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Homewood Suites by Hilton Albuquerque Airport

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Homewood Suites by Hilton Albuquerque Airport
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533 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Albuquerque Airport
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Showing 527: English reviews
FMN, NM
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

good location for the purpose we were attending and easy access onto the interstate. Breakfast was adequate along with the hours it was served. Room was very comfortable. Rode into the hotel on a motorcycle and was able to view the bike from the room.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank 135kennethk
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

Excellent! We are very glad you enjoyed your stay, we hope to see you again! More 

Granbury, Texas
1 review
1 of 5 stars Reviewed 3 weeks ago

There was a green gel-like substance spilled on the kitchen floor, which had been tracked into other parts of the room. The sofa was stained and the cushions ripped. There were no other rooms available, so we decided to stay instead of repacking the car and moving to another hotel. The next day, we discovered that the burners on the... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank 174edwardv
Valdosta, Georgia
1 review
5 of 5 stars Reviewed 4 weeks ago

Easy location to find and get back to the airport. Close to the highway and easy access to all Albuquerque has to offer. Good size rooms for the business trip or for a family. The team was wry helpful. Safe parking as well.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank jeffreybC8240UM
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

So glad you had a good stay, please come back to see us! More 

Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This was a very nice place to stay for the price. The place was packed but the front desk lady gave us the last room available. When we got in the room we called down for extra blankets and pillows for the sofa bed, they were brought in a very timely manor. We loved the outdoor pool and hot tub,... More 

Helpful?
Thank TripMember121020141
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

Fantastic! Thank you so much for staying with us! More 

Terra Bella, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

This is obviously the underbelly of the Hilton Hotels. The rooms are filthy (cushions stained, carpets stained, couches split open and falling apart), in disrepair (multiple handles missing on dresser drawers), and downright disgusting. After they moved us out of the first room and into the next slightly less disgusting room, the night manager (Ana Gandara) decided to add fuel... More 

Helpful?
1 Thank glwaggs
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

Please call the hotel directly. Our GM would like to speak with you in person. More 

Rockville, Maryland
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 5 weeks ago

This could maybe be a 3 star but that would be an average rating and I think that most 'average' hotels of this supposed caliber would not have the deficits of this one. The sink in the bath wouldn't drain and the nice man who came to fix it pulled out lots and lots of hair from previous occupants. Not... More 

Helpful?
Thank sharpshin
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

I'm sorry that this was your experience, we are scheduled for a much needed Renovation at the end of this year and until then we are all doing our absolute best to provide excellent customer service. More 

Iowa
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 23, 2016

We found the hotel clean and comfortable. The staff was friendly and helpful. The room was great and the bed provided a good night's sleep. Missed the breakfast due to early flight. The shuttle arrived within 5 minutes of our request. Only suggestion for improvement would be a breakfast-to-go bag for really early departure.

Helpful?
Thank 2IACruisers
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

We are very glad you enjoyed your stay! There is always fruit and Coffee out in the Lodge area, just FYI. If you do stay with us again in the future, please do reach out to a manager also because we have arranged early breakfasts before with Cereal or yogurt, etc that earlier flyers can take with them to the... More 

Wittmann
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed July 22, 2016

I booked a non smoking room and they gave me a room on the second floor. When I got off the elevator I could barely breathe because of the smoke. I walked to the room and I noticed a mix of smoking and non smoking rooms on the same floor. How is this non smoking if I have to walk... More 

Helpful?
Thank Ron A
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

We would love to be a non smoking hotel and are trying to go in that direction in the near future. More 

2 reviews
3 of 5 stars Reviewed July 20, 2016

I booked this hotel because it had really good reviews but I was totally disappointed. Our room did not appear clean to me. There were stains on the carpet and the bathroom floor did not look clean. The arm rests on the couch were ragged underneath the arm covers. The beds were pretty comfortable though. They were really slow at... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank denisehS1016MV
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

Please feel free to contact our GM when you have time, we would really like to address these issues personally with you. More 

Oro Valley, Arizona
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 17, 2016

I am an HHonors member. I walked into the front lobby to obtain my room key since I had already checked-in online. There were two front desk employees, one was on the phone, the other assisting a customer. Neither one acknowledged me, no greeting, didn't even look up. I stood there for approximately 10-15 minutes. Customer finally left and I... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Gloria C
Kari B, Director of Sales at Homewood Suites by Hilton Albuquerque Airport, responded to this review

Please feel free to call us and talk with us directly about this situation. Our General Manager would like to speak with you in person to try and make this right in any way we can. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Homewood Suites by Hilton Albuquerque Airport

Address: 1520 Sunport Pl SE, Albuquerque, NM 87106-1738
Location: United States > New Mexico > Albuquerque
Price Range: $103 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Albuquerque Airport 3*
Number of rooms: 107
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Albuquerque Airport Hotel Albuquerque
Homewood Suites Albuquerque
Homewood Albuquerque
Albuquerque Homewood Suites
Hotel Style:
#20 Family Hotel in Albuquerque
#22 Business Hotel in Albuquerque
#27 Romantic Hotel in Albuquerque
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