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Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area

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Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area
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214 Reviews from our TripAdvisor Community

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Showing 212: English reviews
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

Had stayed in many holiday inn and always had a great experience except for this location, there's always something broken here and no complimentary breakfast 😡. Location is great, room are comfortable especially suites. Staff are very nice

Helpful?
Thank Jesus G
A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago via mobile

Great hotel. Clean, large rooms, comfortable beds, pull out couch, large showers, clean bathrooms, etc. Indoor pool, hot tub and sauna. Starbucks in lobby. Great for concerts at Isleta...close to venue. Few things to know before booking; No continental breakfast, but you can order/pay for breakfast, finger foods and other meals. Pool is indoors, which I actually liked. No laundry... More 

Helpful?
Thank A TripAdvisor Member
HI_ABQ, General Manager at Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area, responded to this review

Dear Guest, Thank you for your great comments. We are proud of our service and ammenities. Hopefully we will see you again here soon! I have looked into the challenges of Booking.Com and hopefully for your next stay it will be much better! Please feel free to call me personally and I can make your next reservation. Sincerely, Ruben Abeyta... More 

Santa Fe, New Mexico
Level Contributor
93 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
3 of 5 stars Reviewed 1 week ago

We've stayed here many times when we need to be at the airport early the next morning. It's well located, good parking, has a restaurant and bar, fitness area. In addition, it's generally quiet and easy to get that short night's sleep before an early flight. I've been finding lately that the Reception staff is getting less and less professional,... More 

Helpful?
Thank dnjscheer
Summerville, SC
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The very best thing about this hotel was the view over the city of Albuquerque. It was stunning; however, our room was on the opposite side depriving us of the best attribute. With that being said, you will need a car to do just about everything else that Albuquerque has to offer. Although they have a restaurant and small bar,... More 

Helpful?
Thank Scrivner
Saint Joseph, Illinois
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

I am an avid user of Trip Advisor and have never had a problem bases on reviews. However, in this case, I must write a poor review and with the number of motels I would NOT recommend this one to travelers. The hotel wasn't very clean. The room was okay but the room was not restocked with toiletries, ice bags,... More 

Helpful?
Thank Sandra0908
IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area, responded to this review

Dear Sandra0908, Thank you for submitting your review of our hotel. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It seems that we were not able to execute an exemplary stay due to the level of cleanliness, room amenities and... More 

Warm Springs, Oregon
Level Contributor
77 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed June 14, 2016

Front desk (night auditor) was less than inviting. Check in was average. Only one door late night is access to building, have to use handset to call front desk staff to let you in. Building decor was old and tired. Of the two beds in room one was broken (off center of pedestal). Free parking, but lot a bit small.... More 

Helpful?
Thank e h
IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area, responded to this review

Dear e h, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. It sounds like we fell below your expectations with regard to the maintenance in our common areas, amenities, broken bed, and limited parking... More 

Perth, Australia
Level Contributor
238 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed June 5, 2016

This hotel was quite nice. They had homemade chocolate chip cookies every afternoon, and they were the best I'd ever had. I'd give them a great rating just for that, but of course other things go into a review. The beds were unfortunately a bit high, and because I'm quite short (5ft. 1"), it made it difficult to get in,... More 

Helpful?
Thank TK K
HI_ABQ, Manager at Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area, responded to this review

Good Morning TK K, Thank you for your review, our Chocolate chip cookies are always a hit. I will share your comments with the staff. Please visit again soon. More 

Williamsburg, Virginia
Level Contributor
84 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed May 24, 2016

This hotel had a very nice staff and was very convenient to the Albuquerque Airport. The free shuttle was also a very nice amenity. The room was very nice though starting to get a bit tired. The restaurant food and service was also very good. The bed was very comfortable and I though we would have a very relaxing evening.... More 

Helpful?
Thank skysail
Seabrook, Texas
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 22, 2016

Stayed in location for 2 nights. Front desk and dining staff are excellant. Hotel is in need of a remodeling, rooms are clean but very outdated. A/C in our room sounded like a jet taking off. Location is great, near airport and I-25.

Helpful?
Thank Barry19511948
HI_ABQ, Manager at Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area, responded to this review

Good Morning Barry, Thanks for your review. We are in the process of doing some renovation, new beds, carpet, wall treatment installed, new furniture coming later this year. Please visit again the next time you travel thru Albuquerque and let us know what you think of the upgrades. More 

Fort Worth, Texas
Level Contributor
289 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed May 3, 2016

Nice location near airport without a lot of airport noise. Property itself looks like it's going through some needed upgrades, so at the time I went it was an odd mix of upgrades and old parts. Staff was very nice and very helpful, though at times a few seemed to be overwhelmed or need more training (maybe new?) Didn't get... More 

Helpful?
Thank Phil S
HI_ABQ, Manager at Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area, responded to this review

Good Morning Phil, Thank you for your review. Yes, we are doing some renovation, both to the guest rooms and the commercial area, fortunately, it is almost finished. I am always training and retraining, I hope we were able to provide service that exceeded your expectations. Please stop and stay the next time you pass thru Albuquerque. More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Take the Virtual Tour. The new addition to Albuquerque is the contemporary, stylish and comfortable Holiday Inn Select , conveniently located near Albuquerque International Airport, off I-25 at Exit 221, and the University of New Mexico. This elegant property is close to Albuquerque International Sunport, Kirtland AFB, and Sandia National Labs. We offer 121 spacious guest rooms with spectacular views including 540sf suites with whirlpool tubs. We are a non-smoking facility and offer FREE High-Speed Internet. Our amenities include a state-of-the-art fitness center, indoor pool, 24-hour business center, and large banquet/meeting space.Look Again at the all new Holiday Inn Select Hotel Albuquerque where we offer plush pillow top mattresses and premium bedding, a refreshing shower experience & Garden Botanika shower products, & Wolfgang Puck's Coffee. Relax and enjoy an appetizing meal or your favorite drink at the Sunport Bar & Grille. Earn points and miles with Priority Club Rewards.Businesses: Kirtland AFB, Sandia National Labs, EclipseHospitals: UNM Hospital, Lovelace Sandia Health Systems, Presbyterian Hospital, VA Hospital Universities: University of New Mexico (UNM), CNM Local Attractions: Albuquerque Convention Center, Sandia Peak/Tramway, Historic Old Town, Casinos, Balloon Fiesta, Journal Pavilion. ... more   less 

Additional Information about Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area

Address: 1501 Sunport Place SE, Albuquerque, NM 87106
Location: United States > New Mexico > Albuquerque
Price Range: $84 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Albuquerque Airport - Univ Area 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Albuquerque Airport - Univ Area
Holiday Inn Albuquerque
Albuquerque Holiday Inn
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