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Hilton Garden Inn Albuquerque / Journal Center

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Hilton Garden Inn Albuquerque \/ Journal Center
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366 Reviews from our TripAdvisor Community

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Showing 366: English reviews
La Junta, CO
Reviewed December 15, 2015

Hilton Garden Inns have Keurig coffee makers and freshly prepared dinners, Hampton Inns do not. Otherwise both are clean, quiet and friendly. Any folks that would complain about these properties should have stayed where I had to stay in the last century. The A/C / heater never worked properly, the beds were always sway backs and they were always noisy....

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Thank Red23Hair34
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for your review of your recent stay with us. We are happy to hear that you enjoyed your short visit and found our Team Members to be nice and friendly. We hope to have the opportunity to have you as our guest again in the future!

Las Cruces. NM, United States
Reviewed November 30, 2015

We have always found a Hilton Garden Inn provides everything we would expect to make our stay a pleasure. The rooms are spacious, clean, beds comfortable, tables and chairs provide for relaxation, internet service available, good TV reception, and a large bathroom with amenities. Having Breakfast, Bar and Lunch/Dinner available is appreciated.

Review collected in partnership with Hilton Garden Inn
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Thank Sharon C
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for your review of your recent stay with us. We are delighted to hear that you have found the Hilton Garden Inn Brand of Hotels and that we fit your needs. We look forward to having the opportunity to provide accommodations for you on your next visit to Albuquerque!

ABQ, United States
Reviewed November 30, 2015

Good hotel, close to freeway, and about 15 minutes from airport. Close to many north side business locations, and plenty of nearby resteraunts. Good place before heading to Santa F NM or points East. No airport shuttel, this would be a plus for some business travellers. Easy access to freeway on and off. Close to Sandia Ridge access.

Review collected in partnership with Hilton Garden Inn
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Thank Mark R
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for taking the time to write a review of your recent stay with us. We are happy to hear that you enjoyed your stay with us and found our location convenient for your needs. We look forward to having you as our return guest in the future!

Denver, United States
Reviewed November 16, 2015

The restaurant at the hotel is a disaster. The cook was slow and the waitress had an "oh well" attitude. Go to the Cracker Barrel next door. It's a one minute walk. If you have to use the hotel restaurant, avoid the meat loaf special at all costs.

Review collected in partnership with Hilton Garden Inn
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Thank John H
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for your review of your recent stay with us. We are very disappointed to hear that you did not enjoy your meal in our onsite Restaurant. We sincerely apologize for that. You Can Count On Us to make sure that we share this feedback with our Restaurant Team, and we will make sure that these issues are addressed....

Clovis, New Mexico, United States
Reviewed November 11, 2015

If you're looking for a clean reasonably priced hotel, this is it. Just off the interstate but nice and quiet. Within walking distance to Cracker Barrel. The only problem, and it's minor, is accessing the westbound lanes from the south side.

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Thank Teresa R
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for your review of your stay with us. We are happy to hear that you enjoyed your stay with us. We thank you for your review and hope to welcome you back as our guest again in the future!

Sun City West, Arizona
Reviewed November 4, 2015

Stayed one night while traveling up I-25 from AZ. Nice hotel, very quiet with convenient access to the highway. This location is close to many restaurants but there is a Cracker Barrel restaurant which shares part of the parking lot, so very easy to get a good meal. Would definitely recommend this hotel to weary travelers.

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Thank ScubaLadyK
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for your review of your recent stay with us. We are happy to hear that you found our location convenient. We hope to have the opportunity to accommodate you the next time you are traveling through Albuquerque.

Plano TX, United States
Reviewed November 3, 2015

Good location, very clean and quite room. I did not have time to use the other facilities in the hotel but will do next time, looks very good. The staff are very polite and very helpful. The breakfast is also goo.

Review collected in partnership with Hilton Garden Inn
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Thank Bijan A
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for your review. We are happy to hear that you enjoyed your stay with us and found our Team Members to be friendly and helpful. We look forward to having you stay with us again!

