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The Dean Hotel

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Traveler (332)
Room & Suite (122)
Dining (11)

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About

#9 of 25 hotels in Providence
Location
4.7
Cleanliness
4.5
Service
4.4
Value
4.0
This property has identified as LGBTQIA+-owned.
Tripadvisor does not verify the accuracy of this information.
Built around the history and culture of Providence, The Dean is a hotel that values collaboration with our neighbors. Filled with custom furniture, craftwork from local purveyors and found objects from Europe and beyond, The Dean revels in the details. This historical building has been elegantly transformed into a 52-room hotel in the heart of the Providence’s DownCity historic district - directly adjacent to the Rhode Island Convention Center, Dunkin Donuts Center, and within close walking distance to Brown, RISD, Johnson & Wales, the State Capitol and many corporations and historic sites. The Dean is host to Bolt Coffee in the lobby library, the Dean Bar, a European-style cocktail bar, north, our full service restaurant that cooks food and pour drinks that go in a lot of different directions, and the Boombox, a karaoke den with a bar and private singing rooms.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Bicycles available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Baggage storage
Paid private parking on-site
Wifi
Coffee shop
Restaurant
Snack bar
Wine / champagne
Evening entertainment
Karaoke
Nightclub / DJ
Newspaper
Non-smoking hotel
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Ironing service
Show more
Room features
Air conditioning
Desk
Housekeeping
Seating area
Cable / satellite TV
Flatscreen TV
Walk-in shower
Complimentary toiletries
Bottled water
Private bathrooms
Hair dryer
Show more
Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Mid-range
Languages Spoken
English, Spanish
Traveler Insights
This summary was created by AI, based on 54 recent English reviews.
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The Dean Hotel is a unique, eclectic property situated in a prime location near downtown, historic sites, and gay bars, which is highly praised by many travelers. Guests often commend the hotel's cleanliness and modern, chic decor. However, some travelers were bothered by the high noise levels, especially from the adjacent club and street. While reviewers appreciate the cozy rooms, they also express dissatisfaction with the small size, poor lighting, and lack of basic amenities like coffee makers and closets. The value of the hotel is a contentious point, with guests citing hidden fees and expensive parking.
Location
Central
Atmosphere
Eclectic
Rooms
Basic
Value
Overpriced
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Limited
Location
Central
Many travelers praise the hotel's central location, appreciating its proximity to downtown, historic sites, gay bars and the train station.
  • NYCleveland
    NYCleveland
    Aug 2023 1670 contributions
    Pros: The location is near the city’s gay bars and a nice 15 minute walk to the train station...
  • Kyle C
    Kyle C
    May 2023 2 contributions
    ...The location is also unbeatable and we enjoyed the karaoke bar downstairs...
  • jenniferjojo
    jenniferjojo
    May 2023 50 contributions
    Great location, cozy room, kind of interesting decor and vibes...
  • Kathleen C
    Kathleen C
    Apr 2023 6 contributions
    ...The eclectic design, cleanliness, location, and overall vibe of the hotel was great...
  • johanneslotze
    johanneslotze
    Mar 2023 1 contribution
    ...Great location also if you wish to visit the historical part of Providence: I came to see Brown University and sites related to the writer H. P. Lovecraft - all within easy walking distance...
  • kilipaki
    kilipaki
    Mar 2023 10 contributions
    ...Location of hotel is convenient to downtown...
  • Compass730540
    Compass730540
    Jan 2023 2 contributions
    ...The central location of the hotel, however, made it worthwhile...
  • daleherbert
    daleherbert
    Nov 2022 1 contribution
    This hotel is in a perfect location in downtown Providence, so close to so many activities and surrounding neighborhoods...
  • Rachel T
    Rachel T
    Oct 2022 2 contributions
    ...Other than that downfall, the hotel is located in a great location with wonderful bars, clean rooms and great customer service at the front desk...
  • J3267ZZben
    J3267ZZben
    Oct 2022 1 contribution
    Character-filled rooms, great location, comfortable bed, friendly service...
  • j428h
    j428h
    Sep 2022 1 contribution
    I stayed here for a few days and was impressed by the central location. If you are without a vehicle, this location is centrally located to walk around and explore Providence...
  • FChandlerW
    FChandlerW
    Sep 2022 1 contribution
    Great location, great breakfasts, great rooms...
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Atmosphere
Eclectic
Travelers appreciate the hotel's unique, eclectic ambiance with modern, chic decor, cozy rooms, and lively bar and karaoke lounge. However, some found the club next door too loud.
  • Resort228563
    Resort228563
    Jun 2023 33 contributions
    ...Certainly the red lights illuminating the halls are quirky; an Eliot Ness era flavor. The room was more than eclectic; it was full of contrasts: beautifully renovated tile bath, quality lighting fixtures well placed, then on the other side a dirty worn area rug on a wood floor that would have been beautiful refinished, and a bed of marginal comfort that was covered by a lumpy duvet...
  • Alex H
    Alex H
    Jun 2023 3 contributions
    Chic, warm old timey decor... Small room but fit my needs...
