The Historic Hotel Congress

The Historic Hotel Congress

The Historic Hotel Congress
Traveler (258)
Two full bed room at Hotel Congress
Room & Suite (72)
Baked eggs at the Cup Cafe inside of Hotel Congress
Dining (30)

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Avg. $149 /night, 9/18 - 9/19
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$139
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$129
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About

4.0
#67 of 134 hotels in Tucson
Location
4.6
Cleanliness
4.2
Service
4.1
Value
3.6
The Hotel Congress, built in 1919, is the cultural landmark that anchors Downtown Tucson. We pride ourselves on the many unique features we offer that youʼd be hard pressed to find anywhere else. Some cynical city slickers might notice the absence of televisions in our 39 rooms and feel slighted. But itʼs intentional. We strive to maintain the hotelʼs original ambiance from the iron bed to the vintage radio, the rumble of the nearby train to the 1930’s-style phone that connects to a real switchboard at the front desk. And, unlike most historic hotels, all rooms have private bathrooms and air-conditioning. We are an urban, historic, rock ‘n’ roll hotel. Yes, WE ARE NOISY! Your room will be affected by plaza, nightclub, or street noise. If you would like to stay in one of our quieter rooms, please make arrangements at the time of your reservation. We do not give discounts or refunds due to noise. Earplugs are available at the front desk. Or, better yet, just join in the fun!
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Restaurant
Entertainment staff
Evening entertainment
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Banquet room
Parking garage
Wifi
Happy hour
Outdoor dining area
Special diet menus
Patio
Board games / puzzles
Nightclub / DJ
Meeting rooms
Non-smoking hotel
ATM on site
24-hour front desk
Room features
Air conditioning
Desk
Housekeeping
Iron
Private bathrooms
Wake-up service / alarm clock
Radio
Bath / shower
Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.5 of 5 stars
HOTEL STYLE
Quirky Hotels
Historic Hotel
Languages Spoken
English, Spanish

Location

311 E Congress St, Tucson, AZ 85701-1811
408Reviews11Q+A100Room tips
Traveler rating
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Detailed Reviews
Jessica H wrote a review Apr 2021
Florida
3.0 of 5 bubbles
The website says they are a loud hotel, and they are absolutely correct.

Most rooms are over a nightclub that plays (LOUD) music until 2am. Then there are all the trains going by that sound a whistle when they go through town, all day and night. Then there are the 1930s walls, that let sound through (such as my neighbor, who started playing music at 7am so loud that I could hear every lyric). Even earplugs weren’t enough to blunt the noise for me. If you are somebody who wants to go to a club until 2 and then get up bright & early for a walk, this place might suit you. If that’s not your thing, you probably want to look for a different place.