Raleigh,NC, United States
Reviewed October 21, 2015

Front desk and restaurant staff were fantastic. House cleaning and maintenance need a little help. On our first stay our room was not cleaned. Had to have towels brought to room at 10pm. 2nd stay walked into "non-smoking' room and cigar smell knocked you down, moved us to 321, bath sink does no drain, need to flush toilet 2-3 to...

Review collected in partnership with Hilton Garden Inn
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Thank Doug M
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for your review of your recent stays with us. We are happy that you found our Front Desk and Restaurant Team Members to be fantastic. We would like to apologize for the inconveniences you experienced with your guest rooms. Please know that we will be sure to address each of the specific issues you mentioned with our Housekeeping...

Reviewed October 19, 2015 via mobile

Been out for the Fiesta the last three years and this is our place we call home for vaca. Never had a problem with any of our stays. Staff is always friendly and our rooms have been clean. Hotel is close to the Fiesta field so the drive is short if you just stay on the frontage road. I will...

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Thank erbchris83
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for your review, and for your Loyalty! We are so happy to hear that you are able to enjoy the Balloon Fiesta year after year. We love having you as our guest and we look forward to your return next year!

Round Rock, United States
Reviewed October 15, 2015

Everything was great. Only thing that was of some concern, was the prices of the breakfast. This was not displayed, nor a menu of the cost provided. Suggest that the guest might have a general idea of what the prices are, whether a la carte, setting, or buffet offered. The prices must be must consistence not just an approximate price....

Review collected in partnership with Hilton Garden Inn
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Thank Carolyn M
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for taking the time to write your review of your recent stay with us. We are happy to hear that you enjoyed your stay overall, and found our hotel relaxing. We do want to apologize for the confusion you encountered in our restaurant. To clarify, we do offer a Full Hot Cooked-To-Order Breakfast, which is available for $11.95...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn Albuquerque/Journal Center hotel is located in the north end of Albuquerque, New Mexico and adjacent to the Albuquerque Journal Center Business District. This Albuquerque, NM hotel is north of downtown and only 15 minutes from the airport and the city of Rio Rancho, New Mexico and other things to do in Albuquerque. Available meeting facilities along with free business services make this a great place for your next meeting, reunion or getaway. Whether you're with family or on business, we want to help you start your day off right with a delicious cooked-to-order breakfast served in The Garden Grille & Bar(R). Enjoy dinner in The Garden Grille & Bar(R) or if you prefer, order room service. After a long day, enjoy an evening drink in our Lobby Lounge. We also offer complimentary WiFi internet access, and friendly, helpful service. ... more   less 

Additional Information about Hilton Garden Inn Albuquerque / Journal Center

Address: 5320 San Antonio Dr NE, Albuquerque, NM 87109-4157
Location: United States > New Mexico > Albuquerque
Price Range: $103 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Albuquerque / Journal Center 3*
Number of rooms: 94
Reservation Options:
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Also Known As:
Hilton Garden Inn Albuquerque / Journal Hotel Albuquerque
Hilton Albuquerque
Albuquerque Hilton Garden Inn
Hotel Style:
#16 Family Hotel in Albuquerque
#26 Romantic Hotel in Albuquerque
#38 Business Hotel in Albuquerque
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Albuquerque / Journal Center staff and other travelers.
3 questions
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Questions? Get answers from Hilton Garden Inn Albuquerque / Journal Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Read the reviews!”
 of 5 bubbles 64michaelh, Jan 19, 2017 | Read review
“upper floors best”
 of 5 bubbles cuestaroble, Oct 10, 2016 | Read review
“Higher Floors on west side are good for watching the balloon flying from the fiesta.”
 of 5 bubbles sherryandgarryh, Oct 5, 2016 | Read review
“All rooms have great views. On one side are the mountains. On the other side views of the city.”
 of 5 bubbles LeeannD491, Jul 14, 2016 | Read review
“Suites are really nice here.”
 of 5 bubbles teresar548, Nov 11, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question