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BEST WESTERN Royal Sun Inn & Suites

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#17 of 127 Hotels in Tucson
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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BEST WESTERN Royal Sun Inn & Suites
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1,036 Reviews from our TripAdvisor Community

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Showing 998: English reviews
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Madison, Connecticut
Reviewed yesterday NEWvia mobile

This Best Western was clean but could use a lot of updating! Bed comfort average, pillows awful. The one redeeming factor was their free breakfast in the restaurant. Restaurant staff very pleasant and the menu extensive and good.

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Helpful?
Thank KRTRIPSTER
New Jersey
Reviewed 2 days ago NEW

We stayed here six nights. The room was spacious and comfortable, though it would have been nice to have a bath tub and the water pressure was a little slow. I appreciated the openable screened windows. Complimentary breakfast made this good value, and we received two for one drinks coupons each night. The bar is a little dull and dowdy,...

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Helpful?
Thank JanSNJ
AZbwroyalsun, General Manager at BEST WESTERN Royal Sun Inn & Suites, responded to this review

Hi, Thank you for the wonderful review of our hotel regarding your recent stay. We are pleased to hear that you enjoyed your stay and you also liked our recently improved desert landscaping. We will share your comments with our staff & we will continue to work on making the improvements to enhance our guests experience. Sincerely, Neil Shah (GM)

Reviewed 1 week ago

Upon our arrival, the receptionist, Vanessa, was very accommodating and let us check-in after a long day of travel, even though it was before the check-in time. Both years we have stayed here for the Tucson Gem Show which provides a nice place to relax and rest after a long day of shopping. We love the hot, made-to-order breakfast at...

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Helpful?
Thank Jamey K
AZbwroyalsun, General Manager at BEST WESTERN Royal Sun Inn & Suites, responded to this review

Hi Jamey, Thank you for completing the survey regarding your recent stay at the Best Western Royal Sun in Tucson. We know you have many choices & we truly appreciate you choosing to stay with us. We appreciate your compliments & kind words to Vanessa, Nate, Bryan and the rest of our team for creating a great experience for you....

Tucson, Arizona
Reviewed 1 week ago

Cleaning staff stole item during cleaning service. When hotel was confronted they did not offer to reimburse or make us feel they cared. Very disappointing! Will never stay at another BW during future travels.

Review collected in partnership with Best Western
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Helpful?
Thank brendabA4615UY
AZbwroyalsun, General Manager at BEST WESTERN Royal Sun Inn & Suites, responded to this review

Hi Brenda, Please accept our deepest apologies for the lost sweat pants. We will once again check in our lost & found and if anything found we will contact you via a phone call or email. Most of our housekeeping staff has been with us for many years & are very trust worthy. I assure you on their loyalty as...

Westcliffe, Colorado
Reviewed 1 week ago

stayed 3 days for the Gem show. The room was nice size and very clean....the housekeeping was excellent. you could hear the train, so ear plugs were in order. My friend used the pool and said it was awesome! no elevator, though....but Jorge helped us up with bags and cooler. We had a full breakfast every morning in the restaurant...

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Helpful?
1Thank mountainswans
AZbwroyalsun, General Manager at BEST WESTERN Royal Sun Inn & Suites, responded to this review

Hi, Thank you for the wonderful review of our hotel regarding your recent stay with us. We are pleased to hear that you were able to enjoy all the amenities we offer including our free cooked-To-Order breakfast at the royal sun restaurant. We appreciate the business & hope to see you back soon. Sincerely, Neil Shah (GM)

Surrey, Canada
Reviewed 2 weeks ago

Very "motel like". Staff was helpful moving us to an upper room. Location not great as at least a mile to restaurants and even further to downtown. NOISE was bad...they even left earplugs in the room. Would not go back the and in fact we cancelled our second night.

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Helpful?
Thank Diane S
AZbwroyalsun, General Manager at BEST WESTERN Royal Sun Inn & Suites, responded to this review

Hi Diane, Please accept our deepest apologies for not exceeding your expectations. Thank you for sharing the details of your experience. We will continue working on making improvements to enhance our guest's experience. Sincerely, Neil Shah (GM)

Reviewed 3 weeks ago

For a hotel that looks pretty average from the internet it exceeded my expectations on ALL LEVELS. EVERY - SINGLE - MORNING there is a person mopping the outside ground in front of your door and cleaning the windows. You will never find garbage on the grounds either. There are plenty of vending machines around, a gym, a BIG hot...

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Helpful?
2Thank Crissy D
AZbwroyalsun, General Manager at BEST WESTERN Royal Sun Inn & Suites, responded to this review

Hi Crissy, We deeply appreciate your very positive review of our hotel- the Best Western Royal Sun in Tucson. We are very pleased that you got to enjoy many favorite aspects of what we have to offer. It was a pleasure to have you as one of our guests and hope to have the same opportunity often in the future....

