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Hilton Garden Inn Albuquerque / Journal Center

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Hilton Garden Inn Albuquerque \/ Journal Center
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326 Reviews from our TripAdvisor Community

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Showing 326: English reviews
Sedona, Arizona
1 review
5 of 5 stars Reviewed 1 week ago NEW

This is an excellent choice for me, near my office and the freeway, just a few minutes from the airport. Clean, great breakfast with hot and cold choices, coffee and snacks available throughout the day.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank X2177CImichellew
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for your review! We look forward to your next stay with us! More 

Kissimmee, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

I've stayed at the mariotts in the area, but none felt as nice or had such friendly and hospitable staff! I will definitely be coming here going forward! At breakfast the wait staff anticipated my needs and made the experience great!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank gustavol149
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for your review. We are thrilled to hear that you enjoyed your stay with us! I'll be sure to share your kind words with our Restaurant Team as well. We look forward to having you as our return guest in the future! More 

Frisco, Texas
Level Contributor
270 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I returned to Albuquerque, where we lived in the 1960's and 1970's. I booked a room at this Hilton property on the north side of Albuquerque using points. The hotel is clean, nicely appointed and the staff are friendly and attentive. Our room was comfortable and quiet. Perfect for a good night's rest. Breakfast in the hotel... More 

Helpful?
Thank teds759
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for sharing your review of your recent stay with us. We are happy to hear that overall you enjoyed your time with us and found our hotel clean and our team members friendly. While I am sorry to hear that our cook did not get your omelette just right, it is great that you had the happy accident... More 

Santa Barbara, California
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed here on a business trip. This location has a wonderful lounge and reception area. Did not use the dining services there were other restaurants within walking distance. The staff was friendly and the room was clean and cool.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Karin B
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for your review of your recent stay with us. We are happy to hear that you enjoyed your stay and found our hotel to be clean, and our team members to be friendly. We hope to welcome you back as a return guest on your next visit to Albuquerque! More 

Glendale, Arizona
1 review
3 of 5 stars Reviewed 3 weeks ago

Was surprised that Continental breakfast was an additional $12.00. Also this hotel does not provide an airport shuttle. Other family members received these services at their hotels & paid a lot less for their rooms.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank nkathleeng
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for your review and feedback of your recent stay with us. We do apologize that you were not aware that the Hilton Garden Inn Brand of hotels does not include breakfast with the room rate. Instead, we do offer a full hot cooked-to-order breakfast in our sit-down restaurant for $11.95++ per person, daily. Again, I do apologize that... More 

Farmington, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel twice so far and have experienced a great stay. The rooms are nice and clean, the lobby is nice and clean. The staff is excellent! Pool, hot tub, and complimentary internet connection are all wonderful extras! The Cracker Barrel is right next door so it's very convenient dining if you like it.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jana H
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for your review. We are thrilled that you have enjoyed your last two stays with us and we look forward to having you as our return guest! More 

Artesia, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Was in town on business and stayed at this hotel. It was very clean, quiet and spacious. I stayed in the Jr. Suite. The lobby was very nicely decorated and the hotel staff was very approachable and provided great service! The bed was very comfortable.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Nora V
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for your review. We are so happy to hear that you enjoyed your stay with us and found our hotel clean, quiet & spacious. I will be sure to let our Team Members know you enjoyed their service as well! We look forward to having you as our return guest on your next visit to Albuquerque! More 

Carlsbad, New Mexico
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

horrible hotel; not worthy of Hilton. room is small, cramped and the A/C is the old type; in the room and makes a very large noise every time it turns on (which is about every 15 minutes) very hard to sleep in the room. Front desk and help people are not able to do anything except to say sorry.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank KGHop
Hilton G, General Manager at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. I am very sorry to hear that we were not able to exceed your expectations on your recent stay with us. I would recommend that you let our Front Desk Team Members know anytime you encounter a problem (such as a noisy A/C... More 

Naples
Level Contributor
6 reviews
5 of 5 stars Reviewed July 14, 2016

I highly recommend this Hilton. Convenient location, just off I-25. Room was really nice, comfortable and very clean with a gorgeous view of the mountains. Staff was extremely efficient, helpful and there was always fresh, infused cold water and fruit waiting for me in their beautiful lobby. My friend (who left a day earlier than I) left behind a pair... More 

Helpful?
Thank Leeann D
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for your 5-star review. We are thrilled to hear that you enjoyed your stay with us and found our hotel comfortable and our Team Members friendly! We look forward to your next visit to Albuquerque and to the HGI-Journal Center! More 

Las Cruces, New Mexico
1 review
5 of 5 stars Reviewed July 12, 2016

Breakfast was excellent. Fresh fruit, yogurt, cereal waffles, pastries, juice and you could get eggs, frenchtoast cooked to order. The waitstaff was extremely friendly and helpful. Very clean facility as well.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank A2249BUheatherp
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for your review of your recent stay with us. We are happy to hear that you had an enjoyable stay with us and you found our Breakfast to be excellent, and Restaurant Team Members to be friendly and helpful. We look forward to having the opportunity to welcome you back as a guest again in the future! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Albuquerque/Journal Center hotel is located in the north end of Albuquerque, New Mexico and adjacent to the Albuquerque Journal Center Business District. This Albuquerque, NM hotel is north of downtown and only 15 minutes from the airport and the city of Rio Rancho, New Mexico and other things to do in Albuquerque. Available meeting facilities along with free business services make this a great place for your next meeting, reunion or getaway. Whether you're with family or on business, we want to help you start your day off right with a delicious cooked-to-order breakfast served in The Garden Grille & Bar(R). Enjoy dinner in The Garden Grille & Bar(R) or if you prefer, order room service. After a long day, enjoy an evening drink in our Lobby Lounge. We also offer complimentary WiFi internet access, and friendly, helpful service. ... more   less 

Additional Information about Hilton Garden Inn Albuquerque / Journal Center

Address: 5320 San Antonio Dr NE, Albuquerque, NM 87109-4157
Location: United States > New Mexico > Albuquerque
Price Range: $117 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Albuquerque / Journal Center 3*
Number of rooms: 94
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Hotwire, Priceline, Hotels.com, Odigeo, Orbitz and Travelocity so you can book your Hilton Garden Inn Albuquerque / Journal Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Albuquerque / Journal Hotel Albuquerque
Hilton Albuquerque
Albuquerque Hilton Garden Inn
Hotel Style:
#16 Family Hotel in Albuquerque
#26 Romantic Hotel in Albuquerque
#38 Business Hotel in Albuquerque
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