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Holiday Inn Express Hotel & Suites Tucson Mall

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Holiday Inn Express Hotel & Suites Tucson Mall
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142 Reviews from our TripAdvisor Community

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Showing 129: English reviews
Crawley, United Kingdom
Level Contributor
114 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This was a nice hotel in a good location. Situated close to Tuscon Mall, with a number of nearby eateries, this was a great place to stay for a visit to the area. Nice friendly welcome at check-in. Room was like a mini suite, with capsule coffee maker, fridge (containing complimentary water) and microwave. Shower was nice, but the water... More 

Helpful?
Thank djosully
Cecilia P, Manager at Holiday Inn Express Hotel & Suites Tucson Mall, responded to this review

Thank you "djosully" for your great review! We are so happy that you enjoyed our close location to shopping and restaurants within walking distance. Your comments will be share with our staff. We hope that we can welcome you again very soon. Thank you for staying with us. Take care! More 

1 review
1 of 5 stars Reviewed June 23, 2016 via mobile

The front desk staff was very rude and always in a hurry! When I got there I had to switch rooms 3 different times because the AC was not working! The last room I was in had Cheerios all underneath the pull-out couch in on the side of it it also had big long black hairs on the bathroom floor... More 

Helpful?
Thank Sheriah28 K
Cecilia P, Manager at Holiday Inn Express Hotel & Suites Tucson Mall, responded to this review

I would like to thank you for taking a few minutes from your valuable time to let us know your input about your last stay. All of our staff including myself at the Holiday Inn Express – Tucson Mall, take a lot of pride in what we do, and want to express you my embarrassment with your last experience with... More 

Level Contributor
72 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 21, 2016 via mobile

This is a great hotel for the price, in fact one of the best that I have stayed in Tucson for this price range. The front desk staff is wonderful, courteous, attentive and friendly. Kudos to Sven and Tatiana who have customer service down to an art. The location is great, easily accessible and with plenty of parking. The facility... More 

Helpful?
Thank Dr. Reggies W
Cecilia P, Manager at Holiday Inn Express Hotel & Suites Tucson Mall, responded to this review

Thank you "Reggies W" for your wonderful review. We appreciate your stay with us. All of your comments were shared with all of our staff. We love your wonderful description about our hotel, and yes indeed it is a great facility with plenty of space, excellent location and outstanding customer service. We would love to welcome you again very soon.... More 

Selby, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 8, 2016 via mobile

Great hotel near to restaurants and shopping mall, room with jacuzzi was great very clean comfortable hotel no noisy air con all ducted air great even with temperatures of 111, good selection at breakfast and nice pool area.

Helpful?
Thank AndyShips
Cecilia P, Manager at Holiday Inn Express Hotel & Suites Tucson Mall, responded to this review

Thank you "AndyShips" for your awesome review. We appreciate you staying with us. We feel very happy that you enjoyed our hotel. We love keeping our hotel cool for our guests. We hope we can welcome you back very soon! Take care. More 

Ruidoso, New Mexico
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 22, 2016

Very nice Holiday Inn Express right in the heart of Tucson. Walk to the mall and many other locations. Great breakfast and the staff is so pleasant. Room was spotless. I will stay there again! If you like to walk for exercise there are sidewalks and I was able to take a long walk.

Helpful?
Thank Suzanne K
Cecilia P, Manager at Holiday Inn Express Hotel & Suites Tucson Mall, responded to this review

Thank you "SuzanneK" for your wonderful review. We appreciate your stay with us and we love that you loved our location and our hotel. We hope that we can welcome you again soon. Take care. More 

Loveland, Ohio
Level Contributor
75 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed May 18, 2016

We visited Tucson to hike in some of the beautiful parks, and this hotel was very conveniently located. The hotel is also just up the street from a nice mall, if you need or want to do any shopping. There are plenty of restaurants around also. The room was very quiet and comfortable, and the breakfasts were the usual Holiday... More 

Helpful?
Thank SuzieQLoveland
Cecilia P, Manager at Holiday Inn Express Hotel & Suites Tucson Mall, responded to this review

