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1 West Exchange Street, Providence, RI 2903
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (373)
Room & Suite (205)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
Updated 10/18/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Omni Providence Hotel
Updated 10/18/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 16 hotels in Providence
Location
Cleanliness
Service
Value

See why so many travelers make Omni Providence Hotel their hotel of choice when visiting Providence. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travelers like you.

The Westin Providence Hotel offers guests an array of room amenities including a flat screen TV, air conditioning, and a refrigerator, and getting online is possible, as wifi is available.

The hotel offers a 24 hour front desk, a concierge, and room service, to make your visit even more pleasant. The property also features a pool and an on-site restaurant. Guests arriving by vehicle have access to parking.

While staying at Omni Providence Hotel, visitors can check out State House (0.5 mi) and DePasquale Plaza (0.6 mi), some of Providence's top attractions.

Providence has plenty of pubs. So when you’re here, be sure to check out popular spots like Union Station Brewery, Harry's Bar & Burger - Main St, and Congress Tavern, which are serving up some great dishes.

If you’re looking for something to do, WaterFire Providence (0.3 mi), Historic Federal Hill (0.6 mi), and Water Place Park and Riverwalk (0.3 mi) are a nice way to spend some time, and they are all within walking distance of Providence Westin.

We’re sure you’ll enjoy your stay at Omni Providence Hotel as you experience all of the things Providence has to offer.

