Hampton Inn & Suites Providence Downtown
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hampton Inn & Suites Providence Downtown
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 16 hotels in Providence
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Hampton Inn and Suites Providence Downtown is a historic 10 story hotel built in 1920 featuring 110 rooms with 37 suites. The Hampton is located in the heart of the Providence financial district. The building was originally constructed as the Old Colony House, home of the original Old Colony Bank. The hotel has been converted from the Old Colony house into a beautiful, upscale 10 story hotel with all high end offerings. The lobby has maintained the historic architecture and design while becoming an upscale hotel gathering place. The lobby is decorated in high elaborate crown molding with gold inlay. The hotel will feature a concierge room on the 11th floor with a breath-taking panoramic view of the city skyline and the Providence River. The Hampton Inn & Suites Providence Downtown also features a deluxe complimentary On the House hot breakfast, a fully equipped fitness center with PreCor equipment, a full service business center with complimentary High Speed Internet Access, Uniguest c
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Breakfast available
Breakfast buffet
Kid-friendly buffet
Vending machine
Shuttle bus service
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Centrally Located
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
102Restaurantswithin 0.3 miles
44Attractionswithin 0.3 miles
Contact
58 Weybosset St, Providence, RI 02903-2817
Getting there
Providence Station9 min
Rental CarsSee rental cars from $29/day
1319Reviews24Q+A100Room tips
Reviews
Traveler rating
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Popular mentions
Stayed for two nights and very happy with stay. Older hotel that has been maintained and updated. Got a room on newer addition with a refrigerator. Front desk was helpful and knowledgeable on area and attractions. Parking garage next door, ana you can walk to most downtown eateries and the river walk. Would stay again.
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Date of stay: October 2021Trip type: Traveled on business
1 Helpful vote
Helpful
Response from Reid Thornton, General Manager at Hampton Inn & Suites Providence Downtown
Responded 2 weeks ago
Hi there! Thank you for the review, and for choosing us to stay with in PVD! Our historic façade is unlike that of any other hotel in downtown Providence, but don't let that fool you - our spacious guests rooms and ensuites are warm, modern, and inviting! We're happy to hear you picked a guest room with a mini-fridge; not every room has one, but we always have additional down in maintenance should a guest ever need one. Our front desk has gone through some extensive training over the past month about what's going on in Downtown - many organizations and companies have announced projects, festivals, and events that we think our guests would love to know about when they're in town. And if you're not looking for a crowd, we know of plenty of culturally and historically relative activities you can take part in as well! And you're right, there are plenty of amazing restaurants we're lucky to call our neighbors - Congress Tavern, Circe, Capriccio's, Layali - just to name a few that are steps from our own front door! And you're welcome to drive anywhere downtown; the one-ways can get a little confusing, but it's a relatively "drivable" city. But if you don't want to, we don't blame you. Our valet services are partnered with the Arcade Parking Garage right next door - so you car is in safe hands inside their private garage while you spend your days worry-free. Again, thank you for the review - and we look forward to your return! Reid
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+1
Hotel's Favorite
This was our first time in Providence, and I chose this hotel based on the reviews and the fact that we often choose Hilton hotels. The lady at check-in was very friendly. Our room was right by the elevator which I generally do not prefer, but this hotel was very quiet other than the heating and cooling system which had lots of vibrating and knocking. (We were in a king room on the ninth floor which did not have a fridge or microwave but our adult kids on the other side of the building (which you'll realize they combined two side-by-side buildings in this historic downtown to make the hotel) did have these amenities. I just wish I had noticed this while booking the rooms and will from now on... The breakfast was self-served, prepackaged items with two hot items available each morning which is served by an employee. We really liked the location in the financial district of downtown. There's a Starbucks half a block away, a Ben & Jerry's and other restaurants close to Brown University (on Thayer). To self park your car, it is $30 or you can choose valet which is $38. I did notice a nearby public parking garage so that may be worth looking into for those who don't want to pay that price. Because we were visiting New England for almost two weeks we had packed light and did our laundry every other day or so. It was interesting to see the prices at various Hilton hotels. It was $1.50 for each load whether you used the washer or dryer (meaning $3.00 total for a full load). It was actually the cheapest of all our hotels. Other than the noisy heating/cooling system, I still really liked this hotel and would stay here again. I am sharing some fun features of it with it being in a historic building.…