  • jenniferjojo
    jenniferjojo
    May 2023 50 contributions
    Great location, cozy room, kind of interesting decor and vibes. Loud Kareoke bar at night and a sparce cafe and reception area mix that could be improved upon...
  • 455tessaa
    455tessaa
    May 2023 22 contributions
    ...The club/restaurant next door is CRAZY loud...
  • Kathleen S
    Kathleen S
    May 2023 6 contributions
    ...The bed and bedding were very comfortable and the room very clean and quiet...
  • rpqnz
    rpqnz
    Apr 2023 275 contributions
    ...The bar in the evenings was the perfect speakeasy and the atmosphere was mysterious, warm and inviting all at once... Bartender from Cape Verde islands, was soo friendly and she played old school Missy Eliott and it brought back such great memories!... Aah and the room, cozy, warm and the linens were soft...
  • Kathleen C
    Kathleen C
    Apr 2023 6 contributions
    ...The eclectic design, cleanliness, location, and overall vibe of the hotel was great...
  • X2440ZXmike
    X2440ZXmike
    Mar 2023 1 contribution
    ...Didn't get a chance to try out the Boom Box Karaoke downstairs, but it looked like it was rocking on a Thursday night...
  • mmbinkley
    mmbinkley
    Mar 2023 2 contributions
    ...Complete with a bar, karaoke lounge, and pop up restaurant, I have continually come back and found something new to do...
  • mgpedrero
    mgpedrero
    Mar 2023 1 contribution
    ...Viva was extremely helpful and our room was very cute!...
  • Shadam
    Shadam
    Jan 2023 1 contribution
    Loved the pop up restaurant, cocktail and karaoke bars...
  • Monika B
    Monika B
    Dec 2022
    ...It's beautiful, simple but chic, centrally located, comfortable...
  • Michael M
    Michael M
    Nov 2022 6 contributions
    ...It has a unique vibe, very cool and chic but also with a Prohibition flair...
  • J3267ZZben
    J3267ZZben
    Oct 2022 1 contribution
    Character-filled rooms, great location, comfortable bed, friendly service... Also: they've added curtains in the shower to avoid water spraying into the bathroom...
  • Danny B
    Danny B
    Oct 2022 1 contribution
    ...The rooms are very nice, and the beds are comfortable with very high quality linens...
  • LinProvidence
    LinProvidence
    Oct 2022 1 contribution
    Perfectly designed, aesthetically pleasing, and very comfortable...
  • Lauren S
    Lauren S
    Oct 2022 1 contribution
    ...I loved that my single room was cozy and compact...
  • E_Lederman
    E_Lederman
    Oct 2022 8 contributions
    ...And the modern design/decor remains fresh and sharp...
  • sshaarba
    sshaarba
    Sep 2022 1 contribution
    ...I was in providence for a concert and the hotel was a block from the venue. I love the bunk beds room because I was visiting with a friend...
  • _blancaflornorvin
    _blancaflornorvin
    Sep 2022 3 contributions
    ...The rug is old and flithty..The bed is by the door...
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Rooms
Basic
Travelers frequently reported mixed experiences with their rooms, mentioning issues like poor lighting, small size and lack of amenities, alongside positives like coziness and comfort.
  • qbana70
    qbana70
    Sep 2023 2 contributions
    Room was tiny and awkwardly laid out... The throw rug was dirty as was the bathroom floor... This was one of the most uncomfortable hotel stays I've ever experienced...
  • ob525lov2y
    ob525lov2y
    Sep 2023 1 contribution
    We were really disappointed in our stay - our room was on the 5th floor with an window unit... You are better off at the residence inn across the street...
  • GrandTour14501072569
    GrandTour14501072569
    Jul 2023 1 contribution
    ...Make sure you have a tetanus shot because my room (409) had a nail sticking up from the floor that stabbed my foot; a/c did not work well so the room was hot and muggy; the wifi was slow and unreliable; water pressure in the sink was low and slow; the tiny shower did not have a door, just a cheap plastic curtain so the water splashed out onto the bathroom floor... There were no dressers or closets to put your clothes and only a 2' x 2' desk that the hotel filled snacks that you pay for so you could not even fit your computer on it...
  • Drea upstate
    Drea upstate
    Jul 2023 6 contributions
    When looking for a place to stay, we thought this hotel was well rated. However, the building, room design and amenities were lacking; there wasn't even a dresser or closet in our room...
  • Resort228563
    Resort228563
    Jun 2023 33 contributions
    ...The room was more than eclectic; it was full of contrasts: beautifully renovated tile bath, quality lighting fixtures well placed, then on the other side a dirty worn area rug on a wood floor that would have been beautiful refinished, and a bed of marginal comfort that was covered by a lumpy duvet. The room also could have benefitted by a thorough cleaning...
  • Alex H
    Alex H
    Jun 2023 3 contributions
    ...Stayed here for a wedding- pricier than Airbnb but honestly not worth the price difference in my opinion. Small room but fit my needs... Wish complimentary coffee was offered in the room to make it more of a value...
  • 455tessaa
    455tessaa
    May 2023 22 contributions
    ...Staff switched my room but it didn't help. They brought me ear plugs and white noise machine (very accommodating) but none of it changes that this is the loudest room I've ever stayed in at a hotel...
