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Candlewood Suites Albuquerque

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Candlewood Suites Albuquerque
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187 Reviews from our TripAdvisor Community

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Showing 186: English reviews
New Rochelle, New York
Level Contributor
94 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 1 week ago

This location is not "bad" and certainly was worth the $$, but it was not the best experience I have had with this brand. Keep in mind that I am an IHG Spire Elite member, so I frequent this brand hotel whenever I can. Upon my arrival I was greeted with a litter filled entry way. The trash can was... More 

Helpful?
Thank travelelingJohn
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your feedback. I am sorry that we did not meet your expectations during your stay with us. Due to the 20-50 mile an hour winds these past few weeks we have had much more trash in our parking lot. We do try our best to keep up the trash but mother nature is not always on our... More 

Yukon, Oklahoma
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 26, 2016 via mobile

Pleasantly surprised! Room is very nice and we had a new bed. No ice machine, but had refrigerator that would make ice eventually...dishwasher, coffee,stove top, microwave, tv, DVD, blow dryer, free access to laundry, nice, fluffy towels, access to any kitchen appliance, and gym. No breakfast, but 24/7 "cupboard" on the honor system---just tell them what you took from the... More 

Helpful?
Thank Angie H
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your wonderful comments. I am glad you were able to take advantage of all the wonderful amenities we have to offer. We look forward to your return. More 

San Antonio, Texas
Level Contributor
4 reviews
Reviewed October 26, 2016

I found this place a week before I went to the 2016 Albuquerque Balloon festival. I would recommend this place without hesitating. We arrived early after driving for 12 hours and they allowed us to check in early. I think that is amazing! They have everything you need to cook a small meal before you take off for the day.... More 

Helpful?
Thank Gloria J
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your comments. Balloon Fiesta is a very busy time for Albuquerque and I am glad we were able to deliver great customer service during this very busy time for us. I am glad you were able to take advantage of some of the amenities we have to offer during your stay. We hope to see you again... More 

Surprise
Level Contributor
46 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 15, 2016

When we arrived, the outside trash can by the entry door was overflowing and cigarette smoking was at the door instead of 20 feet away. The promised lower floor room that had been specially cleaned to remove pet dander was not available. The room we were put in had coffee grounds left on the counter and mold in the shower.... More 

Helpful?
1 Thank GlendaZ
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your feedback. I am sorry that we did not meet your expectations during your stay with us. We hope you will give us another chance in the future when traveling to Albuquerque. More 

Illinois now, moving to MO soon
Level Contributor
89 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed October 11, 2016

Please get past the small, out of date lobby/check in area. Once you do you will enjoy the accommodations. The elevators floors and your kitchen floor will be laminate, not carpet which is a plus. Our mattress had a sign on it said "replaced in August 2016 which meant it was only a few months old, another plus. Kitchen has... More 

Helpful?
Thank GENEANDALICE
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your comments. I am glad you enjoyed all the amenities we have to offer. We recently replaced all mattresses in pillows which makes for a great nights sleep. We hope to see you again soon. More 

A TripAdvisor Member
Reviewed October 10, 2016 via mobile

Location was convenient. Clean rooms. Comfortable beds. Amenities at the open cupboard were on honor system. Free coffee and popcorn but no continental breakfast available. Kitchens in each room so wonderful amenity if staying long and on a budget. Some staff wasn't aware that Uber is an option. Very pet friendly so Fido is welcome. Great value especially due to... More 

Helpful?
Thank A TripAdvisor Member
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your comments. I am very happy to hear that you enjoyed your stay with us. All pets are definitely welcome when traveling. We hope to see you again soon. More 

Level Contributor
190 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed October 2, 2016 via mobile

Price was great. Rooms were clean. The pillows need to be replaced. Needs a little updating in the halls and front area. The rooms are well kept and the bathrooms taken care of. Great patio. Love the extra ear plugs.

