Hotel Andaluz Albuquerque, Curio Collection by Hilton
125 2nd St. NW, Albuquerque, NM 87102
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About
#24 of 152 hotels in Albuquerque
Location
4.3
Cleanliness
4.7
Service
4.4
Value
4.2
GreenLeaders Platinum level
Once the tallest building in Albuquerque, Hotel Andaluz Albuquerque, Curio Collection by Hilton was the fourth hotel by Conrad Hilton, built in 1939. Set in the heart of downtown, our meticulously restored, Four Diamond Award-winning and Gold LEED Certified hotel is close to top attractions, events and the Sandia Mountains.
Unwind in our stylish guest rooms, featuring unique artwork from around the world and Spanish-inspired design. Each room includes premium bath amenities, a signature Andaluz robe, luxury linens and complimentary WiFi. Pamper yourself and upgrade to our Penthouse suite with separate living and dining area, sofa bed, powder room, copper soaking tub and Bose sound system.
Explore the combination of artistry and flavor for a unique dining experience at MÁS Tapas y Vino. Sip a signature cocktail while enjoying live entertainment at Ibiza Urban Rooftop Lounge, featuring views of the Sandia Mountains and downtown Albuquerque.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Patio
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Parking
Wifi
Restaurant
Breakfast available
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Romantic
Languages Spoken
English
Location
86Good for walkers
Grade: 86 out of 100
79Restaurantswithin 0.3 miles
27Attractionswithin 0.3 miles
125 2nd St. NW, Albuquerque, NM 87102
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Very nice hotel in downtown Albuquerque near the Convention Center. Comfortable rooms. Nice staff. Water conservation efforts are very admirable. Parking options are limited to valet or parking garages nearby.
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Review collected in partnership with Curio – A Collection by Hilton
Date of stay: September 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from B Legacy, Marketing at Hotel Andaluz Albuquerque, Curio Collection by Hilton
Responded 5 days ago
Thanks for your review, Scott! We are happy to hear you enjoyed your stay with us and found our location convenient for your needs. We look forward to accommodating you again on your next stop in Albuquerque!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
Great location and lovely staff. Quaint boutique hotel. We parked at a structure around the corner, otherwise valet is available with in and out privileges. Mad Tapas bar is a must. Even when closed we were served in the bar up until 9 pm. Cocktails were delicious.
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Date of stay: April 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Beth Legacy, Marketing at Hotel Andaluz Albuquerque, Curio Collection by Hilton
Responded Apr 19, 2023
Hello Margaret, thank you for your recent stay with us. We appreciate your thoughtful review of our hotel and are happy that you enjoyed your time at Mas as well. We look forward to accommodating you again on your next stop in Albuquerque!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful property! Room Was very clean, soft linens and excellent A/C! A very nice bar and tapas restaurant on the property. Discovered a wonderful new tequila! It looked like renovations were recent or simply extremely well done. They could use an automatic door for bringing your luggage into the Hotel though from the valet…
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Date of stay: September 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The lobby is beautiful but smells awful, like sulphur/swamp gas. Our room was large but not in great shape. In the bathroom we found a sex toy from a previous guest sitting on the shelf. My husband thought he was reaching for a hair dryer and came back holding a purple vibrator - disgusting! When I alerted the front desk they just laughed and sent someone up to get it. I'm not staying here again and you shouldn't stay here either.
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Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This is a unique and charming hotel. I have needed to be in ABQ for medical appointments, and have found that staying at Hotel Andaluz is a great way to support myself. I usually stay in the King Deluxe to pamper myself. Rooms are spacious and well-appointed, beds are extremely comfortable, lots of room to unpack and organize. I appreciate little touches like water dispenser at the end of the hallway, which provides both cold and hot water, making it easily for me to make tea. Staff is always friendly and helpful. The public spaces are comfortable and inviting.