  • Kathleen S
    Kathleen S
    May 2023 6 contributions
    ...The hotel is older, my room was small, and the elevator is antique ( thank you, James, for the instructions)... The bed and bedding were very comfortable and the room very clean and quiet...
  • rpqnz
    rpqnz
    Apr 2023 275 contributions
    ...Aah and the room, cozy, warm and the linens were soft... Clean room/hotel and the price will not break the bank...
  • mgpedrero
    mgpedrero
    Mar 2023 1 contribution
    ...Viva was extremely helpful and our room was very cute!...
  • Brandon A
    Brandon A
    Jan 2023
    ...There was no trash barrel in the room, only a small one in the bathroom and the room did not have any type of refrigerator so we were unable to save any leftover food...
  • Compass730540
    Compass730540
    Jan 2023 2 contributions
    I didn’t realize that my room would have a bunk bed... Also, the room was exceedingly dark with no overhead lights in it or the bathroom...
  • Dana E
    Dana E
    Jan 2023
    What a great experience the staff is exceptional the accommodations were wonderful I love the rooms so cozy, quiet and warm...
  • kby654
    kby654
    Jan 2023 3 contributions
    ...Cozy and comfortable room with all of the right stuff!...
  • Kerri D
    Kerri D
    Dec 2022 1 contribution
    We were visiting family for Christmas and checked into our room and couldn’t get the heat to work... We were moved to another room that was directly next to an ice machine that cycled every 15 minutes waking us up several times throughout the night... The room was drafty, there was no blanket for the bed, no hair dryer, and no trash can in the room...
  • j428h
    j428h
    Sep 2022 1 contribution
    ...The room could use better lighting, however...
  • mkendra2022
    mkendra2022
    Sep 2022 1 contribution
    The stay was exceptional - cozy, clean, friendly & close to everything. The room size was acceptable & limited amenities were suitable...
  • _blancaflornorvin
    _blancaflornorvin
    Sep 2022 3 contributions
    ...Room is so small with an old long bench...
  • sshaarba
    sshaarba
    Sep 2022 1 contribution
    Had a quick but comfortable stay at the Dean... I love the bunk beds room because I was visiting with a friend...
  • FChandlerW
    FChandlerW
    Sep 2022 1 contribution
    Great location, great breakfasts, great rooms...
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Value
Overpriced
Travelers generally found the value of the hotel disappointing, citing hidden fees, expensive parking, and lack of complimentary amenities.
  • ob525lov2y
    ob525lov2y
    Sep 2023 1 contribution
    We were really disappointed in our stay - our room was on the 5th floor with an window unit... The parking is more expensive than advertised on the website and your car will just be out in an open-air lot... You are better off at the residence inn across the street...
  • Susanne P
    Susanne P
    Sep 2023 1 contribution
    If you want coffee, you need to walk 2 blocks to a coffee shop... For coffee, you can buy their instant coffee for $15.00!!... If you want water or soda, walk down the street to the pub...
  • qbana70
    qbana70
    Sep 2023 2 contributions
    ...This was one of the most uncomfortable hotel stays I've ever experienced...
  • Ash
    Ash
    Aug 2023 166 contributions
    ...Turns out if you park there overnight you pay an extra $30 so for 13 hours we paid $64...
  • Wendy B
    Wendy B
    Aug 2023 60 contributions
    ...The cost of overnight parking was unbelievably US$38. We were told by the hotel staff that though it was not their parking area this was our best option, they did not tell us that if we’d parked five minutes walk away in the shopping mall it would have cost us $20... When the hotel employee defensively directed us to the parking area’s office it turned out that during the time it took us to walk into the hotel with our bags, check in, connect to wifi to provide ID, credit card etc, and return to the car to pay the $38, we were booked... The parking office attendant then voided the fine however he warned us that may not actually work...
  • GrandTour14501072569
    GrandTour14501072569
    Jul 2023 1 contribution
    ...Make sure you have a tetanus shot because my room (409) had a nail sticking up from the floor that stabbed my foot; a/c did not work well so the room was hot and muggy; the wifi was slow and unreliable; water pressure in the sink was low and slow; the tiny shower did not have a door, just a cheap plastic curtain so the water splashed out onto the bathroom floor. They didn't even offer a free cup of coffee in the morning -you had to pay for it... Be prepared to pay $40 a night for parking next to the hotel...
  • Drea upstate
    Drea upstate
    Jul 2023 6 contributions
    ...Parking was very expensive, similar to what is charged in New York City...
  • Alex H
    Alex H
    Jun 2023 3 contributions
    ...Stayed here for a wedding- pricier than Airbnb but honestly not worth the price difference in my opinion... Wish complimentary coffee was offered in the room to make it more of a value...
  • roddythompson84
    roddythompson84
    Jun 2023 1 contribution
    I went to Providence on a work trip, and this hotel was the most reasonably priced at the time. After looking over the pictures and talking to a friend, I decided to book it because it was in my company’s budget...
  • 455tessaa
    455tessaa
    May 2023 22 contributions
    Cute boutique hotel and nothing the hotel could do about this but if you want to get a good night's sleep, don't come here... I see reviews like this all the time and think "wow, what a Karen" but really, don't come here if you're wanting to go to sleep before 2 am...
