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Albuquerque Marriott

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Albuquerque Marriott
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634 Reviews from our TripAdvisor Community

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Showing 625: English reviews
City of San Marino, San Marino
Reviewed December 26, 2016 via mobile

This is a very old Marriott hotel close to ABQ Uptown. It will have to modernize to compete with newer hotels Uptown! The food in the concierge room sucks! To those Marriott Platinum member, if you have family, they won't upgrade you even if the hotel is virtually empty!

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Helpful?
Thank eSanMarino
Stella H, Director of Sales at Albuquerque Marriott, responded to this review

We appreciate your review of our hotel. We apologize that you were not satisfied with the overall hotel stay. Our goal is for every guest to leave happy and I am sorry that you did not feel that way upon your departure. Thank you for taking the time to share your experience. Your business is truly appreciated. Enjoy this lovely...

Reviewed December 17, 2016

Usually stay here once or twice per year, my favorite hotel in ABQ. Great hotel, superb staff and very convenient. Concierge service is great but the room is a little small. Only problem is the fitness center equipment-I did mention this to an assistant mgr at checkout. The only elliptical machine was off balance and made grinding noises. They have...

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Helpful?
Thank Dmocap2
Stella H, Director of Sales at Albuquerque Marriott, responded to this review

Thank you so much for posting this review of our property. We are so glad you experienced our staff's brilliant service during your recent visit. The respective departments will read your comments and share them with our staff. Your business is greatly appreciated. We look forward to your next stay with us. Have an amazing week. Take care.

Reviewed December 13, 2016 via mobile

The first time I have done this (checked in and out of the hotel in the span of 2 hours) but I thought it was necessary. I stay with Marriott on a consistent basis (30+ nights per year) but this one was unlike others in that it was terribly unclean. Hairs on toilet, shower and doorframe. Mold growing on grout...

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Helpful?
Thank edy02
Stella H, Director of Sales at Albuquerque Marriott, responded to this review

Thank you for posting this review of our property. Guest feedback is the best source we have to use to show us what we need to improve upon. I have let the respective departments know of the issues you encountered while staying with us and they are working to find resolutions for these problems. We look forward to your next...

Taos, New Mexico
Reviewed December 13, 2016

I was at the Marriott for a conference. I had brought some soup with me, and went to the lounge to ask for a glass or cup. Despite the fact that I was not purchasing anything, Eric, one of the managers, jumped right to it, getting me a cup with a lid, quickly and with no attitude. Love it! Makes...

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Helpful?
Thank CatherineRalston
Stella H, Director of Sales at Albuquerque Marriott, responded to this review

Thank you so much for posting this review of our property. We are so glad you experienced our staff's brilliant service during your recent visit. The respective departments will read your comments and share them with our staff. Your business is greatly appreciated. We look forward to your next stay with us. Have an amazing week. Take care.

Parker, Colorado
Reviewed December 8, 2016

I stay here frequently on business and mentioned to the manager that I usually buy a "throw away" pillow at Target because I don't care for their pillows. The manager asked me what kind of pillow I get and before my next visit, he actually went to Target and bought the pillows for me!!! I had also mentioned my surprise...

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Helpful?
Thank BeckyAdams417
Stella H, Director of Sales at Albuquerque Marriott, responded to this review

Thank you so much for posting this review of our property. We value the comments we receive regarding our great customer service and are so pleased to hear you were able to experience it! Your business is greatly appreciated. Enjoy this lovely day. Take care.

Shalimar, Florida
Reviewed December 8, 2016

This hotel is old...Really Old, and in desperate need of a complete refresh to the rooms. From the stained carpets to the 1980's closet doors. The bathroom is really small and you almost have to close the door to sit on the john. The front desk staff do what they can with what they have to work with, but man...

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2Thank Wildone_Z06
Stella H, Director of Sales at Albuquerque Marriott, responded to this review

Thank you for posting this review of our property. Guest feedback is the best source we have to use to show us what we need to improve upon. It is always a pleasure to hear about our guests receiving Marriott's brilliant service. We do, however, want to apologize for the issues you encountered during your recent stay and I will...

