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About
#23 of 152 hotels in Albuquerque
Location
4.5
Cleanliness
4.4
Service
4.4
Value
4.3
GreenLeaders Silver level
A warm welcome awaits you at Sheraton Albuquerque Uptown. Located in the middle of the vibrant core and newly-developed Uptown Area of Albuquerque, New Mexico, our hotel is the gateway to all the sights, sounds and experiences that New Mexico has to offer. We're just steps from all the variety that is Albuquerque, including the Uptown Business District, ABQ Uptown Living Center, Old Town and the Coronado Mall, which features dozens of your favorite restaurants, world-class shopping, and more. Our 295 guest rooms and suites feature contemporary styles and comforting Sheraton touches. You'll feel at home with the signature Sheraton Sweet Sleeper(R) Bed, LCD television, FREE High Speed Internet Access, ample workspace, in-room movies, and of course, fresh-brewed Starbucks coffee or Tazo tea for the day ahead.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Electric vehicle charging station
Parking
Paid wifi
Hot tub
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Snack bar
Vending machine
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
On-demand movies
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, Spanish
Location
73Somewhat walkable
Grade: 73 out of 100
29Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
Contact
2600 Louisiana Blvd NE, Albuquerque, NM 87110
Getting there
Rental CarsSee rental cars from $27/day
1535Reviews17Q+A100Room tips
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Most Recent
Excellent place to stay! Very comfortable room and hotel amenities! Pet friendly is a plus! Hotel staff extremely friendly and professional! Close to Coronado shopping mall and other great places to go for shopping and leisure!
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This place has a TA rating of 4 or above average. I just don’t see it…I gave it average, or a 3; however, if I were to compare it against other city Sheratons, Marriott, Hilton’s, Doubletree, etc. I’d rate it below average. Their restaurant is closed which is certainly a dealbreaker when trying to be a 4 rating. It is good for proximity to a number of restaurants. I was here on business attending committee meetings. One day we were on the Worlitizer room, which makes up the far end of their ballroom portioned off. There was a conference going on in the adjacent room. The audio from a video overwhelmed our capability to conduct business, and when they adjourned we couldn’t hear over the din of all the people talking. It’s an okay place to spend the night, but we will not hold our committee meetings here again. The staff was great including the front desk, the maids, helpers, etc. The room was comfortable, wi-fi worked well in the guest rooms and conference rooms. There was some street noise to be heard in the room, but not horrible.…
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Nate Valdez, Guest Services / Front Office at Sheraton Albuquerque Uptown
Responded 2 weeks ago
Dear Love2EatIndeed, Thank you for your feedback. I do apologize if there were issues in regards to the meeting space. I will let our Director of Sales and AV manager know about the noise pollution from the other room. I am however glad you enjoyed the rooms portion of our property. I hope you have safe travels home and we hope that you give us another chance in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the time I checked in through the stay I felt the genuine interest in my stay from all staff. The room attendants were helpful and always offerring to replentish water and coffee. The entire hotel was clean and well maintained.
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The location is excellent. The rooms were clean. The walls are thin. I could hear my Neigbor cough while I was in the bathroom. There were a bunch of student athletes-Maybe 14 years old. They were loud and ran up and down the hall. The bar has live music on the weekends.
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Date of stay: February 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I’m flight crew, and in 24 years of flying, this is the most disgusting hotel I have ever stayed in. Multiple instances of hairs on the sheets. It’s obvious the sheets are not changed after each guest, they just remake the bed. The hotel is in dire need of a renovation. I can’t believe that Sheraton would want their name on this hotel. Stay away!
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Date of stay: February 2023Trip type: Traveled on business
Location
Cleanliness
Service
Room Tip: Rooms in a different hotel are cleaner.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sheraton Albuquerque Uptown, General Manager at Sheraton Albuquerque Uptown
Responded Feb 6, 2023
Hello SyracuseChip- Thanks for bringing the concerns to my front desk attention. Immediately they came to find me and I was able to find you a room that was perfect for you. I am sorry your first room was not perfect but happy we were able to take care of you so quickly and get you to a room you could get your well deserved rest. Please feel free to reach out to me next time you are staying and I will ensure your room is perfect. Yours in Hospitality, Damen Kompanowski General Manager 303.681.4280
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Receive a cordial and warm greeting from Colorado, Thank you all, for your commitment and effort, always making my stay like home, It was a month and a half surrounded by wonderful people. Gracias, por Todo!✨🌷🧿🌈
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Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sheraton Albuquerque Uptown, General Manager at Sheraton Albuquerque Uptown
Responded Feb 6, 2023
Hello Ivan- Thank you for the wonderful review so happy we made you feel like you were at home. Until next time, Yours in Hospitality, Damen Kompanowski General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Picked this hotel because of the central location in uptown Albuquerque. Unfortunately it is very run down and definitely below the Sheraton standards. Overpriced for the standards. It is a shame that they have not invested in the upkeep of the premises, carpet is really run down and dirty showers or the cleanest. Literally checked out the next day and went to another hotel
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Date of stay: May 2022Trip type: Traveled with family
Room Tip: Great location but definitely not worth the rate and below standards of the Sheraton hotels. ...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Nate Valdez, Guest Services / Front Office at Sheraton Albuquerque Uptown
Responded Jun 1, 2022
Dear Luis M, I do apologize if you had a subpar stay. Please fee free to reach out to me the next time you decide to stay in the Uptown area and I can guarantee a flawless stay the next time around. Thank you again for your time and patronage.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The service here is top notch, from check in to check out. The location is close to all kinds of shopping and dining, but if you want to stay in, the hotel bar is a really nice place to grab a drink and some good food. The rooms are older and show some signs of wear, but ours was clean and comfortable. This was the second time we stayed here, and we had a great stay both times. We'd stay here again anytime.
