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All reviewsfull kitchenpenthouse suiterudy's bbqliving roompots and pansrange cafeno elevatorwafflesstayed here for one nightcouple of nightswould stay here againfirst floorrooms are spaciousfront desk stafflate at nightwe've stayednice breakfast
Justin Coffman, the General Mgr., has this place on the fast track for making raving fans!
He's instilling the attitudes it takes to be leaders in Guest Satisfaction.
We stayed for a week recently, and yes, they are renovating, but I've seen a lot worse....More
I stayed in the Residence in for only one night but overall it was pleasant. The location is pretty convenient for my needs. The room was clean and comfortable. The staff was helpful and friendly. My room had two large flatscreen TVs, a king bed...More
Breakfast was horrible, dried up eggs. They are undergoing renovation. Having said that, breakfast should not be so poor. I went to FDesk to tell them and breakfast attendant is sitting having a break in the office. I guess its 30 minutes till the breakfast...More
Response from CVZCY, General Manager at Residence Inn by Marriott AlbuquerqueResponded 2 weeks ago
Thank you for taking time to review the hotel, although I wish it had been a better experience for you. I apologize we didn't execute breakfast as we should have. I am well aware of your stay as my front desk told me...More
Very friendly service and they went above and beyond to fix problems with the internet in Bldg 1. Road noise usually doesn't bother me, but this was very, very loud. Recommend asking for a room facing away from the interstate. Breakfast was okay and just...More
Response from CVZCY, General Manager at Residence Inn by Marriott AlbuquerqueResponded March 13, 2018
Thank you for the kind words! I apologize for the road noise disturbances and internet issues. We certainly try to deliver the best guest experience regardless of any challenges, glad we resolved the internet problem. We look forward to the completion of the...More
The main office was closed for renovation and the sign had an arrow pointing right to get to the temporary office. I didn't understand, because I followed the second sign, also pointing right, around to the back of the office building. I circumnavigated the office...More
Response from CVZCY, General Manager at Residence Inn by Marriott AlbuquerqueResponded February 9, 2018
Thank you for taking time to review your hotel experience. We really appreciate your kind words. It's true the signage for registration is not ideal and we've come up with an idea to make it better and will implement it right away. You...More