Westward Look Wyndham Grand Resort and Spa
3,327 reviews
#46 of 133 Hotels in Tucson
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245 E Ina Rd, Tucson, AZ 85704-7011
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$249
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Room & Suite (328)
Pool & Beach (98)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
- Regular temperature checks for staff
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Updated 06/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Westward Look Wyndham Grand Resort and Spa
Updated 06/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#46 of 133 hotels in Tucson
Location
Cleanliness
Service
Value
Westward Look Wyndham Grand Resort and Spa is an excellent choice for travelers visiting Tucson, offering a romantic environment alongside many helpful amenities designed to enhance your stay.
The rooms offer a flat screen TV and air conditioning, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.
Westward Look features a 24 hour front desk, a concierge, and room service. In addition, as a valued Westward Look Wyndham Grand Resort and Spa guest, you can enjoy a pool and a lounge that are available on-site. Guests arriving by vehicle have access to free parking.
While visiting Tucson, you may want to try some lobster at one of the nearby restaurants, such as Wildflower, Bottega Michelangelo, or Fleming's Prime Steakhouse & Wine Bar.
There is no shortage of things to do in the area, and there are several great attractions that are within walking distance of Westward Look Wyndham Grand Resort and Spa, including Tohono Chul (1.0 mi), Pima Canyon (0.8 mi), and Tucson Arizona Temple (1.0 mi).
Enjoy your stay in Tucson!
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Hiking
Horseback riding
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot tub
Outdoor pool
Heated pool
Sauna
Restaurant
Poolside bar
Tennis court
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Spa
Couples massage
Facial treatments
Massage
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Fireplace
Private balcony
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, Spanish, German
Location
Full view
Contact
245 E Ina Rd, Tucson, AZ 85704-7011
Getting there
Rental CarsSee rental cars from $27/day
3,327Reviews27Q+A100Room tips
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Popular mentions
This is our first time here, but it's not our last. Even being older it's got charm that you can't build new. It had reviews that kind of worried us, but we don't know what the previous people were talking about. The air-conditioning is fine. I understand they will being remodeling soon...I hope it doesn't lose that feeling you get staying her but rather they update some areas with some cool things. People are great that we interacted with and very accommodating. I only wish some of the negative comment people had brought concerns to someone because they too would have enjoyed being here. We live in Phoenix and like to get around the state for staycations or just a day out. This is one our favorites so far. Very roomy.
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Date of stay: August 2020Trip type: Traveled as a couple
Helpful
Responded 4 weeks ago
We are glad you enjoyed your stay with us! We appreciate your kind words and look for to your next staycation with us.
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My husband splurged for our 21st anniversary and booked us the Stargazer Room, which has its own hot tub on a "private" patio. With taxes and fees included, the room came to over $600 for 2 nights, so to be honest, we expected it to be amazing. I researched the hotel's website and social media, & found nothing about how the hotel was affected by the pandemic. Upon arriving & checking in, it was clear that the hotel was not transparent at all about its status. The Pros: 1. The room was clean and extremely spacious. 2. The grounds are beautiful. There's even a walking labyrinth that made a spiritual person like me very happy. 3. The staff is very kind and courteous. 4. The food is decent. Breakfast is better than dinner. 5. The view from the rooftop space is breathtaking. The Cons: 1. The website boasts several dining avenues: The Gold restaurant, the Lookout Bar & Grill, Monsoon Cafe, Oasis Pool Bar & Grill, & room service. This is highly misleading. There is 1 menu for the entire place. Breakfast is at Gold. Lunch has to be ordered from the Oasis, and dinner is at the Lookout, but it is a very limited menu and very pricey. The Monsoon Cafe serves coffee only & is only open for breakfast, & the website & social media (Facebook page) boast "fresh pastries" which do not exist. So, you have 1 menu for the whole resort, it's just served at different places throughout the day. Room service is only available from 7am-11am & then 5pm-9pm, which on their website states on Saturdays it is available all day. Not the case for us. For lunch you have to go to the pool to get food or leave the resort (what we chose to do). Their website is VERY misleading, and if it's limited due to the pandemic, they should update something to reflect that. 2. The room we got boasts a hot tub on a private patio. They don't tell you that there are rooms above you (with a balcony that overlooks onto your "private" patio) and rooms beside you, too. We asked when we checked in if the hotel was heavily booked, and they replied no, but we had people staying in rooms all around us. I was surprised to hear, through the walls, our neighbors above us having a morning lovin' session to start their day. So, if you think you are paying $300 a night for a room with a hot tub and the privacy you would expect from a $300 a night room with a hot tub, you are absolutely mistaken. 3. Housekeeping did not visit all weekend, so our room service dishes just piled up. 4. When we got to the room, we were excited to try out the hot tub. The temperature was so hot that we could only spend 5 minutes in it. The next morning we called the front desk and they sent someone from housekeeping to take a look. She was very nice, but not maintenance, which she said they should have sent. Come to find out, the boiler was set to 106 degrees- hot tubs should be about 100 degrees or slightly less. She reset the boiler to the least possible temperature, which made it freezing cold for us that night. I had to adjust the boiler myself to get it to be enjoyable. 5. There are zero special additions in the rooms. Most resorts we have stayed at have complimentary bottles of water in the rooms, and if we spend a little more (nowhere near $300 a night, though), we've even had chocolate or cookies waiting for us in the room. $300 a night gets you nothing- not even bottles of water. Which leads me into... 6. The gift shop is closed due to the pandemic. So, there are zero places on the premises to get things like bottles of water, sunscreen (I forgot to pack some), snacks, etc. Neither the website or social media mentions this. 7. Absolutely no airflow in the room at all. We had to ask for a fan at the front desk. Overall, with food included, we spent about $1000 on our anniversary weekend here, and what we received was drastically under that in value. I am very disappointed in the lack of transparency with this hotel in letting people know just how different things are because of the pandemic.…
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Date of stay: August 2020
Value
Rooms
Service
Room Tip: Don't choose the rooms with a hot tub- not worth it
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1 Helpful vote
Helpful
Responded Aug 13, 2020
Thank you for your feedback! We apologize for any inconveniences that have happened due to the governors restrictive orders from COVID19 that have effected our procedures as we value guest health and safety. The issues mentioned will be brought up with the staff to prevent any future troubles. We are very excited about the current renovation that we have going on in the guest rooms and we hope you will return again soon to see all of the changes.