  • Jonathan K
    Jonathan K
    Feb 2023 93 contributions
    ...Watch out for the hidden junk fees. I made a reservation for a $209 room... / type on credit card/read estimate of room + taxes/ agree to terms and conditions / and wait for confirmation... Got confirmation and reservation number screen / then got another screen confirming $209 room, which you can see on the attached screenshot... Buuuuuuut, tucked up in the corner of the screen shot , it states my credit card has been tapped for $312.43... Slick comes with a price, about 80% more in this case...
  • Gbadalyan
    Gbadalyan
    Jan 2023 31 contributions
    ...I love staying here, but if I'm going to freeze each time, I'll stay in a different pet friendly hotel...
  • Stephen N
    Stephen N
    Dec 2022 1 contribution
    ...The Dean is a unique, eclectic hotel with a European-feel to it...
  • Monika B
    Monika B
    Dec 2022
    ...It's beautiful, simple but chic, centrally located, comfortable...
  • vvorthy
    vvorthy
    Nov 2022 5 contributions
    ...I would recommend only paying for one day of parking at a time if your stay is over the weekend...
  • Michael M
    Michael M
    Nov 2022 6 contributions
    The Dean is a wonderful little boutique hotel right in the heart of downtown Providence...
  • lpcrl
    lpcrl
    Oct 2022 38 contributions
    ...But once we left the hotel they charged in our credit card two of the bottles (they told me that one was complimentary, but not the other two…) and other thing we didn´t touch... I think it was so, because I still have not received any invoice after asking for it 3 times… I think it is a pity that instead of trying to give a good service, they just try to trick and rip off their own customers...
  • Danny B
    Danny B
    Oct 2022 1 contribution
    ...Not purchase a boujie $15 box of instant coffee, with no way to prepare it...
  • bobbyleeh
    bobbyleeh
    Oct 2022 36 contributions
    ...Let me start off by saying that the Dean Hotel had everything in it that I hate about hotels... I could have stayed at a chain hotel with it's new look but I'm glad I didn't ... The price I payed was well worth the stay...
  • LinProvidence
    LinProvidence
    Oct 2022 1 contribution
    Perfectly designed, aesthetically pleasing, and very comfortable...
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Cleanliness
Meticulous
Many travelers commend the cleanliness of the hotel, noting the clean rooms, high-quality toiletries, and attention to detail. However, some guests felt the room could have benefitted from a thorough cleaning.
  • qbana70
    qbana70
    Sep 2023 2 contributions
    ...The toilet paper is the thinnest ply possible...
  • Ash
    Ash
    Aug 2023 166 contributions
    ...Better towels than it seems most places have these days...
  • Resort228563
    Resort228563
    Jun 2023 33 contributions
    ...The room also could have benefitted by a thorough cleaning...
  • unitedgeekdom
    unitedgeekdom
    May 2023 1 contribution
    ...They even put my coat on a hanger before I entered my room for the first time...
  • Kathleen S
    Kathleen S
    May 2023 6 contributions
    ...The bed and bedding were very comfortable and the room very clean and quiet...
  • 328alison
    328alison
    May 2023 1 contribution
    ...I always go back to The Dean for its clean and modern...
  • rpqnz
    rpqnz
    Apr 2023 275 contributions
    ...The shower pressure wonderful and tolietries fragrant and of high quality. Clean room/hotel and the price will not break the bank...
  • Kathleen C
    Kathleen C
    Apr 2023 6 contributions
    ...The eclectic design, cleanliness, location, and overall vibe of the hotel was great...
  • X2440ZXmike
    X2440ZXmike
    Mar 2023 1 contribution
    ...Clean and fun with a great energy!...
  • Stephen N
    Stephen N
    Dec 2022 1 contribution
    ...I stayed in one of the Guardian Suites which was spacious, clean and comfortable...
  • lpcrl
    lpcrl
    Oct 2022 38 contributions
    We were 3 people in one room and found 3 bottles of water that we thought were complementary as in many hotels in US (there was also no pricelist) and opened them...
  • J3267ZZben
    J3267ZZben
    Oct 2022 1 contribution
    ...Also: they've added curtains in the shower to avoid water spraying into the bathroom...
  • Danny B
    Danny B
    Oct 2022 1 contribution
    ...No cups, no sweetener, no how water, no creamer, no stirrer, nothing. The rooms are very nice, and the beds are comfortable with very high quality linens...
  • LinProvidence
    LinProvidence
    Oct 2022 1 contribution
    ...We even got a water kettle for our room as we wanted hot water...
  • sshaarba
    sshaarba
    Sep 2022 1 contribution
    ...I loved the rainfall shower and the toiletries!...
  • mkendra2022
    mkendra2022
    Sep 2022 1 contribution
    The stay was exceptional - cozy, clean, friendly & close to everything...
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Service
Inconsistent
The majority of travelers appreciate the friendly and helpful service, but some mentioned lack of in-room amenities.