West Richland, Washington
Reviewed December 1, 2016

The customer service was amazing! The staff were very welcoming and so tentative. The lobby was very open and festive for the holiday!! Everyone was incredibly nice and so helpful, rooms were clean, checking in and out was fast, and the location was is in a great shopping area and right off the highway.

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Helpful?
Thank Traveling8965
Stella H, Director of Sales at Albuquerque Marriott, responded to this review

Thank you so much for posting this review of our property. It is always a pleasure for us to hear wonderful comments from our loyal guests. We are so glad that you were able to enjoy our amenities. We will be letting our respective departments know of all of your comments. We hope to see you back soon so that...

Portland, Maine
Reviewed November 27, 2016

I missed a fridge in the bedroom. The staff here was very, very helpful and anxious to please. Breakfast was great, lunch choice was quite limited. Lots of places to eat very nearby. The day I arrived, there was a large cooler near the elevator with cold water with some fruit in it. A nice touch, especially in that very...

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Helpful?
Thank Suzanne E
Stella H, Director of Sales at Albuquerque Marriott, responded to this review

Thank you for posting this review of our property. Guest feedback is the best source we have to use to show us what we need to improve upon. It is always a pleasure to hear about our guests receiving Marriott's brilliant service. We do, however, want to apologize for the issues you encountered during your recent stay and I will...

Monterey
Reviewed November 25, 2016

Very nice lobby. Rooms are ok, No refrigerators. Very comfortable bed. Bathrooms are so dated and small. I would stay here again. Staff was nice, but limited interactions. I do love the old feel of warm elegance here verses the cold modern look.

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1Thank Donald G
Stella H, Director of Sales at Albuquerque Marriott, responded to this review

Thank you so much for posting this review of our property. It is always a pleasure for us to hear wonderful comments from our loyal guests. We are so glad that you were able to enjoy our amenities. We will be letting our respective departments know of all of your comments. We hope to see you back soon so that...

San Jose, California
Reviewed November 17, 2016

I found the staff (many of them) to be more eager to help with anything, more interested in our having a good time/experience that any other hotel I've been at. I wish I could remember more names, but Elmer in the restaurant stands out as one who was always asking if we wanted more of xxx or anything else or...

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Helpful?
1Thank rayjturner
Stella H, Director of Sales at Albuquerque Marriott, responded to this review

Thank you so much for posting this review of our property. We value the comments we receive regarding our great customer service and are so pleased to hear you were able to experience it! Your business is greatly appreciated. Enjoy this lovely day. Take care.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Albuquerque Marriott

Address: 2101 Louisiana Blvd NE, Albuquerque, NM 87110
Location: United States > New Mexico > Albuquerque > Uptown
Price Range: $110 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Albuquerque Marriott 3.5*
Number of rooms: 411
Reservation Options:
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Also Known As:
Albuquerque Marriott Hotel Albuquerque
Marriott Albuquerque
Hotel Style:
#44 Business Hotel in Albuquerque
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Questions & Answers

Here's what travelers have asked, with answers from Albuquerque Marriott staff and other travelers.
1 question
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over a year ago

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Questions? Get answers from Albuquerque Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you are on the east side, you have a beautiful view of the mountains but more traffic noise from Louisiana Avenue.”
 of 5 bubbles bandman15, 4 weeks ago | Read review
“Beautiful Mountain Views”
 of 5 bubbles r1972stone, Jan 12, 2017 | Read review
“Rooms away from I-40 are quieter.”
 of 5 bubbles Dmocap2, Dec 17, 2016 | Read review
“I think all the rooms are pretty quiet. My view was so so, but I didn't care/spend time looking out the window.”
 of 5 bubbles SuzanneE415, Nov 27, 2016 | Read review
“Great view from top floors”
 of 5 bubbles rayjturner, Nov 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question