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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Paid wifi
Hot tub
Indoor pool
Heated pool
Restaurant
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Shops
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Room service
Safe
VIP room facilities
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Green
Languages Spoken
English, Spanish
3538Reviews27Q+A100Room tips
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Popular mentions
EvanH wrote a review Jan 10
Forest Hills, New York89 contributions124 helpful votes
There was a time when the Omni Providence was a pretty spiffy hotel. I even stayed there when it was a Westin. Sadly as of 2022, the hotel is not what it used to be. The staff was pleasant but this is not even close to the 4-star hotel it was not that long ago. Stayed in a room in what they describe as a 1 bedroom suite. It is just a larger room with a couch with no partition between the living area and the bed. Note to Omni, in the hotel business, its really called a "Junior Suite." Its obviously not one of the renovated rooms because the television, while a flat screen is definitely 10+ years old and the thermostat on the wall was a retro-2005 model. Furthermore, there is no restaurant for breakfast. Zero! Not even a room service breakfast is offered, Instead the hotel sets up a so-called Continental grab and go breakfast in a meeting room. Its not even worth the $15 they're asking and a guest in the elevator called it $15 for some fruit. I didn't even see cereal being offered. He wasn't exaggerating. Would up walking up the block to the Renaissance for a hot sit-down breakfast. Wished we would have stayed there from the get-go.
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Date of stay: December 2021
Rooms
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bwatt2222 wrote a review Jul 2021
albany2 contributions1 helpful vote
Hotel's Favorite
In the past Walking up to a hotel counter for me almost always ends in disappointment or frustration. This was not the case for me when I went ro check in for. I was greeted by a lovely young woman name Daysha. She exudes hospitality, she anticipated my needs, and far exceeded my expectations. I would toile to take this opportunity once again to commend her on working the graveyard shift and for putting with the general public. Even though the room I requested which Was a two queen wasn't available she put me into a king suite and had the housekeeper waiting at the door with a roll away bed. She asked me if I wanted one and I said no but she still had it waiting for us at the door. that to me is hospitality 101 anticipating the guests needs. I think in this industry we hear all too much about the negative experiences from guests and not enough about the positive ones. So thank you Daysha for making my stay at the Omni providence one I will not forget.
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Date of stay: June 2021
Value
Location
Service
Room Tip: be sure to take notice of the overnight valet charge. it can be pricey if you didn't account...
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1 Helpful vote
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Response from Carmine Rondinelli, General Manager at Omni Providence Hotel
Responded Jul 6, 2021
Thank you for that bwatt2222. Daysha is fantastic and it is great when she get recognized for her outstanding hospitality skills. Because of you she won this weeks WOW award!
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TheOneWhoLovesTravel wrote a review Dec 2021
Ellington, Connecticut281 contributions88 helpful votes
+1
The hotel is located next to Providence Mall, which is very convenient to everything. Despite having small car arrival area, the valet is quite efficient in helping people to park-disembark the car. We also never had to wait more than 10 minutes for the car. The lobby is very beautiful. The building is a bit older, so it is charming. The checkin staff was very polite, attentive, and helpful. They also try successfully anticipate many of your needs based on senile size. Kids got small backpacks with crafts and coloring items, cookies and milk in the room. They loved it. We loved that housekeeping was daily without need to ask for it. Thank you. Housekeeping staff was also very kind. One issue was heating as it was not working in our suite. In plus side, they have maintenance staff available even late in the evening. However, we eventually had to move to a different suite (higher floor 🙂) as the attempt to fix did not work. The bed was very good, the shower pressure was excellent. The view on higher floors is nice. There is a confusion with how they name corner suites. They call them “one-bedroom” suits” , but although spacious , those should be instead called “junior suite” as there is no separation between a bed-area and the rest. Dining options are complicated. We are happy that they have just added ability to have a breakfast. It is limited continental, so now hot items, but there ate also no meats/ cheeses. I reduced my initial desire to give this hotel 5 stars due to in part to how they charge for breakfast. The fee is $15/adult - ok, but they add (undisclosed) $2.70 of service charge, BUT the breakfast is self-served as there is no waiter to sit you, bring you menu/drinks/etc. They should either charge $17.70 or do not add non-existing charge. In-room dining is available, but from 11am-9pm with limited menu, which sadly does not have any deserts. There is full restaurant attached to the hotel - Fleming’s - very good - their meat is excellent (pricey, while worth it). The hotel used to have an inside restaurant and caffe, but they are closed. Pool is on smaller side, while adequate when not crowded. They also have attached jacuzzi. Fitness center is present. Sadly, there is no spa on premises. The Hotel is connected to the mall by a skybridge, which is very convenient. Overall, it is nice hotel with very good staff.
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Date of stay: December 2021Trip type: Traveled with family
Room Tip: 1-bedroom suite is actually a junior suite.
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familytraveller06001 wrote a review Dec 2021
Hartford, Connecticut54 contributions151 helpful votes
Pros: large room, pleasant and helpful staff, attached to convention center (if you are going there) Cons: located close to the highway so there is street noise, few restaurants within walking distance (no restaurant on site), bad mattress (woke up with sore back both mornings), checkout time is 11AM. If you stay until noon you will be charged an additional fee
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Date of stay: December 2021
Rooms
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Service
Trip type: Traveled on business
1 Helpful vote
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Grace Fu wrote a review Nov 2021
Winchester, Massachusetts587 contributions83 helpful votes
They charged more than I saw online with a really high tax. But the room is great! Very quite and with a great view. Parking is extra fee, 20/night and if you want to use it, there is extra fee. The good part is they have breakfast with 15 dollars and connect with the mall on the second floor.
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Date of stay: November 2021Trip type: Traveled with family
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PRICE RANGE
$172 - $479 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin providence hotel providence, westin providence, providence westin
FORMERLY KNOWN AS
The Westin Providence
LOCATION
United StatesRhode IslandProvidenceDowntown Providence
NUMBER OF ROOMS
564
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Frequently Asked Questions about Omni Providence Hotel
Which popular attractions are close to Omni Providence Hotel?
Nearby attractions include The Great Escape Room (0.3 miles), Water Place Park (0.3 miles), and Providence Place Mall (0.3 miles).
What are some of the property amenities at Omni Providence Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Omni Providence Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Omni Providence Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Omni Providence Hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Omni Providence Hotel?
Conveniently located restaurants include Gracie's, Ellie's, and The Capital Grille.
Are there opportunities to exercise at Omni Providence Hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Omni Providence Hotel located near the city center?
Yes, it is 0.2 miles away from the center of Providence.
Are any cleaning services offered at Omni Providence Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Omni Providence Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Omni Providence Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.