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DoubleTree Suites by Hilton Tucson Airport

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DoubleTree Suites by Hilton Tucson Airport
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540 Reviews from our TripAdvisor Community

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Showing 524: English reviews
Phoenix, United States
2 of 5 stars Reviewed yesterday NEW

Filthy room, non-existent air conditioning. Wad of long hair on tile floor - looked like the mop left it behind in one spot. Had maintenance "fix" A/C - but only cooled 2 degrees in about 10 hours. Had to have staff bring fan to make room bearable. Saw towel was stuffed into A/C by fan. When I asked the maintenance... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jerry J
Chino Valley, Arizona
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

There for a convention so got a price break but rooms need work. Wallpaper coming off,cabinet door falling off,restaurant roof leaking bad! Not the staffs' fault but sadly they'll be blamed. Pool not cleaned very well after storm. Would only recommend if you got a smoking deal.

Helpful?
Thank Lpbob
Caribou, Maine
1 review
4 of 5 stars Reviewed 2 days ago NEW

Great stay. The suite had a sleep number bed and was very comfortable. The free breakfast was very good. The staff were all friendly and helpful. The safe in the room was unusable. The iron was broken and needed to be replaced, which they did when I informed them.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Q317OQryanc
Sierra Vista, Arizona
1 review
3 of 5 stars Reviewed 4 days ago NEW

I stay here every time I have an early flight from Tucson to wherever. The location is very convenient. Sometimes the female staff don't pay. Attention to the guests as they would rather chat before getting to the customers. On the phone, some of them are rude, treating the caller like a fool for asking questions.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank marthajs2016
Kendrick B, Guest Relations Manager at DoubleTree Suites by Hilton Tucson Airport, responded to this review

Hi Martha, On behalf of the DoubleTree Suites by Hilton Tucson Airport management team, I would like to apologize for the behavior of our staff. Based upon your review, we are actively working with our front desk staff so this situation doesn’t happen again. We hope that if your travels bring you back to the area, you’ll give us another... More 

Denver, Colorado
Level Contributor
91 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We had a two night reservation and promptly cancelled the next morning. Had we not arrived our first night at midnight, I would have walked at that moment. The hotel is gross. First room: bed sheets were off white, almost a light yellow they were so worn. Towels had stains. Carpet oily from age. Peeling wallpaper. Shower head clogged and... More 

Helpful?
Thank tj1551
Joseph W, Director of Sales at DoubleTree Suites by Hilton Tucson Airport, responded to this review

Thank you for your comments regarding your stay and please accept our apologies. It certainly sounds like we failed at almost every level. We have reached out to you personally as well to see what we can do to make this right. The hotel is undergoing a number of upgrades including a new pool and ballroom which opened last week... More 

2 reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

Breakfast was great! They had options for vegetarian people and they had a couple of Pokémon. The room was comfortable, it was very pretty and I had the opportunity to spend the night in a room that had a small living room and a bar. Cookies are Awesome!!!

Helpful?
Thank Jorge B
Shalimar, United States
2 reviews
2 of 5 stars Reviewed 1 week ago

There were jackhammers working the pool morning, noon, and afternoons making a huge amount of noise less than 40 feet outside my room. The bathroom is really undersized, and I'm not a huge guy - uncomfortable to say the least. Finally, I could not get an airport shuttle to the hotel to get me to my flight. I ended up... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Gregg A T
Kendrick B, Guest Relations Manager at DoubleTree Suites by Hilton Tucson Airport, responded to this review

We are so sorry for the problems you encountered during your stay. We are addressing the shuttle issue you mentioned and will be used as a training practice that this will not occur with other guest. The pool was scheduled for a remodel with completion July 15, we apologize for the noise encountered. We certainly value your business and take... More 

phoenix, United States
1 review
3 of 5 stars Reviewed 1 week ago

this was my second visit in the last two months. The hotel meets the Hilton standards I have become use to but the hotel restaurant is terrible. My first visit I went to the restaurant because I got a free glass of wine, food was poor but thought it was what I ordered. This time I had them bring food... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Katherine A E
Kendrick B, Guest Relations Manager at DoubleTree Suites by Hilton Tucson Airport, responded to this review

Hi Katherine, Thank you for taking the time to share your review with us. Your feedback is very important to us. I sincerely apologize for the service quality you received with your food orders both visits. Our head chef is addressing this as a training tool with his team so this will not occur again in the near future. We... More 

Collins, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

because I was traveling I needed to get in and out, everything was perfect. this is not my first stay at this chain. I always look for the cookies. I was not disappointed. this was my first time to go through this part of the united states.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lucius H
Green Valley, Arizona, USA
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has a great location. Easy walk to airport even with luggage. Or they have shuttle service. Warm cookies on arrival. It is an older facility and the cooling system is not good. We were there on a typical Tucson summer night and could get the temperature low enough to be comfortable.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Nancy L
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Spanish architecture property in the high-desert environment of Tucson with open atrium in celebration of the exceptional year-round climate. All suite hotel with seperate sleeping area from living area, all suites have in room coffee machine, refrigerator and complimentary USA Today. Recreational facilities include outdoor pool/spa and exercise room with Sauna. Business services include High-Speed Internet access, and internet access via television. Wireless internet available. Additional business services available through Front Desk. Facilities also include Restaurant, Lounge, Room-Service as well as full-service Meeting/Banquet facilities - catering for 1 to 500. ... more   less 

Additional Information about DoubleTree Suites by Hilton Tucson Airport

Address: 7051 South Tucson Boulevard, Tucson, AZ 85706 (Formerly Radisson Suites Hotel Tucson Airport)
Location: United States > Arizona > Tucson
Price Range: $85 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree Suites by Hilton Tucson Airport 3*
Number of rooms: 204
Reservation Options:
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Also Known As:
Radisson Hotel Tucson Airport
Tucson Radisson
Hotel Style:
#41 Family Hotel in Tucson
#42 Business Hotel in Tucson
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