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Sheraton Albuquerque Uptown

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Sheraton Albuquerque Uptown
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1,123 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Albuquerque Uptown
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Showing 1,101: English reviews
Santa Fe, New Mexico, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 14, 2014

GM, Damen Kompanowski and Night Manager, Richard Manis didn't fail to impress! I was here for a meeting and let them know that my girlfriend would be joining me after dinner. They offered to upgrade our room to a suite and surprised us with a complimentary dessert in our room! Thank you, gentlemen, for turning an otherwise mundane business meeting... More 

Helpful?
Thank Silas P
Carrie C, Front Office Manager at Sheraton Albuquerque Uptown, responded to this review

Dear Silas P, Mr. Kompanowski and Mr. Manis know nothing short of pleasing guests :-) A loved one visiting is always a joyous occasion and I'm happy that you and your girlfriend enjoyed your stay. We appreciate you choosing to stay with us and hope to see you again in the future. Warmest Regards, Carrie More 

Tempe, Arizona
1 review
5 of 5 stars Reviewed February 13, 2014

I stay in this hotel quite frequently for business and I very much look forward to each visit, I feel like it gets better every time! Easy, ample parking; very nice rooms with spacious bathrooms and a great happy hour at the bar with food. The gym is equipped with a good amount of cardio equipment and a large set... More 

Helpful?
Thank Eri2094393
Carrie C, Front Office Manager at Sheraton Albuquerque Uptown, responded to this review

Dear Eri2094393, There are a lot of great compliments that we can receive, but the ones about our staff are always the best!! Thank you so much. We take a lot of pride in our service and establishment and I'm thrilled to hear that this was demonstrated to you. We look forward to your return :-) Warmest Regards, Carrie More 

San Francisco, California
Level Contributor
290 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed February 13, 2014

Stayed here for one night during a business trip. Hotel is around 15-20 drive from the ABQ airport. Plenty of free parking in the hotel parking lot. When we arrived we were greeted with smiles from the front desk staff. James in particular was outstanding, and he will make a fantastic manager in the not to distant future. They also... More 

Helpful?
Thank worldtraveler0632
Carrie C, Front Office Manager at Sheraton Albuquerque Uptown, responded to this review

Dear worldtraveler0632, Thank you for the wonderful review! James is one of our newer associates and we feel very fortunate to have him :-) I hope you'll visit us again in the near future. Warmest Regards, Carrie More 

austin
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed February 4, 2014

Stayed here overnight for a visit to Univ of New Mexico. There are plenty of hotels nearer the campus but we picked this one to use free Sheraton points stay. The hotel was very crowded that evening we stayed as there was a function there but room was very quiet and overall it was great. Our room faced the Menaul... More 

Helpful?
Thank bubears-sicem
Carrie C, Front Office Manager at Sheraton Albuquerque Uptown, responded to this review

Dear bubears-sicem, Thank you for being a loyal SPG member, and for choosing to stay with us while in ABQ. I am sorry that you experienced smoke in our lobby and must say that I am shocked to hear this. Our hotel is 100% smoke free so please know that this is absolutely not the norm. I am glad that... More 

Brighton, Colorado, United States
Level Contributor
64 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed February 2, 2014

My daughter and I stayed here while she was investigating University of New Mexico. The hotel was a bit farther from the university than I would have liked, but it was fairly easy to make the 15 minute commute. The hotel has ample parking and is close to many restaurants and good shopping, walking distance to many of them. We... More 

Helpful?
Thank Travelmom723
Carrie C, Front Office Manager at Sheraton Albuquerque Uptown, responded to this review

Dear Travelmom723, Thank you for the review! As a mom I know that your time is valuable. I do apologize for the inconveniences that you experienced during your stay, such as the breakfast. Our Club Lounge is a great upgrade with a lighter breakfast option (and stunning view), but we also have a full service restaurant (with fabulous breakfast!) and... More 

Wylie, Texas
Level Contributor
51 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed January 31, 2014

Stayed here one night in January 2014, driving back to Dallas from California. Checkin was painless, my room was excellent, finding ice for my beer (purchased down the street at the newly-opened Total Wine & More) was easy, and my room had a fridge in it (that looked to be very new) and the AC and shower worked perfectly. I... More 

Helpful?
Thank msr015100
Carrie C, Front Office Manager at Sheraton Albuquerque Uptown, responded to this review