The staff was helpful, and they will give you discount parking at a nearby parking garage. The bed was comfortable, the WiFi was free but relatively weak.
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Date of stay: April 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jewelzee5 wrote a review Mar 2020
Lebanon, Indiana
3.0 of 5 bubbles
Rude front desk clerk put us in very loud room over bar. Maid supervisor and nice manager switched us to another room at the quiet end of the hotel. Not sure why the desk clerk was trying to punish us, probably because I asked her to call up to the maids and let them know we were waiting for our room. Check in at 3pm, we arrived around 4pm, didn't get access our room until about 5pm. No TV. Toilet is partially positioned under the bathroom sink so your knees have to fit under the sink. Toilet had to be plunged repeatedly. They left us a plunger for us to do it ourselves. Yech. Even plunging didn't solve the problem and we were embarrassed by how we left the room for the maid. Manager offered 15% discount after I asked for some compensation for the defunct plumbing.
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Date of stay: March 2020
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Room Tip: Ask for a room on the south side, toward the west.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JocelynHC, Manager at The Historic Hotel Congress
Responded Mar 5, 2020
Hello Julie, I am the assistant rooms manager who addressed the issues you had during your stay. Thank you for acknowledging that I was able to mitigate at least some of the concerns you brought to my attention. As I explained in person, our front desk staff are expected to disallow guests from bringing alcohol purchased outside the hotel up to their room, according to our liquor policy. I believe it was this point which may have created some tension at check-in, when our front desk attendant was attempting to enforce hotel policy. I spoke with the attendant just after your check-in to ensure that we maintain a welcoming manner whenever going over the rules of the hotel. Telling guests they can't do certain things is not something we enjoy doing, however it is a necessary aspect of our business. In regard to the room you were originally assigned- this was strictly based on the availability at the time your reservation was made. I'm very glad that I was able to intervene and find you a better option that had become available just before your arrival. As for the plumbing issues- I personally fixed that problem, even if temporarily. Unfortunately, it was not brought to our attention again until I spoke with you at checkout. Since we did not know the toilet continued to have issues, we were not given another opportunity to rectify the situation. At checkout you stated that overall you had a good time. I am glad that despite these issues, you found a positive experience at the hotel. We hope that in the very least, our swift response to unforeseen challenges demonstrates our care for the customer. We hope you come back again and that your next visit is much more peaceful. Best wishes, Abraham Cooper Assistant Rooms Manager Hotel Congress
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Statia D wrote a review Jan 2024
Portal, Arizona
4.0 of 5 bubbles
This historic hotel has great bones, great charm, and is wonderfully attired in beautiful turn of the century antiques and decor. It is walking distance to theaters, shops and restaurants in the old pueblo. My daughter and I throughly enjoyed our stay here, but there are things you should know before booking. On the plus side, there are two wonderful and highly rated restaurants on site. The beds are comfy and rooms are quaint and historically appointed. But be aware, the underground parking is across the street, so be prepared to haul your luggage. Also be prepared to haul it up stairs. There are bellhops should you need help for that.
You are down town, and it's busy! Music, trains, traffic and the clang clang clang of the trolly. We slept with windows open and I found all the city sounds exciting. Upon check in you will be offered ear plugs, but there are no refunds due to city noise, so know in advance.
If ghost hunting is your thing, know that there are 3 or 4 rooms that are reportedly
haunted, but they are popular and you must request them when you book.
In conclusion, I would stay there again. I enjoyed my stay at the Hotel Congress, and the restaurants.
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Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kathryn Hoff wrote a review Jan 2020
Brighton, Colorado
1.0 of 5 bubbles
Extremely noisy, could not fall asleep! Double bed, too short for my 6'2" husband. Bed too hard! No TV! Can't bring alcohol into hotel, they want you to buy a bottle of cheap wine for $40. NO ELEVATOR! Shower in high sided tub, hard to control temperature of the water! Dangerous for older seniors! All of this for $150.00 a night. Also, we were told the coffee at the front desk was complimentary,no!! I will not return!
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JocelynHC, Manager at The Historic Hotel Congress
Responded Jan 26, 2020
Hello Kihoff123, Thank you for your review. I am sorry you did not have the best experience with us. We try to be as transparent as possible about our noise policy before and during check in, as well all of the other unique qualities you have described. We sent you a confirmation email, as we do every guest, which covers all of these points. These are again covered at the time of check in, so that each guest is not shocked by our historic qualities. Certainly our vibrant, charming establishment is not the right fit for everyone. We hope you will consider giving is another opportunity to offer you one of our king beds in the future and that your next experience is more positive.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Patricia T wrote a review May 2022
1.0 of 5 bubbles
I agree with the posters about the noise and other issues. If it is a historical authentic 1930's experience, there should not be rock n roll blasting at night until 1 am from inside the hotel. . An occasional event will be fine but as a steady diet, not for all travelers. "Book another hotel" as an answer to Brian's review is cold and callous and doesn't let anyone wanting to book the hotel get a warm and fuzzy. The Hospitality industry does not work like that.

The place is amazing as the building is original and showcases past historical events through photos. The rooms are authentic and of course small with ancient plumbing that could use renovating one day. But the recent room renovations are wonderful. However, I have no complaints about this part of the authentic 1930's experience.

I live in Phoenix and as a lover of history, I like the hotel and stayed there on several occasions in the past but the attitude and misleading information is not appreciated along with the noise any longer. Each time I went, there was always something that put a negative spin on the experience. It is sad, it is a cute boutique hotel that can attract more higher clientele if they cleaned up their act and moved on from their aging rock n roll theme.

