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Hilton Garden Inn Albuquerque / Journal Center

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Traveler (12)
Room & Suite (15)
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Overview
  • Excellent51%
  • Very good25%
  • Average13%
  • Poor6%
  • Terrible5%
Travelers talk about
“cracker barrel”(27 reviews)
“hilton honors”(5 reviews)
“sandia casino”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Albuquerque / Journal Center
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Albuquerque / Journal Center
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Reviews (431)
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108
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24
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LanguageEnglish
211
108
58
30
24
Show reviews that mention
All reviewscracker barrelhilton honorssandia casinobreakfast staffnice hotelballoon fiestarecommend this hotelfitness centergreat place to stayenjoyed my staycomfortable roomsexcellent staycomplimentary breakfasteasy accessnice roomwould definitely stay here againnew mexico
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1 - 5 of 431 reviews
Reviewed 2 weeks ago

Rooms comfortable and front desk person was very friendly and helpful. Ended up staying an extra day which was nice, easy and hassle free. Only critique was the "early" wake up on Sunday before check out. Housekeeping was a bit on the louder side especially...More

Thank jessidrpepper
Response from Hilton G, Manager at Hilton Garden Inn Albuquerque / Journal CenterResponded 2 weeks ago

Thank you for your review. We appreciate your feedback. We are happy to hear that overall you enjoyed your stay with us and we hope to have you as a return guest on your next visit to Albuquerque!

Hotel's Favorite
Reviewed April 16, 2018 via mobile

I spent one night at the HGI in Albuquerque in room 402. This was a typical perfect Hilton Brand experience. I had in room dining and ordered a Mobley Burger and fries which were all perfectly cooked. For breakfast I had the made to order...More

Thank VictoryVisionTim
Response from Hilton G, Manager at Hilton Garden Inn Albuquerque / Journal CenterResponded April 27, 2018

Thank you for your review. We are happy to hear you enjoyed your stay with us, and also your dining experience. We look forward to welcoming you as a return guest soon!

Reviewed 3 weeks ago

I was expecting a little more comfort for a Hilton hotel. Water sounded like it was running all the time and the toilet was very hard to flush. It was clean but the beds were uncomfortable and th pillows too.

Review collected in partnership with Hilton Garden Inn
Thank 119diana
Response from Hilton G, Manager at Hilton Garden Inn Albuquerque / Journal CenterResponded 3 weeks ago

Thank you for your review. We do appreciate your feedback and will follow up with your comments. We hope you'll consider staying with us again.

Reviewed April 15, 2018

Good place to stay. Not so great. Had maintenance issues. Repeatedly reported the issues and was not fixed. Break fast was average. Great proximity to the high way and restaurants near by. Can stay but not too great.

Review collected in partnership with Hilton Garden Inn
Thank Victor S
Response from Hilton G, Manager at Hilton Garden Inn Albuquerque / Journal CenterResponded April 27, 2018

Thank you for your review. We are very sorry that you experience maintenance issues during your stay. We do try to address each issue as they are presented to us. We do hope you'll consider staying with us again in the future.

Reviewed April 13, 2018 via mobile

This was a good place to stop off I40 as we traveled out West. Convenient to get to. Eating locations near. The staff in the late afternoon was excellent. Front desk guys were extremely helpful. Only problem we had was the fire smoke detector had...More

Thank Ed D
Response from Hilton G, Manager at Hilton Garden Inn Albuquerque / Journal CenterResponded April 27, 2018

Thank you for your response. I would like to clarify that we are off the I-25, NOT the I-40. We are happy to hear that you enjoyed your stay and our Team Members were able to promptly assist you with the smoke detector battery. We...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Free Parking
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room Service
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
$100 - $168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Albuquerque
#26 Romantic Hotel in Albuquerque
#38 Business Hotel in Albuquerque
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Details
Price range
$100 - $168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Albuquerque
#26 Romantic Hotel in Albuquerque
#38 Business Hotel in Albuquerque
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
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Traveler (12)
Room & Suite (15)
Dining (9)
Pool & Beach (4)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
729travelisfun
November 18, 2015|
Answer
Response from Hilton G | Property representative |
Yes, our hotel does have several rooms located on the first floor of the hotel. They can be accessed either through the lobby or through a side-entrance door. A guest room key card is required to open the side-entrance... More
0
Votes
Jbruso22
June 22, 2015|
Answer
Response from Hilton G | Property representative |
Good afternoon Jbruso22. Thank you for your question. Please feel free to contact me directly via phone to discuss further. Below is our contact information. Thank you. Michelle Rankin, General Manager 505-314-0800
-1
Votes
Michael H
December 18, 2014|
AnswerShow all 5 answers
Response from Hilton G | Property representative |
Thank you for your question. Our hotel is not completely non-smoking. We offer a total of 4 smoking rooms, all located at the end of the hallway on our 4th floor. I would recommend requesting a room on either our 1st, 2nd... More
0
Votes
Room Tips
"Top floor, corner rooms. Beware the walls are thin."
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"Breakfast has a charge; don't stay here unless you are unable to find something else"
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"actually the location is pretty quiet so all the rooms are nice without noise."
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"Read the reviews!"
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