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Doubletree by Hilton Tucson - Reid Park

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Doubletree by Hilton Tucson - Reid Park
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929 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Tucson - Reid Park
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Showing 901: English reviews
Tucson, United States
1 review
4 of 5 stars Reviewed October 25, 2015

The rooms were nice, clean and very comfortable. There were many breakfast options but the breakfast buffet was excellent. The serving staff were friendly and attentive. I never had to wait for drink refills. Very friendly staff and yes, the cookies were hot and tasty! I definitely recommend staying here if you are visiting Tucson, Arizona.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Walter B
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear Walter B, I want to thank you for your sharing your experience regarding your recent visit. I appreciate the time you took to provide us and your fellow travelers with your honest and gracious critique of our hotel and services. I am glad that your interactions with our staff were as warm and welcoming as the cookies. I am... More 

Tucson, Arizona
Level Contributor
137 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed October 22, 2015

Rooms are OK, fairly clean and modern. Space is adequate in the main room\bedroom and bathroom. Having an in-room fridge is a nice touch and parking is close to rooms and plentiful. Nice grounds and tennis courts. Midtown location is convenient to good restaurants and attractions.

Helpful?
Thank Susie780
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear Susie780, I want to thank you for sharing your experience from your recent stay. We utilize your honest and constructive critique, of our hotel and services, to improve the areas in which we lack. I am glad to see that the mini-fridge in the room was suitable for your needs. I apologize that your room was only "OK" it... More 

Albuquerque, United States
2 reviews
4 of 5 stars Reviewed October 20, 2015

Hotel is not new but was well maintained. The buffet breakfast was just average primarily because the scrambled eggs seemed artificial. Complimentary morning coffee was a nice touch. Our parking spot was very convenient. We had little interaction with the staff but the fron dest was always congenial and greeted us each time we passed the desk.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Darrel A
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear Darrel A, Thank you for your comments from your recent stay. I am glad that you always had a warm greeting from the front desk when you walked past and that the complimentary coffee each morning was an amenity which you enjoyed. We appreciate your business and I hope that we can have you as our guest again soon.... More 

Gilbert, Arizona
Level Contributor
76 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed October 18, 2015

Have stayed here on multiple occasions. Service is good. Location is very safe. Quit rooms and neighborhood. The onsite restaurant looks to be a Mexican food, but upon eating here it is just a mix of options. Average food, and ok if you don't have a car to go elsewhere.

Helpful?
Thank Blumldm
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear Blumldm, Thank you for your comments from your previous stays. I am glad that you have been able to stay with us on multiple occasions. I'm sorry the style of the Javelina Cantina wasn't explained at check-in as we have shifted away from a "Mexican cuisine" over the past few years and more towards the sports bar style. Thank... More 

Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed October 14, 2015

The hotel lobby was OK and the reception was mediocre. However, I was disappointed with the cleanliness and the lack of modernization of the room. The first night was OK but I believe the walls were very thin as I could hear the entire conversation from the next door room. Although the linen on the beds were fine, the towels... More 

Helpful?
Thank annajZ3968JF
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear annajZ3968JF, I want to thank you for sharing your experience from your recent stay. We utilize your honest and constructive critique, of our hotel and services, to improve the areas in which we lack. I apologize that your experience fell below your expectations. I deeply apologize that our staff did not listen to your complaint about the bathroom during... More 

Seattle, Washington
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 13, 2015

We had a room in the "tower" that was updated, clean, roomy and functional (6th floor). Very comfortable bed. Public spaces need updating as they've seen some wear and tear over the years. Big TV with ample channels and very good wifi. Elevators were quick and able to handle both people and luggage!

