The stay was exceptional - cozy, clean, friendly & close to everything. The room size was acceptable & limited amenities were suitable. The only thing I thought was lacking was some feature to store clothing outside a suitcase hanging on exposed hooks and provide toothpaste.
Really neat hotel, super trendy with a distinct identity, in a good location downtown. Walkabout to Federal Hill (Little Italy), and across the Providence River to College Hill. Once you take the tiny old-school elevator up, you feel like you're in for an experience. And you are! Room was super cool, super modern. Would absolutely stay here again next time in town.
Great location, great breakfasts, great rooms. The staff were very friendly and helpful. Incredible atmosphere. Would stay again. Once again have to mention the breakfasts. Nice outdoor seating area with fire pit.
Very clean, charming and cozy hotel. Smells amazing. Bedroom was very well decorated and comfortable. Great location and convenient parking. A bit noisy from inside and outside. The food and coffee from downstairs was not good but it is a third party place.
No heat in the room as it was broken, drafty window and no comforter on the bed meant it was a poor nights sleep during a busy work trip, it did not meet my expectations although the staff was responsive, they did not offer me a different room.
The hotel room is not a hotel feels. Its like a logging or an Inn. Room is so small with an old long bench. Water in the shower area spread all over the bathroom. The rug is old and flithty..The bed is by the door. Elevator is so old style. I wont recommend at all. Not satisfied with my stay.
Great stay at the Dean. The staff was attentive and treated us with excellent care. The space is beautiful with a rich history. I can't wait to return and take more pictures. Delicious fresh roast coffee downstairs and many other small cafes within walking distance. Made me fall in love with Providence.
On its face the Dean Hotel has a charming aesthetic, but that only goes so far. The elevator is not practical as it is. Please consider swapping out the sliding metal gates for something easier for your guest to walk in and out of with their luggage. The room was very basic, especially considering the price and that it was your most expensive room. No closet space makes it inconvenient for a longer stay. The mattress was uncomfortable, and there was about a foot of space between the top of the mattress and the wall (consider adding head boards). The TV is on a sliding bracket, which is pointless since it can't swivel towards the bed (people watch TV in beds in hotels...). Among the snacks provided we found a bag of coffee, but not coffee maker to be found. The glass shower in the bathroom has no door, instead a shower curtain. With the tiny size of that shower and no door the entire floor was soaking wet. And there is no sound barrier between the rooms; our neighbors were quiet and respectful, but we couldn't help but feel we were all bunking together at night because you hear everything. Would not come here again unless there are significant improvements.…
We love everything about the Dean-staff, easy check in and size, and fabulous Bolt Coffee and pastries and sweet staff in the am in the lobby. Rooms wonderful:simple and super comfortable, thoughtful everything,and great style. Hallways too dim and use a mini fridge in all rooms please. Otherwise perfect! Not a chain or corporate-yay!
We were supposed to be staying in a block of rooms dedicated for a wedding block, instead we were given a room that was no more than 100 sq ft and also infested with ants. Truly disappointed. Would not recommend for the price.