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11 Dorrance St Kennedy Plaza, Providence, RI 02903-1734
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$188
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Traveler (534)
Room & Suite (258)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
  • Contactless check-out
Updated 04/06/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Graduate Providence
Updated 04/06/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 16 hotels in Providence
Location
4.7
Cleanliness
4.4
Service
4.3
Value
4.1
Travelers' Choice
Whether you're in town for a meeting, a wedding or to cheer on your alma mater, we're here to make your visit memorable. Our warm, friendly and whip-smart staff (#humblebrag) will guide you around Providence, so that you feel like a local even if it's your first time in town. Our rooms are ready for a night like you've never had before, where little moments of surprise and discovery will meet you down every corridor and around each corner. This is Graduate-be ready to be inspired.
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Property amenities
Parking
Free internet
Fitness Center with Gym / Workout Room
Restaurant
Conference facilities
Banquet room
Baggage storage
Non-smoking hotel
Wifi
Breakfast available
Meeting rooms
24-hour front desk
Dry cleaning
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Room features
Air conditioning
Housekeeping
Safe
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Great View
Languages Spoken
English
Hotel links
Special Rate:Special rate available
1979Reviews27Q+A100Room tips
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Roger T wrote a review Sep 22
3 contributions1 helpful vote
horrible, dated, rooms are horrible, old and, dirty, elevators are old and late. smells like 1950 died in the hallways. lacking any technology, they don't have any premium channels. the parking is awful, and its expensive with no bellhop. The bar smells like dirty old and decaying lard. the entire experience was remedial, vapid and low budget for what you pay- premium, which is not.
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Review collected in partnership with this hotel
Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ScottGraduate, Manager at Graduate Providence
Responded 4 days ago
Thank you for your feedback, Roger T. We're disappointed to hear that you were not satisfied with your experience with us. We are dedicated to providing our guests with quality service and accommodations. It's unfortunate to know that you felt we could have done a better job. Thank you again for your feedback. Scott A. Williams General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bonnie D wrote a review Aug 2022
Seattle, Washington6 contributions1 helpful vote
Hotel's Favorite
The images and reviews I perused before booking a room at The Graduate in Providence hinted that I was in for a colorful and history-rich experience, but my stay there ended up delivering far more than that. The place (the former Biltmore Hotel) delighted from the moment we walked in the door until the moment we left. The lobby was grand without being fussy, and there was a definite quirky vibe going on. The staff--front-desk, bellman and housekeeping--were, to a one, professional, friendly and engaging. The room--a junior suite in our case--was lovely. Well appointed and creatively decorated (read: eclectic, multi-textured and just plain fun!), the suite was amply sized, comfortable and nicely furnished. The beds and linens were first-rate and dreamy, and the sitting room was just right: large enough to accommodate our foursome family and inviting as a place to hang out and watch a movie. The bathroom could have used a little boost (replace the dated granite vanity top, folks, to keep the cool note going), but other than that, I can't find a single fault. Do ask about history of the hotel and request the associated print-out. It's a good read! As I mentioned to the front-desk staff on departing, on August 22, 2022, we were already envisioning a second, longer stay that would permit more time for enjoying the hotel and the lively city of Providence! Bonnie D
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Review collected in partnership with this hotel
Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from ScottGraduate, Manager at Graduate Providence
Responded 4 weeks ago
Thank you for sharing this wonderful review, Bonnie! We are very pleased to hear that you had an enjoyable experience at Graduate Providence! We appreciate your praise for our team; they work very hard to ensure every guest feels right at home. We are delighted you felt welcomed and valued during your time with us! We'd love to share another positive experience with you in the future! Scott A. Williams General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
FS_Junkie_with_kids wrote a review Sep 20
Richmond, Virginia534 contributions357 helpful votes
+1
Having seen a friend's post about their stay at a Graduate hotel, I was excited to try the brand. I've been struggling with this writing this review. It is an older hotel (formerly the Biltmore as mentioned by others) so I should have known to adjust my expectations a bit in terms of infrastructure. Pros: Kelli at the front desk was wonderful. She was helpful answering my questions when I arrived early, helped me with parking validation, gave me some options for where to wait until my room was ready. She answered every single one of my questions patiently and graciously. The first floor and mezzanine had received new carpeting and were beautiful. The location of the hotel is excellent for walking around downtown. The view from my room was lovely. Adorable shops nearby and the in-hotel coffee shop was very good plus the team working there were also very nice. Challenges for me: to be fair, I visited during a heatwave. The hotel a/c couldn't keep up. I was sweating bullets waiting in the mezzanine for my room to be ready. My hotel room never went below 80 degrees even at night. Again, I'm realistic, this is New England and it isn't normally that hot. This is an older hotel so while every effort has been made for cosmetic changes (thick wallpaper in the rooms, new carpeting, new paint), it's still an older hotel and this showed in the air duct work in the bathroom and in little nooks and crannies in the bathroom. No fault of housekeeping. The bathroom and room were clean, this is just an older hotel. All in all, knowing better about the brand and able to set my expectations better for next time, you can't beat the location of the hotel. Rooms were clean and the staff was very friendly and helpful. I had a good experience.