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Date of stay: May 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Quvon Martinez, Guest Services / Front Office at Sheraton Albuquerque Uptown
Responded May 16, 2022
Dear Amiruby, On behalf of the entire hotel team, I want to thank you for sharing about your experience during your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team members as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was one of the worst stays in a hotel I have EVER had. I’m not one to complain and definitely was not looking for an upscale experience but this stay was just ridiculous. First off, we stayed in room 531. There is a 2” gap under the door. Not because the door is mounted wrong, but because the floor is actually not flat. You can feel it under the trashed carpet, and we felt off balance when walking around. We arrived to a room that looked as though it had not been cleaned at all. Muddy childrens handprints on the inside glass of the sliding door that opens 2” onto a non-existent balcony. There was also trash under both beds, hair on the pillows and sheets, and the hvac unit sounded like a rolling bucket of rocks. The mattresses were completely hammocked out, they were truly as bad as sleeping on the floor. The sheets on the beds were completely thread bare. The comforter was disgustingly filthy, it looked as though it had never been washed. There was blood, stains, and who knows what else on it. I did not bring this to the attention of the front desk because the woman on duty was rude and confrontational even at check in. Our room was not upgraded and there was no welcome amenity provided (standard for gold elite). Also, housekeeping was not even an option which seems absurd, at this point it has nothing to do with Covid protocols and everything to do with cost cutting. Also, don’t expect a hot tub. The one in the property photos has been filled in with rocks and a fake tree placed on top. I will avoid this property at all costs when visiting Albuquerque and I don’t feel right about being charged for this stay.…
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Date of stay: April 2022Trip type: Traveled on business
Room Tip: Just don’t stay here. Do yourself the favor.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Nate Valdez, Guest Services / Front Office at Sheraton Albuquerque Uptown
Responded Apr 12, 2022
Thank you for you response and feedback. I do apologize that your stay was not a positive one. Please let me know if there is anything I can do to curb this from reoccurring should you decide to return to the Uptown area. Thank you again and I wish you safe travels in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Customer service was good at check-in. We didn’t have much more interaction with staff after that (wasn’t needed). Took kids to swim in indoor pool, thought we’d soak in the hot tub, except hot tub was filled in with decorative rock and a large plant placed on top. Inside of the pool floor was a little dirty. We stayed in room 543 and our sliding glass door didn’t lock. Luckily we don’t have small kids that could be tempted to open it possibly creating an unsafe situation. Lobby area and conference center are nice and clean and updated - time to get rooms and pool area to match.
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Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Nate Valdez, Guest Services / Front Office at Sheraton Albuquerque Uptown
Responded Apr 14, 2022
Dear anniemW7520NZ, I apologize for issues during your stay. We typically have our pool heated to 86 degrees as a standard, so I do apologize if it seemed cold. I'll let my engineering team know about the sliding glass door so they can fix it as needed. Thank you again for your response and I do hope we can wow you the next time around.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$170 - $207 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton albuquerque uptown hotel albuquerque, albuquerque sheraton
LOCATION
United StatesNew MexicoAlbuquerqueUptown
NUMBER OF ROOMS
295
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Claim Your ListingSHERATON ALBUQUERQUE UPTOWN $127 ($̶1̶7̶9̶) - Updated 2023 Prices & Hotel Reviews - NM
Frequently Asked Questions about Sheraton Albuquerque Uptown
Which popular attractions are close to Sheraton Albuquerque Uptown?
Nearby attractions include Escape the Room Albuquerque (0.2 miles), Foul Play Cafe (0.04 miles), and Coronado Center (0.2 miles).
What are some of the property amenities at Sheraton Albuquerque Uptown?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton Albuquerque Uptown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton Albuquerque Uptown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Albuquerque Uptown?
Yes, free parking is available to guests.
What are some restaurants close to Sheraton Albuquerque Uptown?
Conveniently located restaurants include Fork and Fig, Seasons 52, and Sunnyside Up Breakfast and Lunch Cafe.
Are there opportunities to exercise at Sheraton Albuquerque Uptown?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Sheraton Albuquerque Uptown have an airport shuttle?
Yes, Sheraton Albuquerque Uptown offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Albuquerque Uptown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sheraton Albuquerque Uptown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Albuquerque Uptown offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.