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Review collected in partnership with Curio – A Collection by Hilton
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from B Legacy, Marketing at Hotel Andaluz Albuquerque, Curio Collection by Hilton
Responded Aug 16, 2023
Hello, we are delighted you had a five-star experience at Hotel Andaluz. Thank you so much for highlighting our excellent service and all we offer. It was our pleasure hosting you while you were in town for medical appointments and we hope you are doing well now. We cannot wait to welcome you back, so please return soon! Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
1. It is very hot in New Mexico. The hotel gives guests “fresh water pouches” that they employ instead of the usual commercial water bottles. I have a mobility problem and it is nearly impossible for me to dash to the lift area to restock. I would consider the continued use of said pouches to be ridiculous; 2. There is no set protocol for doing in house laundry and dry cleaning. We have been on the road for three weeks and required the service of an inhouse laundry. There were no laundry bags in the room. A call to the front desk produced a maintenance worker with several plastic bags but no item sheet or a price list. We were instructed to leave the items outside of the door sans list and Housekeeping would somehow pick them up and return them without knowing the details of either ownership or contents. We went to the front desk in the morning where the receptionist grudgingly parted ways with a list but the aforementioned list did not contain prices. 3. I only wear very expensive bespoke suits made for me overseas. A suit sent out for cleaning was returned without the slacks. A complaint made at Reception was greeted by the usual “not our responsibility.” I had to call the dry cleaner myself and 24 hours later the missing slacks eventually turned up. My wife sent down a dozen pieces of intimate apparel to be laundered. The entire bundle disappeared also overnight. Finally, a white silk blouse to be dry cleaned was returned with wheel markings on the front and back as though perhaps it had fallen off of a delivery trolley and the delivery man had run it over repeatedly. 4. The hotel provided a number of liquid gels and or soaps in the bathroom; however, the deep green colour of the plastic container prevented them from being read. No alternate bar soap is provided. I could not tell the difference between soap, shampoo or conditioner. 5. I had requested that maintenance come to the room and address the issue of the air conditioning. It appeared to have one temperature setting at 60 degrees F. Two phone calls were made followed by a personal visit. The maintenance man never came. …
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Review collected in partnership with Curio – A Collection by Hilton
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from B Legacy, Marketing at Hotel Andaluz Albuquerque, Curio Collection by Hilton
Responded Aug 10, 2023
Hello Les, thank you for your feedback. We apologize that issues arose during your stay and have reviewed your comments with the appropriate members of our team. We understand you have been in communication with our senior leadership to find a resolution. We thank you for taking the time to leave a review and address your concerns.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a misleading dump. STAY AWAY. The on-line pics make it our to be a Spanish courtyard vibe, but the sewage smell that hits you when you walk in takes all the romance away. (Hotel staff said - yep, it's been like this for a few weeks, we think the city is having sewage issues.) TOTALLY overpriced for value received. And oh - Albuquerque on a Saturday night is a very scary place.
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Date of stay: July 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Very scary hotel that smells like a sewage pool.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from B Legacy, Marketing at Hotel Andaluz Albuquerque, Curio Collection by Hilton
Responded Aug 7, 2023
Thank you for taking the time to share your experience with us. We strive to provide an exceptional guest experience, and we are sorry to hear that your stay did not quite match your expectations. Please rest assured that your comments have been shared with our team to foster improvements. We hope we can provide a better experience next time.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Believe the bad reviews, not the good. I was excited to find such a highly rated & reviewed hotel at the last minute. We were traveling with our two children and just needed a comfortable place to spend the night. We should have booked a cheap chain hotel. We travel all the time and have stayed at all classes of hotel; this felt like a 2 star. With all the unique southwestern details and art work I’m sure at one time it was beautiful. Now it is dirty, run down, and staffed by people who are impolite and do the bare minimum. There were sticky surfaces in the room. The sofa bed was from 2009 and was gross and the frame was broken. It was blocked by a heavy granite table we had to drag out of the way. I’m not picky (my husband is) but this place even gave me the heebie jeebies. Opening my suitcase in the room made my skin crawl. When we arrived late at night the valet stood next to the car and watched us get the bags, letting our 6 yo struggle with her suitcase. Seemed odd. When we gave our valet ticket in the morning, apparently the front desk didn’t communicate with the valet stand. The valet sat in his office for 10 minutes while we waited outside with our bags until we inquired (we were in his line of sight). The exceptions were the night receptionist and the cleaning staff I encountered, who were both pretty friendly. As we were leaving, other guests asked us if we noticed how rude the staff was. I will say, even though it’s a little dirty feeling and old, the lobby is cool. There are koi fountains and tables the kids loved, as well as a neat looking library. The description and photos are misleading. I think most of the impressive pictures came from the penthouse suite - look at the most dismal pictures, they are more accurate.…
