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Hotel Tucson City Center

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#114 of 130 Hotels in Tucson
GreenLeadersBronze level
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Hotel Tucson City Center
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31 Reviews from our TripAdvisor Community

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Showing 29: English reviews
Colton, California
Level Contributor
67 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Honestly the part of the hotel was I stayed in was in dire need of plumbing upgrades. Would I say here again? Probably as I'm not a picky person as long as the room is clean and I have a working bath room. The staff were friendly and very helpful. The breakfast was free and eatable. If you are that... More 

Helpful?
Thank BEN M
Bisbee, Arizona
Level Contributor
8 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

We have stayed here many times, and the pool, the outdoor jacuzzi, the grassy areas with big old trees have remained the same beautiful place. But the rooms are sub-par: stained carpet, torn curtains, shabby sofa bed, leaky kitchette faucet, broken shower nozzle, no hot shower/bath water, no plug for the bathtub, cockroach(es) in the kitchen area, bedbugs (dead&alive) in... More 

Helpful?
Thank skorton1
Maria B, Front Office Manager at Hotel Tucson City Center, responded to this review

Thank you for your feed back, we are committed to bringing this beautiful property up to it's full potential. While some of the rooms in their current condition show the age of the property we try our very best to address any issues that occur in a timely fashion. We are undergoing a renovation which includes the common areas and... More 

Travelers are raving about these Tucson hotels

1 review
1 of 5 stars Reviewed July 8, 2016

Got here in 109 degrees no air on in the room. Run down very old rooms. Had the air running for an hour now and still sitting here sweating! We were told they don't turn air on for guests! We will NEVER stay here again!

Helpful?
Thank Linda B
1 review
1 of 5 stars Reviewed July 5, 2016

I have to say I NEVER have left a bad review about anything. Hotel Tucson, is under renovation. I will give them that. I have an Expedia account and tried to book our room ( Right across the freeway from A mountain) To my disappointment the hotel was totally sold out, yeah right, I called the hotel and they had... More 

Helpful?
Thank Tonya S
A TripAdvisor Member
1 of 5 stars Reviewed June 30, 2016 via mobile

Really bad experience here. We have stayed at this hotel in the past and this will be our last time. We got to the hotel at 8pm. We had to be up early the next day so we wanted to get in right away. The first room was the wrong size. The next room we were given was dirty, chicken... More 

Helpful?
Thank A TripAdvisor Member
Tucson, Arizona, Usa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 25, 2016

So, we booked the hotel because of prior Good experiences here. This time around the visit was simply average. We had the Presidential suite and it included a jacuzzi. This was the big reason for the selection. We arrived at 3pm for check in. The staff was great. The room was lacking. Jacuzzi, 50% of the controls and jets did... More 

Helpful?
Thank Steven M
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed June 16, 2016 via mobile

Hotel Tucson is great!!! I chose Hotel Tucson because it was located near my office in downtown, the price was right, and they even included a discount. I stayed at the hotel for two months and the accommodations and staff were really great!!! The staff was wonderful: Zayit suggested a room with a kitchenette which made things a lot easier... More 

Helpful?
Thank Carlos M
Douglas, Arizona
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 8, 2016

I hate to give this place such a low star count. I have been staying here for years, and they even were the official hotel for my wedding. There was a definite slip now rhat they are no longer an Inn Suites. My room had carpet coming up, exposed wires, a non-functional thermostat which had no cover exposing the mercuey... More 

Helpful?
Thank Matt K
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 5, 2016 via mobile

I have to share with you all the horrific and disappointing experience I had, at the Hotel Tucson City Center this past Saturday. I urge anyone to avoid this place at all cost. I checked into my room around 2:00pm on Saturday 4/30/16 and the room was a handicap room as one of us had limited mobility (with a disabled... More 

Helpful?
2 Thank Katrina G
Burns Lake, Canada
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 1, 2016

I don't normally give negative reviews but I'm sorry to say this place deserves it. Our art group booked this hotel more than a year ago, then it changed hands. When the new staff were contacted just prior to our arrival, we were assured that our contact with them would be honored. That was April 6/16 I was the first... More 

Helpful?
2 Thank Lorna H
Questions? Get answers from hotel staff and past guests. Ask a question

37 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Perfect for business and leisure travel, we set a new standard among Tucson hotels for suite accommodations, free amenities and superior service in the Downtown Tucson/Presidio Art District with beautiful mountain views. Enjoy nearby UA, Convention Center, Medical Center, golf courses, dining, spectacular shopping and exciting sports events around the Tucson area. Suite Luxury for Less with Cloud 9 Beds & Bedding and Free: Hot Full Breakfast, WiFi & more! ... more   less 

Additional Information about Hotel Tucson City Center

Address: 475 N Granada Ave, Tucson, AZ 85701-8213
Location: United States > Arizona > Tucson > El Presidio
Price Range: $87 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Tucson City Center 2*
Number of rooms: 267
Reservation Options:
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Also Known As:
Hotel Tucson City Center Tucson
Hotel Style:
#13 Green Hotel in Tucson
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