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Room & Suite (81)
Pool & Beach (46)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Casino Del Sol
More questions?
Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#18 of 138 hotels in Tucson
Location
Cleanliness
Service
Value
Travelers' Choice
Casino Del Sol, Spa and Conference Center is a Forbes Travel Guide Four-Star Resort and a Four-Diamond Triple AAA resort nestled in the secluded mesquites of the high desert; and just 15 minutes from Tucson International Airport and downtown Tucson. Includes: *Hiapsi Spa and Fitness Center, *Prema Lobby Lounge, *Festa International Buffet,*PY Steakhouse, *Ume Asian Cuisine Sushi Restaurant, *Expansive pool area featuring the Oasis Pool Bar, *High Limit Lounge, *Covered parking garage, *Various other restaurants.
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Room & Suite (81)81
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Golf course
Business Center with Internet Access
Valet parking
Wifi
Hot tub
Outdoor pool
Heated pool
Sauna
Coffee shop
Restaurant
Breakfast available
Happy hour
Outdoor dining area
Wine / champagne
Vending machine
Poolside bar
Evening entertainment
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Massage
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
ATM on site
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Walk-in shower
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Modern
Languages Spoken
Spanish
Location
Full view
51Somewhat walkable
Grade: 51 out of 100
46Restaurantswithin 5 miles
9Attractionswithin 5 miles
Contact
5655 W Valencia Rd, Tucson, AZ 85757-9714
Getting there
Rental CarsSee rental cars from $19/day
1,258Reviews22Q+A100Room tips
Reviews
Traveler rating
- 812
- 277
- 80
- 42
- 47
Time of year
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Popular mentions
If I wanted to watch CNN news I would have stayed at home! I was playing one of the table games and they had it on the tv right above. I asked the pit boss to change the channel, she didn’t. I told her I come to the casino to escape and relax. I don’t care if there is an in going impeachment of the president! Give us a break already! Geez!
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Date of stay: January 2021Trip type: Traveled on business
Helpful
Terrible service, after a 5 hour plane ride and checking in at 11:00 PM I had the Manager on Duty (Amanda) for the hotel tell me If I didn't like their policies I could find a different hotel to stay at! Seriously? What language and or service is that for a manager to tell a customer. The rudeness continued. The amount of security was more then I've noticed in any other establishment and it took me just a short time to understand that it wasn't because of the casino it was strictly to "catch" a person with their mask down below the nose or didn't put it back on quick enough after a meal. Casino Del Sol you won't get any more money from me and I advise any other person not to expect any service except rudeness from this hotel/casino. Inconvenience of Logistics' is another subject in it self.…
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Date of stay: November 2020
Value
Rooms
Service
Room Tip: don't stay here
See more room tips
Helpful
Response from Jacqueline M, Guest Services / Front Office at Casino Del Sol
Responded yesterday
Dear 357hip, We certainly appreciate your feedback and will certainly use your details to help us improve. Respectfully, Jacqueline Guest Services Manager Casino Del Sol
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My sisters & I visited down in Tucson with a couple cousins just for an overnight stay & we really enjoyed our stay at Casino Del Sol... we stayed at the Estrella side which is a part of the larger Casino/hotel/resort. Rooms were beautiful and clean with coffee makers and refrigerators in each of our rooms. Beds were super comfy with loads of pillows! Plenty of towels also. The security was nice as well with no one but guests getting into the hotel area... they also took temperatures of every person coming in the door which, during this pandemic makes guests feel more confident that it’s a safe place to visit. Everyone is required to wear a mask at all times inside the hotels/gaming area. There were lots of options inside the casino to eat and of course lots of gaming going on... really anything you wanted to do, tables, cards or slots- even a big bingo room. We stuck to the slot area and there was plenty of staff cleaning and sanitizing the areas along with servers delivering drinks when needed. We ate at the Italian place & it was delicious. Service was great! We also ate at their 24 hour coffee shop and again enjoyed our meal options. We will definitely visit this place again when we want to stay local but feel like we are out of town... …
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Date of stay: October 2020Trip type: Traveled with family
Helpful
Response from Jacqueline M, Guest Services / Front Office at Casino Del Sol
Responded Oct 28, 2020
