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Homewood Suites by Hilton Albuquerque - Journal Center

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303 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Albuquerque - Journal Center
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Showing 301: English reviews
Garden Grove, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 26, 2015

The Dinner was beyond bad not sure what Mystery meat was but OMG! It looked bad and no way was I going to taste it called it's all greek to me it sure was bad and the staff in kitchen had their hands in and out of food eating from serving dishes without gloved Nasty.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Debra H
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

I am terribly sorry to hear of your disappointment with our hotel. It is our goal to impress you and exceed your expectations with every visit, and it is disheartening to learn that we did not fulfill this ambition during your recent visit. I hope that you will consider staying with us again so that we can have another chance... More 

Springer, United States
1 review
5 of 5 stars Reviewed September 21, 2015

Hotel is Great and also is Quiet and Clean, we Will continue using this Hotel without a doubt. Will also recommend to friends as a great place and the Price is right. Thank You for repeated good stays.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank George F
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. It is heartwarming to hear of how our efforts to give you a great experience, filled with hospitality, comfort and convenience have been successful. Your loyalty is truly appreciated and we can't wait to see you... More 

United States
Level Contributor
3 reviews
5 of 5 stars Reviewed September 20, 2015

It is a very nice hotel with a pleasant staff. The only drawback is no closed captioning for the television. The breakfast is wonderful, but it was disappointing the time changed from 6:00 am to 7:00 am on the weekends.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Paula M
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

I am so happy to learn that you enjoyed our hospitality, service and accommodations. We are all pleased to learn we were able to make you feel at home and that our services and accommodations lived up to your expectations. It is also important to us to hear from you on the issues that you experienced so that they can... More 

denver
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 4, 2015

Since I'm frequently coming to Albuquerque for business, and this hotel is convenient to my office, I've frequently stayed here. This time as usual the property was clean and friendly and provided a nice home away from home for the week. With one exception. This time the evening light meal was shockingly bad. I only went two of the four... More 

Helpful?
Thank estephenson
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

We are glad that you found our location to be convenient. Know that your voice is important to us and that we are addressing the issue. Thank you for sharing your experience and letting us know how we can improve upon the meals and service at our hotel. More 

Chesapeake, Virginia
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 31, 2015

There are three Homewood suites in the Albuquerque area. This is the second one I stayed in. The rooms are a little smaller but the accommodations are more modern and updated. The staff was wonderful in providing me with early check-in and taking care of my maintenance problems. They were especially accommodating in opening up the fitness room early since... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank silkburke12
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

I am so happy to learn that you enjoyed our hospitality, service and accommodations. We are excited to share this review with our staff who will be pleased to hear of the outcome of their efforts to make you feel at home. We are overjoyed to hear that you had a great time with us and we are looking forward... More 

Palmer, United States
1 review
5 of 5 stars Reviewed August 30, 2015

I travel to Albuquerque for business on occasion and this is always my 1st choice for lodging. Close to The Journal Center and freeway. Excellent Service and value. The rooms are quiet, the beds soft and the pillows are the best. A jogging path is right out the back door. I would highly recommend this location. Although it is close... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Marjorie B
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

I am so glad to hear from you and to discover that you enjoyed your stay with us so much. We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping and our friendly and welcoming staff. Thank you for your loyalty. We look forward to seeing you again. More 

Second Mesa, United States
2 reviews
3 of 5 stars Reviewed August 25, 2015

Hotel needs upgrading and room I had was a small suite. Carpeting was sticky and moist and furnishing needs upgrading. Hotel was in a nice location, no traffic noise, staff were friendly and efficient. Suite was tiny, as compared to other placed I've stayed. But was only a two night stay, any more than two nights, I would be feeling... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Alice K
Inn_Keeper_NM, Guest Relations Manager at Homewood Suites by Hilton Albuquerque - Journal Center, responded to this review

It is so rewarding to hear from you about the success of our staff efforts to make you feel welcomed and at home in our hotel. We also want to thank you for pointing out the issues with housekeeping so that we can work to improve upon this aspect of the guest experience at our hotel. Your comments regarding the... More 

Kingwood, United States
1 review
5 of 5 stars Reviewed August 24, 2015

Whenever I go to Albuquerque, I always stay at this motel on San Antonio Dr. Outstanding rooms and service. I strongly recommend this motel. The rooms are very spacious and super clean. You absolutely cannot beat the value and service this establishment offers.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Charlie P
Lubbock, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 10, 2015

On my last visit my room was a quiet and comfortable suite. The rooms are always clean. The complimentary breakfast was good. I have stayed here when I visit Albuquerque for business two to three times a year for the past 10 years.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank John C H
Edmond Oklahoma, United States
1 review
3 of 5 stars Reviewed August 10, 2015

Very hot in halls and dining area. Otherwise, staff lovely and kind always. The food was so untasty we went across to Dennys often for breakfast. The coffee was ok, nice to have it always available. If they would just have basic food and not try to be fancy it would have been much more enjoyable.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Nancy V
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Homewood Suites by Hilton Albuquerque - Journal Center

Address: 5400 San Antonio Dr NE, Albuquerque, NM 87109-4150
Location: United States > New Mexico > Albuquerque
Price Range: $99 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Homewood Suites by Hilton Albuquerque - Journal Center 4*
Number of rooms: 63
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Albuquerque - Journal Hotel Albuquerque
Homewood Suites Albuquerque
Homewood Albuquerque
Hilton Albuquerque
Homewood Suites Journal Center
Albuquerque Homewood Suites
Albuquerque Hilton
Hotel Style:
#18 Business Hotel in Albuquerque
#28 Family Hotel in Albuquerque
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