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Holiday Inn Express Hotel & Suites Tucson Mall

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Holiday Inn Express Hotel & Suites Tucson Mall
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150 Reviews from our TripAdvisor Community

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Showing 135: English reviews
Las Vegas
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We went to visit family and Tucson and wanted a place that was affordable and clean. That is what we found at this Holiday Inn Express. Everything was clean and accommodating. The room was a great size for our family of five. The fold out couch was a bonus. We took a dip in the pool and even ate at... More 

Helpful?
Thank Adriennelin
Baltimore, Maryland
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family and I stayed here while getting my son set up for his graduate program at University of Arizona. We wanted something halfway between his apartment and the school and this fit the bill perfectly. Although we first had to move rooms due to noisy neighbors, the rest of our 5-day stay was excellent. The location was outstanding, right... More 

Helpful?
Thank ThreeBirds589
Cecilia P, Manager at Holiday Inn Express Hotel & Suites Tucson Mall, responded to this review

Thank you "ThreeBirds589" for your great review. We are very glad you enjoyed your stay with us. Like you mentioned our location is amazing, very close to shopping, restaurants within walking distance. It will be a pleasure to welcome you back soon! Take care! More 

Hoofddorp, The Netherlands
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 20, 2016

A typical Holiday Inn Express hotel. The facilities you might expect. Spacious room, nice lounge. Small swimming pool. Staff is very friendly and helpful. The Arizona mall is nearby and lots of restaurants in the neighbourhood.

Helpful?
Thank JGWesterhuis
Cecilia P, Manager at Holiday Inn Express Hotel & Suites Tucson Mall, responded to this review

Thank you "JGWesterhuis" for your 4 star review! We are very glad you enjoyed our hotel and our great location. Your comments will be share with our staff. We hope to welcome you again very soon! Take care. More 

Scottsdale, Arizona
Level Contributor
36 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed August 14, 2016 via mobile

First and second time I visited the hotel, the front desk was no where to be found. Waited ridiculous amount of time. There was staffing cleaning and NONE of them alerted the front desk people, that customers were waiting. The first visit, the first room smelt like smoke, so I had to go back done and ask for another room... More 

Helpful?
Thank KimK729
Cecilia P, Manager at Holiday Inn Express Hotel & Suites Tucson Mall, responded to this review

Thank you "KimK729" for your review. We want to address a couple of your concerns, we do our best to have rooms ready as quick as possible. I am really sorry you had to go thru these issues while your stay with us. We take your comments very serious, if you could please call me directly at 520.202.5000 to address... More 

Socorro, New Mexico
Level Contributor
56 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed August 1, 2016

Large room. Clean. Fair breakfast buffet. Convenient to Tucson Mall. Good room amenities...microwave, frig, lots of towels. Negatives: our A/C rattled continuously, older hotel, carpets could be cleaner.

Helpful?
Thank amy T
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Tucson Mall, responded to this review

Dear amy T, We welcome feedback especially from our valued guests like you. We are always happy to provide a consistently clean, comfortable and courteous place for our guest to stay. I am happy to hear you liked our clean room, breakfast buffet and convenience location. However, I sincerely apologize for the inconvenience you encountered due to the noisy air... More 

Phoenix, Arizona, United States
Level Contributor
149 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed July 31, 2016 via mobile

I was staying one night in Tucson and chose this Holiday Inn Express due to it being centrally located and having a great nightly rate. It was quiet and clean. There were lots of other guests in the hotel, but the only sounds I heard were from the monsoon storm outside. My room was comfortable and spacious. I would definitely... More 

Helpful?
Thank Mattison P
Cecilia P, Manager at Holiday Inn Express Hotel & Suites Tucson Mall, responded to this review

Thank you "Mattison P" for your wonderful review. We appreciate your stay with us. We are very glad you enjoyed our quiet and clean facility. We would like to welcome you again very soon. Take care! More 

Crawley, United Kingdom
Level Contributor
116 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed July 17, 2016 via mobile

