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Sheraton Albuquerque Airport Hotel

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Sheraton Albuquerque Airport Hotel
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441 Reviews from our TripAdvisor Community

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Showing 436: English reviews
Level Contributor
6 reviews
4 hotel reviews
3 of 5 stars Reviewed yesterday NEW

I was impressed with this hotel. It really was right next to the airport, but the noise was pretty minimum. Occasionally you would hear a plane heading down the runway, but it was not enough to stop me from getting a good nights sleep. The layout of the room was really spacious. We did have to wait quite awhile to... More 

Helpful?
Thank Olivia S
Phoenix, Arizona
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

Where to begin? If you are a big Starwood fan, like me, then avoid this place!!! This was my 2nd stay at this property and something is always a "fail". On this visit it was the bathroom. I'll attach photos. I told the front desk about the mildew on the ceiling of the shower. They were indifferent and acted as... More 

Helpful?
1 Thank S F
Kentucky
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

First of all, let me say that the staff was friendly and the hotel was pretty. We were on the 15th floor which is the club floor. It is hot up there. Heat rises and even when we turned the air down it was hot!! Being next to the club room was terrible. People were laughing and screaming all night.... More 

Helpful?
1 Thank kentuckywahine
Management response:

Kentuckywahine, Thank you for taking time to write your review. It is great to hear that you found the staff friendly and the hotel pretty; however it does disturb me that your total experience was not perfect. The food quality in the Sheraton Club should not be at the level you describe. I will be getting with the appropriate staff... More 

Baltimore, Maryland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Sheraton Albuquerque Airport Hotel is within walking distance of the airport but the free on demand shuttle makes transportation easy. My room had every convenience and the on-site restaurant menu provided a good selection. I had some special requests for my meal which were provided without any difficulty by a very pleasant waitress.

Helpful?
Thank Mary M
Management response:

Mary M, I'm glad we were able to make your stay a pleasant one. Thank you, Mark More 

Los Angeles, California
Level Contributor
124 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Perfect - by airport / comfy beds / amazing showers / pool / great staff. This Sheridan is perfect - high floors are quiet and rooms are large. Lots of charging stations for electronics. Bar is very comfortable. Rates are great and we had super experience at front desk check in. Stayed 3 nights and highly recommend it - 5... More 

Helpful?
Thank m p
Management response:

Thank you for your review and kind words. Mark More 

California
Level Contributor
192 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My flight was cancelled, so I booked a last minute room at the Sheraton Airport Hotel. You can walk to Sunport from this hotel, which was awesome for a 6 am flight. The bed was so comfortable and the room was so dark. Wish I'd stayed there more nights.

Helpful?
Thank Pat909
Management response:

Although your stay with us was due to a cancelled flight I'm glad that you still had an enjoyable experience. When Life hands you a cancelled flight make the best of it and stay at the Sheraton Albuquerque Airport Hotel. I'm glad we were able to make the best of your situation. Thank you, Mark More 

Murray, Utah
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This is by far the best hotel in ABQ. The rooms are very modern and updated. Plenty of space to relax and work. 24 hour shuttle service to the airport. I would definitely stay here again. Also has a pool, which is a must in the 1000 degree weather there. If I ever had to vacation or come back for... More 

Helpful?
Thank Sawickied
Management response:

I do hope that vacation or business brings you back to ABQ. See you then. Thank you, Mark More 

Holdenville, United States
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Very nice hotel. Parking was close to entrance, front desk was a little slow, but maintained a even strain and worked through the crowd. I was disappointed there was not a refrigerator in room. I travel with medication that requires cooling.

Helpful?
Thank Jerry K
Management response:

Thank you for your comment. The next time you are with us we can get a refrigerator to your room or we can store you medication our "guest" refrigerator behind the front desk. Thank you, Mark More 

White Oak, Pennsylvania
Level Contributor
4 reviews
4 of 5 stars Reviewed 5 weeks ago

The Room was immaculate and tastefully appointed. Restaurant take out demonstrated some limitations with a flaw in the order, but the effort was worthy. Overall good bang for your buck with really gracious hosts. The bar is as friendly as any local tavern.

Helpful?
Thank dominicbear
Management response:

I'm glad to hear you enjoyed your stay. Sorry about the error in your food order. Next time more than the effort will be delivered. Thank you, Mark More 

Charleston, South Carolina
1 review
2 of 5 stars Reviewed June 21, 2016

Checkin was fairly easy; we did arrive before the 3:00pm published time but were able to get a room by 2:00pm. The check in staffer told us that the lounge - paid for not upgraded - wasn't open till 5:00. That's not true but there is nothing available there until 5:00pm. At that time, there were two hot plates, only... More 

Helpful?
Thank TransatlanticCouple
Management response:

Thank you for you review. I do apologize for the issues you experienced during your stay with us. We strive to give great service to all of our guests, and we did not execute nor deliver to our standards nor your expectations. I would ask that when you are in Albuquerque again to please give us another try. Thank you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sheraton Albuquerque Airport Hotel is just minutes from the Historic Downtown Plaza and offers 24-hour complimentary shuttle transportation to and from the Albuquerque International Airport. ... more   less 

Additional Information about Sheraton Albuquerque Airport Hotel

Address: 2910 Yale Boulevard SE, Albuquerque, NM 87106
Location: United States > New Mexico > Albuquerque
Price Range: $90 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Albuquerque Airport Hotel 3.5*
Number of rooms: 276
Reservation Options:
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Hotel Style:
#30 Romantic Hotel in Albuquerque
#40 Business Hotel in Albuquerque
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