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Date of stay: June 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from B Legacy, Marketing at Hotel Andaluz Albuquerque, Curio Collection by Hilton
Responded Jul 7, 2023
Thank you for taking the time to share your thoughts. We deeply regret not meeting your expectations and the service issues you came across. We have shared your feedback with the appropriate individuals to ensure this is not repeated. We have also taken notes of your additional comments and will review them appropriately. On a positive note, we are happy that you liked our lobby and had a positive experience with our night receptionist. We appreciate your business, and we hope to have another opportunity to welcome you back in the future. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel manager and staff were unprofessional, dismissive, and rude in their conduct toward me. My request to check in early in early June was met with attempts to haggle, nickel and dime me for money as a fee that was not listed on their website or communicated to me at the time of booking or when the request was made. I also have unauthorized charges to my credit card, which I have disputed. The hotel room accommodations are dated and do not reflect the Hilton brand, nor should this property be considered a Curio collection hotel. Additionally, as a merchant of American Express and other major credit cards, this hotel should be reported for unfair business practices because of their misleading policies about early check in fees, which do not exist on their website. I am appalled and will never stay at a Hilton property again. Your behavior was despicable and unbecoming of any professional customer service standards.…
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Date of stay: June 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from B Legacy, Marketing at Hotel Andaluz Albuquerque, Curio Collection by Hilton
Responded Jun 14, 2023
Amelia, your feedback means a great deal to our team, and we appreciate you sharing it. We are very sorry for our shortfalls during check-in this around and for the level of service displayed. We are very sorry that we were not able to honor your early check-in request. As you know, this is a request only and is based on the hotel's availability at the time. If an early check-in request is accommodated, our website clearly states there is a 50% fee for one night's room and tax rate, https://www.hilton.com/en/hotels/abqanqq-hotel-andaluz-albuquerque/hotel-info/ Additionally, the "unauthorized charges" you are referring to is the incidental hold. When checking in, we authorize the card for the cost of the room, tax, and incidental hold. This is to cover the possibility of a guest charging items to the room, such as breakfast, dinner, drinks, or items from the pantry, and in the absolute worst case, any damages that may be done to a room. But it's not a charge, it's a hold. After checking out and nothing was charged to the room, we release the remainder of the unused funds, and it will return to your card in 5-7 business days. This is a standard practice in all Hilton properties worldwide. I hope this information has provided a little more clarity on the comments you mentioned, and we thank you for giving us an opportunity to address your concerns. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The ambiance of this hotel is everything. There is pretty unique decor throughout and I wish we had a longer stay to explore and try the restaurants. The room was comfortable enough. We didn'tinteract with anyone at the hotel and the employees we did see didn't attempt to check in with us. There is a pay parking garage nearby.
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Date of stay: June 2022Trip type: Traveled as a couple
Room Tip: The area is definitely in a city setting. Show awareness.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Beth Legacy, Marketing at Hotel Andaluz Albuquerque, Curio Collection by Hilton
Responded Jun 5, 2023
Hello, thank you for sharing your feedback on your recent stay with us. We are happy to hear that you enjoyed your stay with us. Many thanks again and we'd love to welcome you back the next time you're in Albuquerque.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$187 - $307 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
andaluz hotel albuquerque
FORMERLY KNOWN AS
Posada
LOCATION
United StatesNew MexicoAlbuquerqueAlbuquerque Original Townsite
NUMBER OF ROOMS
107
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Claim Your ListingHOTEL ANDALUZ ALBUQUERQUE, CURIO COLLECTION BY HILTON $162 ($̶2̶2̶1̶) - Updated 2023 Prices & Reviews - NM
Frequently Asked Questions about Hotel Andaluz Albuquerque, Curio Collection by Hilton
Which popular attractions are close to Hotel Andaluz Albuquerque, Curio Collection by Hilton?
Nearby attractions include KiMo Theatre (0.2 miles), Duke City Pedaler (0.1 miles), and Telephone Museum of New Mexico (0.1 miles).
What are some of the property amenities at Hotel Andaluz Albuquerque, Curio Collection by Hilton?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Andaluz Albuquerque, Curio Collection by Hilton?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Andaluz Albuquerque, Curio Collection by Hilton?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Andaluz Albuquerque, Curio Collection by Hilton?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hotel Andaluz Albuquerque, Curio Collection by Hilton?
Conveniently located restaurants include Mas - Tapas y Vino, Tucanos Brazilian Grill, and Ibiza.
Are there opportunities to exercise at Hotel Andaluz Albuquerque, Curio Collection by Hilton?
Yes, guests have access to a fitness center during their stay.
Is Hotel Andaluz Albuquerque, Curio Collection by Hilton located near the city center?
Yes, it is 0.3 miles away from the center of Albuquerque.
Are any cleaning services offered at Hotel Andaluz Albuquerque, Curio Collection by Hilton?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Andaluz Albuquerque, Curio Collection by Hilton?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Andaluz Albuquerque, Curio Collection by Hilton offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.