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Sheraton Albuquerque Uptown

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Sheraton Albuquerque Uptown
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1,173 Reviews from our TripAdvisor Community

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Showing 1,150: English reviews
Las Cruces, New Mexico
Reviewed 2 days ago NEWvia mobile

We found this hotel to be very comfortable and accommodating for our family of four. It's location puts it very near to many restaurants, shopping, and easy access to I-40. The rooms were pleasant and comfortable but the upholstery on the desk chair was worn. Staff was very helpful. Watch out for junior suite rooms as they wrap around the...

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Helpful?
Thank docallergy
laconia, nh
HOTEL’S FAVORITE REVIEW
Reviewed November 7, 2016

We love this hotel. It is comfortable, perfectly located between the city's Old Town and Sandia, and the amenities are wonderful. The staff is excellent, the rooms clean, and bonuses are given for a green approach tot he stay. The Club Lounge is wonderful except by using it you get little chance to sample area restaurants, but that is OK!...

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Helpful?
Thank jwredlabel
About Hotel's Favorite Review
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

jwredlabel, I appreciate your kind review of our location, clean rooms, and excellent associates. Also, thank you for participating in our Green Choice Program it's a great way to eliminate the wasteful use of a variety of resources. We hope to see you the next time you are in Albuquerque. Yours in Hospitality, Damen Kompanowski

Atlanta, Georgia
Reviewed 5 days ago NEW

WOW! I was touched by the warm gesture of the hotel staff upon my arrival on Valentines Day night. They provided me with a couple of homemade roses made out of Hersey kisses. Sheraton is lucky to have Nikki, Kaitlin, Rebecca, and Jorge on their staff. They truly understand the meaning of customer service and how the small things bring...

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1Thank leena9707
Las Cruces, New Mexico
Reviewed 6 days ago NEW

Stayed two nights for a conference held at the hotel. Guest services were wonderful. Polite, helpful desk staff. Check-in fast and courteous. Things I love about this venue. Wonderful breakfast restaurant onsite or several choices of other places within walking distance. Small coffee bar and convenience store with travel items and fresh food daily. The business center is excellent. There...

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Helpful?
1Thank Daniel F
Albuquerque, New Mexico
Reviewed 2 weeks ago

As the host of a small, but national conference, I wanted our attendees to have a taste of New Mexico, both literally and figuratively. Working with Lauren and Tiffany at the Sheraton made it easy. Both of them listened to my expectations and found solutions to deliver. Our attendees remarked (and was immediately echoed) that one of our meals was,...

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Helpful?
1Thank ksenye
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

ksenye, On behalf of my entire staff we are honored that you selected our hotel to host your national conference. We enjoyed you and your attendees and we were pleased to share our New Mexican heritage with all of you. I'm also happy to read that our food was coined "the best conference food EVER". I will share this with...

Reviewed 3 weeks ago via mobile

My wife and I are moving to Albuquerque from Japan and chose to stay here until our house was ready. I am an SPG member and upgrading to the 8th floor is worth every penny. Free breakfast, hors d'oeuvres, and wifi. Great hotel overall.

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Helpful?
Thank Zachary H
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Zachary H, Welcome to Albuquerque! We are honored that you stayed with us during your transition. I'm pleased to read that your found our Sheraton Club Lounge upgrade worth it. I appreciate your business and your kind words about our hotel. Yours in Hospitality, Damen Kompanowski

Reviewed 3 weeks ago

The experience we had with our wedding reception at the Sheraton Albuquerque Uptown was exceptional. Working with Damen Kompanowski, Sarah Wilson, and Stephanie Stryzewski was exemplary. Communication up until the day of our event, making all the arrangements, to the very last detail was straightforward and completely trouble free, which was extremely appreciated considering everything else that was taking place...

