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The Stanley Hotel

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333 Wonderview Ave, Estes Park, CO 80517-9665
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (3186)
Room & Suite (726)
Dining (143)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 01/18/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Stanley Hotel
Updated 01/18/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#22 of 28 hotels in Estes Park
Location
Cleanliness
Service
Value
The Stanley Hotel is a luxurious historic landmark hotel in a spectacular mountain-view location, offering old-world charm matched with the latest of modern amenities. Take a "spirited" night or history tour... Enjoy free wireless Internet access throughout the property... Experience Cascades Restaurant... Or just relax and enjoy the view from your luxurious room, condo, or private residence! Come, experience The Stanley Hotel: 7,522 feet above the ordinary in beautiful Estes Park, an hour from Denver and minutes from Rocky Mountain National Park.
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Full view
Property amenities
Free parking
Free internet
Bar / lounge
Hiking
Fishing
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Parking
Wifi
Restaurant
Breakfast available
Outdoor dining area
Meeting rooms
Baggage storage
Gift shop
Non-smoking hotel
Shops
Sun terrace
ATM on site
24-hour front desk
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Room features
Housekeeping
Safe
Telephone
VIP room facilities
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Bath / shower
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
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Room types
Mountain view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Charming
Languages Spoken
English
3533Reviews74Q+A100Room tips
Traveler rating
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Popular mentions
jdfranco wrote a review May 15
Orleans, Massachusetts59 contributions5 helpful votes
Beyond in need of repair. not worth the money. Had a king room with a view. Everything was old. Shower never got hot. Set up in room was awkward. The lamps next to the bed were old and didn't adequately work. The only positive was the mattress and bedding were new. But overall Just a really bad experience.
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Date of stay: May 2021Trip type: Traveled with friends
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Stace W wrote a review May 10
1 contribution
As a resident of CO since 1972, I've visited The Stanley and have stayed previously. So my wife and I were pretty excited when we chose to make this the final night of our first trip since the March 2020 lockdown. Perhaps we'd have been happier if our expectations were lower. We found our room dingy, and the lack of cleanliness stood out markedly from other hotels we stayed at on this trip. The valve in the shower was installed upside down, so the water got cooler as the knob was turned farther on. I settled for a lukewarm shower, as turning the knob to full hot meant turning it almost off, and there wasn't enough water pressure to flow from the diverter valve to the shower head at that setting. Ours must have been a smoking room at one time; the embedded stale smoke smell put us off. (The only solution is replacing all the textiles...not likely affordable for The Stanley these days.) We were looking forward to a cocktail at The Whiskey Bar and dismayed when the host told us it would be impossible to serve us because the point of sale system had crashed. I pointed out that with pen and paper, I could calculate the full cost of drinks, including tax, as I did attend elementary school (plus have a calculator app on my phone). The manager intervened, and we were allowed to pay cash! Dinner at The Cascades was disappointing. My Old Fashioned was more simple syrup than bourbon, but they did charge $20 for it. My wife's prosecco was flat, and the meatloaf she ordered would have been fine with 75% less salt. The coffee was room temperature, and the "bananas foster" was artificially flavored banana custard with pecans on top. Friends, I understand how hard it is to be in the hospitality business these days. It's not just finding staff; it's also finding leadership that motivates people to care about the guest experience. At these rates, The Stanley could do a lot better. I hope they do, but sadly, I won't ever visit again to find out.
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Date of stay: May 2021Trip type: Traveled as a couple
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ashleylenee wrote a review May 4
Chicago, Illinois6 contributions
Our wedding was one month out as of last weekend, and they called to basically cancel. They said they had to go down to 40 people or cancel us due to Larimer County Covid restrictions. We called and spoke to Larimer County Health Dept. ourselves and have verbal AND written confirmation that The Stanley Hotel is not restricted by the county. They also told our coordinator that they will be cancelling weddings thru the end of July. We had to fight like hell to get our refund back. The lack of communication at this place is atrocious. They will hold your money, and then not answer calls or emails. My fiance had to drive up there and sit in the lobby for four hours until they finally got us our money back. And not only are they lying about their reasoning for cancelling, they said that they had us down for a total of 50 guests originally, when we actually had 85 guests... and they had our wrong date at one point too. We also have gone through about 4 different coordinators while there because of their issues with staffing. From talking with other places in town as well as the county, we have heard over and over that The Stanley has been having issues for years, that they can't keep staff on because it is so poorly run. The people there just do not care. We were nothing but polite the whole time we have had our wedding scheduled here, and still get awful customer service from the staff and treated like you are a burden. The staff are all unhappy, unhelpful, rude and could not care less about ruining people's big day and leaving them and their guests scrambling. I could go on and on about how awful they are but these reviews are going to speak for themselves. It's upsetting because this venue has so many special meanings to us and our family. The Stanley may try to make you sign a release as well when giving back your money because they know they are in hot water with people and don't want to get sued. Don't sign it is the advice we got from a lawyer ;)
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Date of stay: May 2021
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eerb wrote a review Apr 2021
Kerrville, Texas49 contributions33 helpful votes
Sad to see the majestic Stanley so poorly managed, this was a different hotel all together than I visited 10 years ago. The beautiful lawn out front had been replaced by a sort of garden maze with shoddy landscaping and half dead bushes. The plants used were the wrong type. Hotel dirty and poorly staffed although I hope the decline was only due to covid 19. I won't be back.
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Date of stay: July 2020Trip type: Traveled with family
1 Helpful vote
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TNTraveler477 wrote a review Apr 2021
Lebanon, Tennessee86 contributions16 helpful votes
My wife and I travel quite a bit and this was our third time in Estes Park so we decided to stay at the Stanley. I have no complaints on the service except you would think a 300 dollar per night hotel would have a bellman to assist with luggage? We stayed on the second floor and there were constant tours from 10 am until 5 pm right outside our door. We asked to be moved to another room and they were going to do that but assured us the tours need at 5 which they did. This was extremely annoying however. The door to the bathroom looked like termites had eaten through it and it was just really old. I understand the need to maintain history, but routine maintenance was very lacking.
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Date of stay: April 2021Trip type: Traveled as a couple
2 Helpful votes
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PRICE RANGE
$209 - $353 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
stanley estes park, stanley hotel colorado, stanley hotel estes park colorado
LOCATION
United StatesColoradoEstes Park
NUMBER OF ROOMS
230
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Frequently Asked Questions about The Stanley Hotel
Which popular attractions are close to The Stanley Hotel?
Nearby attractions include Brownfield's (0.4 miles), The Taffy Shop (0.5 miles), and Kirks Flyshop & Mountain Adventures (0.4 miles).
What are some of the property amenities at The Stanley Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and free parking.
Which room amenities are available at The Stanley Hotel?
Top room amenities include a flat screen TV, a view of a nearby landmark, and a view of the mountains.
What food & drink options are available at The Stanley Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Stanley Hotel?
Yes, free parking is available to guests.
What are some restaurants close to The Stanley Hotel?
Conveniently located restaurants include Kind Coffee, SEASONED-An American Bistro, and The Egg Of Estes.
Is The Stanley Hotel located near the city center?
Yes, it is 0.4 miles away from the center of Estes Park.
Are pets allowed at The Stanley Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Stanley Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to The Stanley Hotel?
Many travelers enjoy visiting Holzwarth Historical Site (9.8 miles).
Does The Stanley Hotel have any great views?
Yes, guests often enjoy the mountain view available here.