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Hilton Tucson East

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Hilton Tucson East
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757 Reviews from our TripAdvisor Community

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Showing 733: English reviews
Santa Fe, New Mexico
Level Contributor
6 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

I've stayed at this property twice over the last few months for business. Rooms are clean, but ordinary. The heating/cooling unit is noisy and the temperature in the room doesn't ever seem to be "just right". Breakfast buffet is fine - service can be slow and staff a bit scattered but generally very friendly. Front desk staff varies from very... More 

Helpful?
Thank NezinNM
Newbury Park, United States
2 of 5 stars Reviewed 3 days ago NEW

I would not recommend staying on the Executive Floor for the the so-called "extra benefits." This is a very old hotel that is in need of a major renovation! If you are traveling to Tucson, AZ there are many more Hilton Properties to stay at! Enjoy your stay in Tucson but enjoy it at a Hotel that is more up... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Robert L
Chandler, Arizona
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We had to book last minute and the rate was great. Got into town late but was still able to be accommodated on room type (higher floor near elevator). All the staff said good morning, was very polite, helped corral one of the kiddos and the concierge was awesome finding me on the property to get a message to me... More 

Helpful?
Thank PattiA1213
M R, Director of Sales at Hilton Tucson East, responded to this review

Thank you for your five star review! We're so happy we were able to help you and your family during your stay. Come back soon! More 

Tuscon East, United States
1 review
4 of 5 stars Reviewed 1 week ago

Safe area, friendly and helpful staff, nice hotel appearance, clean rooms but carpet was dated, pool is ok, and lots of restaurants in the area, and in the business district. Only complaint is we were not able to checkout via the TV.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Robert A
M R, Director of Sales at Hilton Tucson East, responded to this review

Thanks for your review and thanks for noticing our safe and convenient location. We are so pleased to announce that we are now Arizona owned and operated and our complete update/renovation will begin soon! More 

Los Angeles, California
Level Contributor
151 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

While it was okay it is certainly not in the best of shape. The bed was comfortable and pillows were okay the room just need updating. The shower was new but the rest of the room was dated. The front desk at time was off. One guy I said are you okay?. So you get my point. Would probably stay... More 

Helpful?
Thank Jon S
M R, Director of Sales at Hilton Tucson East, responded to this review

Thank you for your review. We are so excited to announce that we are now Arizona owned and operated and beginning an $8M renovation. We look forward welcoming you back and serving you with Hilton hospitality for many years to come. More 

MISSION, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel has a great team ethic, that created one of the best customer service experiences , EVER. WE WERE IMPRESSED ON EVERY ENCOUNTER WITH ALL STAFF MEMBERS, FROM MAINTENANCE, TO FRONT DESK, , just a wonderful experience, We look forward to another stay at this wonderful hotel.I really hope that the staff stays the same way!!Also thank you to... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Anthony T
M R, Director of Sales at Hilton Tucson East, responded to this review

Thank you for your review. And thank you for noticing our friendly team members. We appreciate you choosing Hilton and look forward to seeing you again soon. More 

1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel was nice and comfortable but it was a bit of a drive to downtown. Close to some restaurants but you need to drive a few miles to the mall or to downtown restaurants which is where everyone hangs out in the evenings. A few miles with traffic can take up to 20 minutes to reach downtown. But if... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank norag112
M R, Director of Sales at Hilton Tucson East, responded to this review

Thank you for your review. The hotel is conveniently located 1 mile from Park Place Mall (12 restaurants surrounding the mall plus the food court inside the mall) and "Restaurant Row" with many restaurants including several Tucson "originals" like Jonathan's Cork, Sakura and Trail Dust Town. I'm sorry we didn't do a good job communicating all the options to you.... More 

El Paso, Texas
1 review
1 of 5 stars Reviewed 2 weeks ago

The pool had closed for another kid vomiting in the pool. So, the Hilton closed it for 2 days to clean. They didn't offer any alternatives or things for kids to do, they just said sorry, pools closed.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank mathews863
M R, Director of Sales at Hilton Tucson East, responded to this review

Thank you for your review. We are so sorry you were inconvenienced when the pool needed to be cleaned and shocked. We made the decision to close the pool because guest safety and security is our number one priority. There are so many things to do with kids in our area--a nearby park and pool, a miniature golf/amusement park, Chuck... More 

Atlanta, Georgia
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I needed to stay in this part of town, so this was my first choice (otherwise I would have probably gone to the Resort Hilton property). We stayed on the Executive floor and it was a good value for us. The breakfast was all we needed each morning, and we also enjoyed the cocktail hour in the evenings with beer... More 

Helpful?
Thank BoomersGoneBunkers
M R, Director of Sales at Hilton Tucson East, responded to this review

Thank you for your review. We look forward to seeing you again when your travels bring you back to Tucson. More 

Everett, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I recommend this hotel for its cleanliness, and helpful staff. the rooms are comfortable and quite. Lots of room for personal comfort and good working space for work. The pool was clean and nice open layout. deep enough to actually swim, instead of just wading. there were plenty of clean towel available for your use, and lots of choices on... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Steven B
M R, Director of Sales at Hilton Tucson East, responded to this review

Thank you for your 5 star review! Thank you for noticing our cleanliness and our friendly staff. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A modern atrium lobby hotel with all-interior corridors in Tucson; this upscale hotel has a 7-story atrium lobby window that showcases the Catalina Mountain Range views. Guestrooms with King or 2 Queen beds and free Internet. Executive Level Rooms available with private key access floors, include access to the private lounge serving deluxe continental breakfast, all day snacks and beverages, and evening manager's reception with beer, wine and soda bar; additional amenities include turn down service and nightly snacks. Premium location close to Park Place Mall, attractions, business and shopping. Free parking. Restaurant, gift shop, pool, whirlpool, and exercise room. ... more   less 

Additional Information about Hilton Tucson East

Address: 7600 E Broadway Blvd, Tucson, AZ 85710-3705
Location: United States > Arizona > Tucson
Price Range: $82 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Tucson East 3.5*
Number of rooms: 232
Reservation Options:
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Also Known As:
Hilton Tucson East Hotel Tucson
Tucson Hilton
Hotel Style:
#33 Family Hotel in Tucson
#46 Business Hotel in Tucson
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