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Helpful?
Thank Joseph S
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Joseph S, I'm pleased to read that we were part of your magical wedding day. I will pass on your kind words to both Sarah and Stephanie. Thank you for sharing your experience and we look forward to seeing you again on your anniversary. Yours in Hospitality, Damen Kompanowski

Albuquerque, New Mexico
Reviewed 3 weeks ago

If you want to shop and do things, this is a good location. The hotel is beginning to see its age. Furniture is scarred, carpets need replacing, grout in tub and shower have seen better days and the window in our room could stand to be replaced as it was very drafty. The sweet sleeper beds were semi-sweet sleepers, not...

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Thank Albuquerque108
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Albuquerque108, I appreciate you taking the time to share your experience from your stay with us. I would like to extend my phone number to you so that I can get some additional information from you so my team and I can resolve the issues you have presented. I hope you will give us the opportunity in the future to...

Reviewed 3 weeks ago via mobile

This hotel is nice and clean. The rooms are spacious. The bed was perfect. I loved being able to walk to Chili's that evening and to The Egg and I for breakfast the next morning. Loved the view outside our room. My ONLY complaint...the staff doesn't inform you of anything. They don't tell you about any amenities. We found out...

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Helpful?
Thank Diana P
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Diana P, I'm pleased that you found our hotel nice and clean and our guestrooms spacious. I apologize that our hotel amenities such as our Sol Café and ABQ Grill were not explained at check-in. I hope this was not to much of an inconvenience. We look forward to your next stay and I will make sure we give you...

Dallas, Texas
Reviewed 3 weeks ago

Great place to stay. Business trip and was pleasantly surprised by the rooms. Quiet area of town and restful. Check out the area for local eateries. Staff was very friendly and welcoming. I remember this place was further out from the airport than I thought, but well worth the trip and better than most airport area hotels.

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Helpful?
Thank Wayne D
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review

Wayne D, We think you are AWESOME! I'm so pleased that our location, guestrooms, and friendly staff earned your recommendation. I appreciate your business and we look forward to your next stay! Yours in Hospitality, Damen Kompanowski

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A warm welcome awaits you at the Sheraton Albuquerque Uptown. Located in the middle of the vibrant core and newly-developed Uptown Area, our hotel is the gateway to all the sights, sounds and experiences that New Mexico has to offer. We're just steps from all the variety that is Albuquerque, including the Uptown Business District, ABQ Uptown Living Center, and the Coronado Mall, which features dozens of your favorite restaurants, world-class shopping, and more. Our 295 guest rooms and suites feature contemporary styles and comforting Sheraton touches. You'll feel at home with the signature Sheraton Sweet Sleeper(R) Bed, 37" LCD television, High Speed Internet Access, ample workspace, in-room movies, and of course, fresh-brewed Starbucks(R) coffee or Tazo(R) tea for the day ahead. ... more   less 

Additional Information about Sheraton Albuquerque Uptown

Address: 2600 Louisiana Boulevard NE, Albuquerque, NM 87110
Location: United States > New Mexico > Albuquerque > Uptown
Price Range: $100 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Albuquerque Uptown 3.5*
Number of rooms: 295
Reservation Options:
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Also Known As:
Sheraton Albuquerque Uptown Hotel Albuquerque
Albuquerque Sheraton
Hotel Style:
#5 Green Hotel in Albuquerque
#9 Business Hotel in Albuquerque
#22 Family Hotel in Albuquerque
#23 Romantic Hotel in Albuquerque
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Albuquerque Uptown staff and other travelers.
8 questions
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Questions? Get answers from Sheraton Albuquerque Uptown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose a room on floors 3 or higher”
 of 5 bubbles fmtrv, 4 weeks ago | Read review
“If there is a problem with your room they will manage it appropriately and promptly.”
 of 5 bubbles jmstein353, Nov 25, 2016 | Read review
“club level, food was good. drinks were much to expensive though”
 of 5 bubbles Vail183, Nov 23, 2016 | Read review
“Hospitality rooms are large”
 of 5 bubbles rwh2013, Nov 9, 2016 | Read review
“Parking lot side was quiet with views of mountains”
 of 5 bubbles jwredlabel, Nov 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question