After all, they are still a hotel and they do need to supply a quiet place for sleep as well as "varying entertainment". Also, they need to get a lift. The world is ADA compliant grandfathered in or not. Even ASU constructed an elevator where there was none in a "grand fathered in" historic building on campus for today's traffic, something The Congress Hotel has a lot of and yet to do.

Authentic is not being a " rock n roll" themed hotel. It is not Disneyland. There is no parking and the place is just too noisy for getting rest and not ADA accessible. Time for a change perhaps? Just saying.

The dates will not allow me to sate that I was a frequent visitor from pre pandemic day's for years. I was forced into stating 2021.

Patty
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Date of stay: June 2021
1.0 of 5 bubblesValue
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Room Tip: There is no quiet room, no parking and noise everywhere. NO elevators.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Arthur Y wrote a review Jun 2022
1.0 of 5 bubbles
The staff is nice and friendly. The location is excellent for access to downtown Tucson. The rooms, though, are small, with no tv and inconsistent water pressure and temperature in a tiny bathroom. Separate spirits for hot and cold water loses its charm when you are trying to shave. There is also no elevator. On the weekends, unless you are part of the party, you will hate the fact that the blaring music will not let you sleep before 2 a.m. They openly state the hotel has no quiet rooms and you sign away any chance of a refund when you register.
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Date of stay: June 2022
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dave M wrote a review May 2024
2.0 of 5 bubbles
Well…I’m pretty sure the room was clean. Other than that, the $200+ it cost for this room must have the owners laughing and shaking their heads in amazement each time someone checks in. Sure, it’s a historic hotel and full of charm but don’t expect to enjoy anything else you may get elsewhere for the price. To start, the establishment had karaoke night until around 2:00am ( this was a Sunday night). It was so loud ( and hopefully the talent doesn’t quit their day job) it sounded like the masses were in the hallway. The old style sink in the room didn’t come with a stopper for the basin and you had to hold on to the actual fixture because it turned with the spigot. The electrical outlets were few and practically on the floor so things like hair dryers were impractical to use. The room was small. The bed was small (double bed) . The room key was attached to a large brass plate that was cumbersome to keep in a pocket. The front desk even stated it was best to leave the key with the front desk when out so it is not lost ( it’s $100 to replace the room key if you loose it). A saving grace was it was directly across from a different music venue we went to that night, so it was very convenient for us. Bottom line…it was an interesting experience, but I wouldn’t do it again. The warnings about the noise are there but no one would have expected the actual level and duration of the noise. It was off the scale.
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Date of stay: April 2024
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
Room Tip: Bring quality ear plugs/buds for ANY chance of getting sleep before you have to wake up again.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JC wrote a review Mar 2021
1.0 of 5 bubbles
The Hotel Congress will no longer being doing weddings for 2022 and beyond. We had a signed contract and a paid deposit (November 2020) for our wedding in April 2022, and had the Hotel Congress cancel our wedding this week (On March 10th, 2021). I work in the industry and understand the stress the pandemic has had, however, cancelling all contracted weddings for 2022 (over a year away) and beyond due to the pandemic is unreasonable. I do not believe that they will not have the needed staff to accommodate weddings in 2022, when they are still completing their remaining events in 2021. We chose The Hotel Congress due to is sentimental value to us, as well as the history and feel of the venue, and now we have to completely change our vision with a new venue, while still ensuring we keep the same date as we have already confirmed the florist, photographer, DJ and day-of-coordinator.
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Date of stay: October 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SilverFox925 wrote a review Oct 2023
Los Angeles, California
4.0 of 5 bubbles
This is a historic hotel in an excellent location downtown that has been restored in the fashion of its 1918 founding. If you are not into historic refurbished hotels and want something with modern amenties, TV, elevators, don't come here. I loved it! Having been told the hotel is LOUD, I was prepared to be awake until the music stopped. Frankly, I was bemused by the 'musc' which was not my type of genre. There is a wonderful jazz lounge that plays the music of a real jazz era. There are bars that serve wonderful drinks. The Cafe served awesome food. The comfortable courtyard is where you can enjoy your meals or just the warm days of Tucson. Please do your homework BEFORE visiting the hotel. It is not for everyone. I, for one, will return to this really quirky hotel.
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Date of stay: October 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled with friends
Room Tip: Call and ask for a room away from the music lounges.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SleeplessinSD wrote a review Apr 2024
San Diego, California
2.0 of 5 bubbles
Although the hotel goes out of its way to warn about the noise levels, my husband and I were dumfounded by just how loud it was, even with good earplugs. Until 2 am, sleep was impossible, and the band was sadly not good enough to justify that. This hotel is not inexpensive, but compares so badly to standard roadside motels in so many ways: the dearth of electrical plugs or other ways to recharge devices; the absence of towel racks and other basic amenities -- no refrigerator or coffee making options. No elevator. Add to that the fact that they charge your card for contingencies and then take more than a week to refund the money. Yeah, it's old and historic. But who needs the hassles?
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Date of stay: April 2024
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vikki E asked a question Apr 2024
1 contribution
sunday night karaoke quieter?
Ken S asked a question Dec 2021
Saint David, Arizona1,239 contribution69 helpful votes
How far is the parking area from HC??
Answer from David B
Wimberley, Texas20 contributions
The parking garage is about one block away.
MazzaITFC asked a question Feb 2020
Ipswich, United Kingdom114 contributions33 helpful votes
Which are the quieter rooms? Are Sunday nights less busy ? Many thanks.
Answer from MaynardsTucson
Tucson, Arizona
Thanks for reaching out. We do have some rooms are quieter than others but with being right in the heart of downtown we do tend to be a noisier hotel. We think it's part of the charm! When you book make sure to specify that you would like a quieter room and especially not above the club. We look forward to seeing you soon.
Terry P asked a question Nov 2017
Tucson14 contributions7 helpful votes
how is the restaurant's food?
Answer from Greg B
Florida308 contributions101 helpful votes
The food is amazing. Breakfast or dinner you cannot go wrong. My favorite restaurant downtown.
Dave M wrote a tip May 2024
1 contribution
2.0 of 5 bubbles
"Bring quality ear plugs/buds for ANY chance of getting sleep before you have to wake up again."
Read full review
SilverFox925 wrote a tip Oct 2023
Los Angeles, California290 contributions127 helpful votes
4.0 of 5 bubbles
"Call and ask for a room away from the music lounges."
Read full review
Larry F wrote a tip May 2023
Rio Rico, Arizona51 contributions27 helpful votes
1.0 of 5 bubbles
"Traffic is a nightmare getting here."
Read full review
Gina B wrote a tip Mar 2023
2 contributions
1.0 of 5 bubbles
"Don't do it."
Read full review
Shawn M. wrote a tip Mar 2023
199 contributions10 helpful votes
5.0 of 5 bubbles
"Bands regularly play in their back patio area. Check out the lobby - this is a historic hotel with interesting memorabilia."
Read full review
Not the right property for you?
There are more places to choose from in the Tucson area.
PRICE RANGE
$149 - $171 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
congress hotel tucson
LOCATION
United StatesArizonaTucson
NUMBER OF ROOMS
39
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE HISTORIC HOTEL CONGRESS - Updated 2024

