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Hilton Garden Inn Albuquerque / Journal Center

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Hilton Garden Inn Albuquerque \/ Journal Center
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332 Reviews from our TripAdvisor Community

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Showing 332: English reviews
Irvine, California
1 review
2 of 5 stars Reviewed 5 days ago NEW

Do not stay on the first floor and you might be fine. My room was on the first floor so it was loud, and I was unable to sleep at night. Hotel staff is great. Room was clean. Beds were okay. Easy parking.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank amandapW9770KS
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

We are happy to hear that you found our rooms clean, beds OK and our staff friendly. However, we do regret that you found your guestroom to be noisy. We would encourage you to request a room on a higher floor for your next visit with us, which should help alleviate any outside noise from the parking lot. We do... More 

Albuquerque, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I stayed her for a week on business. Great value for a very reasonable price. I will definitely stay here again. Friendly, helpful staff and excellent location. Beautiful roomy lobby for a reasonably small hotel. Warm welcoming and clean, professional vibe to the lobby.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Paul P
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for your 5-star Review! We are thrilled to hear that you enjoyed your stay with us and found our Team Members to be warm and friendly. We hope to have the opportunity to accommodate you on your next visit to Albuquerque! More 

McKinney, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Hilton Garden Inn in Albuquerque, New Mexico is true to the brand promise of EXCEPTIONAL SERVICE. The rooms are clean, fresh and bright. The Desk staff are professional, knowledgeable, friendly and courteous. The Dining Staff are very attentive, prompt and ensure your food order is exactly as ordered.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank R P
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for the 5-Star Review! We are thrilled that you enjoyed your stay with us and found our rooms clean and our Team Members friendly and courteous. We look forward to welcoming you back as our return guest soon! More 

Phoenix, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Very pleasant atmosphere. Friendly and accommodating staff. Would definitely return if traveling through again. The food and service was very good. Other travelers were friendly and sociable. Quiet and clean rooms.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Dennis G
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for your 5-star review! We are thrilled to see that you enjoyed your stay with us and found our Team Members, along with other travelers, to be friendly. We hope to see you on your next visit through Albuquerque! More 

Knoxville, Tennessee
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Clean room, friendly staff, good location next to I25 and near I40. Cookies and drinks in lobby, bar on site. Decent value for the money. On site laundry and indoor pool. Hotel located in business/commercial nice area of town

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank spayne888
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for your review. We are happy to see that you enjoyed your stay with us and found our location convenient. We hope to have the opportunity to have you as our return guest in the future! More 

Littleton, United States
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 weeks ago

Carpet had stains and smelled like vomit. A/c did not work correctly. Avoid the first floor! Employees come in and out and the doors slam late at night and early in the morning. Hot tub was green and the tv's don't work on the treadmills. Front desk staff was bothered to have to stop chatting to check me in.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sandra C
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for your review. We are extremely sorry that you did not enjoy your stay with us. Our General Manager did speak with you over the phone regarding your concerns, and You Can Count On Us to make sure that these issues are addressed in a timely manner. We hope you will consider staying with us on your next... More 

Sedona, Arizona
1 review
5 of 5 stars Reviewed 5 weeks ago

This is an excellent choice for me, near my office and the freeway, just a few minutes from the airport. Clean, great breakfast with hot and cold choices, coffee and snacks available throughout the day.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank X2177CImichellew
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for your review! We look forward to your next stay with us! More 

Kissimmee, Florida
1 review
5 of 5 stars Reviewed August 13, 2016

I've stayed at the mariotts in the area, but none felt as nice or had such friendly and hospitable staff! I will definitely be coming here going forward! At breakfast the wait staff anticipated my needs and made the experience great!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank gustavol149
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for your review. We are thrilled to hear that you enjoyed your stay with us! I'll be sure to share your kind words with our Restaurant Team as well. We look forward to having you as our return guest in the future! More 

Frisco, Texas
Level Contributor
273 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed August 11, 2016

My wife and I returned to Albuquerque, where we lived in the 1960's and 1970's. I booked a room at this Hilton property on the north side of Albuquerque using points. The hotel is clean, nicely appointed and the staff are friendly and attentive. Our room was comfortable and quiet. Perfect for a good night's rest. Breakfast in the hotel... More 

Helpful?
Thank teds759
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for sharing your review of your recent stay with us. We are happy to hear that overall you enjoyed your time with us and found our hotel clean and our team members friendly. While I am sorry to hear that our cook did not get your omelette just right, it is great that you had the happy accident... More 

Santa Barbara, California
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed August 8, 2016

Stayed here on a business trip. This location has a wonderful lounge and reception area. Did not use the dining services there were other restaurants within walking distance. The staff was friendly and the room was clean and cool.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Karin B
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for your review of your recent stay with us. We are happy to hear that you enjoyed your stay and found our hotel to be clean, and our team members to be friendly. We hope to welcome you back as a return guest on your next visit to Albuquerque! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Albuquerque/Journal Center hotel is located in the north end of Albuquerque, New Mexico and adjacent to the Albuquerque Journal Center Business District. This Albuquerque, NM hotel is north of downtown and only 15 minutes from the airport and the city of Rio Rancho, New Mexico and other things to do in Albuquerque. Available meeting facilities along with free business services make this a great place for your next meeting, reunion or getaway. Whether you're with family or on business, we want to help you start your day off right with a delicious cooked-to-order breakfast served in The Garden Grille & Bar(R). Enjoy dinner in The Garden Grille & Bar(R) or if you prefer, order room service. After a long day, enjoy an evening drink in our Lobby Lounge. We also offer complimentary WiFi internet access, and friendly, helpful service. ... more   less 

Additional Information about Hilton Garden Inn Albuquerque / Journal Center

Address: 5320 San Antonio Dr NE, Albuquerque, NM 87109-4157
Location: United States > New Mexico > Albuquerque
Price Range: $103 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Albuquerque / Journal Center 3*
Number of rooms: 94
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hilton Hotels, Hotwire, TripOnline SA, Orbitz, Hotels.com, Odigeo, Priceline and Travelocity so you can book your Hilton Garden Inn Albuquerque / Journal Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Albuquerque / Journal Hotel Albuquerque
Hilton Albuquerque
Albuquerque Hilton Garden Inn
Hotel Style:
#16 Family Hotel in Albuquerque
#26 Romantic Hotel in Albuquerque
#38 Business Hotel in Albuquerque
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