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Sheraton Albuquerque Uptown

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Sheraton Albuquerque Uptown
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1,150 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Albuquerque Uptown
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Showing 1,128: English reviews
Houston, Texas
Reviewed April 7, 2014

The hotel is right off interstate 40 and close to lots of restaurants. Check-in was fast and easy. Our room was large and very clean. The beds were very comfortable after a long day on the road. The staff was very nice from check-in to the barista at the coffee bar downstairs on our way out.

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Helpful?
2Thank lisaf212
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Hi Lisa- Thanks for your great review on our property. We are located perfectly in town. We are in the heart of Uptown right off the highway where all the best restaurants, shopping and entertainment are located in the market. Yours in Hospitality, Damen Kompanowski General Manager

Albuquerque, New Mexico
Reviewed April 6, 2014

Came here for a 1 day vacation with the family. The staff were very friendly, especially James and Richard. Both were knowledgable of the area and accommodated my every need. The room was nice and cozy and most importantly quiet :). I found my new hotel spot for each overnight stay in Albuquerque from now on!

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Helpful?
1Thank BlaineMartinez
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Hello Martinez Family- Love the title... Best Choice for Albuquerque Stay!!! My favorite words.. You have found your home when traveling to Albuquerque. Thank you for your 5 star review and mentioning Richard and James that are both great at what they do, taking care of our guest. We hope you next vacation and get a way to Albuquerque is...

Scottsdale, Arizona
Reviewed April 4, 2014

As an Executive Assistant, I deal with many hotels/resorts and by far this hotel had the best customer service! Management were sensitive to special requests - they even hand delivered my boss' boarding pass to the room since they were on a tight business schedule. Thank you for the great hospitality!

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Helpful?
Thank Wendy W
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Hello Wendy W- Love to hear these stories about my team, thank you for sharing. Sometime it is the little things that really make for a great stay and a return visit. I am so happy we were able to take care of your boss. Yours in Hospitality, Damen Kompanowski General Manager

Prescott Valley, Arizona, United States
Reviewed April 2, 2014

I stay at this Sheraton often for business travel. The staff is always so helpful and they have the best customer service. They go out of their way to make me at home. Night manager and wait staff at the on site restaurant are excellent.

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Helpful?
Thank Susan C
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Hello Susan C- Thank you for your 5 Star review- Best Customer Service... The words every General Manager loves to hear. Thank you for your kind words and repeat business. Yours in Hospitality, Damen Kompanowski General Manager

Orlando, Florida
Reviewed March 23, 2014

Hotel was clean; they offered Starbucks coffee and tea in room; free daily bottle water; in room safe; and all the standard amenities you come to expect. My room was missing an ironing board which was delivered the same day requested. My room keys did not work the third day and the staff was prompt to address the issue by...

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Helpful?
Thank Entwistle_bunch
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Hello Entwistle_bunch- Thanks for your nice review on our hotel. I have a wonderful team here and happy to see they attended to your needs as you brought to our attention. I love your restaurant recommendations some of my favorites, I would just add one our ABQ Grill but that might be a little biased. Thanks again for your review...

Boulder, Colorado
Reviewed March 20, 2014

This hotel has easy access to highway I-40 and is pretty centrally located. The rooms are nice and clean and the beds are comfortable. The only complaints are that the pillows were BIG so no selection if you like a smaller pillow and they nickel and dime you for internet and such. The staff was kind and helpful and very...

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Helpful?
Thank BoulderPaul2014
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Hello BoulderPaul- Thanks for your review, I always love to hear the nice comments about the staff. That tells me we are doing the right things and caring for our guest. Let me know next time you are in town we do have other pillow options available for request. As your rest is one of our most important goals. Yours...

Chicago, Illinois
Reviewed March 20, 2014

The staff was very nice and helpful, particularly the staff in the coffee shop. The flavored water in the lobby was a nice touch. The gym was ok, but it is in an odd location and the fact that they don't have the same television stations in the gym as in the rooms was a disappointment. The hotel does feel...

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Helpful?
1Thank aeh1414
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Hello aeh1414- Thank you for your review, and thank you for your kind words about our staff with a special call out to our barista team they are awesome. I will definitely share your review with my team. I hope our travels bring you back to ABQ, and you will stay with us again. Yours in Hospitality, Damen Kompanowski General...

