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Sheraton Tucson Hotel and Suites

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Sheraton Tucson Hotel and Suites
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531 Reviews from our TripAdvisor Community

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Showing 518: English reviews
demaileron
Level Contributor
209 reviews
143 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Great Sheridan with wonderful pool area and Starwood Lounge (nice lounge attendant). Open, courtyard-style layout with great rooms. Decent parking lot, many eating options and a full-scale supermarket nearby.

Helpful?
Thank Joe R
Hurricane, WV
Level Contributor
36 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

They are working on this hotel so it will get better. Right now it is pretty dated. The food at the restaurant is not great. It says it is award winning but I doubt that is very recent. Bar service is great.

Helpful?
Thank jaydewhurst
Kailua-Kona, Hawaii
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This room was beyond tired, it was exhausted! Stains all over the furniture, carpet. The carpet between the bedroom and the shower was so worn that the tack strip was showing. Teeny tiny bathrooms. They do have signs up saying that they are remodeling, when I was there I saw where they were remodeling, but heard no noise of it... More 

Helpful?
Thank Shannon L
Misawa, Japan
Level Contributor
84 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

The only reason I am giving this hotel 2 stars instead of one is because of the manager. She was kind and friendly although I was totally unhappy with this hotel. The lobby is nice and updated which gives a misleading idea for the rest of the hotel. Check in was smooth, acknowledged my Starwood membership and was given my... More 

Helpful?
1 Thank Shante' A

Travelers are raving about these Tucson hotels

1 review
1 of 5 stars Reviewed 3 weeks ago

I asked why they didn't notice me in advance. They said they don't have my phone number. They arranged me to a far worse hotel with expensive charge. I called the customer service and they finally waived the fee. I was very disappointed with their service and will not recommend this hotel.

Helpful?
Thank Junwen W
TOMS RIVER
Level Contributor
315 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Attended a seminar last week at this location with a large group of people. My check in went smooth and professional. The check in area was nice and up to date with a very friendly and courteous staff. After receiving my room key, I walked to my room and found the room to be large and convenient in size, but... More 

Helpful?
Thank ROB A
Level Contributor
92 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Decent rooms with small patio and pool was nice as well. However there was no outdoor bar by the pool so you had to walk in (right off the pool is the bar) however if you don't have shoes on even if you are in swim attire they will refuse service. But also refuse service to anyone on the pool... More 

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Thank dairyberrys
Orange County, CA
Level Contributor
64 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Some family met up at this location. I did not choose the hotel, but was pleasantlysurprised by the rooms - modernized and comfortable. The bathroom is a little tight. Not enough soundproofing, so bring your earplugs. The rooms open up to a large courtyard and pool area. Bar/Restaurant servicing that area was good with helpful staff. Did not love the... More 

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Thank kcollett67
Bellingham, Washington
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Probably the single worst hotel experience we have ever had. The lobby was nice...then we went to our rooms.Dirty carpet, broken light fixtures, garbage in garbage can, bad a/c, dirty sheets, bloody mattress. The restaurant was as bad. Rude manager who has no business being in the hospitality field. Absolutely horrible food. Overpriced with poor quality and execution. Stinky lobby... More 

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2 Thank Elena39
Tucson, Arizona
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed August 17, 2016

The property is one of the oldest resorts in Tucson but centrally located right next to Tucson Medical Center. Suites are large but all open onto outside breezeways that can be noisy with luggage carts and loud families. The hotel is starting a renovation that will proceed into their busy winter months. Room service was quick and efficient. Housekeeping are... More 

Helpful?
2 Thank TacitApproval
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Tucson Hotel & Suites encompasses the intimacy of a boutique hotel with fun feel of an urban retreat. Take comfort in our Sheraton Sweet Sleeper Bed, enjoy a delectable meal at Fire+Spice, and take in the breathtaking views of the nearby mountains. Sheraton Tucson Hotel & Suites' central location gives you easy access to surrounding businesses, cultural and recreational attractions. ... more   less 

Additional Information about Sheraton Tucson Hotel and Suites

Address: 5151 E Grant Rd, Tucson, AZ 85712-2116
Location: United States > Arizona > Tucson
Price Range: $87 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Tucson Hotel and Suites 3.5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Sheraton Tucson Hotel Tucson
Tucson Sheraton
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