We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviews free laundry full kitchen grocery store across the street stocked pantry an extended stay hotel stove top desk space nice kitchen laundry room clean hotel only stayed one night home away from home front desk staff large room comfortable bed business center business trip
My pleasant experience began from checking-in with a fantastic manager Xavier, who introduced himself, gave me his business card, gave me a list of nearby place to dine, went through the amenities they offer. I was staying alone for several months and truly made me...More
Response from TucsonCWGM, General Manager at Candlewood Suites TucsonResponded yesterday
Thank you so much for your feedback.
Xavier has certainly been an asset to the Candlewood Suites. I am glad to hear that in the short time he has been here has adopted the Candlewood Suites Mission Statement, which is to make sure...More
We needed to stay near a medical facility and required an accessible room with roll in shower. I only had a week before we needed a room, so it was difficult to find a hotel with a roll in shower available with such short notice....More
Thank Geri N
Response from TucsonCWGM, General Manager at Candlewood Suites TucsonResponded August 29, 2018
Dear Geri N
Thank you so much for the feedback, we really appreciate you letting us know you enjoyed staying with us.We hope everything went well with your visit at the Medical Facility,Please come back and see us anytime.
You have to take your used towels to the desk for new ones ! Reserved room with cc upon arrival was charged $25.00 for other fees ! Find another place to stay! Oh and no housekeeping unless it’s on the scheduled day !!More
Response from TucsonCWGM, General Manager at Candlewood Suites TucsonResponded August 8, 2018
I am so sorry you were disappointed with your stay. The front desk is trained to explain to you that we are an extended stay hotel ,therefore because we respect your privacy we only clean your suite once a week and we do...More
After been informed we never got the room we booked and paid for months in advance I was very upset as I was needing a special room. But the staff called and worked it out for me bringing in a chair and rollaway bed which...More
Response from TucsonCWGM, General Manager at Candlewood Suites TucsonResponded August 2, 2018
Thank you so much for your feedback, it is appreciated. I am so sorry that you did not get the suite that you requested but so glad we were able to meet your needs. That however is not acceptable and not the level...More
4.5 Stars Clean, quiet. Friendly staff, adequately stocked kitchen, comfortable bed. Nice little fitness center and the free washing machines was a nice touch. Will be staying again in August for a week.
Response from TucsonCWGM, General Manager at Candlewood Suites TucsonResponded July 27, 2018
Thank you so much for taking the time to let us about your experience at our Candlewood Suites Tucson.
We love the feedback and hope you will return soon!