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The Historic Hotel Congress

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311 E Congress St, Tucson, AZ 85701-1811
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Update from hotel: This property has indicated that they are taking safety precautions against COVID-19 and is temporarily closed until 08/30/2020.Read more
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Traveler (247)
Dining (74)
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A note from The Historic Hotel Congress
Updated 05/30/20

About

#53 of 133 hotels in Tucson
Location
Cleanliness
Service
Value
GreenLeaders Gold level
The Hotel Congress, built in 1919, is the cultural landmark that anchors Downtown Tucson. We pride ourselves on the many unique features we offer that youʼd be hard pressed to find anywhere else. Some cynical city slickers might notice the absence of televisions in our 39 rooms and feel slighted. But itʼs intentional. We strive to maintain the hotelʼs original ambiance from the iron bed to the vintage radio, the rumble of the nearby train to the 1930’s-style phone that connects to a real switchboard at the front desk. And, unlike most historic hotels, all rooms have private bathrooms and air-conditioning. We are an urban, historic, rock ‘n’ roll hotel. Yes, WE ARE NOISY! Your room will be affected by plaza, nightclub, or street noise. If you would like to stay in one of our quieter rooms, please make arrangements at the time of your reservation. We do not give discounts or refunds due to noise. Earplugs are available at the front desk. Or, better yet, just join in the fun!
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Restaurant
Entertainment staff
Evening entertainment
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Parking garage
Wifi
Happy hour
Outdoor dining area
Special diet menus
Patio
Board games / puzzles
Nightclub / DJ
Banquet room
Meeting rooms
Non-smoking hotel
ATM on site
24-hour front desk
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Room features
Air conditioning
Desk
Housekeeping
Iron
Private bathrooms
Wake-up service / alarm clock
Radio
Bath / shower
Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quirky Hotels
Historic Hotel
Languages Spoken
English, Spanish
383Reviews8Q+A100Room tips
Traveler rating
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Dora R wrote a review Apr 2020
1 contribution1 helpful vote
Yes, I knew it was a college town and yes I understood when Congress Hotel advised that it is noisy in downtown Tucson. What they did not tell you was that the noisy night-club was inside the hotel just below the hotel room window, feet away. The consequent vibrations in that geographically fragile area was disturbing. The loud, hedonistic parties lasted until 2 am except Sunday. But then at 7 am begins the power wash to clear away the debris and booze from the night before. What you don't know is that it will be packed, wall-to-wall people shouting at the top of their voices. What you don't know is that you will be accosted by prostitutes and drug dealers right outside of the hotel entrance. What you are not told is the swanky hotel block is the hang out for biker gangs, demented drunks, and just your garden variety drunks. Everyone on the take. My room was not attended to for two days. The breakfast and service was great and the people at the front counter were professional and kind. They can do better than working there.
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Date of stay: March 2020
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Response from hotelcongresstucson, Manager at The Historic Hotel Congress
Responded May 17, 2020
Hello dorar838, Thank you for your feedback. We are sorry that you had such an unpleasant time. We appreciate your acknowledgment of the fact that we did inform you about the noise from our night club which is clearly stated on your confirmation email and at check-in. Hotel Congress has been the beating heart of our vibrant city for more than 100 years. The downtown area, although small has blossomed into a welcoming blend of restaurants, cafes, shops and art galleries which is often filled with families and students walking around. Hotel Congress is proud to be the cultural hub of downtown which has featured world-class entertainment since 1985. With the ever-expanding student housing emerging in the neighborhood, it is only natural that students would be magnetized to our establishment where they are welcomed to enjoy our legendary nightlife. We understand that this is certainly not for everyone. We appreciate you giving us a try and hope you find a different hotel that better suits your needs. Best regards, Abraham Cooper Assistant Rooms Manager Hotel Congress
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Joe C wrote a review Mar 2020
1 contribution1 helpful vote
Notwithstanding the hotel's caveat that it's a 'rock hotel,' nothing prepared us for the audio assault we suffered through until 2AM. The volume of the DJ below our window made the PSYOPS attack on Manuel Noriega seem like a zen garden in comparison. Management should decide whether they want to serve as a hotel or entertain all night because the two activities are not compatible. Ear plugs would not keep your bed from vibrating. Definitely check the activities scheduled for the night of your reservation. In addition, the showers alternate between cold & scalding without warning.
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Date of stay: March 2020
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Response from JocelynHC, Manager at The Historic Hotel Congress
Responded Mar 8, 2020
Hello joecO7518XC, Thanks for your feedback. I'm sorry you had such an unpleasant stay. We are wholly transparent about the fact that our hotel can be a very noisy hotel; some rooms more than others. We share this information with guests in their pre-check in confirmation email, and again during check-in, both on the policy the guest signs and verbally. Although many patrons flock to the hotel to be part of the vibrant, downtown culture, we understand that it is not for everyone. We encourage you to come back and ask for a room in one of the quieter areas of the building for a different experience. Best regards.
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Jewelzee5 wrote a review Mar 2020
Lebanon, Indiana35 contributions5 helpful votes
