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11 Dorrance St Kennedy Plaza, Providence, RI 02903-1734
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19 and is temporarily closed until 05/31/2020.Read more
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Traveler (467)
Room & Suite (102)
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Certificate of Excellence

About

#7 of 15 hotels in Providence
Location
Cleanliness
Service
Value
Certificate of Excellence
Newly renovated May 2019. In the heart of downtown, steps from the City's most exclusive shopping, dining areas, and conveniently located near the Convention Center, and Providence Place Mall, Graduate Providence offers personal attention and comfort appealing to both leisure and business travelers. Built in 1922, this landmark hotel (formerly the Providence Biltmore) is bursting with old-school charm.
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Property amenities
Parking
Free internet
Fitness Center with Gym / Workout Room
Restaurant
Conference facilities
Banquet room
Baggage storage
Non-smoking hotel
Wifi
Meeting rooms
24-hour front desk
Dry cleaning
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Room features
Air conditioning
Housekeeping
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
English
Hotel links
Special Price:15% off room rate
1,711Reviews23Q+A100Room tips
Traveler rating
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Popular mentions
Excellent service, very clean and friendly atmosphere. they were very helpful with anything we needed. The room and washroom was spotless. It is a beautiful hotel, very comfortable and just my style. There was nothing I didn't like. People at the front desk were always very helpful and very kind. The people on the valet side were very special and friendly.
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Review collected in partnership with this hotel
Response from ScottGraduate, Manager at Graduate Providence
Responded Mar 12, 2020
Thanks for the splendid review, Maria! It's fantastic you had such an excellent experience at Graduate Providence and that our team took such great care of you. We want you to feel right at home as soon as you walk through our doors! Our team will love to hear they made such a wonderful impression on you. We look forward to hosting you again soon so we can share another amazing experience with you. Have a beautiful day! Scott A. Williams General Manager
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1)Vending machine only takes credit cards. It had in the past taken cash with no problems. 2) after putting out my breakfast order form on the door Before 11:00PM, no one ever came by to pick it up. No breakfast or COFFEE for me in the AM. 3) Put the Coffee Makers back in the rooms!
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Review collected in partnership with this hotel
Response from ScottGraduate, Manager at Graduate Providence
Responded Mar 10, 2020
We appreciate the feedback, Garry. We're disappointed your time with us was less than ideal. We care deeply about the satisfaction of our guests so we regret that our features and amenities didn't meet your expectations. Thank you again for your feedback. We'll be sure to address your concerns with our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon. Scott A. Williams General Manager
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My stay at the Graduate Providence was excellent except that our room was boiling hot (75-76 degrees the entire time we were there). We were told when we checked in that if we were too hot we should turn off the thermostat and open a window. We did that, but the window could only be opened a couple of inches, not nearly enough to actually cool the room. Sleeping (and generally being in the room) was pretty unpleasant as a result.
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Review collected in partnership with this hotel
Response from ScottGraduate, Manager at Graduate Providence
Responded Mar 8, 2020
We appreciate the feedback, mafkdcio. While we're glad you had an excellent stay, it's unfortunate you had such challenges during your stay with us. We're disheartened our temperature control system didn't meet your expectations. It's important to us that our guests feel relaxed and comfortable during their time with us. We hold ourselves to a higher standard so we'll address your concerns with our team moving forward. We hope you allow us the chance to host you again soon for a more positive experience. Scott A. Williams General Manager
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I am very impressed with your finished product. You did a lot to maintain the old charm of the Biltmore. I was a bit skeptical that it would be possible to maintain the charm of the old hotel, but you did a great job Thank you
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Review collected in partnership with this hotel
Response from ScottGraduate, Manager at Graduate Providence
Responded Mar 8, 2020
Thanks for the great review! It's lovely you had such a fantastic stay with us at Graduate Providence! We're thrilled you enjoyed our beautiful building and historic charm. We care about the happiness and satisfaction of our guests and your praise for our ambiance lets us know we're doing our job! We look forward to seeing you again soon! Have a fantastic day! Scott A. Williams General Manager
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We all loved the newly remodeled hotel. A huge upgrade from the previous years as the Biltmore. Valet service was on point. Looking forward to the new sports bar in conjunction with Top Golf opening this summer.
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Review collected in partnership with this hotel
Response from ScottGraduate, Manager at Graduate Providence
Responded Mar 6, 2020
Thanks for the perfect rating, Steve W! We're pleased to hear that you have fully enjoyed your stay at Graduate Providence, as we strive to create a full service experience for our guests. We can't wait to see you again soon! Have a fantastic day! Scott A. Williams General Manager
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Previous
PRICE RANGE
$145 - $291 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the providence biltmore hotel providence, biltmore hotel providence ri
FORMERLY KNOWN AS
Providence Biltmore
LOCATION
United StatesRhode IslandProvidenceDowntown Providence
NUMBER OF ROOMS
294
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Frequently Asked Questions about Graduate Providence
Which popular attractions are close to Graduate Providence?
Nearby attractions include The Great Escape Room (0.1 miles), WaterFire (0.3 miles), and Providence Performing Arts Center (0.2 miles).
What are some of the property amenities at Graduate Providence?
Some of the more popular amenities offered include an on-site restaurant, a fitness center, and meeting rooms.
Which room amenities are available at Graduate Providence?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Graduate Providence?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Graduate Providence?
Yes, parking is available to guests.
What are some restaurants close to Graduate Providence?
Conveniently located restaurants include Gracie's, Ellie's, and The Capital Grille.
Are there opportunities to exercise at Graduate Providence?
Yes, guests have access to a fitness center during their stay.
Is Graduate Providence located near the city center?
Yes, it is 0.1 miles away from the center of Providence.
Does Graduate Providence offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Graduate Providence?
Many travelers enjoy visiting The Stephen Hopkins House (0.3 miles), Providence Athenæum (0.4 miles), and Slater Mill Museum (4.0 miles).
Does Graduate Providence have any great views?
Yes, guests often enjoy the park view available here.