Hotel Providence (RI) - UPDATED 2016 Reviews

Highlights

Free High Speed Internet ( WiFi )
Restaurant
Room Service
Bar/Lounge
Fitness Center with Gym / Workout Room

About the property

Non-Smoking Hotel
Wheelchair access
Pets Allowed ( Dog / Pet Friendly )

Things to do

Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room

Room types

Suites
Non-Smoking Rooms
Family Rooms
Accessible rooms

Internet

Free Internet
Free High Speed Internet ( WiFi )
Paid Wifi

Services

Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Concierge
Babysitting

Official Description (provided by the hotel)

Hotel Providence is nestled in the heart of downtown Providence's Arts and Theatre district. Located mere blocks from boutique shopping, galleries and perfect little cafes/restaurants, Hotel Providence is itself a place where the arts are celebrated and where finding new passions (or reviving sleeping ones) are celebrated! We all have a passion...discover yours at Hotel Providence! ... more

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Additional Information about Hotel Providence

Address: 139 Mathewson St, Westminster Street, Providence, RI 02903-1806

Location: United States > Rhode Island > Providence

Price Range: $194 - $291 (Based on Average Rates for a Standard Room)

Hotel Class:4 star — Hotel Providence 4*

Number of rooms: 80

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, Priceline, Travelocity, Odigeo, Cheap Tickets and Jetsetter so you can book your Hotel Providence reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Hotel Style:

#2 Romantic Hotel in Providence

#2 Business Hotel in Providence

#4 Luxury Hotel in Providence

#7 Family Hotel in Providence

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acupofwarmmilk

Atlanta, Georgia

Amex Traveler

Level

Contributor

85 reviews

4 hotel reviews

15 helpful votes

“THE WORST HOTEL I'VE EVER STAYED”

Reviewed 5 days ago NEW

DO NOT CHOOSE THIS HOTEL. DO NOT CHOOSE THIS HOTEL. DO NOT CHOOSE THIS HOTEL. I repeat. 1. If you are traveling with infants, please skip this hotel because they do NOT accommodate kids. They told us they were going to provide us 2 cribs but they didn't. Their bed is super high, it's extremely unsafe to put an infant... More

Helpful?

Thank acupofwarmmilk

Dear acupofwarmmilk, I appreciate your review of your recent experience at our hotel. We have discussed with the city about them moving the meals they serve from the church to another location and this is still in process. I'm very sorry that you were treated with an undesirable level of service from Hotel Providence and I have addressed these issues... More

Elliot J

2 reviews

“Hotel Homeless, This Walls, Terrible Customer Service”

Reviewed 1 week ago NEW via mobile

We stay at this hotel this weekend, what a mistake. I wish I would have read all the bad reviews before booking. As you can see management responds to them, but nothing has changed. The hotel is stationed near some type of building that draws tons of homeless people around the entry. They'll follow you asking for money when you... More

Thank Elliot J

Dear Elliot J, Thank you for your comments regarding your recent stay with us. Regarding the homeless the city does provide meals for them on Friday nights and Sunday mornings at the church near our hotel. We have been working with the city continuously regarding this matter. I apologize if this made you feel uncomfortable and the hotel is receiving... More

Kate D

Bedford

“We loved the Hotel Providence.”

Reviewed 2 weeks ago

We stayed one night to see a show. Our room was spacious and luxurious. Very clean. The hotel staff were exceptionally helpful. While we did not eat at the restaurant, I was tempted when we walked past the gorgeous courtyard and heard the live music. Lovely experience

Thank Kate D

Dear Kate D, Thank you for your great review on your recent stay at Hotel Providence. We take pride and we are delighted you had a lovely experience. We have jazz friday nights in the lounge or the courtyard depending on the weather. We hope should your travels bring you back to the area that Hotel Providence will again be... More

moodysoul34

Pawtucket, Rhode Island

6 reviews

1 helpful vote

“Hotel Providence & Valet”

9/11/2016 I recently stayed at Hotel Providence and everything was great! From the valet service - Kevin was polite and very professional obtaining our vehicle. This young man is quick on his feet and seems to enjoy his job which shows in his attitude to making the exchange pleasant. The hotel staff was great and our check in and check... More

