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My wife & I decided to celebrate our anniversary in Estes Park. I know there's a famous hotel there, but the price for the famous one was very high and I wanted something more romantic anyway. We got lucky when we found the Estes Park...More
Response from GMEstesPark R, Manager at The Estes Park ResortResponded September 7, 2016
Thank you for taking the time to provide us with your wonderful review, as well as allowing us to celebrate another year of wedded bliss with you and your bride. I am glad that you enjoyed our great amenities as well as our excellent location...More
Booked reservation through a travel agency. Upon arrival, had two rooms reserved. A mistake. Was given the better of the two rooms while the other was canceled. no price difference.
Room was nice, large and clean with a wonderful view of the lake from the...More
Thank Gregory B
Response from Jordan M, Task Force Manager at The Estes Park ResortResponded August 25, 2016
Hello Gregory B,
Thank you so much for taking the time to write a review regarding your visit with us. I am so sorry to hear about the booking inconvenience experienced upon arrival. I would enjoy the opportunity to discuss the exact discrepancy in more...More
The people were friendly. Dinner was great made by the chef. Now for the not so great. Breakfast was overloaded with butter. Room was not well insulated and could hear guests on both sides. The fabrics were stained on everything. We had the sheets changed...More
Response from Jordan M, Task Force Manager at The Estes Park ResortResponded August 24, 2016
Thank you so much for taking the time to provide feedback regarding your experience. I am so disappointed to hear that we failed to meet your expectations during your recent getaway. I would appreciate the opportunity to speak with you directly to obtain...More
We stayed at the Resort for a week in August. The hotel is small and has a smaller array of services than some resorts with one restaurant and a bar. That said, the hotel staff is very nice and accommodating. Beautiful views with rooms facing...More
We booked what was advertised as a mountain view room and were given a room in the basement. Our "Mountain view " was actually a view of a drainage ditch running under a deck on the ground floor for $300 a night. It was as...More
1 Thank ciprize
Response from Mike H, Manager at The Estes Park ResortResponded August 21, 2016
Thank you for taking your valuable time to share your experience with us. I'm sorry we failed to live up to your expectations. It appears there may have been a mistake in the booking process. Please contact me directly at the resort (970-577-6400) so...More
Thank you for your question. Depending on the time of the year that you travel to Estes Park, there is a shuttle that runs from the Estes Park Marina (located next to the Resort) to downtown Estes Park. It is a very... More
Thank you for your question. Depending on the time of the year that you travel to Estes Park, there is a shuttle that runs from the Estes Park Marina (located next to the Resort) to downtown Estes Park. It is a very reasonable walk of approximately 2 miles from the Estes Park Resort to Downtown Estes Park. There is a paved trail that runs along Lake Estes that can be utilized.