Rude front desk clerk put us in very loud room over bar. Maid supervisor and nice manager switched us to another room at the quiet end of the hotel. Not sure why the desk clerk was trying to punish us, probably because I asked her to call up to the maids and let them know we were waiting for our room. Check in at 3pm, we arrived around 4pm, didn't get access our room until about 5pm. No TV. Toilet is partially positioned under the bathroom sink so your knees have to fit under the sink. Toilet had to be plunged repeatedly. They left us a plunger for us to do it ourselves. Yech. Even plunging didn't solve the problem and we were embarrassed by how we left the room for the maid. Manager offered 15% discount after I asked for some compensation for the defunct plumbing.
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Date of stay: March 2020
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Room Tip: Ask for a room on the south side, toward the west.
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Response from JocelynHC, Manager at The Historic Hotel Congress
Responded Mar 5, 2020
Hello Julie, I am the assistant rooms manager who addressed the issues you had during your stay. Thank you for acknowledging that I was able to mitigate at least some of the concerns you brought to my attention. As I explained in person, our front desk staff are expected to disallow guests from bringing alcohol purchased outside the hotel up to their room, according to our liquor policy. I believe it was this point which may have created some tension at check-in, when our front desk attendant was attempting to enforce hotel policy. I spoke with the attendant just after your check-in to ensure that we maintain a welcoming manner whenever going over the rules of the hotel. Telling guests they can't do certain things is not something we enjoy doing, however it is a necessary aspect of our business. In regard to the room you were originally assigned- this was strictly based on the availability at the time your reservation was made. I'm very glad that I was able to intervene and find you a better option that had become available just before your arrival. As for the plumbing issues- I personally fixed that problem, even if temporarily. Unfortunately, it was not brought to our attention again until I spoke with you at checkout. Since we did not know the toilet continued to have issues, we were not given another opportunity to rectify the situation. At checkout you stated that overall you had a good time. I am glad that despite these issues, you found a positive experience at the hotel. We hope that in the very least, our swift response to unforeseen challenges demonstrates our care for the customer. We hope you come back again and that your next visit is much more peaceful. Best wishes, Abraham Cooper Assistant Rooms Manager Hotel Congress
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Michaela H wrote a review Feb 2020
Albuquerque, New Mexico201 contributions97 helpful votes
We loved the restored lobby, very nostalgic and worth a visit. But, if you are hungry, do not miss the Cup Cafe. It has a wonderful kitchen, fresh desserts baked on premises, and good service. There is public parking in an underground garage just across the street, and during the Gem Show, the free shuttle picks up on the side street next to the hotel.
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Date of stay: February 2020
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Trip type: Traveled on business
Room Tip: Choose the highest floor at the back of the hotel.
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Response from JocelynHC, Manager at The Historic Hotel Congress
Responded Feb 23, 2020
Hi Michaela, Thank you for the feedback! We are glad you were able to enjoy everything that makes our hotel the gem that it is. We look forward to seeing you again in the future.
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Bao H wrote a review Jan 2020
Phoenix, Arizona340 contributions9 helpful votes
I knew what I was getting myself into. The rooms here are pretty simple and gets to the point. No fancy frills or thrills; bed & bathroom. There is a bar and a restaurant downstairs. The nightclub of course can get really loud! I got really drunk before falling asleep, but my buddy said he stayed up almost all night because of the noise. Needless to say, this place is not for light sleepers.
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Date of stay: January 2020
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Response from JocelynHC, Manager at The Historic Hotel Congress
Responded Jan 30, 2020
Hello Bao, Thank you for taking the time to write a review. We have six bars and two stages on property in fact, and an award-winning restaurant, as you mentioned. We are the thriving cultural hub of Tucson where guests can dine, celebrate and socialize all in one locale. Certainly, most guests will find the rooms nearest our music venue to be loud, which we remain completely transparent about. However, we do offer quieter rooms which are quite peaceful. Just be sure to book in advance to ensure you are able to reserve the best room option. We hope you stay with us again!
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PRICE RANGE
$103 - $138 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
congress hotel tucson
LOCATION
United StatesArizonaTucson
NUMBER OF ROOMS
39
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Frequently Asked Questions about The Historic Hotel Congress
Which popular attractions are close to The Historic Hotel Congress?
Nearby attractions include Carnival of Illusion (0.3 miles), Children's Museum Tucson (0.2 miles), and Etherton Gallery (0.1 miles).
What are some of the property amenities at The Historic Hotel Congress?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a business center.
What food & drink options are available at The Historic Hotel Congress?
Guests can enjoy an on-site restaurant and an outdoor dining area during their stay.
Is parking available at The Historic Hotel Congress?
Yes, a parking garage, paid public parking nearby, and street parking are available to guests.
What are some restaurants close to The Historic Hotel Congress?
Conveniently located restaurants include Cup Cafe in Hotel Congress, HUB Restaurant & Ice Creamery, and Maynards Market & Kitchen.
Is The Historic Hotel Congress located near the city center?
Yes, it is 0.3 miles away from the center of Tucson.
Are pets allowed at The Historic Hotel Congress?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Historic Hotel Congress offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Historic Hotel Congress?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Historic Hotel Congress?
Many travelers enjoy visiting A Mountain (Sentinel Peak) (1.7 miles), Barrio Historico (0.3 miles), and Postal History Foundation (0.9 miles).
Does The Historic Hotel Congress have any great views?
Yes, guests often enjoy the city view available here.