Comfort Inn & Suites Albuquerque Downtown
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 09/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Comfort Inn & Suites Albuquerque Downtown
Updated 09/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#3 of 153 hotels in Albuquerque
Location
3.6
Cleanliness
4.6
Service
4.6
Value
4.4
Travelers' Choice
COMFORT INN & SUITES Get rested and ready for anything at the non-smoking Comfort Inn & Suites® hotel in Albuquerque, NM near the Albuquerque Convention Center. Our pet-friendly Albuquerque leisure hotel is located one mile from downtown off Interstate 40, making it easy to get to and from Albuquerque International Sunport airport and visit attractions like: Old Town Albuquerque New Mexico Museum of Natural History Albuquerque Biological Park (Zoo) Indian Pueblo Cultural Center San Felipe de Neri Church Whether you’re staying for leisure or visiting for work, amenities you can count on include: Free parking Exercise room Seasonal outdoor pool Start your day off with a great hot breakfast. Your trip to our Albuquerque hotel begins with our free hot breakfast offering everything from eggs, waffles and meat to healthy options like yogurt and fresh fruit. Pause and enjoy relaxation in your guest room, which offers amenities like a desk with ergonomic chair, coffee maker and hair dryer. Some rooms feature a microwave, refrigerator, sofa sleeper and wet bar. Behind every great day is a great day at the Comfort Inn & Suites. Albuquerque hotels like ours give you everything you need to make your trip a success.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Vending machine
Meeting rooms
Baggage storage
24-hour front desk
Express check-in / check-out
Self-serve laundry
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Room features
Housekeeping
Safe
Iron
Wake-up service / alarm clock
Coffee / tea maker
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, Spanish
Location
Full view
59Somewhat walkable
Grade: 59 out of 100
23Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
Contact
411 McKnight Ave NW, Albuquerque, NM 87102-1361
Getting there
Rental CarsSee rental cars from $27/day
293Reviews5Q+A36Room tips
Reviews
Traveler rating
- 212
- 45
- 17
- 11
- 9
Time of year
Traveler type
Language
Selected filters
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Popular mentions
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Most Recent
Thanks to Robert, Freddie, and LK for being the most friendly staff while also the most helpful. Going way and beyond to get what i needed. Always had smile and attentative not just with me but with everyone who walked in. Thank yall
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Date of stay: August 2022Trip type: Traveled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jyoti Bhakta, Owner at Comfort Inn & Suites Albuquerque Downtown
Responded yesterday
Hi 605 ulig , Thank you for taking the time to share this five-star experience with our management, staff, and future guests. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We will share your comments with Robert, Freddie, and LK and we look forward to your next visit. Mia M Reputation Manager Comfort Inn & Suites Albuquerque Downtown Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
This was a very nice, comfortable hotel. They take added security measures which we liked. (You have to have your key card to get in after a certain time!). Not that we ever felt unsafe, just a nice touch! Breakfast was delicious and I loved the fact they offered Tabasco sauce packets (first time I have ever encountered this!!)
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Date of stay: June 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jyoti Bhakta, Owner at Comfort Inn & Suites Albuquerque Downtown
Responded Jun 23, 2022
Hi Pioneer316466, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are so glad that you enjoyed the meals we have served and the security of the hotel. We strive to give you a great experience, and we are pleased to learn that we were able to meet your expectations in many ways, especially since you enjoyed the breakfast and the service. I have shared your compliments with our staff and thank you for giving me the opportunity to recognize them for a job well done! On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area! Mia M Reputation Manager Comfort Inn & Suites Albuquerque Downtown Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
just wanted to give a special thanks and shout out to Beth and her maintenance staff stopped here for the first time on my way to Las Vegas . My stay was so nice we stopped again on the way back. The two days spent here where better service and comfort them my 5 night stay there minus the gambling of course so if your passing through stop and stay.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jyoti Bhakta, Owner at Comfort Inn & Suites Albuquerque Downtown
Responded 3 days ago
Hi Karen , We can't thank you enough for your heartfelt review of our hospitality and service. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We will share your comments with our staff, especially Beth and we look forward to your next visit. Mia M Reputation Manager Comfort Inn & Suites Albuquerque Downtown Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rooms were clean, personnel were friendly( especially Jose),breakfast was great and the swimming area secure enough for a 3 year old. We were in a non smoking area and there was no smoke smell. Dogs were allow and everyone using the Inn were friendly. Parking was secure and available. Area outside the Inn was a little rough but I walked daily and had no problems.
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Date of stay: August 2022
Rooms
Location
Service
Room Tip: Jose was great
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jyoti Bhakta, Owner at Comfort Inn & Suites Albuquerque Downtown
Responded 5 days ago
Hi James , Thank you for your kind comments and 5-star rating! We are so happy to learn that you enjoyed our staff's hospitality, and breakfast service, and for letting us know how impressed you were with the cleanliness of our hotel. We will share your comments with our staff, especially Jose. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Mia M Reputation Manager Comfort Inn & Suites Albuquerque Downtown Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Been coming here for for a 2 month always greeted by Robert best customer service always on point when checking in never had a bad experience comeing here always been takein care and I plan to keep staying here…if you plan on checking in comfort inn Albuquerque make sure you ask for ROBERT he will get you right….