1 Thank moodysoul34

Dear moodysoul34, Thank your for your feedback regarding your recent stay. We love to hear back from our guests and I am delighted you enjoyed your stay and that my team at Hotel Providence took such great care of you. I have shared your comments with them and we all hope you will be back to visit soon. Fall is... More

MaryMom312

Chicago, Illinois

1 review

“Reservation not honored”

Four months in advance of our stay, I reserved a room for my family of 4 at Hotel Providence. It was recommended by a friend who told me what a great hotel it is. I canceled my reservation at the Biltmore on her advice. When we arrived to check in at 5:00 p.m., we were given a room, but quickly... More

Thank MaryMom312

Hi MaryMom312, Thank you for submitting your review. I sincerely apologize that we were unable to honor your reservation. It appears that we were oversold on room types that day but that is no excuse. I am glad that we were able to secure you a room at one of our neighboring hotels in the city. I hope that next... More

MrsRI

86 reviews

18 hotel reviews

33 helpful votes

“Not bad”

Reviewed 2 weeks ago via mobile

This hotel wasn't bad...I liked the room it was small but nice. The one thing I really like was that you had to enter a little vestibule to get to your door I thought that was great so no one could bother you. The staff was nice...I've had nicer but nothing to complain about. The neighborhood has come a long... More

Thank MrsRI

Dear MrsRI, Thank you for the review from your recent stay with us at Hotel Providence. So glad you enjoyed the new shops in the area since your last visit to the area. I don't know if you have ever been to any of the Waterfire events but if you have not you should come back again. It is a... More

zick24

Massachusetts

10 reviews

3 hotel reviews

5 helpful votes

“Beautiful Hotel with Excellent Staff”

We had stayed at this Hotel a few years ago. We were happy then, and we were happy with our recent stay as well. The staff at the front desk are extremely helpful. We explained that we had reservations for dinner, and they called ahead and had a cab waiting outside the hotel for us 1/2 hour in advance of... More

Thank zick24

zick24 has 1 more review of Hotel Providence

“Beautiful old hotel”

Reviewed July 8, 2013

Dear zick24, What a great review !! Thank you so much for returning to our hotel and we are happy you once again enjoyed your stay at Hotel Providence. We will be doing some new upgrades in the late fall so we hope on your next visit you will be able to enjoy our upgraded amenities in the room and... More

karennNEW

Chester, Maryland

“Stop over for a good night sleep!:((”

Reviewed 3 weeks ago

Great service by everyone ! Butt when I got to take a shower there was a clump of hair in the shower stall. :(( There was a smell in the elevator. I was not being told about the 28$ DOLLAR FEE to park. also once you walk out the door you are in another world.

Thank karennNEW

Dear KarennNew, Thank you for the great review regarding the great service by my staff at the hotel but I do apologize for cleanliness of your bathroom. That is unacceptable and it has been brought to the attention of the executive housekeeper and to the attendant who was assigned to the room. I have also reminded the front desk staff... More

Philip W

Roanoke, Virginia

“Refreshing visit, great service.”

Only reason I didn't give five stars is because parking was a little pricey and the bed is firmer than I like... but that's a personal preference. Otherwise the room was perfect. Staff was very helpful and attentive. Really beautiful area of Providence with lots of historic buildings and tons of character. Would definitely stay here again.

Thank Philip W

Dear Philip W, Thank you for your feedback regarding your stay with us. I am happy my team took great care of you and you enjoyed our historical city. If you have not been to a Waterfire event in the city that is a must see!! We look forward to your next visit!! Regards, Kelly Lajoie More

garrahyd

New York City, New York

14 reviews

14 helpful votes

“Nice hotel....location needs to be cleaned up by the town!”

Hotel was very nice and clean. Staff was great....just outside the door, everything changes. Although it looks quaint in the area, you are surrounded with beggars and pan handlers. There is a convenience store right outside and some very unappealing characters just hang around outside. The homeless not only are not only laying down outside, they will approach you for... More

Thank garrahyd

Dear garrahyd, We are so happy you enjoyed the hotel and the staff took great care of you. Thank you for feedback regarding outside of the hotel and we have addressed this with the city and we are working with the local authorities. We have never had any issues at the hotel nor do we want to so I think... More

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Hotel Providence

Hotel Providence

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