This was a nice hotel in a good location. Situated close to Tuscon Mall, with a number of nearby eateries, this was a great place to stay for a visit to the area. Nice friendly welcome at check-in. Room was like a mini suite, with capsule coffee maker, fridge (containing complimentary water) and microwave. Shower was nice, but the water... More 

Helpful?
Thank djosully
Cecilia P, Manager at Holiday Inn Express Hotel & Suites Tucson Mall, responded to this review

Thank you "djosully" for your great review! We are so happy that you enjoyed our close location to shopping and restaurants within walking distance. Your comments will be share with our staff. We hope that we can welcome you again very soon. Thank you for staying with us. Take care! More 

1 review
1 of 5 stars Reviewed June 23, 2016 via mobile

The front desk staff was very rude and always in a hurry! When I got there I had to switch rooms 3 different times because the AC was not working! The last room I was in had Cheerios all underneath the pull-out couch in on the side of it it also had big long black hairs on the bathroom floor... More 

Helpful?
Thank Sheriah28 K
Cecilia P, Manager at Holiday Inn Express Hotel & Suites Tucson Mall, responded to this review

I would like to thank you for taking a few minutes from your valuable time to let us know your input about your last stay. All of our staff including myself at the Holiday Inn Express – Tucson Mall, take a lot of pride in what we do, and want to express you my embarrassment with your last experience with... More 

Level Contributor
75 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 21, 2016 via mobile

This is a great hotel for the price, in fact one of the best that I have stayed in Tucson for this price range. The front desk staff is wonderful, courteous, attentive and friendly. Kudos to Sven and Tatiana who have customer service down to an art. The location is great, easily accessible and with plenty of parking. The facility... More 

Helpful?
Thank Dr. Reggies W
Cecilia P, Manager at Holiday Inn Express Hotel & Suites Tucson Mall, responded to this review

Thank you "Reggies W" for your wonderful review. We appreciate your stay with us. All of your comments were shared with all of our staff. We love your wonderful description about our hotel, and yes indeed it is a great facility with plenty of space, excellent location and outstanding customer service. We would love to welcome you again very soon.... More 

Selby, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 8, 2016 via mobile

Great hotel near to restaurants and shopping mall, room with jacuzzi was great very clean comfortable hotel no noisy air con all ducted air great even with temperatures of 111, good selection at breakfast and nice pool area.

Helpful?
Thank AndyShips
Cecilia P, Manager at Holiday Inn Express Hotel & Suites Tucson Mall, responded to this review

Thank you "AndyShips" for your awesome review. We appreciate you staying with us. We feel very happy that you enjoyed our hotel. We love keeping our hotel cool for our guests. We hope we can welcome you back very soon! Take care. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Tucson Mall. We are a new, all suites hotel. * 100% Non-smoking * The perfect choice for business or leisure travel; We are conveniently located next to Tucson Mall in North Tucson, as well as the Tucson Heart Hospital, The University Of Arizona, University Medical Center, Rillito Downs, Rillito Sports Park, Foothills Mall, and Grace H. Flandrau Science Center. Experience the incredible beauty and serenity of the area as well as the many attractions that are only minutes away. Enjoy your stay in one of our 105 beautifully appointed suites. Wake up to the smell of coffee and complimentary breakfast bar. Work out in our cardio exercise room or take a plunge in the heated pool. If relaxing is more your style, try lounging on the sun deck or in a warm soothing spa. From the breath taking views to the attentive hotel staff, the Holiday Inn Express Hotel & Suites is the perfect choice in Tucson. Gem and Mineral Show February 2009, Accenture Golf Tournament February 2009, MLB spring Training March 2009. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Tucson Mall

Address: 620 E Wetmore Rd, Tuscon Mall, Tucson, AZ 85705-1740
Location: United States > Arizona > Tucson
Price Range: $96 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Tucson Mall 2.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Tucson Mall
Holiday Inn Express Tucson
Tucson Holiday Inn
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