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Comfort Inn & Suites

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Comfort Inn & Suites
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78 Reviews from our TripAdvisor Community

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Showing 77: English reviews
Palm Springs, California
1 review
1 of 5 bubbles Reviewed 4 weeks ago

This was an awful stay. I could not connect with WIFI. When I alerted the manager to this situation I was given a number for tech support. After waiting two hours, I called down to the manager again. First I was told that if I need WIFI, I could check out and find another hotel. This was not an option... More 

Thank scanmod1950
Sagui B, Front Desk Agent at Comfort Inn & Suites, responded to this review

I would like to apologize for the inconvenience you had at our hotel. We strive to make every guest stay a great one and we did not achieve that with you. We have a 3rd party that takes care of our Internet Support so any feed back regarding issues they did not resolve is unfortunate to hear. I have passed... More 

2 reviews
5 of 5 bubbles Reviewed July 31, 2016

I had a great experience at the hotel, the front desk attendant Len was very helpful and polite. The rooms were nice and clean and had a great nights sleep. The breakfast was good. I believe great customer service goes a long way when choosing a hotel and this place had it and will definitely stop again if traveling that... More 

Thank Richard C
Sagui B, Aileen - Front Desk at Comfort Inn & Suites, responded to this review

Thank you for your comments regarding your stay. We will be sure to pass along your comments to the rest of the staff. We agree Customer Service does go along way, sometimes all you need is a smile. Especially being on the road sometimes for very long distance. We look forward to seeing you again. More 

Lake Saint Louis, Missouri
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed July 22, 2016 via mobile

Do not bother, I am a Choice Member and this is the most disappointing hotel I have been to. We have stayed at other Comfort Inns, this was not very impressive. When we arrived we were handed a bottle of water with a big attached holding a KitKat (miniature one) and was this our happy hour. No conditioner, just shampoo.... More 

Thank David B
Sagui B, Aileen- Front Desk at Comfort Inn & Suites, responded to this review

Hello and Good day sir. I would like to start out by saying thank you for being a loyal customer to Choice Hotels. Sorry to hear you were not happy with our accommodations, we like to give out at check in to our members a bottle of water with a candy as to show appreciation for being a member. As... More 

Travelers are raving about these Tucson hotels

Jurupa Valley, California
Level Contributor
69 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed May 18, 2016 via mobile

Hotel was nice for the price. Free breakfast was ok, could have been better. The rooms were clean. Close to a few restaurants and the Tucson airport. Not much parking in front of hotel. Had to park in the back. But overall it😊 was nice and comforting.

Thank Karen S
Sagui B, Front Desk at Comfort Inn & Suites, responded to this review

Thank you for your comments regarding your stay. Glad to hear you enjoyed our Free Full Hot Breakfast. We do have a very big parking lot that wraps around the hotel and it is first come first serve. Thank you again for your kind comments. More 

San Diego, California
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed March 26, 2016 via mobile

The reservationist was AWESOME. She totally hooked me up with a good deal with their membership to Choice Hotels. When we arrived, the front desk person was very nice and we got complimentary water bottles and little candies attached which the kids loved. Our room was nice (on the top floor of 3 floors) and it was great because you... More 

Thank EastWestX
Sagui B, Aileen- Front desk at Comfort Inn & Suites, responded to this review

Thank you for your comments regarding your stay. We will pass along your comments regarding the eggs to our breakfast attendant. Our breakfast is up to standards according to Choice hotels. Regarding the smell of the city sorry we don't control that. The train tracks have been there for a very long time and unfortunately we can't move them. Hopefully... More 

Raleigh, North Carolina
Level Contributor
59 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed March 18, 2016

Very nice hotel! Staff helpful & friendly, clean, comfortable, quiet, nice view. Breakfast typical Choice fare which was good--waffles, eggs, sausage, gravy, yogurt, fresh fruit, pastries. We ended up with a handicap room (we didn't need one) which was fine, except missed having a counter in the bathroom or a shower bow-out--our only complaints. TV was good as was WiFi:)... More 