Dear msr015100, I guess the only thing left to say is ... when are you coming back?! Our hotel has the best location affording our guests the opportunity to grab whatever they may need. Though we also have ice at the hotel for future reference ;-) Thank you for the wonderful review, and we hope to see you soon. Warmest... More 

Ormond Beach, Florida
Level Contributor
111 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed January 30, 2014

Wife and I stayed recently on "CLUB FLOOR" so this is supposed to be a bit better. Ah but definitely not so. We have stayed several time of the past years not by choice and can document the the demise. Thread barren carpet in the hall not to mention the rooms, where the stains are beyond belief. you definitely don't... More 

Helpful?
Thank bristolroad
Carrie C, Front Office Manager at Sheraton Albuquerque Uptown, responded to this review

Dear V, I'm terribly sorry that you did not enjoy your stay. Keeping with the Sheraton brand, we are indeed dog friendly, but our furry guests are restricted to a certain floor and housekeeping follows a strict pet-cleaning policy. I am sincerely sorry that this was not your experience, and that you experienced other cleanliness issues; this is not the... More 

Davenport, Iowa
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed January 29, 2014

We returned to our room in the wee hours of the morning to find that our room had not been made up. This is our 5th time staying here and we have never experienced any unpleasantness. We assumed that it was an oversight so called down to ask what could be done. We did not expect much more than delivery... More 

Helpful?
Thank Krista O
Carrie C, Front Office Manager at Sheraton Albuquerque Uptown, responded to this review

Dear Krista O, As a manager I never want to hear about situations such as a room not made up; however, I always want to hear that it was resolved in the manner that our staff resolved your situation. Please know that we are terribly sorry. Thank you for taking the time to submit a review, and I hope you... More 

El Paso, Texas, United States
2 reviews
5 of 5 stars Reviewed January 20, 2014

Our room was luxurious with great bath products, a loofah even. breakfast at the ABQ grill was delicious and served beautifully.staff was eager to meet All our needs especially night manager Richard Manis. Will definitely stay there again .

Helpful?
Thank Nick M
Carrie C, Front Office Manager at Sheraton Albuquerque Uptown, responded to this review

Dear Nick M, We take a lot of pride in our service, and establishment, and I'm overjoyed that this was demonstrated to you! We underwent a remodel a few years ago that has left us with a gorgeous hotel! Thank you for your kind words. We look forward to your return! Warmest Regards, Carrie More 

Alexandria, Virginia
Level Contributor
43 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed January 16, 2014

I stayed here for work-related stuff, paid the Per Diem rate, so I really can't rate the true value at this rate. Not sure what the normal rate is. Everything was good here. Clean, modern, good location, close to the highway. Considering that Sheraton is one step down from Westin properties, I would hope to see an included breakfast. Quite... More 

Helpful?
Thank tsk9383
Carrie C, Front Office Manager at Sheraton Albuquerque Uptown, responded to this review

Dear tsk9383, Thank you for your feedback. Please allow me to start of by apologizing for the $5 Make A Green Choice vouchers that you didn't receive. I absolutely want to make this right, so when you have a moment please contact me either at 505-881-0000 or at carrie.confair@sheratonuptown.com so that I can award you the points that you deserve.... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
A warm welcome awaits you at the Sheraton Albuquerque Uptown. Located in the middle of the vibrant core and newly-developed Uptown Area, our hotel is the gateway to all the sights, sounds and experiences that New Mexico has to offer. We're just steps from all the variety that is Albuquerque, including the Uptown Business District, ABQ Uptown Living Center, and the Coronado Mall, which features dozens of your favorite restaurants, world-class shopping, and more. Our 295 guest rooms and suites feature contemporary styles and comforting Sheraton touches. You'll feel at home with the signature Sheraton Sweet Sleeper(R) Bed, 37" LCD television, High Speed Internet Access, ample workspace, in-room movies, and of course, fresh-brewed Starbucks(R) coffee or Tazo(R) tea for the day ahead. ... more   less 

Additional Information about Sheraton Albuquerque Uptown

Address: 2600 Louisiana Blvd NE, Albuquerque, NM 87110-3604
Location: United States > New Mexico > Albuquerque > Uptown
Price Range: $103 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Albuquerque Uptown 3.5*
Number of rooms: 295
Reservation Options:
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Also Known As:
Sheraton Albuquerque Uptown Hotel Albuquerque
Albuquerque Sheraton
Hotel Style:
#5 Green Hotel in Albuquerque
#9 Business Hotel in Albuquerque
#22 Family Hotel in Albuquerque
#23 Romantic Hotel in Albuquerque
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