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Sonesta ES Suites Tucson

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Sonesta ES Suites Tucson
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206 Reviews from our TripAdvisor Community

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Showing 193: English reviews
Federal Way, United States
Reviewed 3 weeks ago

We had stayed at this property many times in the past, and were interested to see how things had changed under new ownership. Everything was wonderful, the rooms have been completely remodeled and are comfortable. Having a kitchen could be convenient and the amenities in the area are also many and varied. We'll return to this hotel whenever we are...

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Helpful?
Thank Charles M
FREMONT
Reviewed 4 weeks ago

We needed a comfortable place to spend a week here visiting relatives and we were so happy with our stay here. Our king suite was roomy with both a couch and armchair and full kitchen. We were as comfortable as we are at home. Added bonuses were the daily breakfast included and three nights a week a light dinner. One...

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Helpful?
Thank ANNMARIESFREMONT
Nikki C, General Manager at Sonesta ES Suites Tucson, responded to this review

Thank you for your comments. We're so glad you enjoyed your stay with us! I'm sorry to hear about the disturbance from the children that you experienced. I hope you choose us to host you the next time you are in Tucson.

Phoenix, Arizona
Reviewed November 1, 2016

A newly renovated hotel that appeared to be a previous set of apartment buildings. Although rooms are compact the furnishings are new, the beds comfortable and a fully furnished kitchen. The loft rooms comfortably accommodate up to 8 people depending on sleeping arrangements. The only problem was the TV reception in two of the buildings was poor. They are currently...

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Helpful?
Thank Jo A
Alexandria O, Front Office Manager at Sonesta ES Suites Tucson, responded to this review

Thank you for your comments we are working with our cable provider to get the remaining rooms upgraded for all our guest viewing needs. We hope to see you again very soon.

Chesterfield, Missouri
Reviewed October 31, 2016

Good serviced apartment style rooms but our room probably was not dusted or prepped for our arrival because our toilet bowl had a pink ring and shower was very slow to drain. No response from front desk even after reporting.

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Helpful?
Thank Oliver C
Alexandria O, Front Office Manager at Sonesta ES Suites Tucson, responded to this review

Thank you for bringing this informtion to our attention we will be working with both our housekeeping and front desk to prevent issues like this from happening again. We hope you will give us another oppertunity to wow you on your next trip to Tucson.

Tucson
Reviewed October 31, 2016

Bathroom was dirty. Toilet has ring around it. Hair in tub and dirty. Same with mirror. Coffee maker didn't work. Fridge didn't either - they replaced it. Said I would get emailed receipt have not gotten. Pictures on website are very misleading. They are not of this lobby nor the pool.Could not get on internet. TV only got 3 or...

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Helpful?
Thank r914
Alexandria O, Front Office Manager at Sonesta ES Suites Tucson, responded to this review

Thank you for your comments. I apologize your stay with us was not to our high standards. We are working hard to upgrade our cable providor for all our rooms and have addressed the cleanliness issue with our my housekeeping manager. We will be working hard to prevent these issues from happening again and hope you will stay with again.

Cdobregon Sonora Na
Reviewed October 28, 2016

great room size, confortable bed, clean and very quiet and offer what you need to have a confortable time it is clouse to shopping mall, goos food around it only thing it wasnt perfect was thas one day we didtn have our room clean (maid)

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Helpful?
Thank Yuri R
Alexandria O, Front Office Manager at Sonesta ES Suites Tucson, responded to this review

Thank you for your comments. We are very pleased you enjoyed your stay with us and look forward to continuing to host you during your visits to Tucson! We are currently working with housekeeping to insure every guest receives service everyday.

Washington State
Reviewed October 22, 2016

The hotel is the only one I could find in Tucson that has a suite with real beds in two rooms. It has loft suites, with two double beds in one room with a bathroom and a king loft with a bathroom in the same suite. It also has a sleeper sofa in the living room and a full kitchen....

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Helpful?
Thank Aurorahm
Alexandria O, Front Office Manager at Sonesta ES Suites Tucson, responded to this review

Thank you so much for you input on our newly re:imagined rooms please accept our apology for the inconsistency with housekeeping. We appriciate every opportunity to improve.

Tucson
Reviewed October 18, 2016

Someone recommend Sonesta to us hole we were staying at another hotel and we could not have been happier with Sonesta. Rooms were always clean, always clean linen,towels, meals were good,always helpful, exercise room clean....but most of all the staff was awesome...very friendly and accommendating to all our needs.... Hats off to Sonesta!👏👏👏

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Helpful?
Thank Richard P
Alexandria O, Front Office Manager at Sonesta ES Suites Tucson, responded to this review

Thank you for sharing your experience at the Sonesta ES Suites Tucson through TripAdvisor.com. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to...

Gold Coast
Reviewed October 13, 2016

If I am really honest, the pictures for this hotel are deceiving. It appears to be fully renovated but it's not. There has been some slight aesthetic changes like new furniture and paint but the fittings are still old and shabby. We had a broken door handle on our two bedroom suite. Front door was very hard to open, the...

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Helpful?
Thank OzeeGirl
Alexandria O, Front Office Manager at Sonesta ES Suites Tucson, responded to this review

As a valued customer, we appreciate your feedback and are sadden to hear that you had a less than pleasant stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We have forwarded your comments to our maintenance team. Your feedback is integral to our ability to continue to improve our hotel...

Flagstaff
Reviewed October 9, 2016

Had a great stay here after spending the day at the Pima Air and Space Museum. A really great location with plenty of parking. The suites are very large and ours was very quiet. Had a nice breakfast that had good selections and wasn't crowded. Would definitely stay here again when in Tucson.

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Helpful?
Thank kevinbW9342DK
Alexandria O, Front Office Manager at Sonesta ES Suites Tucson, responded to this review

As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. We look forward to seeing you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
This Tucson, AZ hotel offers one and two bedroom suites featuring a full kitchen, work area, living room and free WiFi. Guests can enjoy an outdoor heated pool, fitness center, business center, daily breakfast and evening social. ... more   less 

Additional Information about Sonesta ES Suites Tucson

Address: 6477 E Speedway Blvd, Tucson, AZ 85710-1133
Location: United States > Arizona > Tucson
Price Range: $102 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sonesta ES Suites Tucson 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Residence Inn Tucson Speedway Hotel Tucson
Tucson Residence Inn
Hotel Style:
#47 Business Hotel in Tucson
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Questions & Answers

Here's what travelers have asked, with answers from Sonesta ES Suites Tucson staff and other travelers.
3 questions
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Arizona
Phoenix, Arizona
over a year ago

See all questions (3)

Questions? Get answers from Sonesta ES Suites Tucson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room away from guests with children if you want to sleep after 7 AM.”
 of 5 bubbles ANNMARIESFREMONT, 4 weeks ago | Read review
“Rooms on the east side of the complex are closer to a busy main street.”
 of 5 bubbles joa612, Nov 1, 2016 | Read review
“loft suites are upper rooms, but usually no elevator (except for disabled.)”
 of 5 bubbles Aurorahm, Oct 22, 2016 | Read review
“If you want ice, open the freezer and put the arm of the ice maker down as soon as you get there!”
 of 5 bubbles sandbatt, Sep 2, 2016 | Read review
“Get the penthouse suite”
 of 5 bubbles 486diegoe, Aug 11, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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