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Sheraton Albuquerque Uptown

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Sheraton Albuquerque Uptown
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1,206 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Albuquerque Uptown
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Showing 1,183: English reviews
Kentucky
Reviewed July 7, 2014

So I had the pleasure of making my first visit to Albuquerque and after a 16 hour day of flying I arrived at my room around 10:00PM. Upon opening the door you could smell musk air. I checked the AC and it's sit on 65. I check my travel thermometer and it's showing 86 degrees. Call the front desk and...

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Helpful?
2Thank thestaton
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Hello Thestation- I am sorry to hear of your experience as you have explained it. I do remember talking with you about your experience and truly apologize that your stay did not go well. As I now read your review I am sorry to learn of this new information. I would welcome a call from you so I have the...

Las Vegas, Nevada
Reviewed July 3, 2014

Our stay was problem free . Friendly staff and a great location near shopping and dining . We were impressed by the on site security which patrolled the parking area . Don't know if there had been problems in the past but we had no issues . Pet friendly .

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Helpful?
Thank Ray L
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Hello Ray L- Thank you for your review, Uptown is a great area in Albuquerque. We take security very seriously and proactively patrol our lots and hotel. I am happy your enjoyed your stay with us and look forward to your next visit. Yours in Hospitality, Damen Kompanowski General Manager

Melbourne Beach, Florida
Reviewed July 3, 2014

I prebooked, prepaid for a room online for $109/night. The room was as expected with two double beds, a nice size, clean, and quiet. The beds were comfortable. The shower had plenty of hot water. There was a coffee maker with Starbucks blend coffee. The television was a large flat screen. Wifi worked well. There was also a small refrigerator...

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Helpful?
1Thank Love2Trek
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Hello Love2Trek- Thank your for our 5 star detailed review on our hotel. I am delighted you enjoyed your stay with us, and I am always proud to see the great comments about my team- staff friendly and helpful...That is the true meaning of hospitality. Yours in Hospitality, Damen Kompanowski General Manager

Reviewed June 30, 2014

Every aspects of the this stay was a mess. On-Line booking was a mess. After the room was booked we were solicited for an upgrade we already booked. Had to call to ensure we had the suite we booked. No Parking Suite was next to elevator - Had to change rooms (complementary downgrade from suite to standard room). Had to...

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Helpful?
Thank Harold W
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Hello Harold W- Thanks for letting us know about you stay. Please accept my apology, I am not sure if we did anything to correct this situation while you were here. I would love to opportunity to make this right if we have not done so. Please feel free to reach out to me directly or before your next visit...

Albuquerque, New Mexico
Reviewed June 29, 2014

I have been staying here while Filming Blood Father for the past 7 weeks. It has been the BEST Service and Hospitality with 5 stars deserved to the team of Hotel guest services. Richard Manis and Damen are so Cool but really meet the guest with personal best management with Deidra on the desk and Louis is amazing in the...

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Helpful?
1Thank Daniel M
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Hello Daniel- Thanks for your 5 Star review. We truly enjoyed hosting you during your visit to Albuquerque. I hope we will again have the opportunity. Best of Luck, the team can't wait to see the movie. Yours in Hospitality, Damen Kompanowski General Manager

Tucson, Arizona
Reviewed June 26, 2014

We had a lovely quiet room despite the fact that the hotel was jammed with enthusiastic young soccer players. They were well behaved and we enjoyed their energy. Our room was a lovely design and the bed was very comfortable. Its in a great location off of the freeways and next to two popular places to eat : The Egg...

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Helpful?
Thank grand old girl b
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Hello Grand Old Girl B- Thank you for your review. We were so delighted as a city to host the Far West Regionals. This event filled rooms across the city and yes our team were so well behaved. I am so happy you enjoyed your stay and we look forward to your next visit. Yours in Hospitality, Damen Kompanowski General...

Denver, Colorado
Reviewed June 24, 2014

This seems like a nice hotel. Nice location. However, I awoke to several bed bug bites. I felt the bites in bed and woke up. When I checked out, I told the woman at the front desk and she did nothing but say 'sorry'. What a mess. I had to out all of my luggage and clothes in a black...

