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Hilton Garden Inn Albuquerque / Journal Center

Traveler (14)
Room & Suite (16)
Video (1)

About

#41 of 144 hotels in Albuquerque
Location
Cleanliness
Service
Value
The Hilton Garden Inn Albuquerque/Journal Center hotel is located in the north end of Albuquerque, New Mexico and adjacent to the Albuquerque Journal Center Business District. This Albuquerque, NM hotel is north of downtown and only 15 minutes from the airport and the city of Rio Rancho, New Mexico and other things to do in Albuquerque. Available meeting facilities along with free business services make this a great place for your next meeting, reunion or getaway. Whether you're with family or on business, we want to help you start your day off right with a delicious cooked-to-order breakfast served in The Garden Grille & Bar(R). Enjoy dinner in The Garden Grille & Bar(R) or if you prefer, order room service. After a long day, enjoy an evening drink in our Lobby Lounge. We also offer complimentary WiFi internet access, and friendly, helpful service.
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Property amenities
Pool
Restaurant
Free parking
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Room service
Spa
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Quiet
Hotel links
Visit hotel website
Special Offer:Price Match Guarantee
Hotel deals

Location

Full view
36Car recommended
Grade: 36 out of 100
33Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
478Reviews
4Q+A
30Room tips
Traveler rating
  • 227
  • 119
  • 66
  • 35
  • 31
Time of year
Traveler type
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Popular mentions
Everything about this hotel is on par with any other Hilton Garden Inn with the exception of the individual who decided to change their tip amount from 20% to 50%. I will not be staying at this hotel again.
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Review collected in partnership with Hilton Garden Inn
Response from Hilton G, Owner at Hilton Garden Inn Albuquerque / Journal Center
Responded 4 weeks ago
Thank you for your feedback. Perhaps this was just a clerical error? Please contact the hotel directly at (505) 314-0800 so that we may discuss this issue with you directly, and correct it. We certainly do not want you to feel that we have a "thief" on our Team. Thank you.
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Charging $11.75 for breakfast might be ok for those on expense accounts, but not family friendly. How about free cereal and toast at least? Reception at the front dest needs a little work too. Otherwise, a great lobby and good hotel.
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Review collected in partnership with Hilton Garden Inn
Response from Hilton G, Owner at Hilton Garden Inn Albuquerque / Journal Center
Responded 4 weeks ago
Thank you for your review and your feedback. We are happy to hear that you enjoyed our lobby and our hotel, overall. We do offer a full cooked-to-order breakfast with fresh ingredients for $11.95 per person. Young children do eat free with a paying adult! We hope you'll consider staying with us again in the future. Thank you again for your feedback.
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Definitely a 10 on scale of 1 to 5. We travel alot and I definitely recommend this place. Staff were very courteous, professional, respectful and most of all NO ATTITUDES, employees were very helpful. Our room was very very CLEAN which is so important for me and no noise.
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Review collected in partnership with Hilton Garden Inn
Response from Hilton G, Owner at Hilton Garden Inn Albuquerque / Journal Center
Responded May 9, 2019
Thank you for your AMAZING review and feedback! We are thrilled to hear that you found our rooms CLEAN and our Staff RESPECTFUL. We hope to see you again on your next visit to Albuquerque!
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The staff was excellent. Rooms were clean and spacious. We were located next to the elevators and noise was not an issue. The location is great for restaurant choices and easy interstate access. We did not feel unsafe on the property.
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Review collected in partnership with Hilton Garden Inn
Response from Hilton G, Owner at Hilton Garden Inn Albuquerque / Journal Center
Responded May 1, 2019
Thank you for your review and feedback. We are happy to hear that you found our rooms clean and enjoyed our friendly staff. We hope to see you again on your next visit to Albuquerque!
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Electrical problems every night. The breaker box was in our room and the breakers popped every night for three nights leaving us without electricity. We had to call maintenance to get the breaker turned back on. On the second day they did not clean the room. The breakfast
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Review collected in partnership with Hilton Garden Inn
Response from Hilton G, Owner at Hilton Garden Inn Albuquerque / Journal Center
Responded Apr 17, 2019
Thank you for your feedback. We are very sorry to hear that you were not able to enjoy your stay with us. We do have a full guest room renovation that is planned to begin very soon, which will take care of the issues in your guest room. All Hilton Garden Inn hotels provide a full hot cooked-to-order breakfast in our sitdown restaurant. Our price is $11.95 per person and includes everything on our breakfast buffet, in addition to freshly prepared eggs, omelettes, French toast, fresh bacon, etc. Please feel free to contact the Hotel General Manager directly at 505-314-0800 if you would like to discuss your stay in further detail. Thank you again for your feedback.
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PRICE RANGE
$99 - $182 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn albuquerque / journal hotel albuquerquehilton albuquerquealbuquerque hilton garden inn
LOCATION
United StatesNew MexicoAlbuquerque
NUMBER OF ROOMS
94
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