Dear azraine, Thank you for your wonderful review and rating. I am glad to read you and your family enjoyed your time with us. It makes us very proud. We hope you choose us on the next staycation. All the best, Jacqueline Guest Services Manager Casino Del Sol
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The spa and pools are closed, which is not at all easy to tell by looking at their website. I phoned the spa to book an appointment in advance of our arrival, and though I only go voicemail, there was nothing that indicated the spa wasn't open. Those two features were half the reason we chose this location. The casino was interesting because everyone was wearing a mask, and there was extra security to enforce it, but the machines weren't cleaned between users, so I'm not sure how valuable enforcing masks are when germs are all over hands, etc. The staff were generally fine, but the signage was poor, and staff seemed annoyed to answer questions. For example, the middle bar area was designated as a smoking area, and you could sit at a fully stocked bar that appeared to be open. It wasn't. Staff would come and get drinks from it, but when you went to the bar to order, they would growlingly say that you had to go to another area. I get that it's annoying to get asked the same question over and over again, but maybe that means you should put up a sign! They also require hotel guests to wear cheesy plastic wrist bands so non-guests don't go up into the hotel. It makes it feel like you're at a frat party rather than a resort, because they're cheap and uncomfortable. Also, different staff didn't seem to understand how they worked. One told us the color changed every day, so we could take it off before bed and get a new one with the new color in the morning. Then someone else said it's the same color and shouldn't be removed. Then someone else said we would be charged if we needed to get one replaced more than once during a stay. Give it a pass until everything is open and business is back to normal.…
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Date of stay: August 2020
Value
Rooms
Service
3 Helpful votes
Helpful
Response from Jacqueline M, Guest Services / Front Office at Casino Del Sol
Responded Sep 30, 2020
Dear Jamie S. Thank you for your rating and feedback. I will certainly use the information and details you have provided to help improve our overall guest experience. We hope to fully reopen as soon as possible. Respectfully, Jacqueline Guest Services Manager Casino Del Sol
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My husband and I finally decided that it was time to get out and try to have some fun. With the heat, outside really wasn’t an option for us. We thought we would give the casino a try. We walked in to find a temperature checkpoint for anyone entering the building and machines spaced. Literally they have spaced every machine, added shields in between machines, taken a ballroom and converted it into a new play area. I have never felt safer! New satellite bars where placed in several areas to ensure you could get drinks without a need to wait in line or socially distancing. You couldn’t help but notice continual cleaning of all machines at all times either. It was fun, we had great service and would highly recommend to anyone!
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Date of stay: August 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from Jacqueline M, Guest Services / Front Office at Casino Del Sol
Responded Sep 4, 2020
Dear KatrinaSonger, Thank you for your terrific review and rating. We are happy to hear how safe you felt during your last visit. That has been our intention since the reopening. Please visit us again soon. Our best, Jacqueline Guest Services Manager Casino Del Sol
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PRICE RANGE
$122 - $290 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
casino del sol hotel tucson
LOCATION
United StatesArizonaTucson
NUMBER OF ROOMS
215
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Claim Your Listing Frequently Asked Questions about Casino Del Sol
Which popular attractions are close to Casino Del Sol?
Nearby attractions include Mission San Xavier del Bac (4.8 miles), Tucson Mineral and Gem World (4.2 miles), and Casino Del Sol (0.03 miles).
What are some of the property amenities at Casino Del Sol?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Casino Del Sol?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Casino Del Sol?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Casino Del Sol?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to Casino Del Sol?
Conveniently located restaurants include Los Nopales, Coyote Pause Cafe, and PY Steakhouse.
Are there opportunities to exercise at Casino Del Sol?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Casino Del Sol?
Yes, dry cleaning and laundry service are offered to guests.
Does Casino Del Sol offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Casino Del Sol?
Many travelers enjoy visiting A Mountain (Sentinel Peak) (8.0 miles), Barrio Historico (9.2 miles), and Pima County Courthouse (9.2 miles).
Does Casino Del Sol have any great views?
Yes, guests often enjoy the mountain view available here.