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Helpful?
4Thank Carol W
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Hello Carol W- First please accept my apology, as soon as I was made aware of this situation we immediately acted. We take this situation very seriously, we follow a very clear procedure and policy on how to handle any claim. I would have reached out to you directly but I do not have a way to contact you. I...

Reviewed June 21, 2014 via mobile

Every member of the staff was extremely nice during my week long stay here. I was staying here for a soccer tournament, and after every game the staff hung up an inspirational sign on our door that congratulated us on our victories. Even though at one point our room had a backed up drain, we easily transitioned to another room...

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Helpful?
1Thank Makayla H
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Hello Makayla H- Thank you for your 5 Star review, we really enjoyed hosting our soccer teams. What a wonderful group of young adults and kids. I love your wonderful comment about Louis, I will personally recognize him at one of are next staff meetings. Yours in Hospitality, Damen Kompanowski General Manager

Reviewed June 21, 2014

My wife talked me into getting a room here so that we could go to the Foul Play Café dinner theater murder mystery. I thought that I would be bored silly, but I was very surprised at how much I enjoyed the whole experience! Everything was enjoyable. The only minor issue was that the hot tub jets seemed to be...

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Helpful?
Thank Co4x4mtnman
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Hello Co4x4mtnman- Thank you for your 5 Star review.. We have not hosted the Foul Play Cafe for over 2 years and I also enjoy these shows. Each time a new show comes out I go to the preview show. Some shows build on a previous show some are new and I am always entertained. Thanks for sharing your review...

San Mateo, California
Reviewed June 18, 2014

Stayed here one night for business. It's a standard Sheraton in a decent district of ABQ. The hotel is in good shape. The fitness center was nice, and the rooms were equipped well enough. My room was fairly quiet. Front desk staff were very friendly. The lobby was generally pretty quiet. Down the street are several shopping centers primarily with...

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Helpful?
1Thank JoKnits
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Hello JoKnits- Thank you for your review, I am so delighted you enjoyed our Sheraton fitness center as this is one of our brand initiatives, It is very important to us that our guest are able to keep their routine while traveling, Thanks again for your review, Yours in Hospitality, Damen Kompanowski General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A warm welcome awaits you at the Sheraton Albuquerque Uptown. Located in the middle of the vibrant core and newly-developed Uptown Area, our hotel is the gateway to all the sights, sounds and experiences that New Mexico has to offer. We're just steps from all the variety that is Albuquerque, including the Uptown Business District, ABQ Uptown Living Center, and the Coronado Mall, which features dozens of your favorite restaurants, world-class shopping, and more. Our 295 guest rooms and suites feature contemporary styles and comforting Sheraton touches. You'll feel at home with the signature Sheraton Sweet Sleeper(R) Bed, 37" LCD television, High Speed Internet Access, ample workspace, in-room movies, and of course, fresh-brewed Starbucks(R) coffee or Tazo(R) tea for the day ahead. ... more   less 

Additional Information about Sheraton Albuquerque Uptown

Address: 2600 Louisiana Boulevard NE, Albuquerque, NM 87110
Location: United States > New Mexico > Albuquerque > Uptown
Price Range: $104 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Albuquerque Uptown 3.5*
Number of rooms: 295
Reservation Options:
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Also Known As:
Sheraton Albuquerque Uptown Hotel Albuquerque
Albuquerque Sheraton
Hotel Style:
#5 Green Hotel in Albuquerque
#9 Business Hotel in Albuquerque
#22 Family Hotel in Albuquerque
#23 Romantic Hotel in Albuquerque
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Albuquerque Uptown staff and other travelers.
8 questions
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Questions? Get answers from Sheraton Albuquerque Uptown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a city view.”
AFRLodgeMgr, 1 week ago | Read review
“Upper floor views are nice.”
divisaderoguy, 2 weeks ago | Read review
“I think the chirping birds come with every upper floor room”
Clif4nyc, 3 weeks ago | Read review
“If you become a rewards member, and you will get access to better prices. (I think you save 10% of you pre-pay)”
shariessen, 4 weeks ago | Read review
“Make sure wifi is included and skip the pool”
155kristies, 5 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question