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JW Marriott Tucson Starr Pass Resort & Spa

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#9 of 129 Hotels in Tucson
Certificate of Excellence
GreenLeadersSilver level
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JW Marriott Tucson Starr Pass Resort & Spa
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1,881 Reviews from our TripAdvisor Community

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Showing 1,854: English reviews
Toronto, Canada
Reviewed 3 days ago NEW

I stay in hotels in Canada, Europe and the United States. I admit readily I am a princess when it comes to hotels (or most things). But my expectations with hotels are really associated with the "brand promise". I don't expect Sheraton's to be Four Seasons in any way shape or form. So I am pretty confused about the JW...

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Helpful?
Thank 66_JAC
Eric M, Manager at JW Marriott Tucson Starr Pass Resort & Spa, responded to this review

Dear 66_JAC, Thank you for such detailed and well presented review. We apologize for the inconvenience you experienced in regards to access to the lap pool. This was something we should have been prepared to handle at your arrival and we are constantly working to tighten up our communications process to better avoid situations such as this. Please continue to...

La Mesa, California
Reviewed 3 days ago NEW

From the moment you arrive until you leave this hotel understands how to take care of their guests. The quality and consistency of high quality service is evident throughout the property. The hotel is beautiful. The grounds and views are spectacular. The staff is well trained and they go over the top to assist you. We were there for 5...

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Helpful?
Thank char7777
Boston, Massachusetts
Reviewed 5 days ago NEWvia mobile

This was a great location for a conference hotel. The service is excellent. The food is outstanding for a conference that needed to serve about 300 people. They set up nice stations, Mexican, Native American and Cowboy. I had to try all 3. Turkey was best I've had in hotel, lollipop lamb was excellent and spoon cornbread was awesome. Nothing...

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Helpful?
Thank Paul B
Tucson
Reviewed 6 days ago NEWvia mobile

The good: the hotel and desert views were amazing. Hotel lobby and rooms was clean and outstanding. For those alone I would have given this review a 5 star easy, but our stay was not enjoyable The bad: first of the parking lot is on the complete opposite side of the hotel and it was a hike to get to....

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Helpful?
Thank Calvin M
Eric M, Manager at JW Marriott Tucson Starr Pass Resort & Spa, responded to this review

Dear Calvin M, Thank you for taking the time to review our resort. I apologize for the frustration and inconvenience you experienced in trying to get additional room keys and we could have handled the situation with more tact. The safety and security of our guests is one of our greatest responsibilities and we are very diligent on following our...

Cabo San Lucas, Mexico
Reviewed 1 week ago

We really enjoyed our stay here. The rooms are great and the location is beautiful. The real stand out is the staff, they were 1st rate. The only negative is the prices. Buffet breakfast $25 each - it's not much better than a $10 Bike rentals - your choice is $50 for 2 hours and $60 per day. In comparison...

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Helpful?
Thank trosefl1
Minneapolis, Minnesota, United States
Reviewed 1 week ago

I always stay here for business, so the cost is never a concern. The common areas are so beautiful and well curated. The staff is great. The rooms and comfortable and updated. The food is great. I recommend taking a hike at the park across the street.

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Helpful?
Thank Brianna D
Reston
Reviewed 1 week ago

They have a fabulous outdoor patio where it is such fun to watch the sunset. You can have drinks or even eat out there. Watch out for bees (when I was there). At sunset at some times of the year they pass out tequila shots and have a ceremony. Nice rooms and I would go back again. Service was very...

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Helpful?
Thank GailCrockett
Madison, Connecticut
Reviewed 1 week ago

Wonderfully majestic setting with mountains surrounding the property! Great lazy river, swimming pool, golf, course, restaurants and I could go on and on. Seating areas with fire pits, large workout room, and Starbucks inside the lower lobby! And the rooms are spacious with great views, multiple TV's and a refrigerator! Impressively, every day at 530pm they share the story of...

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Helpful?
Thank Gator2291
Salt Lake City, Utah
Reviewed 2 weeks ago via mobile

This was our fourth hotel in four nights as we traveled from Phoenix to Tombstone to Bisbee and then to Tucson. It was the perfect place to recharge and enjoy the Tucson desert, wildlife and unique desert plants. The resort is located in the western foothills with a view of Tucson. It is typical of all JW Marriott hotels with...

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Helpful?
Thank hrosencpa
Washington DC, District of Columbia
Reviewed 2 weeks ago

This is a grand resort supreme. The location is magnificent. The public areas are also grand and sweeping. And -- they occasionally have good rates and the government rate is available to government employees. The rooms are nicely designed. It appears that if you get a reduced rate room, you will not have the grand view looking toward Tucson. There...

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Helpful?
Thank QQ1234
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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Catalina Barbeque Co. & Sports Bar
Catalina Barbeque Co. & Sports Bar
Cuisines: American, Bar, Barbecue, Pub
Signature Grill
Signature Grill
Cuisines: American, Southwestern, International
Primo
Primo
Cuisines: Italian, Mediterranean
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
JW Marriott Starr Pass Tucson Resort & Spa blends seamlessly into its tranquil yet animated mountaintop setting, as natural as the surrounding desert itself. Our resort in Tucson merges surpassing luxury and personal service with ample family-friendly recreation, an incredible array of dining options, three nine-hole desert golf courses, entertaining traditions, free Wi-Fi in the lobby and patio, plus supreme indulgences such as our Hashani Spa. Complementing the natural surroundings, our fabulous array of multi-level swimming pools, waterslides, lazy rivers, and dancing fountains are fun for all ages. With spectacular views, exciting activities for the entire family, and a landscape laced with nature trails throughout for hiking and biking, you'll make memories that will last a lifetime. Immerse yourself in our AAA Four-Diamond resort. ... more   less 

Additional Information about JW Marriott Tucson Starr Pass Resort & Spa

Address: 3800 W Starr Pass Blvd, Tucson, AZ 85745-5115
Location: United States > Arizona > Tucson
Price Range: $217 - $431 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Tucson Starr Pass Resort & Spa 4.5*
Number of rooms: 575
Reservation Options:
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Also Known As:
Jw Marriott Starr Pass Resort And Spa
Jw Marriott Starr Pass Hotel Tucson
Jw Marriott Tucson
Marriott Starr Pass Hotel
Marriott Tucson
Tucson Marriott
Hotel Style:
#3 Green Hotel in Tucson
#4 Spa Hotel in Tucson
#4 Business Hotel in Tucson
#4 Top resorts Hotel in Tucson
#5 Family Hotel in Tucson
#6 Luxury Hotel in Tucson
#8 Romantic Hotel in Tucson
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Questions & Answers

Here's what travelers have asked, with answers from JW Marriott Tucson Starr Pass Resort & Spa staff and other travelers.
36 questions
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Phoenix, Arizona
3 months ago
Corona, California
missoula, montana
over a year ago

See all questions (36)

Questions? Get answers from JW Marriott Tucson Starr Pass Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Eastern views are the best. If you self park you want to near the garage.”
 of 5 bubbles trosefl1, 1 week ago | Read review
“Try not to stay on the ground floor. Higher rooms get a balcony with an amazing view.”
 of 5 bubbles BriannaD_13, 1 week ago | Read review
“I loved the first floor because you can sit on the porch and walk to the pool etc... with no stairs!”
 of 5 bubbles Gator2291, 1 week ago | Read review
“View of the city looking east, high up as possible”
 of 5 bubbles QQ1234, 2 weeks ago | Read review
“with sunrise or sunset views”
 of 5 bubbles I659SWlarryl, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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