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Date of stay: June 2021
Rooms
Service
Sleep Quality
3 Helpful votes
Helpful
Response from Reid Thornton, General Manager at Hampton Inn & Suites Providence Downtown
Responded Aug 28, 2021
Hi there Leslie! Thank you so much for your kind review and feedback! We always recommending giving us a call directly so we can ensure you're booking the room best suited for you - we'll even bring a minifridge or microwave to you if you don't wish to move (some people like to stay in the same room number every time they come). Since you've joined us in July we've transitioned back to full-self-service breakfast - with those famous Hampton waffles & all the works! And we're so happy to hear you went out on the town - our location right in the heart of the financial district makes exploring the Creative Capital so easy. And none of us here have ever thought to look into how much of a bargain our on-site laundry is! I am sorry that the HVAC unit in your room was a little bumpy, but the good news is if you plan on joining us again we've recently gone through and handled some routine maintenance on the building's many units - your room can be at the exact temperature you want and quiet all night long! All the best, Reid
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The staff was exemplary and assisted us with any needs that we required. We took advantage of the shuttle service which dropped us off to an Italian restaurant in Federal Hill and picked us up for a return to the hotel. The hotel itself was clean and properly secured and sanitized for Covid. The location is perfect to experience Waterfire (only two blocks away), enjoy the college hill area and enjoy downtown Providence.
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Review collected in partnership with Hampton
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Reid Thornton, General Manager at Hampton Inn & Suites Providence Downtown
Responded 2 weeks ago
Hi there! Thank you for your patronage, and taking the time to leave this review. I'm so happy to hear our staff was able to accommodate you - our amazing team of front desk agents pride themselves on our Hampton mentality of "making you happy makes us happy!" And I see you took advantage of our complimentary downtown shuttle for a night out in the historic Italian district! There's so much culture, fun, and most importantly: food, in Federal Hill - and while we realize we're no right door we happily offer a 5-minute ride in our shuttle! And our staff's favorite aspect of our hotel is it's prime location! Right in the heart of the financial district, the heart of downtown Providence - and you said it yourself: we're steps away from the lower levels of College Hill. Not to mention how much we all missed the Waterfire celebrations last year! We're so happy they're back on, just another wonderful thing to add to your to-do list while you're in town. Be well, and come see us again! Reid
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We stayed at this hotel for one night and will not return. The tv did not work in our room and there was a large hairball in the bathroom when we arrived. It looked like someone cleaned a brush and missed the trash. I guess housekeeping missed it as well. Gross. The room did not feel clean. The hairdryer felt sticky and the hotel has made no modifications to housekeeping during covid, which is something I have noticed and appreciated at other Hampton Inn locations in the past year. For example, other hotels have a plastic bag over the tv remote and disinfectant wipes dispensers in the lobby for people to use in their room when they arrive. The room was far from sanitized. The hotel lot was full the night we stayed so we had to park at another paid lot a few blocks away. There is no mask policy at all at this hotel, so if are trying to avoid being exposed to covid, this is not the hotel for you. The reception desk staff were wearing masks, but there are no signs requesting that guests wear masks. The elevators are small and slow and there are no mask signs in the elevators. There are also no mask signs in the buffet area during breakfast. Guest were crowded into the space, mostly unmasked and a few verbally mocked us for wearing our masks while we got breakfast. One unmasked guest tried to spread covid vaccine misinformation to us at the coffee area. A hotel cannot control the behavior of guests, but they can have a policy in place to make all guests feel safe and comfortable. This hotel does not have any such policy in place. Don't stay here if you are trying to avoid getting covid. This hotel clearly caters to those in our society who unfortunately are misinformed and not interested in ending the pandemic.…
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Date of stay: September 2021
Cleanliness
Service
Sleep Quality
Room Tip: Don't stay in this dirty hotel.
