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JW Marriott Tucson Starr Pass Resort & Spa

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Traveler (996)
Room & Suite (271)
Pool & Beach (97)
Overview
  • Excellent64%
  • Very good23%
  • Average8%
  • Poor3%
  • Terrible2%
Travelers talk about
“lazy river”(350 reviews)
“signature grill”(205 reviews)
“tequila toast”(113 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
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Rooms
Sep 4Sep 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,348)
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2,312 results
Traveler rating
1,453
540
189
75
55
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1,453
540
189
75
55
Show reviews that mention
All reviewslazy riversignature grilltequila toastgolf coursecatalina bbqmorning ritualself parkinghiking trailscity lightsoutdoor patioevery eveningmain poolbeautiful propertyfitness centerdesert museumprimosalud
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1 - 5 of 2,312 reviews
Reviewed yesterday

My second year there for a week long business conference. Trying to stay in shape I was able to use their walkways for exercise and the stairs and stairwells for exercise going to and from workshops. Bell service was wonderful getting in and out. Registration...More

Thank Riverkilt
Reviewed 3 days ago via mobile

We had a water back up in our tub and called the operator to alert them of the issue. Within minutes Sal from engineering showed up to address the problem. He politely apologized, asked if he could enter our room and address and fixed the...More

Thank Garfield C
Reviewed 4 days ago via mobile

Thank you to Joey and Sal for making my room comfortable for during my visit!! You were both extremely professional, knowledgeable and courteous. You fixed the problem immediately! Thank you. Love the property!More

Thank Marla44
Response from TeamMarriott, Manager at JW Marriott Tucson Starr Pass Resort & SpaResponded 3 days ago

Dear Marla44, Thank you for the generous review of our hotel, the JW Marriott Tucson Starr Pass Resort & Spa. We are passionate about crafting enriching experiences with our inspired service and commitment to quality. Joey and Sal will be so delighted to hear your...More

Reviewed 5 days ago via mobile

Had an issue with my room with the door and tv not fully working properly and Sal and Joey came right away to fix broken tv and was fixed within 5 minutes! Then after brought complimentary food and beverages very great hotel!More

Thank Alessandra F
Response from TeamMarriott, Manager at JW Marriott Tucson Starr Pass Resort & SpaResponded 2 days ago

Dear Alessandra F, Thank you for evaluating your recent stay at the JW Marriott Tucson Starr Pass Resort & Spa. It was a pleasure to read your review, especially that our hospitality surpassed your expectations. Our goal is to provide the highest levels of service...More

Reviewed 5 days ago via mobile

Hey I am here at the jw Marriott in Tucson it is a beautiful hotel. The service is unreal I had a problem with my television and sal and joey from engineering came right away and were very helpful and I had the most unbelievable...More

Thank Samuel Elliot H
Response from TeamMarriott, Manager at JW Marriott Tucson Starr Pass Resort & SpaResponded yesterday

Dear Samuel Elliot H, Thank you so much for choosing the JW Marriott Tucson Starr Pass Resort & Spa during your visit to Tucson. We strive to personally craft quality experiences to help you leave richer and with replenished spirits. Your compliments will allow me...More

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Fitness Center with Gym / Workout Room
Spa
Room Service
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Wheelchair access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Center with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Golf course
Heated pool
Outdoor pool
Sauna
Details
Price range
$186 - $448 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Tucson
#4 Top resorts Hotel in Tucson
#4 Family Hotel in Tucson
#4 Business Hotel in Tucson
#5 Spa Hotel in Tucson
#6 Luxury Hotel in Tucson
#8 Romantic Hotel in Tucson
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$186 - $448 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Tucson
#4 Top resorts Hotel in Tucson
#4 Family Hotel in Tucson
#4 Business Hotel in Tucson
#5 Spa Hotel in Tucson
#6 Luxury Hotel in Tucson
#8 Romantic Hotel in Tucson
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (996)
Room & Suite (271)
Pool & Beach (97)
Dining (84)
Amenities (29)
Business Center & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
Lisa H
July 29, 2018|
AnswerShow all 4 answers
Response from TravelGypsyToo | Reviewed this property |
In addition to having laundry service available, the Starr Pass Resort does have an onsite laundry facility available for your use. Ice machines are available on each floor and I would imagine you could request a room near... More
1
Vote
Kimberly M
July 22, 2018|
AnswerShow all 5 answers
Response from Terri R | Reviewed this property |
HI, I think most of the rooms will have a good view. Ours faced the back of the property so we could see the pools, the golf course and in the distance the city. The rooms that face the front of the hotel see the mountains... More
1
Vote
dennis o
April 24, 2018|
AnswerShow all 2 answers
Response from Phil M | Reviewed this property |
There are shuttles, but they are not operated by the hotel.
0
Votes
Room Tips
"The suites with Murphy Beds are wonderful with a dining table. Great for families."
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"Ask for a room away from the ice machine and elevator"
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"All the rooms are good!"
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"Ask for the city view."
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