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1 W Exchange St, Providence, RI 02903
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Traveler (377)
Room & Suite (205)
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About

#9 of 16 hotels in Providence
Location
4.7
Cleanliness
4.5
Service
4.4
Value
4.0
Connected to the Rhode Island Convention Center, Dunkin' Donuts Center and Providence Place Mall, Omni Providence Hotel is a chic, contemporary landmark with a heated indoor pool and an excellent fitness center. There's also a classic steakhouse, high-end Italian kitchen, and casual bistro. Rooms and suites feature flat-screen TVs and stunning views of downtown Providence, Rhode Island. With a premier location in downtown Providence, RI, Omni Providence Hotel is walking distance from the city's main college campuses including Brown University, Providence College and Rhode Island School of Design (RISD), plus historic attractions, upscale shopping, entertainment and more. If you are looking for the perfect wedding venue for your big day. Omni Providence Hotel will enchant you and your guests with exceptional banquet rooms, relaxing accommodations and attentive service.
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Restaurant
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Paid private parking nearby
Hot tub
Pool with view
Indoor pool
Heated pool
Breakfast available
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Room service
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Green
Languages Spoken
English, Spanish
Hotel links
Special Offer:Escape & Save
3564Reviews27Q+A100Room tips
Traveler rating
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Jenna P wrote a review Sep 14
12 contributions
Was disappointed the escalators were down as well as the pool and hot tub. Parking was 20 dollars to self park and then 34 to valet. Thought for the price of the hotel there should have been some additional accommodation or something else to supplement not having any of the desired amenities. Very clean and friendly staff though
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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bwatt2222 wrote a review Jul 2021
albany2 contributions2 helpful votes
Hotel's Favorite
In the past Walking up to a hotel counter for me almost always ends in disappointment or frustration. This was not the case for me when I went ro check in for. I was greeted by a lovely young woman name Daysha. She exudes hospitality, she anticipated my needs, and far exceeded my expectations. I would toile to take this opportunity once again to commend her on working the graveyard shift and for putting with the general public. Even though the room I requested which Was a two queen wasn't available she put me into a king suite and had the housekeeper waiting at the door with a roll away bed. She asked me if I wanted one and I said no but she still had it waiting for us at the door. that to me is hospitality 101 anticipating the guests needs. I think in this industry we hear all too much about the negative experiences from guests and not enough about the positive ones. So thank you Daysha for making my stay at the Omni providence one I will not forget.
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Date of stay: June 2021
Value
Location
Service
Room Tip: be sure to take notice of the overnight valet charge. it can be pricey if you didn't account...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Carmine Rondinelli, General Manager at Omni Providence Hotel
Responded Jul 6, 2021
Thank you for that bwatt2222. Daysha is fantastic and it is great when she get recognized for her outstanding hospitality skills. Because of you she won this weeks WOW award!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Janette R wrote a review Sep 12
Boston, Massachusetts1 contribution
Stayed there for a quick overnight as we were attending a concert nearby. What a great hotel! Clean, nice decor, great staff and centrally located in Providence. I cant wait to come back. The high floor west views were amazing.
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Date of stay: September 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Norris wrote a review Aug 2022
Burnham-On-Sea, United Kingdom16 contributions4 helpful votes
Hotel was obviously very good in it’s day, but needs a bit of TLC, as it’s showing a bit of wear and tear. Good location, helpful staff. Downside was a room that was on the East side and close to the road so you had the 3am and 4am revving of cars with the music way too loud for 4am and waking up hotel guests. Hotel needs to look at sound proofing the windows, as the car drivers are just having a good time. If I was in the area again, I would probably stay at the hotel, but in a different room.
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Date of stay: August 2022Trip type: Traveled solo
Room Tip: Avoid rooms next to the main drag
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ravenwell wrote a review Aug 2022
Boston, Massachusetts96 contributions74 helpful votes
The staff were so friendly! Everyone there was top flight, from the valets to the maintenance folks. Very nice pool. They treated my wife like a queen for her birthday. Really don't know what to say, other than I would happily go back.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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949kent wrote a review Jul 2022
Hamilton, New Jersey12 contributions12 helpful votes
We stayed here while we were attending the NABC in Providence. The cold buffet breakfast was quick, adequate. Room was neat, AC good, reasonably quiet. At first it’s a little tricky getting around the hotel, having to take an elevator from the room to the 1st floor only to catch another elevator up to the 2nd. This is because there’s East and West wings of the hotel. For some reason they have the escalator connecting the 1st and 2nd floor closed. For me, I’d ask to take it a step further and let us take the stairs to and from our rooms, get some natural exercise. I suppose there’s liability issues with that. Otherwise, we were happy at the Omni for the 5 days were there in July.
