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Residence Inn Albuquerque

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Residence Inn Albuquerque
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199 Reviews from our TripAdvisor Community

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Showing 199: English reviews
Louisiana
Level Contributor
398 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
5 of 5 stars Reviewed February 12, 2015 via mobile

I try to stay at this property every time I visit Santa Fe. The property is in a great location, about a 5 minute drive to the Plaza (use the back streets) and near Museum Mountain. The staff is always friendly and accommodating. Breakfast is plentiful and different each morning in the "hot food" area. Nice pool and jacuzzi. The... More 

Helpful?
1 Thank bandman15
Kansas City, Missouri
Level Contributor
280 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed February 4, 2015

Pretty standard Residence Inn. Staff friendly and efficient. Very clean due to good housekeeping staff. Mattress very comfortable on this stay. Buffet breakfast included in price was good. Nice Samsung TV. Plenty of restaurants both chain and local on a Main Street half a block away.

Helpful?
Thank Motion22
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 11, 2015

I would give 5 stars if the room had not been so cold because the hear was off and it took nearly 4 hours to not have to wear a heavy coat in the room. The full kitchen is great and the property is well maintained. The Breakfast is better than most and the serving staff is very friendly. We... More 

Helpful?
Thank bonitah613
San Diego, California
1 review
4 of 5 stars Reviewed January 6, 2015

Clean hotel. Nice breakfast. Front desk staff demonstrated personal issues regarding differences in race during our entire stay as evidenced by her refusal to interact with us, fraudulent attempts to overcharge debit/cc by hundreds of dollars to prevent check in (unfortunately, the room was pre-booked), and refusal to offer services. However, all other staff members were nice.

Helpful?
Thank lisa h
412ChristopherH, General Manager at Residence Inn Albuquerque, responded to this review

Dear Guest, I'm glad we were able to discuss your hotel experience over the phone. Once again, I'm sorry for the misunderstanding. Same day reservations on Expedia don't always filter payment information to the hotel right away. The front desk agent was trying to authorize your debit card for the entire stay which is standard procedure but you had already... More 

Denver, Colorado
Level Contributor
84 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed January 3, 2015

Stayed here for one night while passing through the area. The room itself was comfortable and included most amenities, though the kitchen was a little dated and the room was not thoroughly cleaned or maintained (dirty dishes, broken lamp). The walls are very thin and seem to amplify sound. We were on the first floor and were up all night... More 

Helpful?
Thank HotelInspector420
412ChristopherH, General Manager at Residence Inn Albuquerque, responded to this review

Dear HotelInspector420, Thank you for taking time to review my hotel and providing such valuable feedback. I apologize for your sub-par hotel experience. My team strives to provide a flawless and enjoyable stay for all of our guests and unfortunately we fell short in your case. I will certainly share your comments with the hotel staff and ownership to make... More 

North Vancouver, Canada
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed December 10, 2014

The Residence Inn is a clean, comfortable and spacious apartment to stay while in Albuquerque. It has a self catering kitchen, dining and living space. The staff are friendly and courteous. Breakfast was typical of this type of establishment. This is certainly fine for a business trip stay or if you are travelling with family en route to another destination.

Helpful?
Thank Anne S
El Paso
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 3, 2014

We usually stay at Marriott, rather it be a Residence Inn or Suites, however we made the mistake of booking a Penthouse without my husband realizing it was two story. Yes! our bad :( We had to cancel that reservation for my husband cannot be going up and down the stairs due to his bad back and so many other... More 

Helpful?
1 Thank Dan F
Santa Fe, New Mexico
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed November 3, 2014

We stay here often for business and find the staff to be so helpful. They kindly handle special requests. I just talked to Dena, who is the head of housekeeping, about our next stay, to deal with my pet allergies and she was fantastic. They really go out of their way to accommodate guests. Thanks Dena and manager, Justin.

Helpful?
1 Thank Noah S
Loma Linda, California
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed October 28, 2014 via mobile

The room was very nice. We got a room for 6 people, so it was a suite with sleeper sofa and kitchen. We wished we had planned to use it because it was big for a hotel room. It was a spacious room. The only downside was a lot of noise from freeway. (You could request room on the other... More 

Helpful?
Thank Thankful-Travelers4
Sarasota, FL
Level Contributor
176 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
3 of 5 stars Reviewed October 24, 2014

While the staff at this hotel are quite pleasant, it is very noisy due to the adjacent interstate highway and the lack of insulation between rooms. We heard very loudly the toilet flushes and showers of guests next door. Further, the advertised " manager's reception " simply did not occur. It was a Tuesday evening and it was not offered... More 

Helpful?
1 Thank baycityart
412ChristopherH, General Manager at Residence Inn Albuquerque, responded to this review

Dear Art, Thank you for taking the time to write about your experience at my hotel. I will pass on the kind words to my staff. I'm sorry to hear about the noise issues. I have passed on the information to my engineering team and the hotel ownership so we can address the concerns with noisy plumbing. Please be aware,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn Albuquerque

Address: 3300 Prospect Ave NE, Albuquerque, NM 87107-1858
Location: United States > New Mexico > Albuquerque
Price Range: $122 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Albuquerque 3*
Number of rooms: 112
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Also Known As:
Residence Inn Albuquerque Hotel Albuquerque
Albuquerque Residence Inn
Hotel Style:
#33 Family Hotel in Albuquerque
#34 Business Hotel in Albuquerque
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