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Albuquerque Marriott

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636 Reviews from our TripAdvisor Community

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Showing 627: English reviews
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Philadelphia, Pennsylvania
Reviewed yesterday NEW

This Marriott is dirty and smelly in both the guest rooms and some public areas. Our room smelled horribly of mildew and the sheets were awful (had little worn bally things on them making sleep very uncomfortable). Curtains and carpets were dirty. As a Silver Elite Marriott member I can say this place needs a lot of work to be...

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Helpful?
Thank Nancy R
Los Angeles
Reviewed 2 days ago NEW

We just returned from a weekend stay and we are still talking about how great the staff are as well as the food in both the Lobby Bar & Restaurant. Great quality. A special mention must go to Elmer S. in the Lobby Bar for his attention to detail and superb personality. He made us feel right at home. In...

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Helpful?
Thank R0adWarri0r
Las Cruces, New Mexico
Reviewed 1 week ago

The cleanliness was questionable. The carpet appeared dirty. There was wall paper in the bathroom that was very dingy. The staff was friendly and helpful. The location was convenient to the highway and ABQ uptown (shopping and dining). They appear to have a problem with items being stolen out of vehicles.

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Helpful?
Thank TravelingFool88005
Stella H, Director of Sales at Albuquerque Marriott, responded to this review

We appreciate your honest review of our hotel. We always try to maintain Marriott's high quality standards and apologize that we fell short. We are sorry you were not satisfied with our hotel. Our goal is for every guest to leave happy and I am sorry that you did not feel that way upon your departure. Thank you for taking...

Virginia
Reviewed 1 week ago via mobile

Wasn't sure what to expect after reading some of the reviews. We stayed for just one night and have no complaints. Check in was fast and easy. Our room was clean and comfortable and the bed was lovely. Bathroom was small but functional; had everything we needed. Ordered room service in the evening and had breakfast in the restaurant in...

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Helpful?
1Thank hotdoggirl
Stella H, Director of Sales at Albuquerque Marriott, responded to this review

Thank you so much for posting this review of our property. It is always a pleasure for us to hear wonderful comments from our loyal guests. We are so glad that you were able to enjoy our amenities. We will be letting our respective departments know of all of your comments. We hope to see you back soon so that...

Washington DC, District of Columbia
Reviewed 2 weeks ago via mobile

The staff is incredibly nice and helpful. The facilities are excellent from the spacious fitness center and year round indoor/outdoor pool to the lounge. Unfortunately the concierge lounge is closed from Friday noon til Monday. Comfortable but small rooms. No fridge.

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Helpful?
Thank db7920
Stella H, Director of Sales at Albuquerque Marriott, responded to this review

Thank you for posting this review of our property. Guest feedback is extremely important to us. We are so glad you experienced Marriott's brilliant service. Your business is greatly appreciated. Again, thank you and enjoy the rest of this lovely day. Take care.

Reviewed 2 weeks ago via mobile

This location is far from a typical Marriott stay. The rooms smell awful and cleaning was marginal. Left over soap scum, hair and unlimited dust adorned the room. The air conditioning did not work, it was humid in the room until I turned off the air conditioning. The toilet didn't flush and it was constantly running. I reached out to...

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Helpful?
Thank Melissa G
Stella H, Director of Sales at Albuquerque Marriott, responded to this review

Please accept my sincere apology for the issues you encountered during your recent stay. I greatly appreciate your honest feedback. The management team will be advised immediately and will share your comments with their staff. This will assist with the hotel's daily training scenarios. your business is truly appreciated. Have an amazing week. Take care.

Denver, Colorado
Reviewed 2 weeks ago via mobile

This hotel is falling apart literally. There were pieces falling off the furniture and stains around the rooms. The bathrooms were so small that you had to close the door to move around. The water was leaking out of the toilet and pooling on the floor so I had to keep a towel down. The conference bathrooms water was so...

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Helpful?
Thank Chymes812
Stella H, Director of Sales at Albuquerque Marriott, responded to this review

We appreciate your honest review of our hotel. We always try to maintain Marriott's high quality standards and apologize that we fell short. We are sorry you were not satisfied with our hotel. Our goal is for every guest to leave happy and I am sorry that you did not feel that way upon your departure. Thank you for taking...

Louisiana
Reviewed 4 weeks ago

I only stayed one night while visiting Albuquerque but the front desk staff were helpful and friendly. The continental breakfast was more than adequate and there is a nice bar area. Parking is complementary. My room was on the concierge level but it was rather small but the bed was comfortable with nice crisp sheets and fluffy pillows!

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Helpful?
Thank bandman15
Stella H, Director of Sales at Albuquerque Marriott, responded to this review

Thank you for taking the time to post this excellent review. We are glad you enjoyed your stay and that you received Marriott's brilliant service. I will forward your comments to our management team. Your business is greatly appreciated. Enjoy this beautiful day. Take care.

Fort Worth, Texas
Reviewed 4 weeks ago via mobile

Like another's have said, this is an older but solid hotel. The room was very clean but clearly dated and well used. Bathroom is one of the smallest I've seen in a full service Marriott in quite some time. My disappointment comes with the room type and elite benefits. I booked a concierge level room and as a Gold elite,...

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Helpful?
Thank Dru R
Stella H, Director of Sales at Albuquerque Marriott, responded to this review

Thank you for posting this review of our property. Guest feedback is the best source we have to use to show us what we need to improve upon. It is always a pleasure to hear about our guests receiving Marriott's brilliant service. We do, however, want to apologize for the issues you encountered during your recent stay and I will...

Rancho Cucamonga, California
Reviewed January 12, 2017

Came in late at night after a long day of delayed flights. Connor and Richard were extremely helpful, and patient in getting me settled into my room. I had left my toothbrush at home and Conner brought me a new one up to my room in less than a minute. Monica was nice enough to get me a late checkout....

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Helpful?
Thank r1972stone
Stella H, Director of Sales at Albuquerque Marriott, responded to this review

Thank you for taking the time to post this excellent review. We are glad you enjoyed your stay and that you received Marriott's brilliant service. I will forward your comments to our management team. Your business is greatly appreciated. Enjoy this beautiful day. Take care.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Albuquerque Marriott

Address: 2101 Louisiana Blvd NE, Albuquerque, NM 87110
Location: United States > New Mexico > Albuquerque > Uptown
Price Range: $110 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Albuquerque Marriott 3.5*
Number of rooms: 411
Reservation Options:
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Also Known As:
Albuquerque Marriott Hotel Albuquerque
Marriott Albuquerque
Hotel Style:
#44 Business Hotel in Albuquerque
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Questions & Answers

Here's what travelers have asked, with answers from Albuquerque Marriott staff and other travelers.
1 question
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over a year ago

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Questions? Get answers from Albuquerque Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you are on the east side, you have a beautiful view of the mountains but more traffic noise from Louisiana Avenue.”
 of 5 bubbles bandman15, 4 weeks ago | Read review
“Beautiful Mountain Views”
 of 5 bubbles r1972stone, Jan 12, 2017 | Read review
“Rooms away from I-40 are quieter.”
 of 5 bubbles Dmocap2, Dec 17, 2016 | Read review
“I think all the rooms are pretty quiet. My view was so so, but I didn't care/spend time looking out the window.”
 of 5 bubbles SuzanneE415, Nov 27, 2016 | Read review
“Great view from top floors”
 of 5 bubbles rayjturner, Nov 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question