Saint Augustine, Florida
Reviewed 3 weeks ago

This is a VERY NICE hotel. The rooms were spacious and very clean. The bed was just how we like it - not soft. But a good nights sleep (even with the ear plugs) did not happen because of the trains which were very close by. The breakfast is served in the restaurant next door - table service only -...

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Helpful?
Thank XNY
AZbwroyalsun, General Manager at BEST WESTERN Royal Sun Inn & Suites, responded to this review

Hi, Thank you for completing the survey regarding your recent stay at the Best Western Royal Sun in Tucson. Your business is very important to us and we value your feedback. We know you have many choices & we truly appreciate you choosing to stay with us. By telling us what you liked about your stay and how we can...

Spokane, Washington
Reviewed 4 weeks ago

I booked this hotel based on its Tripadvisor rating comparing it to the Aloft realizing that it is a 2.5 star property but TA has never steered me wrong. I needed to be near the Uof A and chose this location because the noise concerns raised in the Aloft reviews and the Aloft's ranking on TA as well as the...

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Helpful?
1Thank lovesballet
AZbwroyalsun, General Manager at BEST WESTERN Royal Sun Inn & Suites, responded to this review

Hi, Thank you for taking time to write this review & for sharing the details of your experience. We are sorry to hear that we did not exceed your experience during your recent stay with us. We will share your comments with our team & we will work on making improvements that will enhance our guests experience. We deeply appreciate...

San Francisco Bay Area, Calfornia
Reviewed 4 weeks ago

The facility was well maintained and service efficient. We had an end room and, when things were quiet, we could hear noise from the trains but they did not disrupt our sleep. The highlight for me was the restaurant. We arrived late and it was a convenient option for grabbing a late dinner. The service was very friendly and the...

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Helpful?
Thank Traveller_Taveller
AZbwroyalsun, General Manager at BEST WESTERN Royal Sun Inn & Suites, responded to this review

Hi, Thank you for both your patronage and for posting such generous comments regarding the Best Western Royal Sun in Tucson. We work very hard to ensure that we please wonderful customers like you. Thank you for validating that we are accomplishing that goal. Sincerely, Neil Shah (GM)

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Breakfast included
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Bar/Lounge
  • Hot Tub
  • Pool
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Stay at this full-service, Eco-Friendly Tucson, Arizona hotel located close to the University of Arizona, the Arizona-Sonora Desert Museum and the Old Tucson Studios. Enjoy complimentary COOK-TO-ORDER breakfast each morning at the Royal Sun Restaurant & 2-FOR-1 Drinks at Lounge each evening. The newly renovated Green Certified BEST WESTERN Royal Sun Inn & Suites, located near Interstates 10 and 19 in Tucson, Arizona. We offer convenient access to many key area attractions including college Campuses, 3 Malls, three-Golf Courses and the Tucson International Airport. Enjoy spaciously-appointed guest rooms and suites, including hot tub suites, each complete with wired and wireless high-speed Internet access and 32' LCD HD TV with HBO(R) and DVD player. This full-service hotel also features a relaxing outdoor swimming pool and hot tub, fitness center, business services and meeting facilities. Pets are welcome for a small fee. Guests staying at this Arizona hotel will enjoy being close to the San Xavier Mission, the Sabino Canyon, the Biosphere 2 and the Tubac Artists Colony. Just a short drive away, guests can find the Saguaro National Park, the Kartchner Caverns State Park, historic Tombstone and historic Bisbee. For superior customer service and a convenient location in Tucson, Arizona make a reservation today at the BEST WESTERN Royal Sun Inn & Suites! ... more   less 

Additional Information about BEST WESTERN Royal Sun Inn & Suites

Address: 1015 North Stone Avenue, Tucson, AZ 85705
Location: United States > Arizona > Tucson
Price Range: $88 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Royal Sun Inn & Suites 2.5*
Number of rooms: 79
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Best Western and Priceline so you can book your BEST WESTERN Royal Sun Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Royal Sun Hotel Tucson
Best Western Tucson
Tucson Best Western
Hotel Style:
#5 Green Hotel in Tucson
#15 Business Hotel in Tucson
#18 Family Hotel in Tucson
#18 Romantic Hotel in Tucson
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Royal Sun Inn & Suites staff and other travelers.
13 questions
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El Paso, Texas
over a year ago
over a year ago
Hanalei, Hawaii
1 month ago

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Questions? Get answers from BEST WESTERN Royal Sun Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Some rooms behind the stairs are rather dark”
 of 5 bubbles JanSNJ, 2 days ago | Read review
“no elevator, so stay low”
 of 5 bubbles mountainswans, 1 week ago | Read review
“Dont choose this hotel”
 of 5 bubbles 903DianeS, 2 weeks ago | Read review
“All rooms are laid out pretty well.. the pool is central, there are vending machines dispersed around the property for convenience”
 of 5 bubbles 788crissyd, 3 weeks ago | Read review
“If noise is a concern, ask for a room away from the pool area”
 of 5 bubbles lovesballet, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question