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Date of stay: July 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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kc04950 wrote a review Jul 2022
Bangor, Maine25 contributions6 helpful votes
I had been planning this trip for a very long time spent a lot of money in transportation costs food costs as well as lodging. I was unfortunately very disappointed from the moment that I walked in and saw how dated the room was. I definitely wanted to give it a chance regardless. Unfortunately it just kept getting worse, we had a little tiny TV with one hardly working channel and then that channel was scrambled. The switches on the lights were broken, no microwave and there were stains on the comforter. They advertise free Wi-Fi, at the desk she told me they would charge me $9.95 for the “free Wi-Fi “and I would be refunded when I checked out, this made absolutely no sense to me and this had never happened at any other hotel I stayed in. Still, I try to hide my disappointment for my daughter because I didn’t want her to have her trip completely ruined. At bedtime it sounded like we had a jet engine right outside our window it would get louder and then dim and then louder and it went on all night long so we got absolutely no sleep. We had a complete weekend planned with the tickets and everything purchased after night with no sleep the following day was a complete waste of time and money unfortunately. I did talk to the front desk and they switched rooms they were very kind unfortunately that was our last night. I would just say that it’s not worth the price that you pay per night I expected much more for the price. Unfortunately we will not be returning to this hotel.
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: Bring plenty of water and snacks!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Cameran L wrote a review Jul 2022
30 contributions24 helpful votes
This place is sad and gross. FILTHY ROOM, awful service, just the most amazingly rude and unprofessional. I called twice to let them know our room was dirty -- thick dust on the phone, a DIRTY toilet, crumbs on the bed, they promised to send someone, so we left for the day, returned tired and ready for bed and, guess what? Nothing had been done. Disgusting motel.
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Date of stay: July 2022
Value
Service
Sleep Quality
Room Tip: I don't recommend any rooms at this place.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ann L wrote a review Jul 2022
6 contributions6 helpful votes
Had a recent stay at the Omni. Really attentive front staff, especially when we arrived. Valet took care of our car and made arrival so easy. Everything went as described, room was nice, was within walking distance to mall, convention center, restaurants and bus stop. Was a little disappointed that room didn't have a hair dryer or a bathroom fan, and room temp was a little warm for me, but that is the worst of it. Those are little things compared to the best of it: great view of State House, location is excellent and room was nice, had lots of hot water. There was a little fridge but no microwave. Nice pool/hot tub. Secure key system so that non-guests cannot access the floors without a card key. Cute gift shop in hotel. Keurig in room for coffee. Would stay here again for sure.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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01_AL_009 wrote a review Jul 2022
Hackensack, New Jersey39 contributions20 helpful votes
Shortage of many supplies, coffee, towels, etc. Only one robe in a room with two beds is nonlogical. I asked for one more robe without any result whatsoever. Safe is vertical and almost unusable. Valet parking was OK for parking, but crazy mess to get car and key. Staff was not helpful. At the same time, the location is very good, but direction can be confusing. Spacious room, comfortable bed and pillows. Connection to the adjacent mall via a bridge is very convenient.
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Date of stay: June 2022
Rooms
Cleanliness
Service
Room Tip: We had a great view on the 17th floor, including WaterFire Show.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$167 - $284 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin providence hotel providence, westin providence, providence westin
FORMERLY KNOWN AS
The Westin Providence
LOCATION
United StatesRhode IslandProvidenceDowntown Providence
NUMBER OF ROOMS
564
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Frequently Asked Questions about Omni Providence Hotel
Which popular attractions are close to Omni Providence Hotel?
Nearby attractions include The Great Escape Room (0.3 miles), Water Place Park (0.3 miles), and Providence Place Mall (0.3 miles).
What are some of the property amenities at Omni Providence Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a fitness center.
Which room amenities are available at Omni Providence Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Omni Providence Hotel?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Omni Providence Hotel?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Omni Providence Hotel?
Conveniently located restaurants include Gracie's, The Capital Grille, and Cafe Nuovo.
Are there opportunities to exercise at Omni Providence Hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Omni Providence Hotel located near the city center?
Yes, it is 0.2 miles away from the center of Providence.
Are pets allowed at Omni Providence Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Omni Providence Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Omni Providence Hotel?
The staff speaks multiple languages, including English and Spanish.