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Radisson Hotel Tucson Airport

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#105 of 130 Hotels in Tucson
GreenLeadersBronze level
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Radisson Hotel Tucson Airport
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272 Reviews from our TripAdvisor Community

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Showing 269: English reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Not a good hotel anymore, we stayed aug 6, 2016, room was smelling to smoking, shower did not work, internet and kees for entry didn't work, clerk woman not kindly and didnt try to help us, so we moved another hotel the next day, we are never going back this hotel never more. Please dont go that place.

Review collected in partnership with Radisson Hotels

Helpful?
Thank David W
Management response:

Thank you for taking the time to complete a guest satisfaction survey. We feel that every bit of feedback we receive - either positive or negative - is an opportunity to improve our hotel and our customer service. We apologize that you felt the neither the guest rooms were not up to standards. While we are currently undergoing renovations, we... More 

Tucson, Arizona
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

No Amenities, when you check in after 10 pm you have to ring a bell so you can be buzzed in to the lobby. No improvements to the room in at least 20 years. The hallways are filthy and seedy. It was an awful experience. I would Not recommend this property to anyone ever.

Helpful?
Thank tucsoncharter
Management response:

Thank you for taking the time to complete a guest satisfaction survey. We feel that every bit of feedback we receive - either positive or negative - is an opportunity to improve our hotel and our customer service. We apologize for the inconvenience of the bell to let you into our lobby after 10pm. Safety and security of our guests... More 

Travelers are raving about these Tucson hotels

1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

Well first off, the hotel didn't even have a sign that said "radisson" it was just a brown building 2nd, The first room we got, smelled like mold. In The second room, the tv kept losing signal the wifi was horrible couldn't get a signal. The carpet had stains and the one of the sheets on my bed had a... More 

Helpful?
Thank Elaine M
Management response:

We apologize that you felt the neither the guest rooms nor the wifi access were not up to your standards. While we are currently undergoing renovations, we understand that this does not excuse your negative experience. We truly hope that when our renovations are complete you will return to stay with us, so we can provide a more satisfying experience. More 

Waseca, Minnesota
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 19, 2016

Had to call for the Courtesy Vehicle, very nice young man brought us to the location. The vehicle was old and could have used a tune-up. First impression was, ok, maybe I miss judged. Our reservation was for two queen beds, more like two full beds, they were quick to switch us to a room with a king sized bed,... More 

Helpful?
Thank PamDomico
Management response:

We regret to hear about your disappointment in the room you received. We attempt to fulfill each of our guest’s requests to the best of our ability. We apologize you were not satisfied with the condition of the hotel during your stay and that you feel it was outdated. We appreciate you taking the time to share your experience. Your... More 

Phoenix, Arizona
Level Contributor
57 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed June 14, 2016

We are glad to see Radisson is remodeling this property. It's a great location - close to the Expo, minutes from everything. We were grateful for the unexpected room upgrade. Turns out to be needed because the A/C in the bedroom was "limping" but the a/c in the living room worked great. To warm to sleep in bedroom. Otherwise, room... More 

Helpful?
Thank twangthang
Colorado
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
1 of 5 stars Reviewed June 10, 2016

Our three day stay was right at the end of it being a Clarion prior to becoming a Radisson. Bad enough that the hotel is beyond worn - it's down right filthy. We changed rooms twice - even asking for a room where the carpet was recently cleaned the front desk staff said 'there hasn't been any cleaned'. Theft is... More 

Helpful?
Thank Deb1B2
CarlsonRezidor, Online Customer Care at Radisson Hotel Tucson Airport, responded to this review

We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We do apologize that your friends were robbed. We take every precaution to make sure that all guests are affected as little as possible. More 

Santa Barbara, California
2 reviews
1 of 5 stars Reviewed May 14, 2016 via mobile

So my first impression of the hotel was not too bad. Once we reached the reception desk we were told we were checking in to our 2 rooms of which we booked a month in advance to have double beds. When we got up to our room our keys didn't work and also saw that there was only one bed.... More 

Helpful?
Thank mggreen21
CarlsonRezidor, Manager at Radisson Hotel Tucson Airport, responded to this review

We regret to hear about your disappointment in the room you received. We attempt to fulfill each of our guest’s requests to the best of our ability. Prior to your next stay, we welcome you to reach out to us so we may review your requested accommodations in detail. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Radisson Hotel Tucson Airport

Address: 4550 South Palo Verde Road, Tucson, AZ 85714-1943 (Formerly Clarion Inn Airport)
Location: United States > Arizona > Tucson
Price Range: $63 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Radisson Hotel Tucson Airport 3*
Number of rooms: 301
Reservation Options:
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Also Known As:
Holiday Inn And Suites Tucson Airport North Hotel Tucson
Holiday Inn Tucson
Tucson Holiday Inn
Hotel Style:
#12 Green Hotel in Tucson
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