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jyoti Bhakta, Owner at Comfort Inn & Suites Albuquerque Downtown
Responded 1 week ago
Hi Stanley , Thank you for sharing this five-star review of our hospitality and service. It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. We really appreciate you taking the time out to share your experience with us and we agree, that Robert is truly a gem to have on our team! We look forward to welcoming you back during your next stay in the area. Mia M Reputation Manager Comfort Inn & Suites Albuquerque Downtown Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our TV was having issues and when we called the front desk, LK was very helpful and friendly and came to fix it for us, and when it still didn’t work, he changed our room and made sure there was nothing wrong with the new one. Had a great stay and the customer service from everyone was excellent.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jyoti Bhakta, Owner at Comfort Inn & Suites Albuquerque Downtown
Responded 2 weeks ago
Hi Elias , Thank you for taking the time to share this five star experience with our management, staff, and future guests. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We will happily share your comments with Lk and we look forward to seeing you soon! Mia M Reputation Manager Comfort Inn & Suites Albuquerque Downtown Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice hotel. Just off I 40. Friendly helpful staff. LK, at the front desk, was the friendliest nicest young man. The kind of employee every hotel should have Good hot breakfast too. Overall great overniter.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jyoti Bhakta, Owner at Comfort Inn & Suites Albuquerque Downtown
Responded 2 weeks ago
Hi Donnamudd, Thank you for your compliments to our staff, hospitality, and breakfast layout. It's good to hear from you and we greatly appreciate that you've taken the time to share your five star experience at our hotel! We will share your comments with our staff, especially Lk. We can't begin to tell you how much we appreciate your five-star review, and we can't wait to serve you again! Mia M Reputation Manager Comfort Inn & Suites Albuquerque Downtown Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I thought that this hotel was okay. There wasn’t anything too amazing about it but it was okay. The waffles are the best part of this hotel. The room smelt a bit strange when i walked in. Overall this is a decent place, but there are better places to stay in Albuquerque
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: Bring a can lysol
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Jyoti Bhakta, Owner at Comfort Inn & Suites Albuquerque Downtown
Responded 2 weeks ago
Hi Ian , Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We are sorry that your room did not smell fresh, and for the inconvenience this caused you. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience. Rest assured that we respond to all claims of a pest/bug issue with prompt and professional action. Your comments and suggestions will help us to recognize our strengths and improve upon our weaknesses. Please keep us in mind for your next stay in the area. Mia M Reputation Manager Comfort Inn & Suites Albuquerque Downtown Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Freddie and Robert were very helpful in assisting us. Due to car/mechanical issues, what started as just a one-night stay, turned into three nights, Also grateful to Terese and "LK" for all their assistance as well, doing as much as they could to accommodate us.
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Date of stay: July 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jyoti Bhakta, Owner at Comfort Inn & Suites Albuquerque Downtown
Responded 2 weeks ago
Hi AGL , Thank you for taking the time to share this five-star experience with our management, staff, and future guests. I'm glad that our services, hospitality, and accommodations exceeded your expectations, and hope that you experience the same comfortable stay during your next visit! We will happily share your comments with Freddie, and Robert, LK , Terese, and we look forward to seeing you soon! Mia M Reputation Manager Comfort Inn & Suites Albuquerque Downtown Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Outstanding service provided by Robert, he definitely runs a tight ship 🚢 clean and well prepared. You can definitely tell Robert takes pride in his job. Keep this guy around he is a good face for the company and his pride show base on my experience with him 10/10 good work Robert see you next time l.
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Date of stay: July 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jyoti Bhakta, Owner at Comfort Inn & Suites Albuquerque Downtown
Responded 3 weeks ago
Hi Ianndiannna , A big thank you for leaving your five-star rating of our hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We will share your comments with our staff, especially Robert. We can't begin to tell you how much we appreciate your five-star review, and we can't wait to serve you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$122 - $149 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn & suites downtown hotel albuquerque, quality inn and suites downtown, quality inn downtown, quality inn albuquerque, albuquerque quality inn
FORMERLY KNOWN AS
Baymont Inn & Suites Albuquerque Downtown
LOCATION
United StatesNew MexicoAlbuquerque
NUMBER OF ROOMS
82
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Claim Your Listing Frequently Asked Questions about Comfort Inn & Suites Albuquerque Downtown
Which popular attractions are close to Comfort Inn & Suites Albuquerque Downtown?
Nearby attractions include New Mexico Steam Locomotive and Railroad Historical Society (0.4 miles) and Indian Pueblo Cultural Center (0.7 miles).
What are some of the property amenities at Comfort Inn & Suites Albuquerque Downtown?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Comfort Inn & Suites Albuquerque Downtown?
Guests can enjoy free breakfast during their stay.
Is parking available at Comfort Inn & Suites Albuquerque Downtown?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Inn & Suites Albuquerque Downtown?
Conveniently located restaurants include Indian Pueblo Kitchen, Mary's & Tito's Cafe, and Rio Bravo Brewing Company.
Are there opportunities to exercise at Comfort Inn & Suites Albuquerque Downtown?
Yes, guests have access to a pool and a fitness center during their stay.
Are pets allowed at Comfort Inn & Suites Albuquerque Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Comfort Inn & Suites Albuquerque Downtown offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Comfort Inn & Suites Albuquerque Downtown?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Comfort Inn & Suites Albuquerque Downtown?
Many travelers enjoy visiting West Mesa (3.9 miles) and The Whittlesey House (1.7 miles).
Is Comfort Inn & Suites Albuquerque Downtown accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.