1 Thank Brenda1327
Sagui B, Front Desk at Comfort Inn & Suites, responded to this review

Thank you for your comments regarding your stay. We enjoy having you stay with us. Your comments will be passed along to the rest of staff. Since we were booked at 100% if your reservation came to us as a handicapped we had to honor what your reservation was. Glad to hear you enjoyed your stay despite the handicapped room. More 

Level Contributor
296 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 bubbles Reviewed February 4, 2016 via mobile

Have stayed at this hotel on a number of occasions over the years, and it is always a pleasure. Very attractive rooms with comfortable beds. Housekeeping is first-rate. The usual hot breakfast is served complimentary every morning. Very nice outdoor pool jacuzzi, business center and fitness center. Lots of convenient off street parking. Adjacent to several restaurant options. Easy access... More 

Thank Daryl H
Sagui B, Front Desk Staff at Comfort Inn & Suites, responded to this review

Thank you for your comments regarding your stay. So glad to hear that you enjoyed the amenities we offer here at the Comfort Inn & Suites. We will pass along your comment to the rest of the staff. More 

Wallowa, Oregon, USA
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed January 7, 2016

The price was a little steep, but then the room was a suite, more than just a room with a bed. The worst part, for men, is the shallow toilet which was shocking to sit on with a sudden dunk into the water, if you know what I mean. My computer was hammered with phishing and bad website invasions, so... More 

Thank Bwiz
Sagui B, Aileen- front desk at Comfort Inn & Suites, responded to this review

Thank you for your comments regarding your stay. We will let our tech guy no about the internet but we have upgraded that since your stay. Hope your enjoyed your stay in Tucson, Az More 

New York City, New York
Level Contributor
375 reviews
235 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
5 of 5 bubbles Reviewed October 22, 2015

One of my favorite places to stay in Tucson. Clean, modern, well-maintained Hotel on the northwest edge of Tucson, right off I-10 East. Plenty of food and shopping within very short walk. My King Suite was pretty good sized, partial room divider separated living room and sleeping areas. Very large new TV with many good channels and great picture. Great... More 

Thank William J
Yucca Valley, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed October 12, 2015

Checked in and attendant was rude. Beds were comfortable and breakfast was good Reported toilet wouldn't stop running. Told it would be fixed the next day. By morning sink was leaking underneath so added that to list. Coffee maker had not been emptied. Made us wonder if they had cleaned. Asked for bottle of water, was told they were out.... More 

2 Thank Donna G
Questions? Get answers from hotel staff and past guests. Ask a question

38 photos of this hotel

Management photos: Courtesy of the property manager

All Management Photos (38)
Hotel & Grounds (7)
Pool/Beach Area (3)
Room/Suite (2)
Other (26)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Comfort Inn® and Suites in Tucson, Arizona. Come explore the wild west of Arizona with the many sites to see around this hotel. Within easy distance of this hotel is the Old Tucson Studios where many of your favorite western movies were filmed. Step back in time when Spain ruled Arizona in the Mission San Xavier. See what daily life was for a missionary in this 17th century church. Wonders of the Sonora Desert are minutes away from this Comfort Inn with attractions like Saguaro National Park and the Arizona Sonora Desert Museum. See one of the largest non-government funded air fields in the world at the Pima Air and Space Museum. 300 of the most historically significant planes are stored here for audiences to enjoy. While staying at this Comfort Inn and Suites, the following amenities are provided for your convenience:Free hot breakfast.Free high-speed wireless Internet access.Free weekly newspaper.Outdoor seasonal pool and hot tub.For business travelers, a computer with Internet access is available in our lobby as well as fax and copy services. Free local calls and a state-of-the-art exercise room are open to all guests.All of our premium rooms include a flat-screen plasma television with cable/satellite services, pillow top mattresses, microwave and refrigerator. Connecting rooms and sofa beds are available in some rooms. This hotel has a non-smoking premise. Whether staying at this Tucson hotel for business or pleasure, our close location to area attractions and quality staff makes the Comfort Inn and Suites your perfect stay. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 8425 N Cracker Barrel Rd, Tucson, AZ 85743-8582
Location: United States > Arizona > Tucson
Price Range: $87 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn & Suites 2*
Number of rooms: 65
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Hotwire, Choice Hotels, Priceline, Travelocity, Odigeo and Hotels.com so you can book your Comfort Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marana Best Western
Best Western Marana
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