Helpful?
1 Thank glmorgan
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your comments. I am happy to hear that you had a nice stay while in Albuquerque. We hope to see you again soon. More 

Zuni, New Mexico
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed September 29, 2016

The front desk staff were so friendly and welcoming. Check in and check out were a breeze. The room was spacious, had everything we could possibly want and the best of all was it was CLEAN!!!. Had the best nite's sleep in a long time. Don't know what brand mattress and pillow but would have taken both with me if... More 

Helpful?
1 Thank PunkinDunkin
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your wonderful comments. I am happy to hear that you enjoyed every part of your experience with the hotel. We recently installed brand new Sealy Posturpedic mattresses which will contribute to the great night's sleep you received. We look forward to your return. More 

Melbourne, FL, USA
Level Contributor
201 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed September 10, 2016

We are traveling cross country so needing to do laundry is.inevitable. We've been staying at either Candlewood Suites or Staybridge Suites which are extended stay hotels. Staybridge Suites does light housekeeping each day as in most hotels, but Candlewood, at least the one in Albuquerque, only provides housekeeping weekly. This just surprised us as we expected the bed to be... More 

Helpful?
Thank Jo-Ellen A
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your feedback. I am sorry that we did not meet your expectations during your stay with us. Candlewood Suites does run very different than a Staybridge Suites. we appreciate your feedback since it is the only way we know how we are doing. We have taken all suggestions into consideration. We hope that you will give Candlewood... More 

Tampa, Florida
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 10, 2016 via mobile

I try to stay at Candlewood suites whenever on extended business travel because of generally good experience, and in this case and location I'm again satisfied. I always manage to negotiate a good rate with Candlewood suites as long as nothing unusual is going on locally. The wifi works well, slows down at night, password changes weekly but is posted,... More 

Helpful?
Thank Beyeberg
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your comments and loyalty to our brand. The lower rating surprised me being that you had nothing but great things to say about the hotel. Please contact me at any time if there is anything further you would like to discuss. We hope to see you again soon. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Come and experience our new Comforts of Home Bedding Collection.Candlewood Suites Albuquerque hotel is located in the heart of Albuquerque, New Mexico and is only a one hour drive to Santa Fe. We are near the city's major highways and just 3 miles from downtown. Just a few minutes away from the Albuquerque International Airport, University of New Mexico, Albuquerque Balloon Fiesta Park and the mid-town business district. The finest dining, shopping and entertainment are also close by. Each suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your over sized executive desk with free high-speed Internet, two separate phone lines; check e-mail and talk on the phone at the same time. Relax in the over stuffed recliner while you enjoy the CD player and DVD/VCR. Borrow your favorites from the free video and CD library. Work off some stress in our fitness center. Visit our Candlewood Cupboard, now featuring 'Juan Valdez' complimentary coffee to all guests. You can also purchase meals, snacks and sundry items at value prices. Pets allowed with a non-refundable fee based on length of stay. $75 for 1-6 nights and $150 for 7+ nights. Pet agreement must be signed at check-in. ... more   less 

Additional Information about Candlewood Suites Albuquerque

Address: 3025 Menaul Boulevard, Albuquerque, NM 87107
Location: United States > New Mexico > Albuquerque
Price Range: $70 - $84 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Albuquerque 2.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Candlewood Suites Albuquerque Hotel Albuquerque
Candlewood Albuquerque
Albuquerque Candlewood Suites
Hotel Style:
#50 Business Hotel in Albuquerque
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Questions & Answers

Here's what travelers have asked, with answers from Candlewood Suites Albuquerque staff and other travelers.
4 questions
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Questions? Get answers from Candlewood Suites Albuquerque staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you have allergies don't go to this hotel.”
 of 5 bubbles GlendaZ, Oct 15, 2016 | Read review
“we had a 3rd floor room on the back side and it was perfect.”
 of 5 bubbles GENEANDALICE, Oct 11, 2016 | Read review
“Rooms on either side have views and are sunny.”
 of 5 bubbles DavidRG2013, Jun 18, 2016 | Read review
“Top floor is good as there is an elevator.”
 of 5 bubbles 626susant, Jun 17, 2016 | Read review
“If you get a room on the west side you might see the hot air balloons out in the morning.”
 of 5 bubbles 494kimberlyp, May 17, 2016 | Read review
5 of 5
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