  • Susanne P
    Susanne P
    Sep 2023 1 contribution
    ...When asked for a small pot for the room, we received an electric pot to heat water... If you want water or soda, walk down the street to the pub...
  • Wendy B
    Wendy B
    Aug 2023 60 contributions
    ...The girls on check in were helpful and the Irish pub down the street was great... The lift got stuck on the top floor which meant we had to eventually go up and fix it so we could get it moving to carry our bags down, one at a time... We were told by the hotel staff that though it was not their parking area this was our best option, they did not tell us that if we’d parked five minutes walk away in the shopping mall it would have cost us $20... When the hotel employee defensively directed us to the parking area’s office it turned out that during the time it took us to walk into the hotel with our bags, check in, connect to wifi to provide ID, credit card etc, and return to the car to pay the $38, we were booked... The parking office attendant then voided the fine however he warned us that may not actually work...
  • Ash
    Ash
    Aug 2023 166 contributions
    ...The room was very comfortable, and The Dean would be a great choice if you needed to work in your room... Better towels than it seems most places have these days... The staff was kind but needs more training...
  • NYCleveland
    NYCleveland
    Aug 2023 1670 contributions
    ...I recommend Bolt Coffee around the corner .The room was small but comfortable enough... Cons: The staff needs hospitality training; a smile goes a long way and I saw none...
  • GrandTour14501072569
    GrandTour14501072569
    Jul 2023 1 contribution
    ...They didn't even offer a free cup of coffee in the morning -you had to pay for it... The only positive thing I can say was that the staff was friendly but when I checked out, the staff didn't bother to ask me how my stay was...
  • Alex H
    Alex H
    Jun 2023 3 contributions
    ...Wish complimentary coffee was offered in the room to make it more of a value...
  • sbblue1986
    sbblue1986
    Jun 2023 1 contribution
    ...The personal welcome note with our name on it was extra special...
  • Kathleen S
    Kathleen S
    May 2023 6 contributions
    While there is always room for improvement, for me, the service people offer trumps any other consideration. James, Gracie, and Jeremy all gave exemplary service in storing and delivering my luggage (after an early arrival) to finding transportation to the airport when my Uber app failed... The bed and bedding were very comfortable and the room very clean and quiet...
  • unitedgeekdom
    unitedgeekdom
    May 2023 1 contribution
    ...The front desk staff brought my suitcase and boxes up to my room. They even put my coat on a hanger before I entered my room for the first time...
  • rpqnz
    rpqnz
    Apr 2023 275 contributions
    ...Every single person was helpful, kind and knowledgeable. James, hands down, went above and beyond to assist me with arranging for a taxi in the early morning hours... He was incredibly helpful, prompt and friendly... The gentleman with the glasses made me one of the best lattes I have ever had... He timed the espresso shot precisely and took great care to make a quality drink... They also serve Knead doughnuts and they were delicious and fresh... Bartender from Cape Verde islands, was soo friendly and she played old school Missy Eliott and it brought back such great memories!... The shower pressure wonderful and tolietries fragrant and of high quality... Clean room/hotel and the price will not break the bank... Thank you everyone for all of your hospitality and help!...
  • Kathleen C
    Kathleen C
    Apr 2023 6 contributions
    ...Parking was soooo convenient as it was right next door. Easy in, easy out which was great as it was pouring rain when I was checking out... The young lady at the desk even offered to walk me to my car while sheltering me with an umbrella... I've stayed at several hotels in Providence and would definitely recommend The Dean...
  • mmbinkley
    mmbinkley
    Mar 2023 2 contributions
    I have stayed at the Dean multiple times for business and chose to keep coming back for their overall feel and great customer service... The staff at the front desk are some of the nicest people I have encountered and will go above and beyond to provide a comforting experience...
  • Jonathan K
    Jonathan K
    Feb 2023 93 contributions
    .../ type on credit card/read estimate of room + taxes/ agree to terms and conditions / and wait for confirmation...
  • Compass730540
    Compass730540
    Jan 2023 2 contributions
    ...One of the front desk agents was especially helpful, but the other was notably less so...
  • Dana E
    Dana E
    Jan 2023
    What a great experience the staff is exceptional the accommodations were wonderful I love the rooms so cozy, quiet and warm...
  • Danny B
    Danny B
    Oct 2022 1 contribution
    ...Don't get me wrong, it's a cute, unique tiny hotel, but I would still love the simple things that even a Quality Inn offers, like the ability to brew a cup of coffee in my room when I wake up... The rooms are very nice, and the beds are comfortable with very high quality linens... So very close to 5 stars all the way around... Heck, if a Holiday Inn knows guests like coffee in the morning and provide all that is required for making a cup in their room, I would expect The DEAN to have the Nespresso Vertuo like I get at Melia's INNSiDE in Manhattan...
  • lpcrl
    lpcrl
    Oct 2022 38 contributions
    We were 3 people in one room and found 3 bottles of water that we thought were complementary as in many hotels in US (there was also no pricelist) and opened them. But once we left the hotel they charged in our credit card two of the bottles (they told me that one was complimentary, but not the other two…) and other thing we didn´t touch... I think it was so, because I still have not received any invoice after asking for it 3 times… I think it is a pity that instead of trying to give a good service, they just try to trick and rip off their own customers...