Thank you "SuzieQLoveland" for your wonderful review. We appreciate you staying with us at the Holiday Inn Express Tucson Mall. We are very happy that you enjoyed your stay and our wonderful location surrounded by plenty of restaurants and shopping. We hope to see you very again very soon. Take care. More 

Temecula, ca
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 2, 2016 via mobile

We were in Tuscon for the weekend for a Celebration. Check in was easy. Our king bed room was spacious and clean with a pull out sofa. There is a microwave and refrigerator in the room which was nice. The TV sound seemed to be set to only be turned up to a certain level. It was a little hard... More 

Helpful?
Thank lisalu32
Cecilia P, Manager at Holiday Inn Express Hotel & Suites Tucson Mall, responded to this review

Thank you "Lisalu32" for your wonderful review. We are very happy that you had a great stay with us. Thank you for staying with us. We would like to welcome you again soon. Take care! More 

Globe
Level Contributor
73 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed April 30, 2016

This is a very nicely done Holiday Inn Express. Nicely decorated, good and ample breakfast. Nice clean rooms and close to the Tucson Mall. The beds were extremely firm (ok they were hard) and made for a very uncomfortable night's rest. The laundry room door, located just off the lobby was always open every time we passed by with the... More 

Helpful?
Thank RebeccaGlobe
Cecilia P, Manager at Holiday Inn Express Hotel & Suites Tucson Mall, responded to this review

Thank you "RebeccaGlobe" for your recent stay with us and for taking the time to write your review about our hotel. We really appreciate your comments because this helps us improve our property. We are committed to investing in some upgrades to the property and that includes our mattresses. This means very soon we will have new mattresses, so hopefully... More 

Laurel, Maryland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 29, 2016 via mobile

We found our room clean but customer service was not great (that said it wasn't bad either). When we arrived the only person at the front desk was on the phone but did not acknowledge us. When her call was over she went into the office and finally spoke to us when she returned to the front desk. Just a... More 

Helpful?
Thank libby_march
Cecilia P, Manager at Holiday Inn Express Hotel & Suites Tucson Mall, responded to this review

We would like to thank you "libby_march" for taking a few minutes from your valuable time to let us know your input about your last stay. All of our staff including myself at the Holiday Inn Express Tucson Mall, take a lot of pride in what we do, and want to express you my embarrassment with your last experience with... More 

Bangalore
Level Contributor
112 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed April 23, 2016

The hotel is located close to shopping and restaurants - less than 5 minutes drive to these options. The rooms are adequately appointed and were clean as was the bathroom. The breakfast spread was adequate for the business traveller. Sleep quality was good. Staff attitude was very poor. I noticed this both when I checked in and checked out. The... More 

Helpful?
Thank Ram368
Cecilia P, Manager at Holiday Inn Express Hotel & Suites Tucson Mall, responded to this review

Dear "Ram368" We would like to thank you for reaching out to us regarding your recent stay. We here at the Holiday Inn (Tucson Mall) endeavor every day to make our guests feel as welcome and comfortable as possible. That being said, we sincerely apologize for the problems you encountered during your recent stay with us. We had been in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Tucson Mall. We are a new, all suites hotel. * 100% Non-smoking * The perfect choice for business or leisure travel; We are conveniently located next to Tucson Mall in North Tucson, as well as the Tucson Heart Hospital, The University Of Arizona, University Medical Center, Rillito Downs, Rillito Sports Park, Foothills Mall, and Grace H. Flandrau Science Center. Experience the incredible beauty and serenity of the area as well as the many attractions that are only minutes away. Enjoy your stay in one of our 105 beautifully appointed suites. Wake up to the smell of coffee and complimentary breakfast bar. Work out in our cardio exercise room or take a plunge in the heated pool. If relaxing is more your style, try lounging on the sun deck or in a warm soothing spa. From the breath taking views to the attentive hotel staff, the Holiday Inn Express Hotel & Suites is the perfect choice in Tucson. Gem and Mineral Show February 2009, Accenture Golf Tournament February 2009, MLB spring Training March 2009. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Tucson Mall

Address: 620 E Wetmore Rd, Tuscon Mall, Tucson, AZ 85705-1740
Location: United States > Arizona > Tucson
Price Range: $92 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Tucson Mall 2.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Tucson Mall
Holiday Inn Express Tucson
Tucson Holiday Inn
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