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1 Helpful vote
Helpful
Response from Reid Thornton, General Manager at Hampton Inn & Suites Providence Downtown
Responded 3 weeks ago
Hi there! First, I'd like to thank you for your feedback and allowing me to address these serious concerns you've levied from your stay. We understand that during these unprecedented times, guest comfort and safety is an incredibly important factor in any guests' stay. Our rooms, as is current Hilton Clean Stay Standard, are stocked with "handi-wipes" which are small sanitizer wipes, as well as Lysol wipes. In addition to our already standard housekeeping procedures within guest rooms, our hallways and common spaces are routinely sanitized through the day by dedicated staff members. Our current hotel mask policy, which is determined by following guidelines and mandates from the federal and Rhode Island State government, is as follows: if a guest is fully vaccinated, they are not required to wear a mask in any public areas. Out of an abundance of caution, our team members are still wearing masks in all guest-facing environments. And so, in compliance with RI guidelines/mandates, federal guidelines, and Hilton standards - you will not see signage through out the building, as it is no longer required. (Effective July 5 2021). When you originally reached out to the hotel regarding the alleged harassment by other guests, we immediately investigated. We spoke with our Front Desk Agents, Housemen, and Breakfast Attendants to get a better understanding of how breakfast went the morning you were with us. No one could verify your claims. We even looked through our security footage and all we could see were guests mildly interacting with each other and flipping their waffles in the cast iron pans. I'm glad you realize that we cannot control the behavior you alleged happened from other guests on your one night stay here, but I am sorry that it did not make you more indifferent towards your review of our amenities. It seems like we just might not be the best hotel for you, and that's fine! We wish you safe travels wherever you decide to journey to next. Should you wish to speak further about this you can call me directly at 401-608-3500. Be well & stay healthy, Reid
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Family weekend at PC. Good location. Nice to have breakfast if you want it. Basic breakfast but worked well for kids. Near plenty of places to eat lunch and dinner. Valet parking was convenient. Would stay here again.
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Review collected in partnership with Hampton
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Reid Thornton, General Manager at Hampton Inn & Suites Providence Downtown
Responded 3 weeks ago
We're so happy to hear you enjoyed your weekend stay with us in Providence-Downtown! Homecoming/Family weekends at the nearby Universities are some of our favorite weekends out of the year - allowing us to be that bridge between families as they travel into town to visit their loved ones! Many times we get guests for life out of it, and we have the privilege to see students as they first move into school, and as they walk down the isle toward their degree. Our valet parking team are some of the best in the business - convenient, affordable, and billed right to your room. Parking in any city's downtown district is already a big hassle, and we're happy to offer this additional amenity to make your trip a little easier! And you're right, we're surrounded by amazing and delicious restaurants here in the financial district - Congress Tavern, Circe, Capriccio's, Layali - just to name a few - all steps from our own front door! Again, we're happy you enjoyed your stay with us & we're looking forward to your return! Be well, Reid
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PRICE RANGE
$156 - $291 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn & suites providence downtown hotel providence, hampton inn and suites providence downtown, hampton inn providence
LOCATION
United StatesRhode IslandProvidenceDowntown Providence
NUMBER OF ROOMS
110
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Claim Your Listing Frequently Asked Questions about Hampton Inn & Suites Providence Downtown
Which popular attractions are close to Hampton Inn & Suites Providence Downtown?
Nearby attractions include The Great Escape Room (0.07 miles), Rhode Island School of Design Museum of Art (0.2 miles), and WaterFire (0.2 miles).
What are some of the property amenities at Hampton Inn & Suites Providence Downtown?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness center.
What food & drink options are available at Hampton Inn & Suites Providence Downtown?
Guests can enjoy free breakfast during their stay.
Is parking available at Hampton Inn & Suites Providence Downtown?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Hampton Inn & Suites Providence Downtown?
Conveniently located restaurants include Hemenway's Restaurant, Ellie's, and Circe.
Are there opportunities to exercise at Hampton Inn & Suites Providence Downtown?
Yes, guests have access to a fitness center during their stay.
Does Hampton Inn & Suites Providence Downtown have an airport shuttle?
Yes, Hampton Inn & Suites Providence Downtown offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hampton Inn & Suites Providence Downtown located near the city center?
Yes, it is 0.2 miles away from the center of Providence.
Are any cleaning services offered at Hampton Inn & Suites Providence Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Hampton Inn & Suites Providence Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Hampton Inn & Suites Providence Downtown?
The staff speaks multiple languages, including English and Spanish.