  • J3267ZZben
    J3267ZZben
    Oct 2022 1 contribution
    Character-filled rooms, great location, comfortable bed, friendly service... Also: they've added curtains in the shower to avoid water spraying into the bathroom...
  • Lauren S
    Lauren S
    Oct 2022 1 contribution
    ...But the Bolt coffee shop in the lobby served up the best brew and the attached lounge was great for hanging out with friends...
  • bobbyleeh
    bobbyleeh
    Oct 2022 36 contributions
    ...I could not have been more happy with my hotel stay than what I was... The two front desk clerks that assisted us in checking in were some of the friendliest I have ever met... They took time to tell us about the history of the hotel and then showed us to the elevator... They then took time to tell us about some great places to eat... We took their opinion and ate at Murphey's right next door... I will be staying at the Dean Hotel again if I make it up to Providence again...
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Amenities
Limited
Guests mention that the hotel lacks basic amenities like coffee makers and closets, space heaters were insufficient, and there were complaints about additional charges for water bottles.
  • Susanne P
    Susanne P
    Sep 2023 1 contribution
    If you want coffee, you need to walk 2 blocks to a coffee shop. When asked for a small pot for the room, we received an electric pot to heat water... For coffee, you can buy their instant coffee for $15.00!!... If you want water or soda, walk down the street to the pub...
  • qbana70
    qbana70
    Sep 2023 2 contributions
    ...When I first arrived, the hand soap dispenser was missing the dispensing tube for the pump...
  • ob525lov2y
    ob525lov2y
    Sep 2023 1 contribution
    ...You are better off at the residence inn across the street...
  • Ash
    Ash
    Aug 2023 166 contributions
    ...The room was very comfortable, and The Dean would be a great choice if you needed to work in your room... Better towels than it seems most places have these days... Turns out if you park there overnight you pay an extra $30 so for 13 hours we paid $64... We could have moved our car easily...
  • Wendy B
    Wendy B
    Aug 2023 60 contributions
    ...The girls on check in were helpful and the Irish pub down the street was great...
  • GrandTour14501072569
    GrandTour14501072569
    Jul 2023 1 contribution
    ...They didn't even offer a free cup of coffee in the morning -you had to pay for it. There were no dressers or closets to put your clothes and only a 2' x 2' desk that the hotel filled snacks that you pay for so you could not even fit your computer on it... Be prepared to pay $40 a night for parking next to the hotel...
  • Drea upstate
    Drea upstate
    Jul 2023 6 contributions
    When looking for a place to stay, we thought this hotel was well rated. However, the building, room design and amenities were lacking; there wasn't even a dresser or closet in our room...
  • Alex H
    Alex H
    Jun 2023 3 contributions
    ...Small room but fit my needs. Wish complimentary coffee was offered in the room to make it more of a value...
  • Lori D
    Lori D
    May 2023 2 contributions
    Nice rooms and very comfortable bed... Near a lot of bars and restaurants etc... Real comfy and cute room... A/C is really important to me and it worked very well... Not too fancy but nice and comfortable to stay overnight or for a wkn...
  • 328alison
    328alison
    May 2023 1 contribution
    ...I always go back to The Dean for its clean and modern. It gives the perfect getaway and escape feeling, even for a business trip...
  • kilipaki
    kilipaki
    Mar 2023 10 contributions
    ...Room Size, quality of construction, Amenities and bath facilities more than satisfactory... Did spend time at the hotels Karaoke on site and had a great time... Overall, the Dean Hotel exceeded my expectations and will stay again when opportunity arises...
  • Compass730540
    Compass730540
    Jan 2023 2 contributions
    I didn’t realize that my room would have a bunk bed... The heater wasn’t working, so there was a space heater (fortunately, it was not very cold out, so the space heater was sufficient)... The central location of the hotel, however, made it worthwhile...
  • Brandon A
    Brandon A
    Jan 2023
    ...Ideally located with restaurants and stores within walking distance... Overall great stay and will be staying there again...
  • Kerri D
    Kerri D
    Dec 2022 1 contribution
    ...It turns out the hvac was not working and the hotel provided a small space heater which was not sufficient...
  • vvorthy
    vvorthy
    Nov 2022 5 contributions
    Everything about the hotel and the staff was great...
  • Danny B
    Danny B
    Oct 2022 1 contribution
    ...Don't get me wrong, it's a cute, unique tiny hotel, but I would still love the simple things that even a Quality Inn offers, like the ability to brew a cup of coffee in my room when I wake up... The rooms are very nice, and the beds are comfortable with very high quality linens... A good pillow makes for a good night's sleep, and you get 4 of those... Heck, if a Holiday Inn knows guests like coffee in the morning and provide all that is required for making a cup in their room, I would expect The DEAN to have the Nespresso Vertuo like I get at Melia's INNSiDE in Manhattan...
  • lpcrl
    lpcrl
    Oct 2022 38 contributions
    We were 3 people in one room and found 3 bottles of water that we thought were complementary as in many hotels in US (there was also no pricelist) and opened them. But once we left the hotel they charged in our credit card two of the bottles (they told me that one was complimentary, but not the other two…) and other thing we didn´t touch...
