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JW Marriott Tucson Starr Pass Resort & Spa

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3800 W Starr Pass Blvd, Tucson, AZ 85745-5115
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Traveler (1450)
Room & Suite (408)
Pool & Beach (144)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 05/17/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from JW Marriott Tucson Starr Pass Resort & Spa
Updated 05/17/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#26 of 142 hotels in Tucson
Location
4.5
Cleanliness
4.6
Service
4.4
Value
4.0
GreenLeaders Silver level
JW Marriott Tucson Starr Pass Resort & Spa offers uncomplicated relaxation amid the city's most compelling attractions. Hike and bike on spectacular trails of Tuscon, AZ or explore the Arizona-Sonora Desert Museum, Kino Sports complex and Old Tucson Studios. Test your swing on the Arnold Palmer-designed desert golf courses, pamper yourself at our spa or take a dip in our multi-level pool and lazy river. Whatever your reason for visiting, we want to make your stay memorable at JW Marriott Tucson Starr Pass Resort & Spa.
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Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Golf course
Hiking
Babysitting
Valet parking
Paid public parking on-site
Paid wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness classes
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Poolside bar
Bowling offsite
Patio
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Hand massage
Head massage
Manicure
Massage
Pedicure
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Bath / shower
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Great View
Languages Spoken
English, Spanish
Hotel links
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2693Reviews63Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Jonny S wrote a review Sep 18
Luleå, Sweden369 contributions102 helpful votes
Huge hotel, with good standard. Rooms are a bit dated, furniture-wise, but cleaning etc, was good. Only one restaurant open when we were there, which made it sometimes difficult to get dinner in decent time.
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Date of stay: April 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Vicki L wrote a review Aug 2022
Ormond Beach, Florida5 contributions2 helpful votes
Hotel's Favorite
The best aspect of this resort is the staff. Every area of the resort the staff was attentive, personable and committed to their position. We had an excellent experience at the spa with massages and a day at their private cabanas was relaxing and rejuvenating. The poolside service was top notch. Our second day we spent the day at the pools with another private cabana. Again, the staff checked on us frequently and service was exceptional. Our only disappointment was the restaurant Primo was closed for the week and we didn’t get to dine there but room service surprised me with a nice birthday dessert. On the day of checkout we left our rooms but had access to resort amenities for the entire day. Our visit was a wonderful experience, we highly recommend visiting Star Pass Resort and we’ll be back again!
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Date of stay: July 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jeannette S wrote a review Sep 15
Tucson, Arizona1 contribution1 helpful vote
Still closed and no one answers the phone and message does not state restaurant still closed. Marriott staff completely clueless and inform callers restaurant is open for business. Don't bother wasting your time trying to eat at this place. Plenty of other places to eat that are actually open for business. Typical Tucson!
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Jorge Hernandez, Guest Services / Front Office at JW Marriott Tucson Starr Pass Resort & Spa
Responded 1 week ago
Good morning, I am so sorry to hear about your experience! While we try to provide the most up-to-date information to guests calling in about our restaurant hours, we do occasionally have circumstances outside of our control requiring an adjustment to our operations. I sincerely apologize for the inconvenience you experienced, and hope we will be able to host you at a later time.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ike5 wrote a review Sep 5
Hilton, NY13 contributions5 helpful votes
Writing this review to give a shout out to their customer service. Everyone who we encountered during our stay went above and beyond to serve us. A special server by the name of Reyanna who worked at the outdoor bar and restaurant(which overlooked the mountains and Tucson valley) was absolutely super with her service and kindness. She made our stay enjoyable to say the least and that is why we got drinks and food each night with her during our stay. The tequila toast at 5:30 was wonderful also! Highly recommend her service. The Drinks were delicious!!! Stayed here in the off season so not many guests at the time. Only down side was that the hotel rooms are dated. No USB ports and furniture was somewhat rough looking. Nothing that totally ruined our stay. Cleaning service for our room was great. When arriving, even though we were not using valet parking all the attendants were super friendly and helpful also, Thank you. The Lazy River was fun and relaxing also. Thank you Reyanna and to her associates for great Customer Service! Well done.
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Date of stay: September 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Europeaddict wrote a review Sep 3
San Diego, California174 contributions117 helpful votes
I came to this JW to relax for a couple of days between some very long driving trips. The valets were prompt and pleasant. As were the desk clerks. My room was spacious as was the bathroom. It was an older style but it was very clean. This is a big hotel. So happy that there is underground self parking to keep my car out of the sun. The restaurants on site were just fine - really no reason to leave the hotel. Ate by the pool for lunch and then the grill for both dinners. The Italian restaurant was not open till the weekend. My servers were just lovely for all my meals. Especially Isabel for dinner. She was fantastic. Now to the main event - the pool and the lazy river. Such a great feature for this resort. I am looking forward to coming back.
