This downtown Providence hotel has had a wonderful renovation. The lobby is impressive and the rooms are even more so. Beds were super comfortable. The location is perfect. Would definitely stay here on my next visit.
The images and reviews I perused before booking a room at The Graduate in Providence hinted that I was in for a colorful and history-rich experience, but my stay there ended up delivering far more than that. The place (the former Biltmore Hotel) delighted from the moment we walked in the door until the moment we left. The lobby was grand without being fussy, and there was a definite quirky vibe going on. The staff--front-desk, bellman and housekeeping--were, to a one, professional, friendly and engaging. The room--a junior suite in our case--was lovely. Well appointed and creatively decorated (read: eclectic, multi-textured and just plain fun!), the suite was amply sized, comfortable and nicely furnished. The beds and linens were first-rate and dreamy, and the sitting room was just right: large enough to accommodate our foursome family and inviting as a place to hang out and watch a movie. The bathroom could have used a little boost (replace the dated granite vanity top, folks, to keep the cool note going), but other than that, I can't find a single fault. Do ask about history of the hotel and request the associated print-out. It's a good read! As I mentioned to the front-desk staff on departing, on August 22, 2022, we were already envisioning a second, longer stay that would permit more time for enjoying the hotel and the lively city of Providence! Bonnie D …
rooms are very large and clean. front desk staff were friendly and very helpful. parking next door was easy to get in and out of. overall a great stay. close to lots of amenities. great spot if visiting kids at college
I just spent the Thanksgiving holiday weekend at the Graduate Providence. There’s a lot to like, but maybe even more to dislike. It was a classic 1920s, luxury, Biltmore hotel that has been revamped with a fun, vintage university vibe. The hotel lobby is spectacular. The rooms continue the university and graduate theme with pop and whimsical art and expensive wall papers. Mostly the décor is pleasing, but a few things just are not keeping with the theme. The extra fees are a huge downer. Check-in is at 4 pm…rather late. I requested an early check in, which I was informed can only be done on the day of arrival. I asked on arrival date if I could get a 2 pm check-in. Yes. But it would cost an additional $25 fee. The Graduate adds fees to the reservation that I did NOT agree to. . They add these fees without disclosure or approval and just assume you won’t have a problem paying them. Their website indicates complimentary wifi, but there is an additional daily “facilities fee” for the complimentary wifi. Lastly, when I crawled into the big, comfy bed on my first night, I noticed that it was a queen size fitted sheet on a king size bed. I spent most of the night fighting that and sleeping on the gross mattress cover. The next day I told housekeeping AND the front desk about the short=sheet problem. Nothing was ever done. Housekeeping, in fact, never made an appearance to refresh towels or anything else.…
The hotel didn’t publish that they have very old radiator heating system. The temperature cannot be changed. The room was so hot at night that we couldn’t sleep at all. My throat was constant dried, headache set in and we felt so uncomfortable all night! Took us 2 days after to recover from a horrible night sleep. Never come back.
It’s like getting into a '20s movie And the staff was very friendly from the check in to the check out. The Location ia perfect for visiting the entire city. I really liked the hotel and my stay was very pleasant. I’ll come back.
Not sure I stayed in the same hotel as some folks that rated this hotel poorly. Our experience was quite different from their experience. Loved the size of the rooms and the decorations in the rooms. It was enjoyable reading the book titles on the wall-paper in the sitting rooms and trying to determine who was in the many photo frames in the bedroom was a challenge. The beds were quite comfortable. The heating system worked well. The food in Reiner's was excellent but the noise level was horrendous.
Amazing venue. Food and drinks were creative and delicious! Motivated staff. Very helpful. Loved the ballroom set up and the brunch view. The menus were delish! The staff were gracious and prompt. Room rates were perfect; we could have used 1 more parking pass as husband worked late. Our room was hot to sleep. We got a fan and cracked windows - heat stayed on though I had put he AC on. Turned out fine; front desk advised shutting thermostat off completely to balance out the room; worked perfectly. Loved the nice, heavy furniture. Beds were comfy. Pillows tough as I’m allergic to goose down. Would prefer a , “my pillow.” Amazing time! Would definitely re-book!!!!
We’ve been to four locations of the graduate chain (as well as many other hotels as we follow our collegiate athlete around) and this one is exceptional. You feel like your walking into history. The mix of old school architecture and up to date amenities is just right 😊 the location is ideal in the heart downtown. Your surrounded by bars & restaurants (plus everything in providence is a 15 min or less drive away 🤷🏽♂️). Speaking of driving, parking is $25 a night to self park at a garage located right behind the hotel. Lastly, the beds in this hotel chain are the MOST COMFORTABLE beds we’ve ever experienced at any hotel…ever!!!
Wonderful place to stay. The beds are comfortable, and the rooms are quiet and unique. Each one seemed to have a story to tell. Staying here is a "must" is you like history (the strange sounds are part of the charm). The staff is exceptional. They are friendly and helpful to attend to your needs. Great for family gatherings. We ate at the Reiners (a few times) and Poindexture Coffee (once). Both the food and atmosphere were nice.