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Econo Lodge West

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78 Reviews from our TripAdvisor Community

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Showing 76: English reviews
Hartford, Connecticut
1 review
1 of 5 stars Reviewed August 3, 2016

Dirty room , had to request towels. opened the bed and found long black hair , a big knot. The second bed had kleenex in the sheets. The Door would not lock. They refused to give us a refund. rude desk staff.

Helpful?
Thank 490drobinson
Level Contributor
4 reviews
4 hotel reviews
1 of 5 stars Reviewed August 2, 2016 via mobile

My family and i booked a one night stay here and it is by far the worst place we have been. To start, when we arrived we asked if we could get a bottom floor. The girl in office had an attitude and said she cant but if there was something wrong with room she would give us a bittom... More 

Helpful?
Thank ronald w

Travelers are raving about these Albuquerque hotels

1 review
1 of 5 stars Reviewed July 30, 2016

we got in late after making reservations over the phone, the no smoking room stunk of cigarettes, the toilet was broken, the fan did not work, the sheets were dirty, no changed, and I was awakened by a hooker at 2 in the AM, apparently she had the wrong room or the guy skipped out on her and I got... More 

Helpful?
Thank Steve D
Singapore, Singapore
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed June 27, 2016

I stayed in this place for one night in May and had the worst experience with any lodging place in decades. I have no complaint against its hardware because, after all, it was cheap. But the service was terrible. I arrived with several large luggage and asked if I could have a room on the first floor. The woman at... More 

Helpful?
Thank Nanyangview
Virginia
2 reviews
5 of 5 stars Reviewed June 16, 2016

The bed was comfortable, the room was clean with adequate space and amenities, and you can't beat the price. It was a really enjoyable stay. Roomy and cozy accommodation, very friendly and attentive staff.

Helpful?
Thank knightteri
Tucson, Arizona
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 11, 2016

Booked two rooms via Orbitz the night before, credit card was charged immediately. Upon arriving, the lobby was dirty. Neither room had towels or pillowcases—lack of pillowcases is a health violation. The bedding was dirty, the AC did not work, and the TV did not work in one of the rooms (did not try TV in the other room). There... More 

Helpful?
2 Thank met4810c
Louisiana
1 review
4 of 5 stars Reviewed June 8, 2016

Came in to Albuquerque to visit my mom and wanted to stay so based on the location booked this motel. So glad I did!! The room was clean and the staff was the friendliest and most helpful I have ever encountered. The front desk was such a kind, helpful, awesome that went completely above and beyond and was readily available... More 

Helpful?
Thank georgerobinson2017
AnnaMarie C, Manager at Econo Lodge West, responded to this review

Dear Valued Guest, Thank you for taking the time to rate and review your recent stay. I am glad to hear you enjoyed your stay and we hope to see you again real soon. Make sure you take advantage of our indoor heated pool and expanded breakfast. Thank you again and Happy Travels! More 

Albuquerque, New Mexico
1 review
2 of 5 stars Reviewed June 8, 2016

The good points: Easy access from the freeway, A/C cold, reasonably priced and plenty of food in the morning. The not so good points: Bed sheets did not look clean, nor did the bathroom, the TV got 2 channels (called the office twice with no resolution) and the wifi was spotty at best.

Helpful?
Thank pakago
AnnaMarie C, Manager at Econo Lodge West, responded to this review

Dear Pakago, thank you for taking the time to rate and review your recent stay. I regret our staff did not resolve your room issues immediately in order to ensure your guest experience was pleasant. We strive to ensure all guests enjoy their stay with clean and comfortable rooms and exceptional customer service. I apologize you were disappointed. If given... More 

Blue Mountains, Australia
Level Contributor
3 reviews
3 of 5 stars Reviewed May 23, 2016

You get what you pay for, I guess. The rooms were ok but lack of towels. Our room didn't have wash cloths. The pool was algae color and quite warm. It makes you wonder about the bacteria that strive in warm water. Hmm. There were broken cement pieces at the bottom of the pool. We fished out a few. We... More 

Helpful?
Thank skelsey2005
AnnaMarie C, Manager at Econo Lodge West, responded to this review

Dear Valued Guest, Thank you for taking the time to rate and review your recent stay. I apologize your stay had some problems and want you to know your comments are very important to us in order to improve our property. Econo lodge in Albuquerque, NM is working to ensure our rooms are consistently being equipped with our listed amenities.... More 

Juneau, Wi
Level Contributor
187 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 467 helpful votes
4 of 5 stars Reviewed May 4, 2016

Just needed a place to sleep on our trip to AZ . We decided to try somewhere economical ... The room was clean and Claudia was Very Helpful getting us a room where we could keep an eye on our loaded down truck . Everything worked out fine and we saved a few bucks . We stayed at worse places... More 

Helpful?
Thank CQtopgun
AnnaMarie C, Manager at Econo Lodge West, responded to this review

Dear Topgun, thank you for taking the time to rate and review your recent stay at Econo Lodge West in Albuquerque, NM. We strive to provide the best in customer service, clean and comfortable rooms. Keep coming back and maybe next time you can enjoy some time in our indoor heated pool. Thanks again and Happy Travels! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Free Breakfast

Additional Information about Econo Lodge West

Address: 5712 Iliff Rd NW, Albuquerque, NM 87105-1052 (Formerly Comfort Inn West)
Location: United States > New Mexico > Albuquerque
Price Range: $39 - $61 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Econo Lodge West 2*
Number of rooms: 65
Reservation Options:
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Also Known As:
Albuquerque Comfort Inn
Comfort Inn Albuquerque
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