Addison, Texas
Reviewed March 18, 2014 via mobile

I so enjoying my stay here at the Sheration. I feel it is a healthy environment, the staff is awesome in service & go out of their way to helping guest, & is a safe environment with security in place. They even watch out for their guest & their property.

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Helpful?
Thank Carol W
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Hello Carol W- Thank you for your review, at Sheraton our Motto is Warm, Connected, Community... Your comments speak to this, thank you for your kind words. I hope next time you are traveling though ABQ you spend some time with us again. Yours in Hospitality, Damen Kompanowski General Manager

El Paso, Texas
Reviewed March 18, 2014

My husband & I visited as a quick weekend getaway. We were celebrating our anniversary late & the staff were all very accommodating. Veronica, Erin, and Kevin were great! Loved our time away! I would highly recommend this hotel. Great location near good restaurants and shopping and close access to freeway.

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Helpful?
Thank Subisash
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Hello Subisash- Thank you for your review, and Happy Belated anniversary. I am never surprised to hear my staff made helped to make your weekend enjoyable. I am very proud of our team we have put together. Yes, I agree with you, our location is awesome, we are located in the heart of uptown with all the best shopping, dining...

Amarillo
Reviewed March 13, 2014

We normally stay at Homewood suites, it was filled, so we decided to try the Sheraton, its only a couple of blocks from where we normally stay. The hotel was nice, the staff is very friendly and accommodating, the indoor pool and hot tub was very nice and relaxing. This hotel has a great bar area thats very vibrant around...

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Helpful?
1Thank Sablebell
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Hello Sablebell- Thank you for your review and thank you for all you nice comments on our hotel. I am sorry about the service you experienced at our Sol Café. I can promise you this is not the norm. Our barista does leave at 7pm but we should have had other team members in the lobby to help. I am...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
A warm welcome awaits you at the Sheraton Albuquerque Uptown. Located in the middle of the vibrant core and newly-developed Uptown Area, our hotel is the gateway to all the sights, sounds and experiences that New Mexico has to offer. We're just steps from all the variety that is Albuquerque, including the Uptown Business District, ABQ Uptown Living Center, and the Coronado Mall, which features dozens of your favorite restaurants, world-class shopping, and more. Our 295 guest rooms and suites feature contemporary styles and comforting Sheraton touches. You'll feel at home with the signature Sheraton Sweet Sleeper(R) Bed, 37" LCD television, High Speed Internet Access, ample workspace, in-room movies, and of course, fresh-brewed Starbucks(R) coffee or Tazo(R) tea for the day ahead. ... more   less 

Additional Information about Sheraton Albuquerque Uptown

Address: 2600 Louisiana Blvd NE, Albuquerque, NM 87110-3604
Location: United States > New Mexico > Albuquerque > Uptown
Price Range: $99 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Albuquerque Uptown 3.5*
Number of rooms: 295
Reservation Options:
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Also Known As:
Sheraton Albuquerque Uptown Hotel Albuquerque
Albuquerque Sheraton
Hotel Style:
#5 Green Hotel in Albuquerque
#9 Business Hotel in Albuquerque
#22 Family Hotel in Albuquerque
#23 Romantic Hotel in Albuquerque
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Albuquerque Uptown staff and other travelers.
7 questions
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Gallup, New Mexico
2 months ago
Virginia Beach, Virginia
Los Alamos, New Mexico
over a year ago

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Questions? Get answers from Sheraton Albuquerque Uptown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If there is a problem with your room they will manage it appropriately and promptly.”
 of 5 bubbles jmstein353, 1 week ago | Read review
“club level, food was good. drinks were much to expensive though”
 of 5 bubbles Vail183, 1 week ago | Read review
“Hospitality rooms are large”
 of 5 bubbles rwh2013, 3 weeks ago | Read review
“Parking lot side was quiet with views of mountains”
 of 5 bubbles jwredlabel, 4 weeks ago | Read review
“Any room is nice. I can imagine the upgraded rooms.”
 of 5 bubbles 281brendama, 5 weeks ago | Read review
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