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Holiday Inn Express Albuquerque (I-40 Eubank)

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10330 Hotel Ave NE, Albuquerque, NM 87123
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Holiday Inn Express Albuquerque (I-40 Eubank)
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205 Reviews from our TripAdvisor Community

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Showing 202: English reviews
Lewisburg, Ohio
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

On our road trip across the country, we stayed at Holiday Inn Expresses all over, so we knew how generally great the hotels are. But not this one. It was like a budget motel purchased by HIE and little money was spent fixing it up. All of the rooms had outside entrances, the numbering was off, making it hard to... More 

Helpful?
Thank Lisa B
Jimmy D, General Manager at Holiday Inn Express Albuquerque (I-40 Eubank), responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, JIMMY... More 

Oakland, Oregon
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Arriving in Albuquerque much later than we'd expected, i.e. 2:00 AM of the next day, we looked for a Holiday Inn, figuring that would be good for a few hours of sleep. I was able to google their number, and found this location to be most convenient to our route. I called and booked a room. When we arrived, exhausted,... More 

Helpful?
Thank Cyndi M
Jimmy D, General Manager at Holiday Inn Express Albuquerque (I-40 Eubank), responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, JIMMY... More 

Tulsa, Oklahoma
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This is a much dates hotel with some road noise as all their rooms are facing outside with a corridor. Feels more like a motel 8 than Holiday inn express. Rooms are spacious and clean. Breakfast is good. Their cinnamon rolls are world class. Their lobby is updated and much cleaner. They do allow pets for 25$ charge.

Helpful?
Thank Oklaho
Jimmy D, General Manager at Holiday Inn Express Albuquerque (I-40 Eubank), responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, JIMMY D GM More 

Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed there for just one overnight. The room I got smelled like a smoker room, even though apparently it was supposed to be a non-smoking room. This property has a long way to go be modernized. The rooms are antiquated and need a serious freshening. The safe in my room was missing the lock entirely. The shower/water closet room was... More 

Helpful?
Thank Mark E
IHGService, Guest Relations Manager at Holiday Inn Express Albuquerque (I-40 Eubank), responded to this review

Dear Mark E, Thank you for your feedback regarding your stay at Holiday Inn Express Albuquerque I-40 Eubank, NM. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the room condition, safe, shower and carpet cleanliness. We will address these concerns. We take all reviews... More 

sterling heights, MI
Level Contributor
182 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I've been staying here for a few years now for about a week at a time when visiting my daughter. Although it is an older remodeled motel with outside room access, the rooms are always clean and well maintained. Plus it's right off Lomas which gives one easy and fast access to just about anywhere in the city on a... More 

Helpful?
Thank timetraveler8
Jimmy D, Manager at Holiday Inn Express Albuquerque (I-40 Eubank), responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, JIMMY GM More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago

Interesting layout of hotel. I loved the gazebo in the courtyard as it gave us a place outside of our room to share time with family staying in a different hotel across the street. The staff was friendly. While the room was a little well-worn, it was comfortable enough. I think our only complaint was the parking lot situation. One... More 

Helpful?
Thank Laura C
Jimmy D, Manager at Holiday Inn Express Albuquerque (I-40 Eubank), responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, JIMMY D GM More 

Lubbock, Texas
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed June 17, 2016

We stayed here for a night and found that while the hotel was older, it was well maintained and had a friendly staff. It also had a large variety of breakfast options. If you don't feel safe with doors on the exterior of the building, this isn't the hotel for you. We normally select hotels that have interior doors, but... More 

Helpful?
Thank williamsld83
Jimmy D, Manager at Holiday Inn Express Albuquerque (I-40 Eubank), responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, JIMMY GM More 

Denver, Colorado
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed June 15, 2016

Choose another property unless this location has been remodeled. Parking lot access to room is a sure recipe for dirty carpet and smelly moldy room. It may have been a convenience in the past, but I'd rather have a clean fresh smelling and quite room.

Helpful?
Thank Rick M
Jimmy D, Manager at Holiday Inn Express Albuquerque (I-40 Eubank), responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, JIMMY D GM More 

Eureka, California, United States
Level Contributor
131 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed June 9, 2016

This place is clean and friendly, but the pool was dirty and they closed it 15 minutes early The room below us flooded so maintenance came in to make sure it was not coming from us, but other than that it was a nice stay. Small, but get breakfast in the morning.

Helpful?
Thank William S
Jimmy D, Manager at Holiday Inn Express Albuquerque (I-40 Eubank), responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, JIMMY... More 

Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 6, 2016 via mobile

We were going to spend only one night here, but my vehicle had different plans. They very graciously added one more day and an extension to our check out time. The room was nice and the pool area was great. Breakfast was as good as always. Thank goodness there were places close enough to walk. The staff was friendly and... More 

Helpful?
Thank Jennifer R
Jimmy D, Manager at Holiday Inn Express Albuquerque (I-40 Eubank), responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, JIMMY D GM More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Hotel Albuquerque I-40 and Eubank is conveniently located just off Interstate 40 at exit 165. Many of our rooms have balconies with unobstructed views of the Sandia Mountains This Albuquerque, NM hotel is close to popular area attractions, including the Albuquerque International Balloon Fiesta, University of New Mexico (UNM), Sandia Peak Ski & Tramway, Old Town, Kirtland Air Force Base, St. Clair Winery, Rio Grande Zoo, National Atomic Museum, Sandia Labs and many casinos. A short drive away you will find the Ice Caves and Bandera Volcano. Feeling adventurous? You can even enjoy glider flights in Moriarty 20 minutes away. Hotel amenities include indoor pool, sauna, hot tub, fitness center, room service provided by historic Owl Cafe open daily, complimentary breakfast bar and a meeting room that can accommodate 30 persons. Complimentary cookies served in the afternoon. Free wireless high-speed Internet is also available. Visit Albuquerque, NM and Stay Smart at the Holiday Inn Express Hotel Albuquerque I-40 and Eubank. ... more   less 

Additional Information about Holiday Inn Express Albuquerque (I-40 Eubank)

Address: 10330 Hotel Ave NE, Albuquerque, NM 87123
Location: United States > New Mexico > Albuquerque
Price Range: $103 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Albuquerque (I-40 Eubank) 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Holiday Inn Express Albuquerque (i-40 Eubank) Hotel Albuquerque
Holiday Inn Albuquerque
Albuquerque Holiday Inn
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