Frequently Asked Questions about The Historic Hotel Congress
Which popular attractions are close to The Historic Hotel Congress?
Nearby attractions include Carnival of Illusion Theater (0.3 miles), Children's Museum Tucson (0.3 miles), and Etherton Gallery (0.1 miles).
What are some of the property amenities at The Historic Hotel Congress?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and meeting rooms.
What food & drink options are available at The Historic Hotel Congress?
Guests can enjoy an on-site restaurant and an outdoor dining area during their stay.
Is parking available at The Historic Hotel Congress?
Yes, a parking garage, paid public parking nearby, and street parking are available to guests.
What are some restaurants close to The Historic Hotel Congress?
Conveniently located restaurants include Cup Cafe, HUB Restaurant & Ice Creamery, and Maynards.
Is The Historic Hotel Congress located near the city center?
Yes, it is 0.3 miles away from the center of Tucson.
Are pets allowed at The Historic Hotel Congress?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Historic Hotel Congress offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at The Historic Hotel Congress?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Historic Hotel Congress?
Many travelers enjoy visiting A Mountain (Sentinel Peak) (1.7 miles), Barrio Historico (0.3 miles), and Pima County Courthouse (0.4 miles).
Does The Historic Hotel Congress have any great views?
Yes, guests often enjoy the city view available here.
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