Helpful?
Thank jmzrmac
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear jmzrmac, Thank you for choosing to stay at our hotel for you trip down to Tucson. I appreciate your comments about our hotel and services, I am glad that you had an enjoyable stay and that we were able to a part of your experience. I hope you have enjoyable and safe travels that bring you back to Tucson... More 

Dallas, Texas
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed October 12, 2015 via mobile

I will just start from the beginning. I arrive tired after a long day of airports and less than great Lyft experience. The Hilton Honors guest of the day had just checked in so I was less than important and felt that believe me down to " Oh here did I give you a cookie?" You just gave him a... More 

Helpful?
Thank barbara j
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear Barbara j, I apologize that you felt less important when you checked in, while we do want to recognize our loyal guests, our first time guests, or guests not members of the Hilton Honors program should have the same welcoming feeling when they arrive. From your review we will start offering our guests a bellstaff escort out to the... More 

Chandler, Arizona
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed October 12, 2015

The more we stay in Tucson, the more we see old hotels. This Doubletree is one of them. Large property, lots of rooms, many separate from the main building. Bed was comfortable, bathroom was clean. Issue with first room, but was switched right away. Other than that, non - descript ! I'd probably stay here again, if the price was... More 

Helpful?
Thank kate d
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear kate d, Thank you for choosing to stay at our hotel for Family Weekend. I am glad that we had the opportunity to have you as our guest. I am glad that the issue you had with the first room was quickly resolved into a better solution for the rest of your stay. While there are many hotels in... More 

Phoenix, Arizona, United States
1 review
3 of 5 stars Reviewed October 7, 2015

In summary I can say that the hotel stay was not bad but it was far from Hilton standards, unless I see Hilton better than what it is. I had a black Hilton's Honor reserved card but it didn't seem to matter at all, the receptionist attitude was a motel 6 attitude. I was not offered to stay in the... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Sina N
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear Sina N, I want to thank you for providing us with your honest critique of our hotel and property. Our guest's feedback is an important tool to better our services to our guests. I apologize that you did not get the room preference you desired, we do try to accommodate the requests of our guests to the best of... More 

Boston, Massachusetts
Level Contributor
36 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed October 4, 2015 via mobile

I recently stayed here for 4 nights on a business trip. I am a Diamond Hhonors member, and was treated as such, minus a room upgrade. The staff members were so friendly and helpful at all times. Buffet breakfast was excellent, as were the servers, especially Debbie! My room was clean, and the bed was comfortable. Pool area is clean,... More 

Helpful?
Thank tag1970
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear tag1970, Thank you for taking the time to write a review of our property on TripAdvisor. We highly appreciate the comments from our Diamond members, not just due to the Elite Honor's status you carry, but also for the amount of traveling experience you have from which we can improve. Thank you for your comments about Debbie, I will... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Javelina Cantina
Cuisines: American, Bar, Mexican, Southwestern, Pub
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The hotel features 287 guestrooms; outdoor heated pool and whirlpool in a lush courtyard setting, massage services, new fitness center, cyber center and three tennis courts. Dine in the Cactus Rose Steakhouse, Javelina Cantina or Lobby Bar. Enjoy weekend entertainment and take advantage of our award-winning Sunday Brunch. Across the street is Reid Park, featuring two 18-hole golf courses, 3-mile jogging track and 25 lighted tennis courts. Doubletree Hotel is located near attractions, shopping, U of A, DMAFB, airport and business districts. ... more   less 

Additional Information about Doubletree by Hilton Tucson - Reid Park

Address: 445 S Alvernon Way, Tucson, AZ 85711-4121
Location: United States > Arizona > Tucson
Price Range: $78 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Tucson - Reid Park 3.5*
Number of rooms: 287
Reservation Options:
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Also Known As:
Doubletree By Hilton Tucson - Reid Park Hotel Tucson
Doubletree Hotel Tucson
Doubletree Tucson
Tucson Doubletree
Hotel Style:
#10 Spa Hotel in Tucson
#24 Romantic Hotel in Tucson
#32 Business Hotel in Tucson
#36 Family Hotel in Tucson
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