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Candlewood Suites Albuquerque

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179 Reviews from our TripAdvisor Community

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Showing 178: English reviews
Melbourne, FL, USA
Level Contributor
201 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We are traveling cross country so needing to do laundry is.inevitable. We've been staying at either Candlewood Suites or Staybridge Suites which are extended stay hotels. Staybridge Suites does light housekeeping each day as in most hotels, but Candlewood, at least the one in Albuquerque, only provides housekeeping weekly. This just surprised us as we expected the bed to be... More 

Helpful?
Thank Jo-Ellen A
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your feedback. I am sorry that we did not meet your expectations during your stay with us. Candlewood Suites does run very different than a Staybridge Suites. we appreciate your feedback since it is the only way we know how we are doing. We have taken all suggestions into consideration. We hope that you will give Candlewood... More 

Tampa, Florida
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed August 10, 2016 via mobile

I try to stay at Candlewood suites whenever on extended business travel because of generally good experience, and in this case and location I'm again satisfied. I always manage to negotiate a good rate with Candlewood suites as long as nothing unusual is going on locally. The wifi works well, slows down at night, password changes weekly but is posted,... More 

Helpful?
Thank Beyeberg
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your comments and loyalty to our brand. The lower rating surprised me being that you had nothing but great things to say about the hotel. Please contact me at any time if there is anything further you would like to discuss. We hope to see you again soon. More 

Santa Fe, New Mexico
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed August 3, 2016 via mobile

Adequate pet-friendly accommodation, with one of the lowest pet fees of any chain (which is great). Stayed overnight prior to an early business flight at the ABQ Sunport. While staff were friendly, the wait to check in at 6 PM was at least 10 minutes as there was only one attendant on duty, and the first room assigned was being... More 

Helpful?
1 Thank Katie M
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your feedback. I am sorry that we did not meet your expectations during your stay with us. Unfortunately our phone systems (wake up calls) went down recently without notice and unexpectedly. Again, I am sorry for the inconvenience and discomfort you felt during your stay. We hope you will give us another chance in the future. More 

Kerrville, Texas
Level Contributor
139 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed July 31, 2016

... continues to provide top value. One minor issue consistently continues. If you are staying after 9 AM on the day you check out, you WILL be continually harassed by housekeeping, even if you have put out the "I'm busy" magnetic indicator on the door.

Helpful?
1 Thank David G
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your comments. I am sorry that housekeeping has disturbed you in the morning. I have done retraining to ensure they do not knock on the doors several times. The do not disturb signs tells housekeeping to not knock on the doors until 12pm (check out time). I hope we will see you on your future stay to... More 

Christchurch, New Zealand
Level Contributor
123 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed July 31, 2016

Friendly check in. Our king bed studio room was a great size, very clean and comfortable. The room had a full size refrigerator, microwave and hot plates for cooking. Wifi connection was fabulous. There is a huge mall across the road with a Walmart where we bought supplies for our dinner which we cooked ourselves. Knives,forks, pots etc were provided.... More 

Helpful?
1 Thank Maggie G
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your comments. I am glad you enjoyed your stay and was able to take advantage of the full kitchen in your suite. We hope to see you again soon. More 

Salt Lake City, Utah
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 28, 2016 via mobile

It is a rare treat when everything goes according to plan, but it seems as if the wonderful staff at the Candlewood have mastered the art of a delivering a perfectly uneventful night. From booking, to check-in, through check out the next morning; everything was exactly as it should be.

Helpful?
Thank John M
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your comments. I am happy to hear you enjoyed every moment of your stay. I have shared you wonderful comments with my staff to let them know how great they are doing. We hope to see you again soon. More 

New Jersey
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed July 16, 2016

The front desk was very pleasant and accommodating. I had sprained my ankle a day before, so I requested a room close to the entryway, and preferably handicap accessible. The first room she gave me, was very big and bright, however, there was an unwelcome 'surprise' in the bathroom. I immediately hobbled back to the front desk, and explained the... More 

Helpful?
Thank Eyebatter357
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your comments. I am sorry that we did not meet your expectations during your stay with us. We strive for cleanliness here at Candlewood Suites and we appreciate you letting us know since that is the only way we know how we are doing. We hope to see you again. More 

Aberdeen, Scotland, United Kingdom
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 18, 2016

Great place to stay, close to old town and all the popular places. Also close to road network to get about. Rooms nice and bright and all the facilities you need. Accessible to local stores e.g. Walmart and others to pick up things for eating and also dining.

Helpful?
Thank DavidRG2013
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your comments. I am glad you enjoyed your stay with us. We hope to see you again soon. More 

Sydney, Australia
Level Contributor
104 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed June 17, 2016

I have had a few complaints about the places we have stayed on this 17 day drive around the central US, but couldn't fault this hotel at all. Clean, modern, full size fridge, microwave, kitchenette with hob, cutlery, the list goes on. And at last my wish for an iron and ironing board was fulfilled! They also provide a free... More 

Helpful?
Thank Susan T
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your comments. I am happy to hear that you enjoyed your stay with us and able to take advantage of all the wonderful amenities we have to offer. We hope to see you again soon. More 

Roswell, New Mexico
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 4, 2016

What we all don't need is surprises and issues on a trip. There were none here. Property is sort of secluded behind a shopping area, yet close to a Wal-Mart/ coffee shop, etc. if you need. Only one entrance/exit and a fence with video surveillance posted. So, it felt safe and secure. Staff was very friendly, facility has options for... More 

Helpful?
Thank rdraidr
Rachel L, Front Office Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your comments. We are glad you were able to enjoy our great amenities and our clean comfortable rooms. We hope the next time you pass through Albuquerque, you choose stop and stay with us. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Come and experience our new Comforts of Home Bedding Collection.Candlewood Suites Albuquerque hotel is located in the heart of Albuquerque, New Mexico and is only a one hour drive to Santa Fe. We are near the city's major highways and just 3 miles from downtown. Just a few minutes away from the Albuquerque International Airport, University of New Mexico, Albuquerque Balloon Fiesta Park and the mid-town business district. The finest dining, shopping and entertainment are also close by. Each suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your over sized executive desk with free high-speed Internet, two separate phone lines; check e-mail and talk on the phone at the same time. Relax in the over stuffed recliner while you enjoy the CD player and DVD/VCR. Borrow your favorites from the free video and CD library. Work off some stress in our fitness center. Visit our Candlewood Cupboard, now featuring 'Juan Valdez' complimentary coffee to all guests. You can also purchase meals, snacks and sundry items at value prices. Pets allowed with a non-refundable fee based on length of stay. $75 for 1-6 nights and $150 for 7+ nights. Pet agreement must be signed at check-in. ... more   less 

Additional Information about Candlewood Suites Albuquerque

Address: 3025 Menaul Blvd NE, Albuquerque, NM 87107-1862
Location: United States > New Mexico > Albuquerque
Price Range: $73 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Albuquerque 2.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Candlewood Suites Albuquerque Hotel Albuquerque
Candlewood Albuquerque
Albuquerque Candlewood Suites
Hotel Style:
#50 Business Hotel in Albuquerque
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