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Date of stay: August 2022
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ScottGraduate, Manager at Graduate Providence
Responded 5 days ago
Thank you for the review, FS_Junkie_with_kids. We're glad to see you enjoyed your time at Graduate Providence. Our staff, especially Kelli goes above and beyond for all of our guests. She will appreciate your praise. It's great you found your room to be well refreshed upon arrival. Our prime location is in the heart of the city. However, we apologize that our air conditioner didn't exceed your expectations. We will look into this to see if we can improve for the future. We look forward to hosting you again soon. Scott A. Williams General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Susan O wrote a review Sep 17
New Hope, Pennsylvania52 contributions22 helpful votes
We stayed for three nights in a king suite. It was worth the small additional cost. The suite was clean and well-appoiinted. Desk staff was friendly and helpful. But service staff was limited -- I don't know if they are trying to save money or staffing is hard to come by.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
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Location
Cleanliness
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ScottGraduate, Manager at Graduate Providence
Responded 1 week ago
Thanks for the nice rating, Oneill009! We're glad to hear that you enjoyed your stay with us. We're happy that you loved our clean and well-kept accommodations as well as our hardworking front-desk staff. We strive to provide our guests with warm hospitality, efficient service, and clean rooms. We'd love to share a more positive experience with you next time. Scott A. Williams General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Travellady wrote a review Sep 9
2 contributions2 helpful votes
Asked them to clean the room multiple times during my stay and nothing. Contacted the manager and asked for a call back and still nothing. One week later and still nothing from hotel manager. Disappointed and don’t recommend this hotel.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from ScottGraduate, Manager at Graduate Providence
Responded 2 weeks ago
Thank you for sharing your feedback, Travellady1125. We regret that your experience with us was less than ideal. We're disappointed to hear the service you received wasn't up to par. Providing our guests with exceptional service is something we take seriously. Please know this will be addressed with the appropriate members of our team so we may improve in the future. We hope you'll give us another chance to show you the service we're truly capable of providing. Scott A. Williams General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Departure04236167062 wrote a review Sep 7
1 contribution1 helpful vote
I want to start out by saying that I am excited at the Graduate chain of hotels. I had a great experience at the one in East Lansing MI. This hotel in Providence was a let down. The room was lacking general cleanliness (hair in shower, no toilet paper) and staff in general was annoyed to be contacted. No one was helpful or apologetic.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
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Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from ScottGraduate, Manager at Graduate Providence
Responded 2 weeks ago
We appreciate your feedback. It's disheartening to hear that you had such challenges during your time with us and that our team didn't go above and beyond to be of assistance. We're also disappointed that our cleanliness didn't meet your expectations and that your room wasn't refreshed properly. The comfort and satisfaction of our guests is important to us so we'll be sure to address your concerns with our team moving forward. We do hope for the chance to demonstrate the high-caliber service we're accustomed to sharing with our guests. Scott A. Williams General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Culture66919963848 wrote a review Sep 5
2 contributions1 helpful vote
+1
Could be 48 hours on a train and super tired, but I’m in love with this hotel. Ive stayed a lot of places but this one just feels good. Super clean, really nice eclectic mix of vintage furniture. Lots of cool touches, great coffee shop, and Emma Watson on the key card 😁. Also Downtown Providence is impeccably clean and inviting. #graduateprovidence #wewantedatraintrip
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip: close to train station. If you are looking to see lots of things in the Providence/Boston, stay...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from ScottGraduate, Manager at Graduate Providence
Responded 2 weeks ago
Thank you for the fantastic review, Culture66919963848! It's wonderful your time at Graduate Providence was so outstanding! We're thrilled you enjoyed our beautiful decor, lovely ambiance, and cleanliness. It's great you felt so welcome and relaxed during your time with us! We aim to please and your praise lets us know we're doing our job! We look forward to hosting you again soon for another excellent experience! Scott A. Williams General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
debbie m wrote a review Sep 3
Los Angeles, California2 contributions2 helpful votes
There is no bellman to help at the check in. So if you have a lot of luggage and you have injuries or need help don’t stay here. I stayed for 4 nights they only cleaned my room once, by last days I had no clean towel , and no toilet paper to use.