  • Rachel T
    Rachel T
    Oct 2022 2 contributions
    ...Difficult time with parking provided by the hotel. Other than that downfall, the hotel is located in a great location with wonderful bars, clean rooms and great customer service at the front desk...
  • mkendra2022
    mkendra2022
    Sep 2022 1 contribution
    The stay was exceptional - cozy, clean, friendly & close to everything. The room size was acceptable & limited amenities were suitable...
  • _blancaflornorvin
    _blancaflornorvin
    Sep 2022 3 contributions
    ...The rug is old and flithty..The bed is by the door...
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mikeferguson2023 wrote a review Nov 2023
Providence, Rhode Island1 contribution
Staff is great, as always, but be sure to check with the hotel before you book on 3 things that were critical for us and ended up being disappointing on our last visit. 1) The hotel bar, a super charming space with great drinks, is closed on Sunday and Monday. Never heard of such a thing so we didn't check the hours. Our bad, but the fact that the bar was closed started our stay of on a bad note. 2) The size of your room. I'd never had a room this small on previous stays. It was tiny and uncomfortable. 3) We had a view, not of Fountain Street or Mathewson, or even the parking structure, but of a brick wall. Didn't see one other guest during our stay and yet they put us in a crappy room with a crappy view. Tiny room with a brick wall out the window was claustrophobic Maybe not a big deal on a business trip but it sure kills the vibe on a romantic get-away.
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Date of stay: November 2023
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Dana T wrote a review Nov 2023
2 contributions
Absolutely adored this place! It used to be a brothel and I totally got those vibes. Sexy, funky, and cool! The Narragansett beers in the room upon arrival are the perfect RI welcome. The location is also great. Looking forward to a return to check out the Karaoke Bar which was closed the days I was there.
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Date of stay: November 2023Trip type: Traveled with friends
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Pauline R wrote a review Nov 2023
Watertown, Connecticut18 contributions
At first glance I wasn’t sure about this quirky spot, but I quickly realized I liked that it was different. The elevator was a treat with its sliding gate doors! The rooms were clean ,comfortable beds and very large bathroom/shower. There was no phone and almost no outlets but overall I enjoyed our overnight stay and would stay there again.
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Date of stay: November 2023
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Sarapatricia25 wrote a review Nov 2023
1 contribution
The heat never worked. There are tons of creepy artwork. The elevator looked like a horror movie. Hallways scream KINKY, red light. It felt like a Law and Order SVU episode. I was disappointed. I don't recommend.
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Date of stay: November 2023
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Response from Jeremy Denis, Guest Services / Front Office at The Dean Hotel
Responded 3 weeks ago
Thank you for taking the time to leave us a review. I am sorry to read your stay wasnt satisfactory. This is not the quality of service we aim for. I will use this review to help improve guest services and the overall guest expierence. Feel free to reach out to me at jeremy@thedeanhotel.com and I will happily help your next stay with us more enjoyable.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jamie1126 wrote a review Nov 2023
1 contribution
Teeniest of tiniest rooms. No mini fridge no iron. The hallway was straight out of AHS red lighting elevator fit 2 people max and NOT ADA friendly. There must be air in the pioes so whenever anyone used their bathroom the whole room shook with vibrations and banging. We didn't sleep at all due to this, just as you started fallinf ti sleep the pipes started banging and vibrating. Only good part of this stay was the location and front desk staff
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Date of stay: November 2023
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Response from Jeremy Denis, Guest Services / Front Office at The Dean Hotel
Responded 3 weeks ago
Thank you for the review. We use this to help improve the overall guest expierence. Feel free to let me know how I can make your next stay with us more enjoyable
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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melandrel wrote a review Nov 2023
1 contribution
My partner and I booked a trip to Providence for our anniversary and were recommended The Dean by mutual friends. It was impressively clean and the design was fun but still minimal! The service was the best and we felt very welcome - especially when we asked to relocate rooms to a quieter spot. The building central/downtown and sometimes I can be very sensitive to noise but the team was quick to assist us and make sure we were taken care of the entire stay. We definitely would love to return and try the bar/Thick Neck and are already planning our return!
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Date of stay: November 2023
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Response from Jeremy Denis, Guest Services / Front Office at The Dean Hotel
Responded 4 weeks ago
Thank you for taking the time to leave a review and Happy anniversary. I am happy that the Dean was able to make it even more special. We cant wait to welcome you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jcq1975 wrote a review Oct 2023
New York City, New York1 contribution
Very nice staff and perfect location for hotel and parking, but this is more of a minimalist/hipster haven than a working hotel. Very few basic amenities. It wasn't until day two that I found the only outlet in the room not over the bathroom sink. Light levels were so low, no iron, no full-length mirror, so it is not exactly easy to get dressed for a work function. Lovely smelling soaps, well designed pencils and other swag, but they don't overcome the broken ac, broken hanger (one of 2!), lack of complimentary tea/coffee, creepy hallways lit only by red bulbs. Bed is really a cot. Light was so poor, and bathroom is entirely black tiles, so hard to say if anything was clean or not.
