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Hotel Providence

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Hotel Providence
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890 Reviews from our TripAdvisor Community

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Showing 866: English reviews
New Jersey
Level Contributor
133 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

I booked two rooms for two nights each through Hotels.com. I paid for and was guaranteed two Deluxe King Rooms. We received two standard rooms with a full size bed. We contacted hotels.com who immediately contacted the hotel manager to resolve the issues. Two weeks after check out the Hotel Providence finally responded and said they would NOT issue credit... More 

Helpful?
Thank Fenway302
klajoie, General Manager at Hotel Providence, responded to this review

Dear Fenway302, I do apologize that there was a problem with your rooms but this is the first I am hearing of this so I am not sure who at the desk you spoke to. I would be happy to speak with you regarding this situation. At Hotel Providence all of our customers are important to us and we want... More 

Central NY
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

This hotel is right downtown, within walking distance (and I can't walk too far) from RISD, beautiful bridges on the canal, restaurants and shops. We had a lovely, clean, stylish double queen room. The beds were very comfortable, the bathroom nice, big shower (no tub). There were two smallish windows. They do charge for water bottles, which is kind of... More 

Helpful?
Thank LyndaNY
klajoie, General Manager at Hotel Providence, responded to this review

Dear LyndaNY, Thank you for your comments regarding your recent stay with us. We are delighted you enjoyed your clean, stylish, well appointed room. We will be doing some additional upgrades in late fall 2016. We are glad you enjoyed the city. The area is very beautiful with many restaurants and shops in the area and along the canal. If... More 

Virginia Beach, Virginia
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

The rooms and bathrooms are newly updated and beautifully decorated. We loved the way our double room had a separate seating room. The problem is that the walls are paper-thin so we heard everything from the hallway and adjacent room.

Helpful?
Thank Gayle G
klajoie, General Manager at Hotel Providence, responded to this review

Dear Gayle G, Thank you for your review regarding your recent stay at Hotel Providence. We are delighted that you enjoyed your beautiful boutique guest room with the separate living area. We will be doing additional upgrades later this year, which will include a refrigerator, larger television and some accent pieces to highlight our already well appointed guest rooms! We... More 

Seattle, Washington
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Visiting Providence for the first time for a professional continuing education course. I loved this hotel. The restaurant was okay. The rooms were renovated and very well done. We really enjoyed our stay!

Helpful?
Thank krowley
klajoie, General Manager at Hotel Providence, responded to this review

Dear krowley, Thanks for the great feedback on trip advisor regarding your recent stay with us. We have many guests that stay with us that are visiting the local colleges and universities. We are delighted you enjoyed our nicely appointed rooms and there are more upgrades to come this fall/winter as well. We are making some changes in the restaurant... More 

Winter Park, Florida
Level Contributor
48 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is very nice, with clean, quiet and comfortable rooms. The staff was friendly upon arrival. There is no concierge, so the front desk or bellman is responsible for making restaurant suggestions. Providence is a walk-able city. This hotel was in a good location to walk to most everything. There are some transients near the hotel and at first... More 

Helpful?
Thank annsouth
Kelly L, General Manager at Hotel Providence, responded to this review

Dear ann south, Thank you for taking a moment to share your experience. I am happy to hear you found the staff to be very friendly and the rooms very clean and comfortable. The hotel does have a great location for walking around the city. Were you here for Waterfire on the river? If you missed it you will have... More 

New York City, New York
Level Contributor
97 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

It's hard to be overly critical of Providence, especially in the summer months. It's such a beautiful city, but it can be like a ghost town in July. The Hotel Providence is a fine hotel, but there are just a few things they need to do to make it a bit more welcoming: the lobby area seems to pedestrian and... More 

Helpful?
Thank Sean M
Kelly L, General Manager at Hotel Providence, responded to this review

Dear Sean M, Thank you for taking a moment to share your stay with us on Trip Advisor. Thank you for your comments regarding the hotel and we will be updating our lobby in the fall/winter of 2016. We are glad you enjoyed our large guest rooms and bathrooms and that the valet made it easy for you to come... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

We had a lovely time at Hotel Providence. Beautiful old hotel with such a grand foyer. Restaurant is okay. The best part however is the staff. They are so kind, especially the man at the front desk! So helpful. Definitely would come back here next time we are in Providence! -Mrs. Hudson

Helpful?
Thank libbyhudson
Kelly L, General Manager at Hotel Providence, responded to this review

Dear Mrs. Hudson, Thank you so much for taking the time and telling us want a great experience you had at our beautiful hotel with the grand foyer! The staff take pride in this hotel and what they do and it shows! I will share your gracious comments with all of them! We look forward to your next visit to... More 

Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The great stuff: The hotel is beautiful. The rooms are comfortable, bed is fabulous. The bad stuff: Don't get me wrong, we did stay out late at the casino. The hotel does not have a parking lot, so you must valet. It took a 1/2 hour for us to find the one staff member in the hotel. Calls to the... More 

Helpful?
1 Thank CJs-m0m
Kelly L, General Manager at Hotel Providence, responded to this review

Dear CJs-m0m, Thank you for taking the time to contact me regarding the situation with one of my team members. I certainly understood your concern and this has been addressed and will not happen again. We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and... More 

Consett, United Kingdom
Level Contributor
110 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 1 week ago

There are some dubious looking people in streets nearby but they don't bother you. Friendly, helpful staff. Large clean comfortable room, well furnished and provisioned. Valet parking $28 a night seemed pricey but it's not much less at lots nearby and less convenient. Lots of good eating nearby.

Helpful?
1 Thank davie m
Kelly L, General Manager at Hotel Providence, responded to this review

Dear davie m, Thank you very much for taking the time to share your experience. I am very happy to hear that our team members took such good care of you and you found the rooms to be comfortable and well appointed. We are glad you enjoyed some of the great restaurants in the area we have so many!! We... More 

Panama City, Florida
Level Contributor
92 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was town for a meeting at the Convention Center and showed up at 3 am after the Delta Computer Crash. I called to let them know I would be late and the staff was helpful. I like all the classic wood and styles from of the building and short walk to all the restaurants and activities nearby, but had... More 

Helpful?
Thank Jim W
Kelly L, General Manager at Hotel Providence, responded to this review

Dear Jim W Thank you for your feedback regarding your recent stay. I was happy to see the front desk staff was very helpful and you found our location to be convenient to many fine restaurants and activities in the area. However, we do apologize for the malfunctioning of the air conditioning unit and reported your concerns to our maintenance... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Hotel Providence is nestled in the heart of downtown Providence's Arts and Theatre district. Located mere blocks from boutique shopping, galleries and perfect little cafes/restaurants, Hotel Providence is itself a place where the arts are celebrated and where finding new passions (or reviving sleeping ones) are celebrated! We all have a passion...discover yours at Hotel Providence! ... more   less 

Additional Information about Hotel Providence

Address: 139 Mathewson St, Westminster Street, Providence, RI 02903-1806
Location: United States > Rhode Island > Providence
Price Range: $177 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Providence 4*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hotwire, Expedia, Orbitz, Odigeo, Priceline, Cheap Tickets, Travelocity and Jetsetter so you can book your Hotel Providence reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Romantic Hotel in Providence
#2 Business Hotel in Providence
#3 Luxury Hotel in Providence
#7 Family Hotel in Providence
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