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JW Marriott Tucson Starr Pass Resort & Spa

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3800 W Starr Pass Blvd, Tucson, AZ 85745-5115
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1304)
Room & Suite (204)
Pool & Beach (120)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from JW Marriott Tucson Starr Pass Resort & Spa
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#21 of 135 hotels in Tucson
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
JW Marriott Tucson Starr Pass Resort & Spa blends seamlessly into its tranquil yet animated mountaintop setting, as natural as the surrounding desert itself. Our resort in downtown Tucson, Arizona merges surpassing luxury and personal service with ample family-friendly recreation, an incredible array of dining options, three nine-hole desert golf courses, entertaining traditions, free Wi-Fi in the lobby and patio, plus supreme indulgences such as our Hashani Spa. Complementing the natural surroundings, our fabulous array of multi-level swimming pools, waterslides, lazy rivers, and dancing fountains are fun for all ages. With spectacular views, exciting activities for the entire family, and a landscape laced with nature trails throughout for hiking and biking, you'll make memories that will last a lifetime. Immerse yourself in our AAA Four-Diamond resort near Old Tucson and the Arizona-Sonora Desert Museum.
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Full view
Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Golf course
Babysitting
Children Activities (Kid / Family Friendly)
Paid public parking on-site
Paid wifi
Hot tub
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Kids club
Kids pool
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Park View
Hotel links
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2,598Reviews58Q+A100Room tips
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Popular mentions
Frogpod wrote a review Nov 26
Colorado Springs, Colorado19 contributions7 helpful votes
JW Marriott is decent hotel. We visited during a quiet time just prior to Thanksgiving weekend. Food and service is not bad. Rooms are clean, furniture is decent. Bedding is clean and comfortable. The lazy river is warm and enjoyable for the children. I wish they had a 5 star restaurant on premise. But there is good local food everywhere, so we didn’t mind
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Date of stay: November 2020Trip type: Traveled with family
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KOONy wrote a review Nov 24
Irving, Texas49 contributions10 helpful votes
We had a wonderful experience and we will be back to take advantage of everything the hotel has to offer without the limitation of COVID 19. The rooms were extremely comfortable and I am glad with paid a little extra for the mountain/golf view. It was not crowded so we were able to enjoy the lazy river pool in the midst of a COVID-19 pandemic. We had all our meals at the hotel and we were not disappointed with our meals. Do note, not all restaurants were open and no room service due to COVID 19 but we knew that prior to our arrival hence no surprises for us. Also service was slightly slow but again expected this since several of their restaurants were closed. We called prior to reserving this hotel to get a better idea what was available. Terry at Signature Grill made our breakfast experience wonderful. Feedback to hotel: shower drain in room 4733 needs to be fixed. But will definitely be back and love our room and will stay there again
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Date of stay: November 2020Trip type: Traveled with family
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BeeLittle wrote a review Nov 21
Downers Grove, Illinois1,616 contributions249 helpful votes
+1
I really enjoyed the location of the hotel; right outside couple of great hiking trails! Rooms were nice - exactly what I have expected; hotel amenities not there which I have also expected due to Covid. Service however was very disappointing like on one really cared... Pools were overcrowded witch I found surprising and unpleasant as the hotel it self was quite empty during dinner and breakfast hours. Are we giving free day passes or something? In witch case if unfair to those spending $300 per nigh.
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Date of stay: September 2020
Service
1 Helpful vote
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Robb T wrote a review Nov 11
Seattle, Washington81 contributions46 helpful votes
This resort is a gorgeous place. Unfortunately due to COVID during the week the only option for dinner is Saluud which is a patio style restaurant with limited indoor seating and more outdoor seating with heaters. It gets freezing cold at night. The menu is very limited. You will be paying for everything here. I didn’t find good value. They charge a resort fee which includes two beverages including wine which was nice. Service at food outlets was slow at times. Seems to be lots of military staying here. The rooms are nice but showing their age as furniture is scratched. Over the weekend they open some more food outlets such as signature grill and Catalina bbq. Staff were friendly and accommodating. The best feature is the tranquil desert landscape and grounds. You will see Road runners which was a treat. Bring your face mask ..the hotel is doing a good job with compliance.
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Date of stay: November 2020
Location
Cleanliness
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Trip type: Traveled on business
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Devin M wrote a review Nov 2
Canoga Park125 contributions34 helpful votes
I have stayed here twice now and I must say it is a great place to stay for both pleasure and business. First it is a short drive outside of Tucson nestled in a notch in the mountains where you have picturesque views of the Saguaro (suh·waa·row) National Park. They observe covid restrictions sensibly requiring Mask when not in the pool or when at the dining table. They have a Starbucks on site with hours from 6am to Noon where can earn stars but not redeem them. But it is a legit full Starbucks. Note, at this time because of Covid the store by Starbucks is closed but if you see something in the window you like you can ask the Starbucks personnel to open it up and you can purchase it there. Of key note this place as 3 pools (well 4 but the Spa pool is closed) and 2 Jacuzzis (well 3 but the Spa one is closed) and a Lazy River (Yes, just 1 of those). The lazy river has a small slide and it is lots of fun. The food is OK. Not great but good and you can order all kinds of food to your Room Door via Door Dash. Saw lots of wildlife while at the hotel or nearby. We saw a family of Javalinas (ha·vuh·lee·nuhz) and Greater Road Runners abound. We didn't rent a cabana at the pool but they are offered. 200 dollars per day for a large cabana with a TV and 100 for one of the smaller ones without TV. If you rent one they provide you with a large ice water container and fruit plate. I will try this on the next trip.
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Date of stay: October 2020
Value
Service
Sleep Quality
3 Helpful votes
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PRICE RANGE
$223 - $547 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jw marriott starr pass hotel tucson, jw marriott starr pass resort and spa, jw marriott tucson, marriott starr pass hotel, marriott tucson, tucson marriott
LOCATION
United StatesArizonaTucson
NUMBER OF ROOMS
575
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Frequently Asked Questions about JW Marriott Tucson Starr Pass Resort & Spa
Which popular attractions are close to JW Marriott Tucson Starr Pass Resort & Spa?
Nearby attractions include Gates Pass (2.9 miles), Fox Theater (4.6 miles), and Arizona Theater Company (4.7 miles).
What are some of the property amenities at JW Marriott Tucson Starr Pass Resort & Spa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at JW Marriott Tucson Starr Pass Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at JW Marriott Tucson Starr Pass Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at JW Marriott Tucson Starr Pass Resort & Spa?
Yes, a parking garage, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to JW Marriott Tucson Starr Pass Resort & Spa?
Conveniently located restaurants include 5 Points Market and Restaurant, Mariscos Chihuahua, and Seis Kitchen.
Are there opportunities to exercise at JW Marriott Tucson Starr Pass Resort & Spa?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Are any cleaning services offered at JW Marriott Tucson Starr Pass Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does JW Marriott Tucson Starr Pass Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to JW Marriott Tucson Starr Pass Resort & Spa?
Many travelers enjoy visiting A Mountain (Sentinel Peak) (3.3 miles), Barrio Historico (4.6 miles), and Pima County Courthouse (4.5 miles).
Does JW Marriott Tucson Starr Pass Resort & Spa have any great views?
Yes, guests often enjoy the mountain view available here.