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Review collected in partnership with this hotel
Date of stay: August 2022
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from ScottGraduate, Manager at Graduate Providence
Responded 3 weeks ago
We appreciate your feedback, Debbie. It's unfortunate you had such challenges during your time with us. We're disheartened that our amenities and services offered weren't up to par with your expectations. We hold ourselves to a higher standard so we'll discuss your concerns with the appropriate members of our team moving forward. We hope for the chance to host you again soon for a more positive experience. Scott A. Williams General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dmarkz512624 wrote a review Sep 1
Los Angeles, California1 contribution
Hotel is too cute but unfortunately they have horrible customer service they don’t do housekeeping even though you ask them they will make your bed. I don’t take out the trash. You don’t remove your towels. They don’t wash the toilet or the shower overall very unsatisfied
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ScottGraduate, Manager at Graduate Providence
Responded 3 weeks ago
We appreciate your honest feedback, dmarkz512624. We're deeply disappointed you had such challenges during your time with us. We regret that your room wasn't refreshed properly. We hold ourselves to a much higher standard so we'll address your concerns with our management team to help us rectify these problems moving forward. We do hope you give us another opportunity to share a more positive experience with you soon. Scott A. Williams General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lorijarkin wrote a review Sep 1
Glen Gardner, New Jersey1 contribution1 helpful vote
Beautiful, funky hotel with lots of seating to relax with a glass of wine and have good conversation. Third floor has a big outside patio that was lovely to relax and enjoy the weather and sights! Thoroughly enjoyed the ambiance, and would have stayed an extra day, however hotel was fully booked.
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from ScottGraduate, Manager at Graduate Providence
Responded 3 weeks ago
Thanks for the amazing review, lorijarkin! It's wonderful you enjoyed your time at Graduate Providence so much! We're delighted you appreciate our convenient location with its stunning views as well as our ambiance and comfortable accommodations. Your praise lets us know we're succeeding! We look forward to hosting you again soon for another excellent experience! Scott A. Williams General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$169 - $230 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the providence biltmore hotel providence, biltmore hotel providence ri
FORMERLY KNOWN AS
Providence Biltmore
LOCATION
United StatesRhode IslandProvidenceDowntown Providence
NUMBER OF ROOMS
294
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Frequently Asked Questions about Graduate Providence
Which popular attractions are close to Graduate Providence?
Nearby attractions include The Great Escape Room (0.1 miles), WaterFire (0.3 miles), and Providence Performing Arts Center (0.2 miles).
What are some of the property amenities at Graduate Providence?
Some of the more popular amenities offered include an on-site restaurant, a fitness center, and meeting rooms.
Which room amenities are available at Graduate Providence?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Graduate Providence?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Graduate Providence?
Yes, parking is available to guests.
What are some restaurants close to Graduate Providence?
Conveniently located restaurants include Gracie's, The Capital Grille, and Cafe Nuovo.
Are there opportunities to exercise at Graduate Providence?
Yes, guests have access to a fitness center during their stay.
Is Graduate Providence located near the city center?
Yes, it is 0.1 miles away from the center of Providence.
Does Graduate Providence offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Graduate Providence?
Many travelers enjoy visiting The Stephen Hopkins House (0.3 miles), Providence Athenæum (0.4 miles), and Roger Williams National Memorial (0.5 miles).
Does Graduate Providence have any great views?
Yes, guests often enjoy the park view available here.