level Rooms available with private key access floors, include access to the private lounge serving deluxe continental breakfast, all day snacks and beverages, and evening manager's reception with beer, wine and soda bar; additional amenities include turn down service and nightly snacks. Premium location close to Park Place Mall, attractions, business and shopping. Free parking. Restaurant, gift shop, pool, whirlpool, and exercise room. ... more   less 

Additional Information about Hilton Tucson East

Address: 7600 East Broadway Blvd., Tucson, AZ 85710
Location: United States > Arizona > Tucson
Price Range: $135 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Tucson East 3.5*
Number of rooms: 232
Reservation Options:
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Also Known As:
Hilton Tucson East Hotel Tucson
Tucson Hilton
Hotel Style:
#33 Family Hotel in Tucson
#46 Business Hotel in Tucson
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Tucson East staff and other travelers.
3 questions
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Washington DC, District of Columbia
4 months ago
Beaverton, OR
3 months ago

See all questions (3)

Questions? Get answers from Hilton Tucson East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Second floor you can walk up without waiting for the elevator. Side stairs are locked and can't be used to get to/from your floor.”
 of 5 bubbles MouseDance, 4 days ago | Read review
“None of the showers have fans and the steam sets off the fire alarm”
 of 5 bubbles MicheleD773, Dec 28, 2016 | Read review
“Staying up higher and towards tends to be more quiet.”
 of 5 bubbles nud4lif, Nov 5, 2016 | Read review
“the mountainview was worth it”
  • view from our terrace
 of 5 bubbles triciagreg, Oct 22, 2016 | Read review
“Mountain and or pool”
 of 5 bubbles patricia026, Oct 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question