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Date of stay: August 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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vegasmindy wrote a review Aug 2022
Yuma, Arizona56 contributions63 helpful votes
+1
This is definitely not a place for a one night on the fly stay, but if you are here for an event or conference or vacation, it’s an excellent choice. I don’t know if dining prices are up because of overall food prices/inflation, but some of the prices on simple, standard items are pretty outrageous. Overall, the quality of everything was amazing, the bed was comfy and clean, we were able to get clean towels and additional toiletries as needed. All of the staff was lovely and accommodating and I would love to visit again. Highly recommend!
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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GreatTraveltime wrote a review Aug 2022
3676 contributions1285 helpful votes
+1
This was our first stay at the JW Marriott Tucson. Our room was clean with a nice view but had an odd musty smell that took a while to get used to each day. The staff was friendly and the pools were fun both day and night.
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Date of stay: August 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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RobertClouseTravel wrote a review Jul 2022
Nerstrand, Minnesota309 contributions46 helpful votes
+1
Amazing resort with a huge executive suite. 700 staff members to make your stay perfection, multiple bars, restaurants and a golf course. Very central are the pools and they are essential for summer months where temps top 105. Dining at Primos was just excellent and breakfast everyday at Signature was a great buffet experience. Golf included in resort fees. I was taken care of exceptionally well by the front desk staff, there were so many, I did neglect to collect names though.
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Date of stay: July 2022
Value
Location
Service
Trip type: Traveled on business
Room Tip: The best views are on the west side. A room with a balcony facing south in the central section...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Erika S wrote a review Jul 2022
Seattle, Washington117 contributions70 helpful votes
This hotel was a perfect oasis during our time in Tucson. The drive in, hillside filled with gorgeous cactus and resort grounds are all beautiful. The lobby is stunning, and our only wish was that we hadn't come during a cold spell so that we got to spend more time at the pool! We stayed in a 1-bedroom executive suite with our family of 4 and it was the perfect amount of space so that everyone felt they had a little elbow room! The room was bright, clean and outfitted well. We had a great view onto the hillsides and were an easy walk to the resort amenities. We ate breakfast each day at the buffet and the service was great and food offerings were plentiful for our families' tastes. The bar area had great food and cocktails as well. The water stations in the lobby are amazing - loved the jalapeno/pineapple infused water! There is a small, but fun little arcade near the pool that kept my 11 year old happy during the evenings.
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Date of stay: February 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alex B wrote a review Jun 2022
Denver, Colorado8 contributions1 helpful vote
I had a free night certificate, so I decided to spend a night there. The location alone sold me… Cactus-filled hillside with a golf course for a front yard? I had to check it out! Upon arrival, I was welcomed by the perfect air conditioned lobby. Was offered water at the front desk and was invited to a tequila tasting at 5 (who doesn’t like free tequila?), and was offered a free round of 9 holes at one of the courses The room itself was what you would expect at a JW, very nice! I had a couple meals at the Signature Grill, both were reasonable in price and quite tasty. Brenda served my table for both late lunch and breakfast the following morning. She was awesome! The best part by far was the evening cocktails on their patio with the fire pits blazing. One issue was that I didn’t stay longer. Already planning a trip to go back this winter.
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Date of stay: February 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$321 - $489 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jw marriott starr pass hotel tucson, jw marriott starr pass resort and spa, jw marriott tucson, marriott starr pass hotel, marriott tucson, tucson marriott
LOCATION
United StatesArizonaTucson
NUMBER OF ROOMS
575
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Frequently Asked Questions about JW Marriott Tucson Starr Pass Resort & Spa
Which popular attractions are close to JW Marriott Tucson Starr Pass Resort & Spa?
Nearby attractions include Gates Pass (2.8 miles), Fox Theater (4.6 miles), and Arizona Theater Company (4.7 miles).
What are some of the property amenities at JW Marriott Tucson Starr Pass Resort & Spa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at JW Marriott Tucson Starr Pass Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at JW Marriott Tucson Starr Pass Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at JW Marriott Tucson Starr Pass Resort & Spa?
Yes, a parking garage, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to JW Marriott Tucson Starr Pass Resort & Spa?
Conveniently located restaurants include 5 Points Market and Restaurant, Café à La C'Art, and Cup Cafe in Hotel Congress.
Are there opportunities to exercise at JW Marriott Tucson Starr Pass Resort & Spa?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Are any cleaning services offered at JW Marriott Tucson Starr Pass Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does JW Marriott Tucson Starr Pass Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at JW Marriott Tucson Starr Pass Resort & Spa?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to JW Marriott Tucson Starr Pass Resort & Spa?
Many travelers enjoy visiting A Mountain (Sentinel Peak) (3.3 miles), Barrio Historico (4.6 miles), and Pima County Courthouse (4.5 miles).