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After reading recent negative reviews I decided I needed to write a review also. We have been coming here for nine years two or three times a year. This is a difficult time for resorts and we were very pleased with our stay here. Our room was clean the food was good. Tracy the bartender and Ryan new server fantastic as they ran their legs off. It was a pleasure To see Rosa at the pool or at least her smiling eyes as we both wore our masks. The only problem I ever have is other patrons who camp out in front of our poolside room day and night.
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Date of stay: August 2020Trip type: Traveled as a couple
Helpful
Responded Aug 13, 2020
Thank you for the amazing feedback! We are always honored to welcome our returning guests back and so glad to hear you enjoyed your stay at the property. We hope you will return again soon!
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Staff and views are wonderful. Our room was a big let down. You can't control your own room temp(front desk does it to save $$). Tried using sofa bed - had stains, dirt and no sheet. Toilet ran and made a loud noise. For some reason there was a mirror just sitting there in the corner instead of mounted. We stayed here 6 years ago and it was perfect. This time it was enough to make me not want to stay there anymore.
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Review collected in partnership with this hotel
Date of stay: July 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Responded Aug 6, 2020
Thank you for your feedback. We are so sorry to hear you stay was not up to par. We are glad to her the staff was helpful. We are in the middle of a very exciting room renovation and we hope you will return again to see all of the upgrades and give us another chance.
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We had high hopes/expectations when booking with this hotel but we disappointed with what we received. Check in was fine and staff was friendly and helpful. Once we got to our room, things went down hill fast. The room was dirty and reminded me of a room at a cheap 1 star hotel (dirt and dust, paint chipping, old furniture with scratches and discoloring). We also couldn't get the AC to cool the room leading to the room being 77 degress until the sun went down. The toiletries left for our use were left from another party. This was obvious by the lotion the had lotion fingerprints dried on it and was half empty. I also noted at the time that we only had three towels for a four person party. We tried to make the most of our stay and ordered room service. The menu was extremely limited and what we received was not worth the high price tag. All the food was bland and inedible for my kids. We ended up have to go elsewhere to feed them. We went swimming and had run with that until I returned to our room and realized the pool bottom had cut up my feet. We decided to skip any other services offered by the hotel and check out early the next day. The gentleman that check us out was very polite and seemed to enjoy his job.…
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Review collected in partnership with this hotel
Date of stay: July 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Responded Aug 5, 2020
Thank you for the feedback. We are so sorry to hear that your stay as not up to par. We will be bringing this up to the staff to go over so it does not happen again. We are in the middle of an exciting new rooms renovation and we hope you will visit again soon to give us another chance.
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PRICE RANGE
$127 - $265 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westward look hotel tucson, westward look tucson, westward look resort
FORMERLY KNOWN AS
Westward Look Resort
LOCATION
United StatesArizonaTucson
NUMBER OF ROOMS
244
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Claim Your Listing Frequently Asked Questions about Westward Look Wyndham Grand Resort and Spa
Which popular attractions are close to Westward Look Wyndham Grand Resort and Spa?
Nearby attractions include DeGrazia Gallery in the Sun Museum (4.5 miles), Tohono Chul (1.0 miles), and La Encantada (2.4 miles).
What are some of the property amenities at Westward Look Wyndham Grand Resort and Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Westward Look Wyndham Grand Resort and Spa?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at Westward Look Wyndham Grand Resort and Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Westward Look Wyndham Grand Resort and Spa?
Yes, free parking is available to guests.
What are some restaurants close to Westward Look Wyndham Grand Resort and Spa?
Conveniently located restaurants include Frost Gelato, Frost Gelato, and Vivace Restaurant.
Are there opportunities to exercise at Westward Look Wyndham Grand Resort and Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Westward Look Wyndham Grand Resort and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Westward Look Wyndham Grand Resort and Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Westward Look Wyndham Grand Resort and Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Westward Look Wyndham Grand Resort and Spa?
The staff speaks multiple languages, including English, Spanish, and German.