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Date of stay: October 2023
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jeremy Denis, Guest Services / Front Office at The Dean Hotel
Responded Oct 31, 2023
Thank you for taking the time to leave us a review. I am sorry to read your stay wasnt satisfactory. This is not the quality of service we aim for. I will use this review to help improve guest services and the overall guest expierence. Feel free to reach out to me at jeremy@thedeanhotel.com and I will happily help your next stay with us more enjoyable.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Frank from Boston wrote a review Oct 2023
Boston, Massachusetts9 contributions
My wife and I have stayed at the Dean 7 or 8 times over the years and we always enjoyed the hotel, until last year when we had some problems with the maintenance. We just stayed at the Dean recently and these problems have become much worse. The most significant issue was that the heating and air conditioning in the room didn’t work. We noticed the issue first when we saw an ill- fitting window air conditioner in the room which was allowing gusts of cold air in the room around the unsealed sides. When we mentioned this to the staff, they promptly removed the air conditioner, told us that the built in system for heat and air conditioning had not worked for a while and provided a portable space heater for the room connected to an outlet with an extension cord. It raised concerns for us that our room and probably many others in the hotel were using space heaters so we did not use the heater. A quick search of Trip Advisor indicates that the heat/ac problem has been going on for over a year. If a hotel can’t provide heat it shouldn’t be open. This issue was just one of many we noticed which indicate that the owners have stopped investing in the maintenance of the hotel, yet still charge top dollar for the rooms ($499 a night in our case). For example, the carpets were torn in the hallways, the rug in the room was worn and coming apart, the mattress was lumpy and should be replaced, the towels were thin and frayed, the cleaning in the room and the common areas was mediocre, one of the interior gate doors in the elevator was broken making it difficult to exit the elevator and the wi-fi is was too weak to allow streaming a movie. Guests should also be aware that across the alley is an outdoor bar which can be very loud until early in the morning. On previous stays parking in the lot next to the hotel was handled by paying the Dean. Now the parking is purchased from a machine in the lot in exact 24 hour increments of $38.50 and if you don’t renew the purchase for another 24 hour period before it expires you receive a “ticket” from the parking lot operator for $63. The hotel should manage the parking payments. Irrespective of these issues there are some good things about the hotel. The staff is very friendly and attentive. The interior design is cool and the back bar in the hotel is fun. The king suite is a good sized room. The Bolt coffee and Knead donuts in the lobby are very good, when they show up, which does not happen often on Sundays in our experience. The Dean is clearly on a downhill slide. If the owners aren’t willing to invest in the hotel, neither are we.
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Date of stay: October 2023
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jeremy Denis, Guest Services / Front Office at The Dean Hotel
Responded Oct 31, 2023
Thank you for taking the time to leave us a review. I am sorry to read your stay wasnt satisfactory. This is not the quality of service we aim for. I will use this review to help improve guest services and the overall guest expierence. Feel free to reach out to me at jeremy@thedeanhotel.com and I will happily help your next stay with us more enjoyable.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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704charles wrote a review Oct 2023
Dubai, United Arab Emirates19 contributions
The hotel is interesting - few staff but perfectly friendly. You go down dark corridors to get to your room which are clean and modern in appearance. Showers are good. Only advice is if you have a noisy neighbour it echoes down the corridor - call front desk fast!
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Date of stay: October 2023
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Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jeremy Denis, Guest Services / Front Office at The Dean Hotel
Responded Oct 31, 2023
Thank you for taking the time to leave a review. Happy to see you enjoyed your stay and hope we get the chance to welcome you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Vailge wrote a review Oct 2023
1 contribution
Truly wonderful stay at a unique hotel. Will definitely return next time I’m in PVD. Right around the corner from the Strand. Great service and price for the experience. Looking forward to returning, especially to the bar!
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Date of stay: October 2023
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jeremy Denis, Guest Services / Front Office at The Dean Hotel
Responded Oct 31, 2023
Thank you for taking the time to leave a review. We are so excited to have you back with us soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$102 - $182 (Based on Average Rates for a Standard Room)
LOCATION
United StatesRhode IslandProvidenceDowntown Providence
NUMBER OF ROOMS
52
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THE DEAN HOTEL $125 ($̶1̶8̶0̶) - Updated 2023 Prices & Reviews - Providence, RI

Frequently Asked Questions about The Dean Hotel
Which popular attractions are close to The Dean Hotel?
Nearby attractions include The Great Escape Room (0.1 miles), Providence Performing Arts Center (0.3 miles), and Johnson & Wales University - Providence, RI (0.3 miles).
What are some of the property amenities at The Dean Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Dean Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at The Dean Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at The Dean Hotel?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to The Dean Hotel?
Conveniently located restaurants include Gracie's, The Capital Grille, and Ellie's.
Is The Dean Hotel located near the city center?
Yes, it is 0.2 miles away from the center of Providence.
Are pets allowed at The Dean Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at The Dean Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Dean Hotel?
Many travelers enjoy visiting The Stephen Hopkins House (0.5 miles), Providence Athenæum (0.5 miles), and Roger Williams National Memorial (0.6 miles).
Does The Dean Hotel have any great views?
Yes, guests often enjoy the city view available here.